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Appliance Warehouse

1.9 (45 reviews)
Closed 10:30 am - 7:00 pm
Updated 1 month ago

Services - Appliance Warehouse

Appliance repair

Recycling dropoff

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I wish I had the option to give 0 starts. I went looking for a "barely used" dishwasher. Ely sold me a dishwasher that he said was NEVER used. That the person refused delivery but there was nothing wrong with it. It still had all the plastics and wrapping inside so I believed him. I don't use a dishwasher often only when I host. I did noticed water on the floor since I first started using it but thought it was my kids when they were using the sink since it's right next to it. On New Year's Eve the water was obvious it was coming from the dishwasher since this time was a LOT! My husband pulled it out the next morning and noticed the top of it was all dented everywhere and someone had just glued it all around it. We didn't noticed this when we bought it since it was covered with the insulation. I called them right away, voicemail was fulled. When I finally got a hold of them, the person told me my guaranty had just expired the day before! And that I wasn't entitled to file a claim, but that she will send someone to look at it. I then had to call, email them repeatedly until she finally sent someone. The mechanic said the tank inside was broken and it was not fixable. That it probably fell from the truck and that's why they glued it all around! I was told to send a detailed email and pictures to Barbara and they haven't even have the decency to reply back. I bought this dishwasher, a refrigerator and I was in a waiting list for a Viking range. I would recommend to stay away from this place! Yes I saved $ buying these appliances but now I'm stuck with a dishwasher that only worked for less than 3 months. This is the most unprofessional company I've ever dealt with! I will call business bureau and complain about them as well. It's not fair they keep doing this to hard working people looking to save some

Look at what was in a NEW fridge that was sold to me. old salvage compressor that had "no relay"

*** SCAM ARTISTS* WARNING DO NOT BUY FROM HERE. I bought a Frigadaire Gallery refrigerator from these scam artists not knowing any better. The infamous Ely who i read is quite the lemon salesman sold me and my wife, according to him, NEW refrigerator. It had plastic and stickers still on it and we loved it. I told him im buying it now and not using it until my kitchen is done renovating and want a longer warranty. He said no need, the fridge is new and nothing is wrong with it besides the scratch and dents on side which we didn't care. Once kitchen was done (past 90 days) we began using it and after 3 days it stopped working, freezer and fridge was warm and we had to throw all the food including my daughters formula. I stopped there in person being that the secretary is the rudest person on the planet and spoke to Martin who saw my receipt and heard my story and said "he would take care of it and won't cost me". Funniest lie i ever heard. He sent over the tech who charged us 100 dollars for the diagnostics. The tech advised us that not only did it have a leak from their delivery but also the compressor was bad. He said it was a old used compressor in it yet the fridge is a 2021 model. The repair would cost 400 to fix and he would come back in 2 days to fix it. From that point on Martin never returned my calls or texts and completely avoided us. I must have called and texted a good 10 times. When i went there in person he was no where to be found. At this point we had no choice but to fix the fridge and deal with repair reimbursement after. I kept the old compressor as evidence and its an old salvage compressor from there store with tags that were half scratched off saying "no relay" after the repairs he still refused to answer my calls and i went over there again and of course he wasn't there. Another salesman heard my story and said he would reach out to him to call me and agrees with me. Later on that night i get a call from the owner "Barbara" who refused to give me her last name and dodged the answers with a nasty attitude and best defense was that i got a good deal on the fridge what else do i want. Place is so illegal by salvaging parts and selling it as new that i can't wait to surface this to the courts and media. Not to mention Osha would have a field day with that disaster of a hazardous workplace. I have all pictures to prove this and there is no exaggeration here. STAY AWAY and learn from me... yet the business owner who hides by a different name is upset that I have the evidence of the salvage compressor. I brought it to show them the salvaged part with bad tags on it in a sealed carry bag. Her defense is harming the environment because I have it in a sealed bag yet she has open exposed wires all over the warehouse. Animal droppings all over the appliances and the place and mold all over the walls. I assume they are not aware of the Implied Warranty by the FTC and I guess they feel it's legal to salvage parts in a unit and sell it as "NEW"

They have to be careful with this warehouse, I bought two refrigerators when it was already loaded they told me that they were very cheap and they asked for more money, and for proof I recorded everything with the camera of my car for evidence if they want, I just told them to give me my money back and they download the fridges from my van , they are the worst be careful

Never shopped for used appliances before so I had no idea what to expect. As soon as I walked in someone asked what we were looking for but we wanted to browse ourselves for a bit. I'll admit, some of the appliances were scary looking with inches of dust on them or the innards hanging out onto the floor but then I realized the warehouse is also a repair and parts center. There were tons of refrigerators, some in almost perfect condition and I couldnt believe they weren't brand new and some that when you opened the door the odor made a fist, punched you in the face and closed the door behind itself. Nothing a little bleach and ammonia couldn't fix but still...damn, lol. They have a variety of refrigerators and you're guaranteed to find one you like, in great condition that will fit in your space, for a great price. I found exactly what I was looking for and the price was half of what I was willing to pay. On the way out I saw a stove that wasn't there when I first came in and looked perfect. I might come back for it. All in all, if you're looking for an appliance this needs to be youre first stop. Not Sears or Macy's or anywhere else. Here. I also purchased a 1 year warranty that covers them coming to house and if they can't fix it then haul it back to shop for repair. For a slight fee they delivered the purchased refrigerator, took away the old refrigerator and hauled away an old freezer.

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3 years ago

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thank you for the continued support .

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6 years ago

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12 years ago

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12 years ago

The worst customer service EVER!!! don't go there!!! They will promise to deliver and never show up. Save yourself the trouble. Buy new!!!

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12 years ago

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11 years ago

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14 years ago

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9 years ago

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Review Highlights - Appliance Warehouse

They have a wide selection of kitchen appliances to chose from, most were used but there were some brand new items which they called "scratch and dent".

Mentioned in 2 reviews

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Master Service Appliance Repair - Service

Master Service Appliance Repair

(20 reviews)

I was scammed by "Master Service Expert" .... On April 9,…read more2025, Thomas Owais came to my home to repair my side-by-side refrigerator. I told him as the unit was a decade old, if it would be a major repair, I'd just replace the unit. He installed a part behind the ice maker. I wanted to use my credit card to pay the $300.00 (in the event there was an issue and to begin a dispute), but Mr. Owais stated his cellphone's credit card reader was not working. He asked that I write the check out to him. I did this, but noted the name of the business on the check too. The refrigerator continued to make the noise, and I started calling Master Service Expert's number, emailing and texting. For some time they did not respond. Finally, "Remi" called and said his brother's wife had emergency surgery. He said he would come and look at the unit. Last Tuesday, he telephoned saying the top of my street was closed due to construction, and he would return later. He never returned. I later learned that an NAPD cruiser was there ensuring traffic flow. I plan to file a small claims complaint (they are in Hasbrook Heights so it will only be a drive to Hackensack). Also, they are licensed in NJ and I will reach out to the licensing authority and provide screen shots of the MANY texts exchanged. I may be elderly, but I still have some fight in me, and I WILL get my money back! Kerry Gennace, 4/29/25

Rami came to my rescue when an LG technician wouldn't repair the stackable units in my condo. Rami…read morecame out to take a look and talked through my options. I ultimately decided to replace the machine for a few hundred more than the repair. Rami's quote was competitive and he came back with the new machine a few days later. Rami and his son were quick and efficient in unstacking the units and replacing the washer. I'm so glad I called Rami-- he'll be my new appliance "guy" from here on out. I trust him to give me a fair price and recommendation about what to do.

Appliance Warehouse - homeappliancerepair - Updated May 2026

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