The manager Julian deserves a raise :) We told him it was our first time trying Shake Shack (we're out of towners) and he went out of his way to make our experience great. We ordered 3 various burgers, shakes, fries and onion rings. Everything was fresh, hot and delicious. I especially appreciated the mound fresh avocado on my avocado bacon burger. Yummy! I would definitely give this location a shot to earn your loyalty. Well done! read more

Great time to go when they aren't busy 2pm-4:30pm. Inside restaurant was cleaned. The condiments didnt have the paper cups to get ketchup so I had to ask for those to be refilled. Each item has to be ordered separately. There is NO combo/combination meal unless you are ordering large catering box for a team, party, or event. So this isn't a fancy place, but the prices sure do make you feel like it is or should be a fancy place. 3 (double meat cheese burgers) 1 (crispy chicken sandwich) 3 large drinks 1 milkshake 1 fried pickles 2 cheese fries 11 items total = $80. Pictures provider. Food was fresh and tasted delicious, but I because if the price I wouldn't recommend because of the price and kept having to keep asking for ideas to me. read more

Shake Shack Round Rock - Cherry Limaid. Dr. Pepper. Milkshake. - Fast Food Near Me - Round Rock, Texas

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I didn't realize the parking lot was on the back. It always looked so empty.. glad to know it was bc I was looking at the back! Love my burger and fries. Fries were tasty and warm... it's definitely come back. It does take a minute... after ordering on the kiosk your food is made to order but delish. One burger was pink but we told them about it and it was replaced. Was thankful since it was for my 3y. read more

Shake Shack Round Rock - Cheeseburgers and fries... one of them was pink but was immediately replaced. Was thankful since it was for my 3y. - Fast Food Near Me - Round Rock, Texas

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I got the ShackBurger with truffle fries. If you like truffle flavor, I definitely would recommend trying this! I wish the fires had more parmesan cheese, however. It was very light to say the least. I didn't even notice the parmesan at first. I ordered my food ahead of time and got it through the drive through. I love that capability - so convenient. I didn't go on the inside, but it looks beautiful through the glass. My burger was free with a $5 purchase due to a T-Life promo. If you have T-Mobile, make sure you download the T-Life app! ShakeShack deals seem to come once a quarter! read more

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I can't believe I haven't tried Shake Shack before now. Admittedly I still haven't had their burger because I have been addicted to their chicken sandwich! Perfectly seasoned and fried. Amazing sauce that pairs perfectly with the green leaf lettuce and pickles. Flawless!!!!! The team working are always friendly. The inside is nice and spacious. I've always seen it clean despite having quite a bit of traffic, which is nice. read more

The young man who was my cashier seemed new. He had to ask for help a couple times. It wasn't a bad experience, but he could have benefited from a coach being more available. I ordered a cheeseburger with extra cheese and tomatoes, fries and a chocolate malt. They got the burger wrong, but gave me a Coke while they remade my burger. Service was very polite and apologetic. Excellent attitude. Crinkle cut fries were perfect. Chocolate malt was very good as well. The second burger was delivered quickly and looks great and tasted good too. The whole restaurant was very clean. Overall I had a good experience eating here for the first time. read more

Shake Shack Round Rock - Fast Food Near Me - Round Rock, Texas

It's good at best. Very overpriced. They don't even offer combos. You have to pay for everything individually like a high class restaurant. Will not be returning to this restaurant. read more

Pretty good. 1st time visiting SS. Got the chicken sandwich with the shack sauce - #delish. BBQ-Cheese Fries were AMAZINGLY GOOD! Lemonade was too bland for my taste. But, they gladly replaced it with a Fanta! Will be back to try the burgers. read more

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Wow prob the best burger I've had. Patty cooked perfectly. Good bun and cheese melted! Super fresh fries! 10/10 read more

Shake Shack Round Rock - Fast Food Near Me - Round Rock, Texas

I was impressed by one of the staff members working at this location as she was very engaged! She came by to check on us (we ordered ahead through the app) when we were halfway through our meal. We appreciated the dining-quality service at this fast-food stop. It's clean and tidy inside. Burgers are greasy, flavorful, and on the pricier end of fast casual food. My favorite is the Shroom burger though we always like to try out any of their new/limited options. read more

Shake Shack Round Rock - Box of burgers - Fast Food Near Me - Round Rock, Texas

My first Shake Shack experience, and it did not disappoint! The venue itself is amazing, having both indoor and outdoor seating. Very aesthetic vibes and ambiance, feels like a social bar setting (Which is awesome). There is self-service ordering, and the menu is displayed clearly on the wall. I ordered the cheeseburger combo, and found the food delicious. I was not full from the order, and found it to be a bit pricey for the quantity of food that was delivered. But the quality of the burger and French fries spoke for itself. Definitely will be back, and will make sure to order more for my future visits! read more

Shake Shack Round Rock - Cheese Burger Combo. - Fast Food Near Me - Round Rock, Texas

Food is fresh and tasty Service is quick and staff is friendly More than enough seating for in or outside read more

Yum! Stopped in for the first time today! Ordered a lettuce wrapped Veggie Burger with added cherry peppers and Hubby had a double bacon cheeseburger. We split an order of fries. Everything was so yummy. Next time I'll double up my veggie patty! Hubby's burger was perfectly medium. There is an option for cooking the burger to well done. Ordering was easy and the meal came to the table pretty quickly. Someone came by and checked on us a few times to make sure we were enjoying our meal. Only thing we wish was an option is free refills on soda and bigger water cups. The restaurant was very clean and has plenty of seating. We will definitely be back! read more

Shake Shack Round Rock - Lettuce Wrapped Veggie burger with added Cherry Peppers & Bacon Double Cheeseburger Perfection - Fast Food Near Me - Round Rock, Texas

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Who doesn't like Shake Shack? I decided to stop in today to get a chicken sando while stuck in traffic along I-35. The Sando, fries and service: The fried cutlet here is all-breast meat tossed in a house-developed blend of two kinds of pepper. The potato bun is slathered with Shack Ranch Sauce. Sour cucumber pickles bring a vinegary tang to the richness, while a cabbage coleslaw brightened by cherry peppers ably bridges the cool, creamy ranch to the crunchy, cukes and heat of the chicken. Score! It must also be noted the slaw is light and not weighed down like many competitors who rely too heavily upon mayonnaise. The crinkle-cutting french fries I purchased to accompany the sando were crispy which allowed them to retain the sweet ketchup. Aside from the tasty meal, the drive-through personeel who assisted me, Noel was a blast to talk with. If you are in the area and are looking for a fresh chicken white-meat crispy sando, this is your spot. read more

Shake Shack Round Rock - Fries - Fast Food Near Me - Round Rock, Texas

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Literally 10/10. Food came out hot and fresh. Easy ordering. Everything appeared clean. read more

Shake Shack Round Rock - Chicken tenders, fries, apple cider donut shake - Fast Food Near Me - Round Rock, Texas

The burger was pretty good for being a fast food joint! I had the smoke shack! It was pretty good! But I feel what was missing would be some grilled onions and pepper jack cheese- The cheese fries were muh - I was not a fan of them seem like they were missing flavor!! but I do have to say the service was good very helpful patient and the best part was the shakes. They were so good. read more

Shake Shack Round Rock - SmokeShack - Fast Food Near Me - Round Rock, Texas

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Came on a Sunday around 4:15pm. There were about 3 other families seated and I didn't realize they didn't have their food yet. We proceeded to order and I got a confirmation text that my order was received at 4:21, sat down with my number and waited 30 min before my husband went to check on our order. The person at the register said our order had come out already (I was watching the orders on the counter and didn't see our order). Needless to say, we got a refund and left. Although, I didn't get a refund on the tip. There were a ton of workers and hardly any customers so I am a bit disappointed at the amount of time and disorganization . We frequented this restaurant often, but don't know if we will return. read more

Shake Shack Round Rock - Fast Food Near Me - Round Rock, Texas

This is the first Shake Shack I've ever been to that has a drive-through. It's right on the southbound frontage road of I-35 in Round Rock so it should get plenty of traffic, although it's easy to miss depending on where you exit the highway. Despite the novelty of the drive-through I chose to dine inside, and while it wasn't as fancy as other locations it still has a nice feel with live plants, reclaimed wood, glazed tiles, etc. There's plenty of seating inside with booths and movable tables and chairs if you're sitting with a group. There are also tables outside on a covered wraparound patio. Ordering inside was new to me with several tablet ordering stations inside the entrance, but it all worked easily enough. The food was brought to our table reasonably quickly and tasted good, though perhaps not spectacular for the price. Mine was a double cheeseburger with bacon and avocado which really dressed up the default Shackburger that's too small, but the upgrade was too filling for me. I think I should have found something in the middle! Be sure to save room for their shakes too! I was disappointed there weren't more flavor options for a place that has Shake in the name, but I had the cookies & cream shake this time which was delicious. I remember the days when they used to have more options and even exotic rotating weekly flavors that were so fun! Over all this is a good new option for the area. There's plenty of parking behind the building and two lanes in the drive-through, so hopefully they'll be able to handle a crowd when people discover they're open. read more

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Worthy of a second chance first time around one burger one hotdog two fries smash burger enjoyable hotdog good short on fixings such as onion and relish's otherwise wiped off cheese and fried onions smeared with mustard drinks were refreshing not too sweet price steep but were aren't they! I'll be back read more

I have been wanting to try Shake Shack since they opened up in Round Rock. We ordered a double bacon cheeseburger with lettuce, pickles, onions, cherry peppers and side jalapeños. The other was single minus onions, peppers. Well they brought two singles. I realized the error and they had to bring me a double. Well on both burgers they left off cherry peppers! I had jalapeños but really wanted to try the cherry peppers. The burgers are good. Definitely recommend a double over single patty. The bacon cheese fries are also tasty. The plain crinkle fries anything but average. Definitely not as good as they are priced. Add something to fries, they are just nothing special plain. The chocolate shake is creamy smooth and delicious. My daughter said she tasted chocolate syrup on bottom, intense taste. Still a top shake. They got busy after we ordered and were waiting on our order. It's still new so I'll give them a pass on screwed up order since staff must be still inexperienced. Overall a good burger, shake and bacon cheese fries. Pricey menu especially in this inflation economy. PT Terry's is better value for your dollars. Top Notch's Longhorn burger by far a superior burger. If you're looking for a good burger, you will find one here. Just be prepared for a premium price. read more

Shake Shack Round Rock - Fast Food Near Me - Round Rock, Texas

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This place is located on southbound feeder of I 35 and the parking lot is in the rear. On entering, you'll be faced with their menus on the wall and three kiosks from which to order. These kiosks do take a little while to figure out and they don't print out a receipt. They only take credit cards at the kiosks. It's also problematic if you're trying to put three or four people on your tab. A Double smash burger with cheese, bacon, regular fries and a shake can easily run you over $20 without the tip or tax (yes there's a tip screen for placing your own order). The burgers are pretty reasonable for what you pay for, however, I would definitely skip their chicken nuggets as they are a terrible skimpy value. The crinkle fries are better than I was expecting, but skip the cheese on them. Lots of seating inside and outside , plenty of parking and very clean modern bathrooms. Burgers ****, shakes ****, chicken nuggets *, ordering**, facilities****. Value ***1/2 read more

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Delicious but sooooo expensive. I understand it's expensive to run a small business as I have done it myself, but wowzers.

Wow... I could have sworn I left these guys a 5 star cause that's what they deserve. This was our first time at Shake Shack, and we will definitely be coming back. We had the Shack burger and the Korean BBQ burger. Now, I was not highly impressed with the BBQ burger, but it doesn't go against them and my rating. What gives them the 5 star for me was I traded it for an avocado Shack burger and fries at no problem. They said oh 1 bite, and you don't like it." What else can we get you..." and boom customer service at its best. Plus, they have some outside patio furniture that makes the sense and casual feeling of eating while it's nice and cool before the texas heat melts you. Relaxing casual good ol' burgers with a taste that you enjoy. On our list to try more of the menu. read more

When we got there I'm guessing the manager took our order, didn't catch his name but we had to repeat our order multiple times and he added things we didn't ask for, I was in the passenger seat just seeing if he could get it fixed but I never said anything I was just looking and he asked if "I was good" in a rude tone that even confused the driver. when I went in to get it fixed he treated me like I was being aggressive/rude. Which I wasn't all I did was explain he added things to my order which I never asked for. He fixed it and got it all sorted out. The only issue I have is he was very unprofessional and made me uncomfortable. Will not be returning solely because of the lack of professionalism. read more

Food and service is wonderful. They're so nice here! This is my 4th time here and the service never fails. Thank you all! And the food is always hot and fresh read more

Shake Shack Round Rock - Burger and fries - Fast Food Near Me - Round Rock, Texas

The food was great but even more so the service was above and beyond! Everyone was so friendly, the staff went out of their way to acknowledge us and make sure we have what we needed. Everything was clean and no long lines. Had a fantastic experience and will 10000% go back again. Thank you! read more

This burger establishment offers 3 electronic tables for diners to place their orders. I ordered their chicken shack, shack burger, and spicy cheese fries with ranch. I preferred the chicken shack over the shack burger because I loved the crunch of the breaded chicken patty. I normally don't enjoy spicy food, but their fries offered a decent amount of spice that wasn't overwhelming, the ranch cut through the heat nicely. The restaurant is clean and the staff are friendly and helpful. I definitely this place if you like places that are a step above fast food. read more

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Went for dinner on a Sunday. Ordered a few of the basic cheese burgers plus a chicken sandwich. The burgers are great, a little small, but very good flavor. The chicken was slightly dry, but overall enjoyed it. The kids liked their food too which is always a big challenge. The staff was also very kind and helpful. We sat outside and enjoyed the great patio. read more

The food was hot and fresh and we all know crinkle cut fries are the black sheep of the fry family, but these were so crispy on the outside and fluffy inside. I absolutely loved their chicken sandwich and the chicken bites. The mayo thats added to the sandwich is chef kiss. The burgers are good too, nothing super special, but yummy. We went when it was busy and things came out really quickly. Definitely will be going back. read more

Shake Shack Round Rock - Fast Food Near Me - Round Rock, Texas

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We are a big Shake Shack fan as a family. This was by far our best Shake Shack dine-in experience out of any location. Parking is easy to maneuver and the dining room is bright, airy, and clean. We were greeted and offered help as we ordered at the kiosks, but not pressured or rushed. The staff quickly fixed that their Sprite syrup-carbonated water ratio was off by replacing soft drinks for the kids. And the food came out fast, hot, and tasty as always. We you Round Rock Shake Shack. read more

Ordered the spicy Korean chicken sandwich and it hardly had anything on it other than the fried chicken patty itself. I guess that coleslaw & Korean sauce were almost absent. Definitely not spicy. And despite picking it up immediately after it was set out, it was like warm at best. Even the fries were barely warm. Guess that what I should expect when ordering a chicken sandwich at a burger joint? No bueno! read more

Stopped in to try the Korean BBQ options and ordered both the burger and the chicken sandwich. Also ordered the Maple Snickerdoodle milkshake. The food was good but it was little on the small side considering the cost of the food, spent $26 for the three items. We went thru the drive thru and there was only one car ahead of us. The drive thru service was good! read more

Food was fresh and made to order. Lack of customer service at this particular location though. Also, I wish the burgers came with lettuce and tomato. Food and milkshakes were OK. read more

Shake Shack Round Rock - Fast Food Near Me - Round Rock, Texas

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We've been to this new location a few times since they opened. It's in a kind of strange location next to a Motel 6, but they serve the same consistent delicious burgers I've experienced at their other locations. You gotta get a double. This is the 1st location I've been to with a drive thru and we've used it once with no issues. The inside ordering system is a little confusing though compared to other Shake Shacks I've been to. You walk in and there is a self ordering system and I think you can order with a person too, but it seems like they prefer you to use the self system. read more

A great location, a drive thru, and a order ahead option all in this location. If you haven't tried shake shack, how's the time to do so at this spot. I can't comment much on the ambience as I've only picked up from here but there is plenty of indoor and outdoor seating options. They have a variety of beef, chicken, and vegan options and also beer, wine, soda, and shakes. The burgers buns are an upgrade and you can't go wrong w any of the flavors really. Only thing I might ding them on is "spicy" isn't really spicy but I also love a good kick so I may be biased. Worth trying! read more

Our first time coming, and Noel, the manager gave us the whole spiel and let us know the ins and outs, service was great. Food was great will definitely become a regular so glad we came today. read more

The burger I got had mold on the bun. Ordered through Uber, couldn't even get it fixed. Second time something has happened like this. read more

Placed my mobile order and arrived during the windowed time and the order was hot and ready to go. Got a Double ShackBurger which tasted delicious. Easily the best restaurant chain burger and since this is a new location, the updated interior is pretty nice as well. No complaints with this location! read more

Shake Shack Round Rock - ShackBurger (Double) - Fast Food Near Me - Round Rock, Texas

I went to this restaurant and our server named Ethan absolutely got our order 100% wrong sucked so expensive and parking was such a big deal I don't know if it was in this location or another one but you need to figure it out between you shake shacks because Ethan was horrible. read more

Very disappointed. High school cafeteria quality food. Fries are 100% frozen and heated up. Burgers, fries, & shakes for a family of 4 is a $100 meal. Definitely not worth the money, won't be coming back. read more