This franchise team simply cannot effectively communicate. As the customer it made my overall experience so poor that I will not return. Regardless of where this breakdown happens it is the job of management to address it. Fix it. read more

All the sides were mediocre but the steak and bread were excellent. My girlfriend got the margarita flight so thank god there was a plethora of coasters on the table and available. read more

This restaurant is not what it used to be. When you order pick up, they always forget something. The food is cold even when you arrive and have to wait for the order read more

No complaints about the waitress. She tried her best. If you're not fussy about food quality or presentation and you're ok with a cafeteria style experience at a restaurant then read no further. This place will not disappoint you. We came here for one simple reason: to enjoy a prime rib. Many places in NJ don't service it anymore. Any other steak I can do at home myself and it'll taste better anyway. The experience was bad from the get go. Nothing served - water or bread with butter until 20 minutes later. That's pretty long to be sitting with nothing on the table. We ordered three MEDIUM RARE prime rib dishes. We received three MEDIYM TO WELL DONE pieces Really couldn't discern the difference between 12 and 16 ounces. They looked the same. No worries. We brought it up our waitresses attention. She immediately called the manager and both looked at the prime rib we received and agreed it was overdone. They were happy to exchange it for Rob eye steaks because of course we had the last pieces of the day. At 7 pm the prime rib (4 rolls) were gone. We weee out of luck. Ok. Rob eyes for everyone. Even though that's not what we came to eat. Note; we were told on the phone earlier that they have more than enough prime rib at 6 pm because it was Saturday night. The rib eye came medium rare. Yay. Taste? Ugh! Tasted like it was rolled in a tray of salt and black pepper. Tons of requests for more water. Couldn't finish it because the saltiness was distracting from the meat taste. Yes I do know you must salt the steaks - bit this was more like drenched in salt. Finally, I don't expect a restaurant to serve ketchup in small plastic cups like Wendy's. Paper napkins not linen? Really? Butter for bread in a plastic cup,not a small ceramic or porcelain ramekin? Forks and knives wrapped in napkins and put in a paper bag? What's going on here. This is like a cafeteria or fast food style. Manager said they ran out of linen napkins and porcelain dishes. Ok. Whatever. Not.a big deal. The final straw. Check comes and prices of dishes ordered were incorrect and of course in the restaurant's favor. Of course. The suggested tip was based on the total price (including tax) not the subtotal. Sorry I don't pay tip on tax. Why would I tip the government lol? Really sad experience. No ill will but they got to get their act together and focus on why they're there - to serve good quality food and present it nicely at a profit. Not just make a profit. read more

Had a DoorDash Delivery. The order didn't have bread, butter nor sauces advertised for the meals we ordered. The chicken was tough and chewy. Poor quality all around. Very disappointed. read more

I came out with my mom for a Mother's Day dinner and the food was good but the service was horrible! My sister in law had to wait 20 minutes after we received and finished OUR food before she received hers. I had to ask for utensils for everyone when I received my salad because none of us had them. My wife asked for a refill on her strawberry lemonade and what she got was water and strawberries. read more

Outback Steakhouse - I said no cheese on my salad and that's exactly what they put on it. - Steakhouses Near Me - Wayne, New Jersey

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By far the worst service that I have ever received. I am so dissatisfied and disappointed that I don't even know where to begin. Our waitress Kelly was horrible in every aspect. She was slow, inattentive and unresponsive to all of our requests. We waited over 20 minutes for drinks (not to mention they were only soda) and forty minutes for our cheese fries appetizer. Even though they had tasted good, the horrendous service had already left a horrible taste in our mouths. The server seemed more concerned with mingling and flirting with her coworkers than working for her tips. She makes me question returning to this location. read more

Absolutely terrible! I ordered ribs from this location and they were the most disgusting ribs I've ever tasted. To me, it's extremely hard to ruin ribs but this location figured it out. I was so disappointed. If the ribs were even average I wouldn't have written a review BUT these ribs were awful. read more

Went with wife last night, Veterans Day to thus Outback. Not only was our ribeye delicious as usual and staff extremely friendly and attentive but while many coffee shops, donut shops, restaurants give miniscule omens to our veterans, this place gave me and other vets a free beer, a bloomy and when leaving after paying our bill, a $10 gift card to use on our next trip. Thank you very much Dennis (owner) and your wonderful staff! read more

This has been our casual dining place when we want consistent food and consistent service. Unfortunately it has gone downhill. The meal quality isn't what it used to be. But the staff is incredibly undertrained and unprofessional. One staff member literally had his pants hanging below his butt....in front of our table. Allegedly that was a manager. I wish the service would get better. read more

If I owned a restaurant, Alex M. would be the manager. Best waiter I've ever seen. Steak and lobster tails were excellent, service was even better.. read more

Alex was our server. superb service. great guy. delightful go see alex. he served us for our Anniversary

Not bad for what it is. Used to be so much better 15-20 years ago. I used to love the ranch dressing but they completely changed it a few years ago and it sucks now. Still a decent meal though and will go back occasionally Three stars is an extremely accurate rating for this place read more

First time stopping at this Outback. Friendly greeting from the hostess, warm welcome from our waitress Madison. Lunch was served hot and exactly as we ordered it. read more

Outback Steakhouse - Steakhouses Near Me - Wayne, New Jersey

I Recently had a great experience during my last visit at this particular location. Shannon was my waitress, and was very attentive. The Service was amazing and it was nice seeing the manager Sandra check in on our visit to see how everything was going. 10/10 will be back! read more

So disappointed tonight with the lack of cleanliness. The floors throughout are slippery with seems to be grease. The entire place needs a good scrubbing. Floor around our table was filthy with dropped food and they proceeded to sit us there until we complained. We had to wait until that was cleaned up. Food : coconut shrimp was thrown on the plate very unappetizing. Salmon was okay the 10 oz salmon was no bigger than my 7oz. Dinner plates were small. Food cramp on plate. Despite this thank goodness the server was attentive. This restaurant needs to literally clean and scrub the whole place. Will not be returning, can't even imagine what the kitchen looked like. read more

This place used to be full of energy and good workers..I went here to get out the house and go to a nice place my kids and I would enjoy. The girl that seats you complains to her co workers because customers ask for a certain section to sit at. The girl who attended us looked hungover or just bored with life, seemed like she was irritated with ppl being there. Her uniform with filthy and when the manager passed by me I noticed his uniform was dirtier than her was. The other waiter who brings out my drinks has the filth under his fingers nails, he also looks like he hates his job. Than they bring my son the soggiest Cesar salad ever, the croutons were like eating wet slice bread. I forgot to mention that they also brought me a luke warm beer. To top everything off I just said, when they bring our food out, as the waiter is passing the food to my daughter I notice a giant hair sticking out her mushrooms as if it were meant to be there. I let the waiter know like nothing she just takes away the mushrooms like that fucking normal. All this was happening while the manger sat at the table across from me. This place is a fucking joke and disgusting, I will make sure to spread the word on how horrible dirty and extremely poor ran this place is. O and also I reported them to the health department to have this place checked out. Someone is bound to get sick eating at this place. read more

Stopped by for a quick dinner the other night. There is a large parking lot so finding a spot is easy. As soon as I walked in I was greeted by very friendly staff. I sat at the bar since I was alone and there's no wait there. I ordered the steak and lobster special. The steak was nice and juicy. Cooked perfectly per my order. The lobster tail was not over cooked and tasted great with the melted butter. Overall a great meal at a great price. The staff are very attentive and made sure everything was right. read more

Outback Steakhouse - Steak and lobster - Steakhouses Near Me - Wayne, New Jersey

Update of June 11, 2021. We gave it another try and what a mistake! After waiting for them to figure out where to seat us, we sat at the table for 15 minutes without anyone serving us. We watched as several waitresses walked by and said nothing. We got up and left and on the way out told them why we were leaving. They said nothing and didn't seem to care. No more chances. There are better restaurants in and around Wayne. read more

This site is the one of the original Outbacks in NJ, and as such you tend to get a better experience here than the other NJ Outbacks. The service is always top notch, and the rare mistake from the kitchen is always quickly remedied. read more

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We have been coming to this Outback for many years. We usually pick up, but we dined in last night. I just wanted to acknowledge our waiter Damien. He was so attentive. We never had to wait for a drink, bread, or anything. He just brought it out when he noticed we needed it. He made sure the table was cleared quickly when he saw we were finished. He was friendly and definitely went above and beyond his job to make sure we were satisfied. I appreciated his work ethic and wanted to write a nice review for him. We love the Outback and when you have a great waiter/waitress it makes it that much better! The food is always delicious and reasonably priced! Definitely recommend! read more

Made an account just to post this review. I placed an online order that included a Victoria's Filet Mignon. When it asked for how I would like it cooked, I selected "Well done. Hot brown center/no pink." Then, for extra precaution, since the person it was for had had E. Coli before, I put under special instructions, "extra well done - medical issue." And Outback must have seen these notes and threw them out because the steak we got was as pink as it gets. I don't know how much clearer I could have been. In what universe is this even close to well done? Luckily we cut it open ourselves before eating it. The absolute disregard for simply asking for a steak to be cooked properly is disgusting. read more

Outback Steakhouse - "well done. hot brown center/no pink" "extra well done - medical issue". Disgraceful. - Steakhouses Near Me - Wayne, New Jersey

Don't waste your time calling ahead for a reservation! Waited 40 minutes after we were told we were next only to be told we were next again! After 55 minutes we were finally seated after watching several parties get seated before us that came in after us... get you act together! Don't waste your time here! It took 3 hours to finally eat and get the check. There are plenty local restaurants with better food and better service. read more

I always order from outback Friday Nights my location normally is Ledgewood and that spot is on point, unfortunately this one in Wayne second time around I always try to give it more then one try and still dissatisfied I always ordered Alice spring chicken and there was no honey mustard and chicken was super dry and way to much season on it. My kids couldn't finish their meal due to much seasoning just a waste of money and food left to waste!! read more

Had one of the best servers ever while at Outback this past weekend! Crystal H. was kind, considerate and absolutely exceptional in every way. Even though it was busy, Crystal seriously went above and beyond and shared her recommendations and always had a smile on her face! Excellent food! Great server! read more

This is more an issue(I hope) with outback online ordering system then the restaurant. I ordered my food, was charged & it said my food will b to me in35-45min. 1hr15min later I called n was told it's on the way. Long story short my order somehow didn't go to the store. Manager Denise fixed it after a 15min convo trying 2c what went wrong. He tried to do right but being in restaurant industry he told me all the bullshit we r taught to diffuse guests which only made me more upset. He tried but changed story 3x at the wnd told me he's been w outback 21yrs(he delivered my food n couldn't b a day over 35) so I don't appreciate the bullshit, but another lesson learned! *food had so much pepper idk if it was out of spite or honest mistake... read more

Shannon gave us great service. She delivered our drinks quickly, recommended the blooming onion, and it was delicious! I will definitely be back and I will be requesting Shannon! read more

WoW take out experience was outstanding ! I got there in 20 min they brought my food out and I paid for it and took it home ate it with my fiancé! The ceaser salwad was very nice and the lamb was perfectly cooked !! screw goin to fancy joints pay less and eat here they do it better with perfection !! Amazing read more

The beer was good and cold, but that was the highlight of the meal. I had a ribeye, and it was the fattiest steak I've ever had. I got a baked potato and it wasn't thoroughly cooked. Never did get bread. The waitress was ok at best. read more

Your "certified trainer" by the name of Matt was our waiter this evening. Honestly, he was soooo AWESOME!! I have been to this Outback numerous times. However, he is the most memorable! Our experience was great because of him. He was attentive, patient, personable and funny. If we come back - we definitely want to work with him AGAIN!! Matt - you rock!! Thank you read more

I will never be back to any Outback after the food I was served tonight. We ordered the blooming onion for an appetizer, when we got it we realized it was half-naked, half uncooked and had uncooked flour still on it. We tried to salvage any parts that looked half decent. For my entrée I had the chicken tenders, because I figured you can't mess those up right? Wrong. I was astonished when I went to grab my first tender. It was a mushy greasy mess. When I tell you I have never in my life touched such soggy greasy chicken tenders, I mean it. I previously asked for honey mustard to dip, but no need for any more moisture, the grease was enough. The waitress brought it out and wow, I mean wow, the "honey mustard" tasted like nothing. It looked like lemon curd.. Since I wasn't going to eat that awful chicken, I figured I'd fill up on mashed potatoes. No, because it seemed as if they purchased the plates with the potato's already attached. It was so congealed that it was just chunking all up. Almost like a TV dinner or what I imagine prison food being like. I do have to say, the potato soup was good and I have no complaints about that. Also the only reason they are getting 2 stars instead of 1 is because of the waitress, sydney was an amazing waitress and was beyond helpful. The manager as well was very pleasant. Unfortunately the food is just horrid. read more

Outback Steakhouse - The "honey mustard" - Steakhouses Near Me - Wayne, New Jersey

Rude service. Bad food. The hostess at the front was particularly disgusting. I wouldn't sent my worst enemy to go here for dinner. I strongly urge everyone to avoid this establishment. read more

I bet they're hiring because they certainly don't seem to have enough people. We were told that there would be about a 20 minute wait. We waited twice that long to enter a dining room that was literally half empty. The wait at the table gave us time to look up at the dust in the picture frames. The young man at the front desk was pleasant but admittedly confused. Our salad appetizer came out with the dinner so we wound up getting it comped because we wanted to eat our meal while it was hot. The food was ok, quite seasoned. The waiter said that he would comp the salad but forgot to do so. We had to ask to have it removed from the bill. The drinks were more reasonable than other local places. They have a variety of mixed drinks for $7 each. It's been 20 years since I've been here and it's probably going to be at least that long until I come back. read more

our server Bettina was a excellent server to myself and my mom, she was extremely positive and professional ans couldn't have asksed for a better service :) read more

Came here tonight with my girlfriend and had one of the best most caring individuals we've had as our server- crystal. She's fantastic and absolutely one of the best we've had in all of our experiences at any restaurant we've been to. Ty and we wish you guys all the best moving forward through this unbelievable time! We had a very relaxing enjoyable experience! Gordon Mayer and Jennifer r read more

Great service and food! Our server Crystal H. Was very friendly and had great suggestions for drinks! 2 thumbs up!

The lobster and steak combo was delicious. We ordered the bloomin onion it was very salty and soggy. The volcano shrimp was ok nothing major it lacked sauce. The service was very good especially for a friday night. I will be back soon read more

Outback Steakhouse - Bloomin onion & volcano shrimp - Steakhouses Near Me - Wayne, New Jersey

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Bloomin onion...yummmmmmyyyy. Don't care how unhealthy it is. Baked Potato Soup, it was good. Next time I would ask that they hold the bacon on top. too much bacon for me. Garlic Mashed Potatoes - perfectooooooo.....love me some comfort food. Sirlon steak - mehhhhhhhh, kinda not so good. Ordered medium well, came out well, well done. Chewy and tasted what I would imagine leather to taste like. The waiter was friendly though and the complimentary bread was warm and fresh. This isn't a gourmet steakhouse so I can't even be mad that the steak was mediocre at best but it sure helped that my sides and appetizer were good. read more

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Shannon is such a great Server and amazing bartender she makes a great drink and Sandra also came by and visited the table and was so nice and brought us our second round of drinks. read more

Outback Steakhouse - A delicious ribeye, a filet and the new Bloomin Fried Chicken - Steakhouses Near Me - Wayne, New Jersey

Horrible! The food has gone downhill here, too many noticable short cuts! Their potato soup used to be to die for, NOPE its a watered down gross soup! Their blue cheese dressing used to have huge chunks of blue cheese, NOPE not even a curd! The only thing that gets greater here is your bill and your stomach full of gas because of all the butter and oils they use to cover up their horrible food! read more

Outback Steakhouse - Steakhouses Near Me - Wayne, New Jersey