L&J was very responsive. I called them a while back and their tech Jesse arrived in a prompt…read morefashion. He assessed the problem and made a recommendation. His answer surprised me because he stated that given the age of the unit that it might be best to replace it rather than repair it. I was impressed by his technical expertise but even more impressed by his integrity. He was suggesting that it might be in my best interest to buy a new unit rather than use his service. This was all I needed to know to feel secure that L & J and Jesse were the right company for me to rely upon. They were not trying to make a "money grab", instead they were creating good business relationships between the customer, the brand (Sub-Zero) and their service (L & J). I subsequently called them back and requested that they make the repairs not only on the original unit in question but a 2nd unit as well. Jesse performed the work and to date I am quite satisfied with the performance of each unit that he repaired. He also made several billing adjustments to include no charge for a fan motor assembly, a free diagnosis on my Wolf stove and a half charge for a future service call. I recommend L & J to anyone who requires servicing of their Sub-Zero, Wolf or Cove units. I am sure that your experience with L & J and especially Jesse will be as exemplary as mine was!

A complete waste of time and $800…read more The first time the technician came out he spent only 7 minutes looking at our Subzero 700T that needed an evaluation because it wasn't cooling anymore and was typically 68 degrees and made lots of noise . He looked at it briefly and said all is A-OK Hours later, it was back to the same problems and then the next day we smelled electrical burrning and the white plastic line the inner door was extremely hot to the touch .. When he came back for a second appointment, the same technician said all would be OK if we purchased a $537 new motor or something. Wesaid yes, he installed it during about 20 minutes in the bottom of the unit. It worked OK for about 5 hours for so and then went up in temperature again, with the electrical; burning smell and the hot plastic inner door, so we shut it off for safety. Then started the email requests for reviews. After calling L and J today to see if we can even get a partial refund of the money we wasted, they only offered to send the same guy out again.. No, thanks! We then called Subzero to complain about the service we had received from L and J because they referred us to them

Appoinmnet Process: needed an early AM appoimnet, they were very accomodating…read moreQuality of work: repaired a 10 year old Samsung fridge. Other: parts turn around was quick

Fast and professional service for dryer repair. I would definitely recommend them.read more

Excellent, polite, reasonable. Can't ask for more…read more Would definitely recommend. GE Profile French door refrigerator.

Everything went well! They fit me into the schedule very quickly, arrived in time and quickly…read morerepaired my microwave and stove. Rather than order a simple part my microwave will need shortly, he told me what it was and how to order and install it. How many repair people will do that for you? He's a great guy, and he's now on speed dial!!

Went to this BB on a Friday evening to purchase an Apple watch Ultra 2. I made sure it's in stock…read moreby checking availability from BB website. In the Apple section of the store, I requested an associate to get me the item. He came back after 5 minutes with product when we both realized it was the large size. I needed the S/M size that wasn't available in the store. The associate convinced me to order the watch from the store. He did a price match with Amazon to lower the price of the watch by $25. It also included one year of Best Buy Plus membership, a value of $49. It turned to be an excellent deal ordering the watch from the store. I was really happy with the service and value I received during my visit.

Best Buy insinga washing machine broke their customer service does not back up the products. Rude…read moreand unhelpful!

Personnel were able to help me order, deliver and install a new gas range in a very timely manner…read moreASAP. Also, walked me through all the steps leading up to the same. Followed up with delivery time window and after delivery verification. Would recommend and use again. - Chris from Union City

1-Star Review for RJ Appliances NJ INC…read more I had one of the most disappointing and frustrating experiences with RJ Appliances NJ INC during a recent repair of my Miele refrigerator. When the technician first came to inspect the unit, they claimed to have done a full diagnostic and gave us a final quote of around $1,000 (after tax). We agreed, thinking everything had been properly assessed. But when they came back to do the actual repair, the story completely changed. They suddenly "discovered" that the fridge door wouldn't close properly and said we would need to replace the entire door -- for several thousand dollars! After we refused that ridiculous suggestion, they said they could "repair" the door instead, but only if we paid an extra $850. At that point, with the refrigerator already taken apart, we had no real choice but to accept. This whole process felt misleading and unfair. If the technician really did a full inspection, how did such a major issue appear only later? It seemed like a classic case of bait-and-switch pricing -- quoting one number and then inflating the cost after we had already committed. We expected professionalism and transparency, especially since RJ Appliances is associated with Miele service. Instead, we were left feeling pressured, overcharged, and deceived. Warning to others: Be extremely cautious before agreeing to any quote from this company. Make sure everything is documented and confirmed in writing before you proceed. Very disappointing experience -- definitely would not recommend RJ Appliances NJ INC.

Elite responded quick. Sean was able to come out that day. He diagnosed the problem and had it…read morefixed within the hour. Would definitely use Elite and Sean again.

From the owner: Our technicians specialize in repairing a wide range of appliances, including ranges, dishwashers,…read morewashers, dryers and ranges. We’ve got you covered !

20 year old 18,000 btu air conditioner stopped working height of August heat. Checked reviews for…read moreappliance businesses in Bergen, Morris and Passaic Counties. Contacted Rutherford Appliance Center based on customer reviews. Spoke with Joe. Sent photo of space in window and went with his recommendation for brand and size. He oversaw and handled installation with a young family member. Both did an excellent job. (Also expertly opened a 20 year painted shut window around the old air conditioner). Could not be happier with the cooling and expert installation.

There is no better place to shop when you're in need of appliances. Jim, the owner and the rest of…read morethe staff are very knowledgeable and helpful. The most important thing is their outstanding customer service from purchase to installation and beyond which you would never receive in a big box store!

I walked in looking for Dishwasher and left with a fridge and stove too, for what I would have paid…read morefor just one iteam at Lowes. The staff was very accomidating and worked with me on prices and delivery. I will be returning for more appliances, as I begin to furnish my new home.

My 30 year old wall AC finally gave out and I spent the morning on big box store websites,…read morecomparing prices and availability. I decided to give M and B a try since they are within walking distance of my house. Not only did I get a great deal on a new AC, it was in stock and installed the very next day. I highly recommend this store and will remember it for future appliance needs.

Fantastic experience with Discount Appliance Warehouse! They fixed my washing machine the same day,…read moreand the whole process was completely hassle-free. They were responsive, professional, and got the job done quickly. It's refreshing to find a company that makes appliance repair this easy. Highly recommend Discount Appliance Warehouse!

stay away from this company they have 2 locations Newark and Linden. it's a bait and switch please…read moreresearch and look at reviews