We had a fantastic experience buying from Reno's Appliances…read more I was tasked with updating our staff room kitchen, which dated back to 1967. Once we had the plumbing and electric done and the cabinets were installed, it was time to order appliances. We worked with Rob Ronda and picked out a new electric stove, a microwave and a refrigerator. Reno's beat the other two quotes I received, and the appliances were delivered a week later. We've heard so many stories about delays but everything arrived right away. One team delivered the appliances. The refrigerator didn't fit in the elevator so they had to bring it up two flights of stairs. They did so without complaint. Another team arrived in the afternoon to install everything and make sure that the appliances were all working. Everyone we dealt with was pleasant and helpful. I would definitely order again.

It pains me to write this review, as we've done 2 kitchens and a laundry room with Reno. It seems…read morethe top notch quality had had become accustomed to has gone to the wayside. We had a problem with a kitchenaid freezer that turns out to have been a known issue. Fine. Now we've been through 3 ovens. The first was run by the installers for an hour and looked like someone had cooked a pizza inside. It has stains all over it. Second one came completely dented on both sides. Third one was accepted and seemingly ok until a few days later we realized the bottom drawer has a huge dent in it. I've attached a photo. At this point I can't imagine Reno wants to engage any further with us as they've replaced it twice. This just marks a decline in expected quality. We go to Reno for the great service and products, but if we can no longer receive that, we'll go to the big box retailers. Update 9-10-21 Reno contacted me and made it right. Rather than replacing the entire unit again, the dented drawer was removed and replaced. We love Reno's and I want to make it 5 stars but the communication is still lacking. We were supposed to receive a call confirming when the delivery would occur; we were not home but fortunately the babysitter was there to receive the delivery. We will probably still continue to shop there for our future appliance needs. Update 03.02.2026 Unfortunately, past experiences were not one-offs, but rather early signs of decline. As I've stated, I renovated 2 kitchens with Reno plus 2 washer dryers. The microwave I bought there just a few years ago died. I called up and said give me a replacement, here is my credit card. This was in August. Easiest sale in history. Well, Reno proceeded to drag this out into December until they finally just ignored me. The first microwave had a broken fan. The installer said something wasn't right. I called, got another. Same problem. A third didn't even make it into the wall - a floor test revealed it was a manufacturer's issue. Weeks go by and I have to constantly email or call. The next solution was to give me a smaller microwave from another brand. The owner of the company sent one of those cards in the mail "welcoming" me to the Reno family. I emailed him as well - no response. My final note to them was congratulations, you got my money. You will never get another dime. Frankly, go to Lowe's or Home Depot if you want this level of service. There are other boutique appliance shops out there that would be glad to have my money.

Friendly service, fair prices and LOCAL, what more could you ask for!! No need to swap propane at…read morebig box stores that only fill the tanks to 15lbs, fill the entire tank locally!

Great price on propane refill. Everyone there is extremely friendly. Always go to them to get my…read moretank refilled.

Always a great experience with Yudins. I have lived in Franklin Lakes for 23 years and only use…read moreYudins. Installers are also great, very professional and very quick!

I recently bought a dishwasher from this company my second one. the people who came in to instal…read morethe item, used the locks on my door to keep it open. after they left I could not get inside the apartment anymore and none of the keys worked anymore. I called the owner of the store and she said she felt really scared for me and did not feel it was any of their responsibility. I find it extremely sad that these people re in business with no understanding of what they did wrong, forcing my locks that I dont even use and then denying the details and then threatening me that I wrote a bad review is really sad. I cannot do any more business with untrustworthy defensive people like them. I do not recommend.

I came here on a Saturday morning to pick up a tank of propane. The guys here were hilarious and…read morehelped me every step of the way. They even loaded my car with the propane tank! This shop has a warm local vibe and I would definitely be back, given how great the service is here.

Dov at Signature Appliances was amazing with all he did - he gave me so much time and showed me all…read morethe options until we made our final decision - this is definitely the place I would recommend to shop for all your major appliances.

I purchased the Eviva Happy white vanity and sink combo online from Decors US on 9/28/23. I am…read moreunclear if that is the headquarters of the actual Eviva company or just a showroom. Decors US used to be in Paramus NJ, but is currently only in Monroe NJ. I emailed them on 10/5 to inquire on an ETA and they said it would be delivered on 10/6 but if I'd not emailed, I guess it would've just shown up. I had no shipping/tracking info/email. We received our vanity/countertop/sink on 10/6/23 so it took a little over a week. The directions say to affix the sink to the marble countertop with plumbing glue & the provided clamps and to allow 48 hours to dry/set. That adds two days to your install. We did that. On Sunday,10/8, we were ready to affix the countertop/sink to the vanity unit and place it atop the vanity where it fits in. Once we did that, the top right drawer would not close. Either the sink was too large or the side of the wooden drawer was too high. It seemed logical that we had the wrong sink. I started Googling everywhere this unit was sold for the specs to see if there was a measurement for the sink. Only one site had a measurement for the sink at 15x11. The box our sink came in said 16x11 and we measured it, so we were convinced we had the wrong sink. My husband called the number for Decors US to see if they were possibly open while I emailed Eviva to start a dialogue there as to what we should do. A guy answered the phone for Decors US. At the same time, I also got a quick email response from Eviva. After taking numerous photos/video to illustrate the problem and explaining to both Eviva and Decors US what was going on with a lot of back and forth, it was decided that we would be shipped a new countertop and sink with a possible ship and delivery of either 10/12-10/13. This left us without a sink or water in our main bathroom since 9/29, since this was a somewhat emergency situation. Taking that long to get a new sink/countertop was not ideal since we knew were going to need another 48 hours to glue and set the sink to the countertop. That left us without a sink/water for two weeks, assuming we could do the install on 10/15. The sink and countertop arrived on 10/13 and we knew as soon as the new sink came, it wasn't going to fit. The style number on the box though was slightly different than the original one we had so we decided to take the new one, thinking maybe somehow it was smaller. We had a hard time trying to compare the new one to the one we had because the one we had was already affixed to the countertop. Decors US/Eviva insisted on taking back the one we already had so we had no choice but to give that one to the delivery guy and take a chance on the new one. We clamped the new one and we placed it on the vanity to see if there was any difference. The drawer still wouldn't close once the sink was in place. The only way to make this work is to cut the one side of the drawer down. You would need to be extremely skilled to do this because the vanity comes assembled & the drawer is not removable. One would have to do this repair with great precision because it has to be done while the drawer is still in it's spot. You can't just trace the line of where it needs to be cut and take the drawer out to do it. We ended up having to take the whole track off. This item has a price range from different retailers online from approx $835-$1500. It was around $748 on Amazon Prime Day on 10/10/23 but that's the lowest I've seen it and we'd already purchased it higher 2 days prior. That's an expensive item to have to saw/sand drawers down when it was admitted by Eviva, that it was somehow a manufacturer error. Most people would have just returned the whole vanity & gotten a full refund but we were pressed for time/space. I was willing to take a partial refund, but it should have been a substantial refund, like 50% off. They first offered me $50 and when I said that was unacceptable, they offered me $150 and wouldn't budge from that. I finally just accepted the $150 because they refused to go any higher. I would never purchase from Decors US/Eviva after this experience. There were many ways Decors US/Eviva could've rectified this situation in a better way. We let them know on 10/8 about this problem. They could've gone in their warehouse/showroom and taken the same sink/countertop they sent us, clamped it & tried it in a same size vanity. If it didn't work they'd have known they had an error, or if it did, sent a whole new unit next day, sent us a new drawer or refunded half my money and called it a day. Instead, I have a trail of approx 25 emails back and forth, arguing, an insulting monetary offer, etc, and a vanity that still had to be modified by us. Luckily, for us, we are proficient in this kind of work. Whoever is sending the emails uses very positive language, telling you to have a wonderful day, but if and when you have a legit issue with their product, they do NOT stand behind their products.

We purchased several items from Decors for our home renovation and, overall, we had a great…read moreexperience. They had great modern options for bathroom pieces and for the kitchen. We purchased two vanities, two mirrors, our bathroom hardware, kitchen backsplash tile, kitchen cabinet handles, and kitchen faucet from Mo and his team. It's not a huge store, so they didn't have some items in stock, but this was true for bigger chains as well, so my husband and I didn't mind the waiting so much as they did their best to get us the items quickly. Mo worked with us on pricing and our budget and was always friendly and helpful. When my contractor accidentally used the wrong handle on my of our drawers causing us to be short a handle, I visited Decors and they were awesome enough to give me their one and only handle they had in the store on display instead of having me wait for the handle in the mail. The only downside to Decors is that they charge $100 for delivery (lucky for me, my contractor was willing to pick up the items) and, also, they don't always call when they say they will. They are always busy though, so if you're willing to follow up with them and have patience, they will definitely treat you well!

LOOK NO FURTHER you are working with the very BEST. I…read morepurchased a washer and dryer from Michael. He guided me with options and NO pressure and was beyond pleasant. We had a hiccup in the delivery and lo and behold Michael literally came to my house to help. In my life I have never experienced such EXCELLENT service from start to finish. Thank you to you Michael and your fabulous crew

The temperature this past Sunday was in the high nineties. :( We needed a a new air conditioner…read more We went to Harvey's in New Milford, and he was very helpful. We told him our room size, and he explained about btu's and gave us the appropriate A/C that fit our requirements. He explained about the differences between wood and vinyl windows'

Family own business that is very resourceful and very knowledgeable. Edwin and Veronica are an…read moreexcellent team and do a very good job to answer all your questions and make excellent recommendations! Beyond that their service is impeccable they are super quick and helpful and give a great deal! They have everything from unique sizes to unique brands common brands to high high-end! Highly recommend for all of your appliance needs :-)!!!

I was very pleased the results of my Dutchess County service call. Luis went out of his to fix my…read morewashing machine pump and succeeded in making it drain properly. The price was very fair at $150. I recommend R&R to any homeowner in the area with appliance repair needs.