I had family visiting from out of state for my mom's birthday. I was excited to take everyone to a local restaurant close to my house and have a good Saturday night while celebrating my mom's birthday. I found Oystra and called them around 6:30 P.M to make a reservation for either 7:30 or 8 P.M. They secured a reservation for 8 people at 8 P.M. When we got to the restaurant the lady at the front asked me how many people and before I could reply, she told me to wait and took an online order on the tablet. Once she was done taking the order, she asked me the same question again and I told her we have a reservation at 8 today. She replied, "Yes I know you made a last-minute reservation, so I have to clean the table first so just wait." I was okay with that, and I told her to take her time and that we were in no rush. Once we got to our table, I realized it was 9 of us and not 8 (this was my fault I forgot to count my 10y/o cousin) so I just asked her for an extra chair as the table had enough room for 9. I apologized and told her any chair will work. She got really frustrated and rolled her eyes back stating she doesn't have any chairs and stormed off, a couple of seconds later she came back with a chair and complained to me about how I only made a reservation for 8. I apologized to her again and told her I miscounted. She went back to grab me a menu and threw it on the table and kept going on about how it was only supposed to be 8 people. At this point, I asked her if she wanted us to leave. She rolled her eyes back again and said, "oh my god". At this point I told her that we do not appreciate how she is treating us, she was very hostile, argumentative, and combative. I couldn't get a word out without her cutting me off and arguing back. Once we got up to leave another lady who was older approached us and she was very kind, nice, and sweet. She apologized for how the other lady treated us. She begged us not to leave and she even gave my aunt a hug asking us to stay and kept saying sorry. I truly appreciated the gesture of this lady. We thanked her and told her we weren't going to stay because we did not feel welcomed by her staff. Since the older lady was so nice to us, I debated writing this review online, so I decided to call the lady that was serving us 2 days later to ask why she was frustrated and to get a better understanding of the situation. I wanted to give her another chance since everyone has a bad day, and can be overwhelmed especially in the food industry, but even on the phone, she kept going on about how we made a last-minute reservation and how she had to find an extra chair for me because I only said 8 people. She still did not apologize and kept going on a rant about how we were in the wrong. If you make a reservation either you have a spot or you don't, if there were no spots, she could've told me, and we would've picked a different location. Btw there were a lot of empty chairs all over the restaurants it didn't even take her 5 seconds to find one, but she kept running her mouth. I still can't believe how this lady treated us. I have nothing to say about the food since we did not get a chance to eat, this review is strictly for the server we had. She had no remorse for ruining my mom's birthday and embarrassing me in front of my family. read more