P.F. Chang's is such a great place and we really enjoy the food. It's a great date night and more, we have perfected our meal that we truly enjoy and explore with a few other dishes that they come out with here and there. The egg drop soup, may as well get the large bowl because it's a great value and you can always take it home, add some crunchy crispy egg noodles and it's perfect. We get the combo lo mein for our main dish which has chicken, beef and shrimp! We also enjoy the crispy green beans with the spicy dipping sauce, sometimes we'll go for the full instead of half order. The staff is always great and really like that they pack up your leftovers for you, if you have any. Top it off with their desert banana spring rolls: crispy bites of banana, caramel-vanilla drizzle, coconut-pineapple ice cream, So Good! read more

Would give a zero if possible. Placed online order at 2:30 today. Confirmed 4:37 pickup. Been waiting 2 hours. No one can update status. Absolutely unacceptable customer service. Tried calling, placed on hold twenty minutes waiting on a manager. When you over commit, this is what you get. Won't be ordering or visiting PF Chang's anytime soon read more

I literally left minutes ago and will never go back. I love PF Changs and my spouse and I were so excited to have our date night there. Unfortunately, as soon as we walked through the door the experience was anything but welcoming. The hostess seemed annoyed at our presence and didn't even say hello. The only thing she did ask was "...2?" Then she grabbed two menus and lead us to our table without a word, set the menus down at a table where the seats were filled with the last guests' meal and walked away. We waited almost five minutes for our waitress to greet us and I can't say she even did that. When she awkwardly stopped in front of our table I smiled and said hello to which she responded with "What can I get you?" Not "Hello, how are you?" "My name is so-and-so" nothing, absolutely NO customer service. We felt like we were not welcome. As if we were irritating the staff with our business. I asked for a wine menu and she said Its right here and didn't offer any selections or anything. Before I could look she said she'd be back with waters and as soon as she left the waters she walked away again. We left instantly. We are still going to have our date night and do not need to be surrounded by a bunch of people who hate their jobs and haven't the slightest idea what customer service means. So disappointed and this location is an utter disgrace to a once enjoyable restaurant. If there was an option for no stars I would have chose that. read more

My family and I have eaten here seal times, food is amazing and service is top knotch

We were stuck in the Mesa area getting repairs on the RV , we had 9 days on our hands and no way to cook for ourselves. We tried all the restaurants in the area of Superstition & Power. This was by FAR and AWAY the best. We ended up eating there 5 times , every time we tried something new and every dish we tried was amazing. The banana spring rolls were great ! The veggies were fresh and well cooked. The staff was very friendly and the overall ambiance of the restaurant was very pleasing , I just wish we had one of these restaurants nearer our house ! read more

Why does it take so long to eat here? Every time I come the service is super slow that I regret it. There was 1 server for too many tables. I've tried coming during the week and on weekends but won't be back. Food is just ok. Pei Wei is so much better. read more

Always love PF Changs, they do not have it on the menu anymore but they can still make the double pan fried noodles. I strongly recommend!

Great dinner and they have my favorite beer, Weihenstephaner Hefeweizen. Food was great atmosphere was great silver was awesome.

Haven't been here for a few months. Had a guest with us and was disappointed. No one greeted us when we arrived and when she did, it was obvious we intruded on her time! The restaurant was less than half full and the service was mediocre at best. We even got the bill for another table. The waiter said the mgr would correct it. It would've been nice to see the mgr, but that never happened. Too bad , however it may be a long time before we return. March, 2018 read more

While the entree was very tasty, it seemed a very small amount of it for that much money. I had the Shaking Beef, and some of the beef seemed kind of fatty. But overall, the product was very good and was something you couldn't get at a standard Chinese restaurant. It came with brown rice, which was either undercooked or old since it was so crunchy to eat. I eventually just ate the entree without rice. I also had hot and sour soup which was good, but it seemed a bit thick like it had been in the pot for a very long time. Finally I had the Sweet Vanilla Cream Wontons. Two very tiny wontons for $3.50? I will not be getting those again. All in all, not bad food, just not worth the $25 they charge for it. read more

Will never go here again. After seated I seen that there were 8 booths available and asked to be seated in a booth. They told us no that all the booths were reserved for reservations. That the next time they had an opening was at 7pm. I mind you we went at 4:00pm. Disappointed will never eat at this restaurant chain again. read more

One of your hostess said in a rude tone that there were no booths available when I asked if we could have one. As me and my girlfriend walked to our seats that the hostess seated us at we saw 4 open booths and at 5 of the occupied booths there were 2 people seating in them. As my girlfriend and I were waiting for our food we witnessed the same hostess sit a party of 2 in a booth. It was not that long ago that we asked for a booth so I was surprised to see that. The hostess pretty much ruined my experience here. The pan-fried pork dumplings were good but there's a tastier and cheaper option at a Chinese restaurant called Golden Valley. I also ordered then lo mien which was just as good as the lo mien I had at Golden Valley which is just as good and you get more for a lesser price. I came here around 8pm. If it wasn't for the waitress this place would probably be given a 4. read more

I've been to P.F. Chang's many times and had better experiences at other locations. I'm not sure if it's the location or just a fluke, but both my dish and my boyfriend's were EXTREMELY salty....I mean I physically winced when eating it. The service was perfectly fine, but too much of a salt assault. read more

First time for my wife and I. Server was excellent and our meals came pretty fast. The won ton soup will definitely bring me back. Very enjoyable experience. Thanks. read more

I love chang's spicy chicken!!!!! ( I ask them to make it extra spicy). We come here with family whenever they're in town and we never have problems even though we have a big group. Big groups are the way to go at this place! That way everyone can order something different and you can try lots of things...everything is good. read more

If I could possibly give "0", I would. They completely ruined our Mother's Day dinner. I placed my order for the $50 meal for 4 at 11:30 in the morning, requesting a curbside pickup at 5:15. Well, when my son-in-law went to pick it up at 5:15 they said it would be another hour to an hour and a half. When he went back to pick it up, he was told it would be ANOTHER 2 hours!!! We cancelled our order and ended up going to Arby's because we had two little ones that couldn't eat at 8:30!! read more

We came here tonight for my birthday dinner. It was just wonderful. The restaurant was packed but we got a table right away. The food was fresh and the portions were large. We had enough leftover for several meals. I really like this restaurant for a nicer night out. It is a bit pricey for everyday though. read more

We had take out here and it was very good. We didn't realize there was two separate doors for take out and dine in, so we just proceeded to the front door to the dine in area and asked about ordering take out. The hostess was rude and pointed us to the side take out area and rolled her eyes. It was a busy time of the night but she didn't have to be rude about it. The food was good, prices a little high but all in all it was good. read more

We are going to the Superstition Springs location tonight because they still have the full menu with Hot And Sour Soup. It may be short lived. If they change to the new menu, PF Changs is dead to me except to get lettuce wraps. They used to be my favorite Asian restaurant. It's been great but no more. read more

Ok 1st of all, the food is amazing. consider yourself extremely lucky and fortunate if you get Alan as your server. he's really enthusiastic and helpful. read more

What crappy service today. Waited 1 minute to be seated. Ok Waited 5 minutes 21 seconds to get water. Not ok. Waited 12 minutes 22 seconds to order after being seated. Not ok the woman seated before me ordered and got her meal before i was able to order my food. She had garlic chicken broccoli as well. 9 minutes 48 seconds after ordering i got my food. The server never asked me what rice i wanted she brought out white rice i wanted brown rice. The server had 3 tables with 4, 2 and 1 person at each table including me. The other areas had more tables and dinners than my server. After this the broccoli on both orders were COLD. Not warm or luke warm, COLD. Plenty of sauce and cold broccoli but scarce on chicken. This is the worst dinning experience i have had in my 3 visits. This was my last visit. Last time your server staff could not be bothered to get me a second glass of water. Same deal today no refill on water. Your prices are way over the top for poor service and skimpy cold food. I arrived at 12:01 pm no crowd very light traffic but that did not matter service was slow any way. Some way to run a business. You have lost a customer after only 3 visits. I'll be sure and pass on my experience to everyone i talk to... read more

My wife and I stopped today for a late lunch... About 2:00pm. Had the salmon lunch bowl, delicious! Great service, good food. We will go again! read more

This is our favorite restaurant, we usually eat here once a week. Service and food are always amazing. We never have any issues or problems! Management always stops by our table to see how everything was! Sometimes the chicken fried rice is spicier then other times and i am a wussy when it comes to spice, but it does not stop us from going! read more

My husband and I eat here often and the service and food are fine; however, on our last visit we were extremely disappointed. We asked to sit on the patio since it was 4:30 on a Friday and they were not busy. We were told that there was a large party and we couldn't sit outside. Less than 5 minutes later the hostess seated a two person couple outside. I have to question the ethics behind the hostess' decision to seat another couple in the same area we requested. Is this a normal practice for the restaurant to basically determine who is deemed worthy to sit outside. I'm extremely disappointed with the fact that now P.F. Changs has become elitist. read more

We went on Friday nite so I knew they would be busy when we walked in ( this was my first time ) a lady I guess she was the hostess she asked if we had an reservation we said no she handed us a beeper and said it would be about 40 minutes so 40 minutes later we are taking into a very busy restaurant The appetizers came out at separate times so my girlfriend had her appetizer before I got mine we Must of had four different people serving us which I didn't understand food was good I will go back just not on a Friday or Saturday night it was like they were so busy they just wanted to get us in and out read more

I had a horrible experience three weeks ago in this restaurant. When I called the manager, she apologized and insisted that the waitress in question would receive more training. Upon our return last weekend (Hey, I can't help it...I love the food), the manager came by to make sure everything was okay at least 4 times during the meal. It was completely unexpected, but she gave us a discount on our meal, and offered us free dessert. I was simply happy with the apology, but Maria went out of her way to make sure that we had a good dining experience that night. (For the record, we had our usual fantastic service from our waiter). Great people. Will definitely return. read more

Just came back from P. F.mChang's, Superstition. We has reservations at 5:30 and were seated right on time. They were busy, excellent service, food, and ambiance. The 7 of us thoroughly enjoyed the evening We will be back read more

Food was excellent ,however, the bar tender was very rude and the manager didn't handle it well at all. They both could use some superior customer service training! Even though the food was good I would find it difficult to come back as the overall experience was extremely poor. read more

I have been to PF Changs many many times. This is the only location I seem to have a problem with. Last time my friend and I went to have lunch and I order the chicken fried rice. Huge amount for under 9.00 so cant beat that. My problem was after about 10 bites I start chewing on egg shells and had to send it back. They offered to replace it, but come on?! I was so grossed out I didnt want to eat that. I went to grab take out (chicken fried rice again) last Sunday. I waited about 10 minutes in line and I was on my way. I get home, open it up and all my chicken was burned black. So after picking the chicken out so I could eat it I AGAIN found shells in my rice. I will never been eating at this location again. I will drive out of my way to get a good product from Chandler. Same for them too, I normally go there 2-3 times a month. read more

Oh my! I'm so glad I went here for my birthday. They were prompt in seating us. Also, the waitress was very fast with taking our orders. When the food came, it was piping hot! First, egg rolls were big and tasty. Then the egg drop soup was great! I recommend it with those crispy noodles! I ate the whole thing! Then I had the Lo Mein! It was a huge portion! Great delicious meal! Then for my birthday, I had my choose of free dessert. I got the Chocolate Peanut Butter Crunch Cake. It was fantastic! Love this restaurant! The ambience is great! The service was perfect! And...I enjoyed my birthday dinner! I will be back! read more

Wonton soup is delicious! Service is quick! The staff is excellent, welcoming and kind! If you're having a hard time on what to choose, they can share with you what they would recommend! Looking forward to coming here again for our Anniversary!! read more

This is one of our comfort food places. I've been enjoying the Mongolian Beef for years :) Regardless of what you order, this is a solid place for both lunch and dinner! read more

PF is probably one of my favorite restaurants out there. For one, they offer a nice gluten free menu and the food is always great. I have eaten at MANY different locations. We have many lunch meetings for work and take our clients to PF Changs all of the time. It has always been the one restaurant to never disappoint me. Well until now. Me and my family recently moved and this is the closest location to us. I will never eat here again! The service was HORRIBLE. Our waitress skipped over us, our food took over an hour with the excuse that gluten free entrees take longer. Yea well not at any of the other locations. The food tasted great as always but I would way rather take the drive to another location to get better and faster service. Especially with hungry little ones. Never again. read more

I order take out from this location about once per week. I'm gluten sensitive and enjoy that the chain supports gluten free orders with a special menu, gluten free soy sauce, and even a dessert option. That said this location could be so much better! Although the lunch bartender from whom I usually pick up my order from is excellent, when he's not there my results vary. Also sometimes my food is way way too salty, as others here have mentioned. I also feel you pay a lot for the chain advertising and fancy locations. read more

This isn't a normal pf Chang's - It's very small and service is poor. When we went, it was 75 outside but the patio was closed! Definitely not the place for happy hour or dinner! I've seen what a properly managed PF Chang's can be and sadly this one missed the mark. Head to Tempe if you want a solid P.F. Chang's read more

Our experience was terrible since our reservation wasn't taken down due to a hostess "taking away the tablet" according to another hostess. She casually responded that since another hostess took the tablet she did not see any new incoming reservations; therefore, not being able to add our reservation. There was a 2 hour wait and the managing hostess stated "we're behind." We showed them the reservation confirmation and I asked well we made a reservation why is it our fault that someone took the tablet? She agreed then added our names with an additional 20 minute wait. They need to figure out their reservation technology and practices. This was stupid. read more

My husband and I ate here for the first time and and it was a great meal! The restaurant was clean, the staff was friendly, and the food delicious. One of the servers, Allen, went above and beyond with his customer service. He made recommendations which did not disappoint, checked on us several times and was very friendly and personable. We will definitely be coming back! read more

Once again my wife will give this 5 stars. The only reason not to is lines and cost. 4.5 stars.... Amazingly good food and their chocolate cake is crazy...This is a great restaurant to impress the ladies with on a date. But for the price you better like her. read more

Had a very nice lunch for Father's Day with my folks and Brothers Family. They got us seated right away (7 of us) and our waitress Anna was excellent. The food was fresh and the service even better. They even brought out a yummy dessert for my Wife's Birthday :-) read more

I am single dad with 3 young boys. I always order pu as to not ruin ppls dine in experience. The last 4 times ordering have been horrible wait times just to order food for pick up. Today I made the 20 minute drive here without my order being taken. I will no longer order from here or eat here for that matter. If the calls are recorded then why can't they find out why they are incapable of taking a phone order in a timely manner. read more