I have been a customer of f this Best Buy since 2013. Over the years I have bought many electronics…read moreand gadgets from this store like TV, Macbook, headphone, iPad, printer, cartridges and so many other things. The store is huge, got massive sections of TV, kitchen, home appliances. The customer service and geek squad are in front part of the store, towards Route 17. They offer sale prices on many items and also help with price match on the eligible products. Over the years I have put many online orders from this store to pickup. Everytime my experience was smooth and quick. Never had any issues with any of the pickup. One time I actually had problem with a laptop I received at home and the associate helped me to exchange and order a new one instantly. My most recent order was to pick up my Apple watch. I went in an hour before closing. The store was clean and tidy. I went to register, got my item and walked back to my car within minutes.

I went in yesterday looking for a microwave, and right away I was helped by Moe. He was super…read moreprofessional, really funny, and made the whole experience so easy and enjoyable. He even carried the microwave to my car! Honestly, one of the best customer service experiences I've ever had. Every store needs a Moe! Thank you for the amazing service.

Great store. Helpful and patient salespeople and beautiful pieces. Got a sectional that is sleek…read moreand comfortable. Good value for price.

I literally visited every single furniture store on Route 4, like more than 30, and ItalMod became…read moreour choice for a sectional leather couch. I initially did not believe this review score on Google (there are a lot of fake reviews these days), but now I know why. Great service, professional delivery in a timely manner, and great quality/price Italian furniture (no sign of made in C). Look for Felix at the store. He is the guy!

It is easy to see why Home Depot gets disgraceful reviews. Stores of this size and magnitude should…read morevery rarely run out of ice melt or shovels when there is a serious weather event and they have plenty of notice nearly 3 weeks notice, and they sat on their hands and they didn't order. It seems to be something that occurs in all the Home Depot's miss management at its highest because stores that size should be ordering for the area that they're in such as Paramus, Lodi, Hackensack and the next closest one is Patterson, but if I were a regional manager I would've ordered a tractor a trailer of all different types of ice melt whether it be calcium chloride or whatever other products that are out there, but I wouldn't wait until the last week and try and make an order and get enough for the people that are coming to my store and I know what the excuse is gonna be and it's just unacceptable when you have 2 to 3 weeks of advanced notice there is no excuse that is mismanagement. What is sad is that after being contacted by the Home Depot representative? They put a site to go to for further comment but when you click on it, it doesn't even open so I would hope that that manager or whoever sends the information he's trying to get to me to my email which is toma3729@gmail.com

I have been a visitor at this HD for over a decade now. Whenever there's inventory missing in…read moreHackensack location, usually I find it here. Same happened with my most recent purchase of snow blower. It was available at this location but not in other nearby ones. After I out in my order, it was fulfilled within an hour. It was very impressive quick service. Upon arrival at the store, I parked at curbside pickup area, checked in through the app and the associate came out couple of minutes later. She helped me with putting the blower in the trunk. Fantastic service. The snow blower had a reasonable price that also came with a 40V 6A battery.

Be careful when purchasing from this store. The staff there is shady, unprofessional, and rude. Be…read morewary when buying a dining table from this place. We purchased a table and after delivery, we noticed some nicks after we came back from vacation. We never used it as we were still looking for dining chairs. Our expert woodworker noticed that it isn't "solid" wood as the salesman mentioned and he pointed out the multiple nicks and scratches throughout the table. The table base was held together with only Phillips heads, small washers, and staples. The staples held the panels that formed the base and our woodworker mentioned that another couple had the same table except that one had glue instead of staples. I tried calling them and nobody picked up, when my wife called they were very rude and the person who I believe is the owner of Pera initially stated that there is a "lifetime" warranty and pretended to try and work with you. However, the second time my wife called, he stated that he never mentioned that and claimed we were the ones who damaged the table. His attitude seems to give off that his product is superior to others and nothing can compare to it. We also heard from our neighbors that Peradesign wasn't the first business he owned, there have been multiple businesses before Pera was even a thought. We are dissatisfied with this company and be wary of those who claim their product is perfect.

I fell in love with the Peradesign store in 2022. Since then, I have visited the store with my…read morefamily and friends and shown my favorite pieces of furniture. Two weeks ago, I bought the sectional "Crown." Murat was so helpful and accommodating. I got my crown in two days. The delivery was fast and without a problem. The delivery guys were knowledgeable, efficient, and friendly. I will return to the store to buy more pieces of their wonderful furniture.

As soon as I entered the store I was approached by Jamel. I had anticipated a difficult time making…read morea decision about what kind of TV to buy to replace the one that had conked out but he took me straight to the department, pointed out the different ones and their features. With plenty of information as well as looking at floor models, the process was quick and easy. The service following delivery was great, as well.

I rarely write reviews, but this experience warrants one so other customers can make an informed…read moredecision--especially given that this store is repeatedly described as a "flagship" location. Sales Experience (October) My wife and I initially visited the Paramus store and worked with two different sales associates who provided inaccurate information and offered no real expertise. We were told every appliance on the floor was the "best option," with no meaningful guidance. Frustrated, we left and visited the West New York location instead. Shortly after, the Paramus appliance manager called us, apologized, and personally asked us to return--assuring us he would take care of everything. Based on that assurance, we returned and purchased four appliances (three GE Café and one Whirlpool refrigerator), totaling nearly $9,000. Paid Pre-Installation Check -- $50 Wasted We paid $50 for a pre-installation check to ensure everything was ready. This service provided incorrect information and failed to identify installation issues that later caused real problems. The fee was never reimbursed. We were told "not to worry" because a $250 gift card would offset the inconvenience. First Delivery & Installation Issues I took a full day off work for the first delivery window (12-4 PM). The crew didn't arrive until 6:15 PM and didn't leave until 9:15 PM. Problems during this delivery: I was charged to modify an emergency shutoff valve behind the dishwasher--without being told it was installed incorrectly The GE Café range was defective (error codes, constant beeping, would not heat) The GE Café dishwasher arrived with a broken component, which we only discovered after the installers left due to the late hour Follow-Up & Replacement To their credit, the appliance manager agreed to replace both appliances instead of sending a technician--mainly because GE service was significantly delayed. We were fortunate we delayed installation until after Thanksgiving; hosting a holiday with a broken oven would have been unacceptable. Second Delivery & Additional Costs A second delivery required me to take another full day off work. This installer confirmed the emergency shutoff valve should never have been placed behind the dishwasher. As a result: $120 paid to the first installer $250 paid to relocate the shutoff valve correctly $50 paid for the failed pre-installation check Total out-of-pocket cost due to their errors: $420 While I received a $250 gift card and a $250 credit, only $130 actually offset my costs, meaning I still absorbed most of the expense--despite spending nearly $9,000. Overall Impact Two days taken off work Incorrect pre-installation inspection Defective brand-new appliances Improper installation requiring paid correction Significant time spent coordinating fixes What was most frustrating was being told by the general manager that this was "the best that could be done," while continuing to reference the original gift card--despite the fact that it was issued for early failures that were not my fault. Bottom Line This experience permanently damaged my trust in the Paramus location. For a purchase of this size, the service failures, misinformation, and lack of accountability are unacceptable. I will not do business with this store again and strongly recommend others proceed with caution.

We have been purchasing appliances from Oberg & Lindquist for many years. They have always been a…read moregreat place to purchase them with fair pricing and excellent knowledge of the products being sold. Recently, we had a problem with a microwave. Lisa in Customer Service really went the extra mile to make sure our problem was resolved.

Our latest purchase, a new microwave, was completed over the phone. The service included removal of…read morethe old, installation of the new one, disposal of the old one. This took under 30 minutes, and took place 2 days after purchase. Amazing service, as always. We have gotten all of our appliances from them over the past 50 years, and every purchase was as good as this one. When shopping in their store it is a relaxed experience with none of the high pressure sales tactics of most appliance dealers. It is a pleasure to shop with Oberg & Lindquist.

Do not buy an appliance from Best Buy. If something goes wrong with the delivery, or the product is…read moredamaged , you are left hanging. Best Buy does not take responsibility for damages to the home , or damages to the appliance . The delivery / installers are subs and appear not to give a hoot. All they care about is making their deliveries for the day and getting paid . Trying to complain to the store is a colossal waste of time, and after weeks of trying , has gotten me no where. All you get from shopping at Best Buy is a headache . They take zero responsibility as do their subs

I bought a garbage computer monitor Samsung G5 with a 4 year replacement plan that failed in under…read more10 months , 1st they tried to charge me $60 shipping to get it looked at. then I took it to a 2nd Best Buy in town they had it looked at and emailed me replacement was approved Sept 10th but the store refused me, they are thieves.it is 12/31 and they are still screwing me.

Technician very good, but pricing was high. Get a firm quote for labor and parts before using.read more

Mark and his team are the best. Very knowledgeable and HONEST. We've used ACE for years and…read morethey're our "go to" for any dishwasher, laundry washer and dryer issues. They are not overpriced.

I read in several reviews that the staff repairs Dyson products quickly. They don't take…read moreappointments, it's first come, first served. The location is in a strip mall with ample parking. You can check in via a QR code or on an iPad; the QR code didn't work for me, so I used the iPad instead. I saw two people have their vacuums fixed in under 10 minutes. The staff quickly diagnosed each issue and clearly explained the problem to the customers. Unfortunately, they weren't able to repair my item, but the staff member was helpful. They offered me a 20% discount on a newer model and also let me know about the discounted price for the model I owned. I chose not to purchase another one, but I appreciated the suggestion.

So quick and helpful! Saturday is definitely busy but they quickly served us. There were 3…read moretechnicians. My Dyson was fixed in 20 minutes, if that! Even out of warranty , price was not bad. Highly recommend