I spent a lot of time researching appliance repair professionals and decided on Master Service…read moreAppliance Repair. Making the appointment was easy and a call from the technician ten minutes before his arrival was appreciated. Rami was courteous, efficient, and went straight to work on our Kitchen Aid dishwasher. He tested various parts of the dishwasher and told us the problem was the control board. We knew the machine was more than a decade old, so when he told us the part to be replaced was discontinued, and even if it was available it was a costly part, he was honest and said the best option would be to buy a new dishwasher and gave us his personal recommendations, which are important since he does appliance repairs and knows about reliability, durability, and repairability. The reviews are true, Master Service Appliance Repair is the real deal. In a time when it's hard to find competent technicians who are efficient and honest and know what they're doing, Rami is a standout.

very rude no patience no explanation rushed the Couldn't wait to get out and start another job.read more

Tommy was amazing! He quickly returned my call and said he…read morewould be there within an hour! He diagnosed the problem and made a few suggestions! We certainly did appreciate his honesty during such challenging times! I will be recommending him to my friends!

Over the years we have used All Jersey Appliance Services two times. Both times Tom was quick to…read morerespond, analyze, give a honest estimate, and repair our washer and dryers. I have referred two other friends, and both called me back afterwords, expressing their satisfaction with Tom and their positive experiences.

Joseph came exactly as promised and well equipped and prepared to unclog a refrigerator frost…read moredrain as well as locating the source of debris. He was experienced and thus worked cautiously and quickly, finishing with everything back in place. He is personable and engaging and a pleasure to work with to address ancillary issues. Would call again for any appliance proble. His rate is fair for this quality of work.

If you want an honest, hard working repairman call Joseph at ExcellenTech. I just had my…read moreFrigidaire laundry center serviced for a very noisy dryer and he quoted me a fair price and fixed it same day with OEM parts. He came within his quoted window and was 100% professional. Even my bratty dogs liked him and they don't care for strangers. His competition (Edgewater Appliance) if you can call it that was overcharging for parts and labor costs and gave an incorrect assessment of the issue to boot. Joseph was completely transparent and gave an honest assessment of the repair that was needed. I couldn't ask for a better experience.

A1 appliance is the best. Jeff has come to our house for my washing machine, needed a new one and…read moredishwasher. Now he's fixing my dryer. Very professional company, left a message on Saturday, and his dad called right back, great family business. Luckily, had an opening on Monday and we took it. He called in the morning with our service window and they called again when he was 30 minutes out He got here, took apart the dryer and installed a new igniter. 30 minutes later working dryers.

I used them for the first time after seeing good reviews and the reviews were correct. Jeff came to…read moremy house on time, diagnosed the issue with my dryer and ordered the part on the spot. Jeff called me in 2 days when the part arrived and scheduled me for the following day. The dryer is working great and I will for sure use A-1 again.

Shia rocks: second time we've used him, this time to save a fridge that thought it was an oven and…read moremade sounds like a helicopter. He knows his tech, zeros in on the repairs needed, and does it all with a minimum of muss and fuss. Another thing: he's been a great communicator with us, letting us know when a part would come in and when he could be expected to come by. And he did it all with an eye toward keeping our costs down. He's a lifesaver!!!

Shia came super quickly, picked up the part we needed and was back just a couple of hours later to…read morefix our fridge. He was friendly and efficient and left the area cleaner than it started! Will definitely call him right away for any future appliance repairs.

Fast response, professional and polite repair man named Brian…read more I had already purchased the part, a bake igniter for a Samsung oven. After a brief inspection Brian announced the price would be $350 plus a $25 fee to use my part (which cost $25, btw). At that point, I couldn't really say no so I authorized the charge. He was here about 50 minutes total. I didn't receive a break out of charges, just a receipt for the total amount. So, excellent service but I believe the charge was quite high for a short repair.

This was my second time calling on Appliance Man for help. First time was for my freezer, and this…read moremore recent time for my Bosch built in microwave oven. Brian was the service technician and was fabulous. I highly recommend Appliance Man, NJ.

Personnel were able to help me order, deliver and install a new gas range in a very timely manner…read moreASAP. Also, walked me through all the steps leading up to the same. Followed up with delivery time window and after delivery verification. Would recommend and use again. - Chris from Union City

1-Star Review for RJ Appliances NJ INC…read more I had one of the most disappointing and frustrating experiences with RJ Appliances NJ INC during a recent repair of my Miele refrigerator. When the technician first came to inspect the unit, they claimed to have done a full diagnostic and gave us a final quote of around $1,000 (after tax). We agreed, thinking everything had been properly assessed. But when they came back to do the actual repair, the story completely changed. They suddenly "discovered" that the fridge door wouldn't close properly and said we would need to replace the entire door -- for several thousand dollars! After we refused that ridiculous suggestion, they said they could "repair" the door instead, but only if we paid an extra $850. At that point, with the refrigerator already taken apart, we had no real choice but to accept. This whole process felt misleading and unfair. If the technician really did a full inspection, how did such a major issue appear only later? It seemed like a classic case of bait-and-switch pricing -- quoting one number and then inflating the cost after we had already committed. We expected professionalism and transparency, especially since RJ Appliances is associated with Miele service. Instead, we were left feeling pressured, overcharged, and deceived. Warning to others: Be extremely cautious before agreeing to any quote from this company. Make sure everything is documented and confirmed in writing before you proceed. Very disappointing experience -- definitely would not recommend RJ Appliances NJ INC.

Service could not have been better. Responsiveness and repair skills…read more First call was for a Sub-Zero fridge. John inspected, made some adjustments and left. Didn't try to upsell. Second call was for a Kitchenaid dishwasher. Here, new part was needed (i'm an engineer and was able to verify the diagnosis). Item ordered and installed within 4 days. Tim's work spot on. Prices reasonable, in my opinion. They are now my go-to appliance repair people.

My refrigerator stopped working over the weekend and I called Appliance Pros Group. Tommy came…read moreMonday morning, changed the starter and the frig started working again. Tommy was knowledgeable, polite and efficient at diagnosing and repairing the frig. I would definitely recommend him and would use again myself for stoves, dishwashers or refrigerators.