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Overstock Appliances

4.4 (7 reviews)
Closed • 10:00 am - 7:30 pm

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The Home Depot

The Home Depot

(80 reviews)

$$

It is easy to see why Home Depot gets disgraceful reviews. Stores of this size and magnitude should…read morevery rarely run out of ice melt or shovels when there is a serious weather event and they have plenty of notice nearly 3 weeks notice, and they sat on their hands and they didn't order. It seems to be something that occurs in all the Home Depot's miss management at its highest because stores that size should be ordering for the area that they're in such as Paramus, Lodi, Hackensack and the next closest one is Patterson, but if I were a regional manager I would've ordered a tractor a trailer of all different types of ice melt whether it be calcium chloride or whatever other products that are out there, but I wouldn't wait until the last week and try and make an order and get enough for the people that are coming to my store and I know what the excuse is gonna be and it's just unacceptable when you have 2 to 3 weeks of advanced notice there is no excuse that is mismanagement. What is sad is that after being contacted by the Home Depot representative? They put a site to go to for further comment but when you click on it, it doesn't even open so I would hope that that manager or whoever sends the information he's trying to get to me to my email which is toma3729@gmail.com

I have been a visitor at this HD for over a decade now. Whenever there's inventory missing in…read moreHackensack location, usually I find it here. Same happened with my most recent purchase of snow blower. It was available at this location but not in other nearby ones. After I out in my order, it was fulfilled within an hour. It was very impressive quick service. Upon arrival at the store, I parked at curbside pickup area, checked in through the app and the associate came out couple of minutes later. She helped me with putting the blower in the trunk. Fantastic service. The snow blower had a reasonable price that also came with a 40V 6A battery.

Peradesign  - Bulut Sectional

Peradesign

(9 reviews)

Be careful when purchasing from this store. The staff there is shady, unprofessional, and rude. Be…read morewary when buying a dining table from this place. We purchased a table and after delivery, we noticed some nicks after we came back from vacation. We never used it as we were still looking for dining chairs. Our expert woodworker noticed that it isn't "solid" wood as the salesman mentioned and he pointed out the multiple nicks and scratches throughout the table. The table base was held together with only Phillips heads, small washers, and staples. The staples held the panels that formed the base and our woodworker mentioned that another couple had the same table except that one had glue instead of staples. I tried calling them and nobody picked up, when my wife called they were very rude and the person who I believe is the owner of Pera initially stated that there is a "lifetime" warranty and pretended to try and work with you. However, the second time my wife called, he stated that he never mentioned that and claimed we were the ones who damaged the table. His attitude seems to give off that his product is superior to others and nothing can compare to it. We also heard from our neighbors that Peradesign wasn't the first business he owned, there have been multiple businesses before Pera was even a thought. We are dissatisfied with this company and be wary of those who claim their product is perfect.

I fell in love with the Peradesign store in 2022. Since then, I have visited the store with my…read morefamily and friends and shown my favorite pieces of furniture. Two weeks ago, I bought the sectional "Crown." Murat was so helpful and accommodating. I got my crown in two days. The delivery was fast and without a problem. The delivery guys were knowledgeable, efficient, and friendly. I will return to the store to buy more pieces of their wonderful furniture.

P.C. Richard & Son

P.C. Richard & Son

(135 reviews)

$$

As soon as I entered the store I was approached by Jamel. I had anticipated a difficult time making…read morea decision about what kind of TV to buy to replace the one that had conked out but he took me straight to the department, pointed out the different ones and their features. With plenty of information as well as looking at floor models, the process was quick and easy. The service following delivery was great, as well.

I rarely write reviews, but this experience warrants one so other customers can make an informed…read moredecision--especially given that this store is repeatedly described as a "flagship" location. Sales Experience (October) My wife and I initially visited the Paramus store and worked with two different sales associates who provided inaccurate information and offered no real expertise. We were told every appliance on the floor was the "best option," with no meaningful guidance. Frustrated, we left and visited the West New York location instead. Shortly after, the Paramus appliance manager called us, apologized, and personally asked us to return--assuring us he would take care of everything. Based on that assurance, we returned and purchased four appliances (three GE Café and one Whirlpool refrigerator), totaling nearly $9,000. Paid Pre-Installation Check -- $50 Wasted We paid $50 for a pre-installation check to ensure everything was ready. This service provided incorrect information and failed to identify installation issues that later caused real problems. The fee was never reimbursed. We were told "not to worry" because a $250 gift card would offset the inconvenience. First Delivery & Installation Issues I took a full day off work for the first delivery window (12-4 PM). The crew didn't arrive until 6:15 PM and didn't leave until 9:15 PM. Problems during this delivery: I was charged to modify an emergency shutoff valve behind the dishwasher--without being told it was installed incorrectly The GE Café range was defective (error codes, constant beeping, would not heat) The GE Café dishwasher arrived with a broken component, which we only discovered after the installers left due to the late hour Follow-Up & Replacement To their credit, the appliance manager agreed to replace both appliances instead of sending a technician--mainly because GE service was significantly delayed. We were fortunate we delayed installation until after Thanksgiving; hosting a holiday with a broken oven would have been unacceptable. Second Delivery & Additional Costs A second delivery required me to take another full day off work. This installer confirmed the emergency shutoff valve should never have been placed behind the dishwasher. As a result: $120 paid to the first installer $250 paid to relocate the shutoff valve correctly $50 paid for the failed pre-installation check Total out-of-pocket cost due to their errors: $420 While I received a $250 gift card and a $250 credit, only $130 actually offset my costs, meaning I still absorbed most of the expense--despite spending nearly $9,000. Overall Impact Two days taken off work Incorrect pre-installation inspection Defective brand-new appliances Improper installation requiring paid correction Significant time spent coordinating fixes What was most frustrating was being told by the general manager that this was "the best that could be done," while continuing to reference the original gift card--despite the fact that it was issued for early failures that were not my fault. Bottom Line This experience permanently damaged my trust in the Paramus location. For a purchase of this size, the service failures, misinformation, and lack of accountability are unacceptable. I will not do business with this store again and strongly recommend others proceed with caution.

Overstock Appliances - appliances - Updated May 2026

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