Great experience! Dr. burgess & staff were super welcoming and informative. Went in for a consultation and Dr. burgess answered all of my questions and was very knowledgeable!! I left feeling super confident and excited about getting my braces at ortho 360! If you are looking for orthodontic treatment, check out ortho 360!! You won't be disappointed!!! read more

After moving to back to Texas after being stationed in Arizona for several years I contacted Ortho360 to schedule an appointment to have my retainers replaced after they had broken They scheduled me for a scan and were considerate to send me a text confirmation for my appointment, but unfortunately due to coming down with Covid and a work conflict I needed to reschedule several times and did so in response to their confirmation text messages. I was refused an reschedule appointment today because they claimed I rescheduled my appointments via response to their text appointment reminder/confirmation My daughter has received treatment for her braces using my insurance for over a year with no issue, but I am honestly perplexed how they will take my insurance and co-pays from me in the case of my daughters treatments and refuse me. I have never in my life be refused service. Shame on you Ortho360. read more

Incredible office, amazing team and free consult included with a full treatment plan, scan, photos and x-rays- which normally cost $200+ at a general dentist. I can't imagine a better team after the consult I've had. I will be starting treatment! read more

My 13 year old had her braces tightened and brackets added to her bottom front teeth. Something fell off and she was in pain. The good folks at Ortho 360 got us in right away. The fix was included. We waited 0 minutes and the whole appointment took less than 10 minutes. They gave us extra wax and sent us on our way. It was easy peasy lemon squeezy! I'm grateful that they are so kind and that they keep a bright clean space. read more

Everyone was so well mannered and polite and welcoming. I decided to get my braces here and everyone was up to par with documentation so it hardly took anytime to be seen. All the women were beautiful and kind inside and out and dressed very cute in scrubs . Veronica was so sweet and patient with putting on my braces and funny . Patsy was very detailed and knowledgeable. Dr. B was quick and precise on placement of brackets . Can't wait to smile again with out the braces yet grateful I got them . Front desk lady was so kind and sweet it felt warming like being at home . read more

My son got his braces on here and we had a wonderful experience. The staff is always friendly and professional. He just got them off and the experience as a whole was great. I will be returning once my daughter is ready for her turn in braces as well. read more

A couple of months later, I've finally decided to move forward with jaw surgery. For me, that meant to be on braces for sometime and I'm so happy that I went with Ortho 360! Veronica assisted me today in the installment of my braces and overall it was a smooth, pain free, safe process. I'm 28 years old and have never had braces before -- I was a bit nervous! She was very transparent on what I were expect, and shared with me a link with a lot of information on how to have good oral hygiene. When I arrived, the front team were ready for me and took care of me right away. I appreciated that they took my temperature and that all of the staff members were wearing masks. I highly recommend heading over to Ortho 360! read more

What a great team! The staff is amazing, the facility is elegant and shows the pride they have in the practice and Dr. Cora-Burgess is the best at what she does. My wife was a patient and we were so happy that we brought our daughter to be treated. We are very careful when comes to making these types of commitments but this team made it easy to trust them. read more

Thanks Ortho 360 for making my niece Lexi's experience pleasant and painless. Brook has been amazing and answered several questions that we had, along with Ebony who greets you with such great energy and just overall sunshine. read more

I seriously love this place...I had invisaligns a year and a half ago through Ortho 360.... fantastic experience from beginning to end. Fast forward to last week...I had lost my special night guard they had made for me. I went by the Avery Ranch location to check on having another made. Liz was so kind and promised to get back with me regarding what they could do to help me... she went above and beyond. I'm so glad when you find a business that truly cares for their patients... even former ones... thank you! I definitely recommend this business. read more

I very much appreciate how my concern have since been addressed. While I have another several months still remaining in my treatment plan I am satisfied with the new progress and movement I am seeing with my teeth. read more

In my 20's I found myself able to afford to finally get braces! Walking into an orthodontist as an adult patient makes you feel old quick with a number of children and pre-teens you see haha. The staff at Orthro 360 does a wonderful job at making you feel welcome and normal for getting braces at any age! After getting my braces off they even gave me a small bottle of champagne! The great thing about Orthro 360 is you pay for everything - versus each little visit. Which made when I felt like a tooth wasn't quite shifting enough, I was able to just call and they'd fit me in. Versus normally I would hesitate and think do I really want to pay $XXX amount for something that may not be a problem when I'm seeing then again in 3 weeks? I really liked the fact that they were easily accessible and willing to help and fit you in outside of your scheduled appointments. My dentist referred me to Dr. Burgess for braces - she was very nice and welcoming! Dr. Burgess and Dr. Henry partner at the Avery Ranch location so I also got to work with Dr. Henry. He too was also very nice and welcome - and I'll add funny! The orthodontist assistants were also all very nice! The offices were always clean and staff very friendly. I would definitely recommend using Orthro 360 and have to family and friend for orthodontist needs! read more

Fast appointment, and almost no waiting time which is a plus. My Invisilign came in just a week after my first appointment, and they made to meet me the next day. Very efficient team and I am very satisfied. read more

I gave Ortho 360 a brief shout out in my review of Dr. Quaroni (orthognathic oral surgeon extraordinaire) but this practice really deserves a review all their own, as they are the other half involved in the complicated equation of fixing my teeth. So yeah, I'm an adult with braces and this is not my first trip to the orthodontic rodeo. I was so bad during the adolescent/pre-teen era of orthodontia (did NOT wear the headgear/elastics or follow through on anything that caused mild discomfort because I was 13 and obnoxious, like most 13 year olds) that my open bite was never really fixed. To be honest, back then I never really thought I had a problem that needed fixing but my changed perspective, along with actually paying for the orthodontics myself, has helped make all the difference. It also helps that Ortho 360 is completely ahead of the technological curve when it comes to orthodontics in 2012-13, versus my experiences from 1990-93. Putting the braces on was super quick. They literally apply the glue and stick them all on at once. The bond the cement on the back bands with UV light. Science! So much has changed in 20 years, it makes me feel old. Upon my first consultation, I learned I was more of a complicated case that I first assumed. I rather simplistically assumed my problems could be fixed with Invisalign. Ha! No. There are three doctors in this practice and they all met to review my case and come to a consensus on treatment plans, of which three options were presented back to me. Only the surgical option would really fix the issues (open bite, recessed lower jaw, bite out of alignment), so that's what I went with and I have no regrets, despite the increased discomfort involved for a few weeks in March. I tend to get Dr. Dustin the most when I have my appointments at the Avery Ranch location, so he has easily become my favorite because he is so goddamned nice and has a sense of humor. I've seen the other two doctors less frequently but they are also great. Dr. Burgess is like this brilliant little pixie doctor, who hums along with the radio, while pulling apart and twisting everything back together againa. You really can't go wrong with any of them. All the assistants and techs working there seem happy and respected/appreciated by the doctors and are well versed in your treatment plan, even when its the first time you encounter them. Overall, a top notch practice. read more

I'm wrapping up two years of treatment (braces) at Ortho 360 (Avery Ranch location). I saw each of the doctors over that period of time, and they were all great. Dr. Burgess even helped me avoid an unnecessary root canal that my general dentist was recommending. Dr. Henry is really good about explaining your course of treatment as it progresses. Everyone on their staff that I worked with was professional and personable, especially Ashley. I really liked the details, like text reminders. Their customer service was great. I'd definitely take my child there, if she need orthodontic care. read more

So far so good! I wanted to wait to rate them. We started treatment for my young daughter about 9 months ago. I'm so glad we did! The orthodontist here (we see Dr. Burgess) is very good, she's excellent with kids and most importantly we have noticed vast improvements to my daughter's smile. Orthodontics have given her more confidence. I was worried we couldn't afford it because apparently my dental insurance doesn't cover anything, but we are able to make interest free monthly payments. We are happy and I highly recommend them. read more

I highly recommend the entire team at Ortho 360. I saw Dr. Dustin for a separate issue a while back & told him I'd been having issues with my jaw for some time. I can honestly say he is the reason I'm finally on the road to having full, almost pain free mobility in my jaw. He cared enough to help me find an answer, which no other dentist or orthodontist had done for me in the past. After trying mouth guards & physical therapy on his recommendation to try and fix the problem naturally, an MRI told us surgery on my jaw was the only option. He pointed me in the direction of Dr. Steven Widner for surgery. I could not have been in better hands between the two offices. Through getting braces & having surgery, I've enjoyed every visit to Ortho 360 & could not give them a better recommendation. Each Dr. in the office is extremely knowledgable. I trust them fully & each person on their team makes me feel like family when I'm there. From setting an appointment to having braces tightened, the care they take with their patients is wonderful. read more

Had planned to visit a few different offices for quotes on braces, but after visiting Ortho 360 on my first stop I did not need to look any further. Everyone from the receptionist to the doctors are amazing! And I was even lucky enough to capitalize on an end of year special promotion helping make the braces even more affordable. I could not be happier with Ortho 360. A special thanks to Patsy, Veronica, and Ebony (though really everyone is great)! read more

Love the office, amazing team of highly skilled people who love what they do. Dental assistant Megan is always really awesome, love Dr. Burgess! Started Invisalign today! read more

Our experience with the Avery Ranch location has been wonderful. My daughter has seen Dr. Burgess for both of her phases of treatment and we've been pleased both times. Her teeth look great r read more

My son needed to start his phase 2 ortho treatment and being in a new city, we reached out to friends and neighbors for recommendations. I visited three in North Austin/Cedar Park areas before deciding on Ortho 360 and have not regretted that decision. The staff are friendly and accommodating with our last minute schedule changes and Dr. Amber proposed a treatment plan that we felt is best for our son. The office is always clean, inviting and wait time is minimal. My little one will likely need braces too and we are looking forward to being repeat customers. read more

I called last week to make a new patient appointment. I have permanent retainers on both my upper and lower teeth, but the upper retainer came completely detached. I called Ortho360 to see if they could reattach it. I was assured that they could. I asked for pricing information, and they said they couldn't even give me a ballpark quote over the phone, but that they would tell me once I got there. They took my insurance information, promising to verify benefits. I went in for my appointment today, and I was called back without ever being given any sort of price quote. Once I got to the chair and the very nice hygienist took a look, I asked for the price. She went to the front desk to check and came back with a quote of $650! To simply reglue my retainer. I brought in the old one. Literally, all they had to do was reattach it. I asked if they had verified my insurance benefits, and she said they don't think my insurance would cover it. She explained that I'd have to pay upfront and then file to get reimbursed by my insurance. No way is it possible that reattaching a permanent retainer should cost $650! I paid $300 to have the upper and lowers, fitted, molded and attached. Total! I left the appointment, and while sitting in their parking lot, I found 3 orthodontists in the area willing to reattach my retainer (and even create a new one if needed) for prices ranging from $150-$300. It's absolutely insane to me that they couldn't tell me over the phone the price estimate, but the hygienist asked the front desk (not the orthodontist) for the price. Not only was this a waste of time, but I had to hire a babysitter for my daughter so I could come to the appointment. I ended up losing money and didn't even get my retainer reattached. Very disappointing. The only reason I didn't give them 1 star is that the hygienist was very nice! read more

Our family loves Ortho360! My husband and 2 children are patients with Dr Burgess, and I couldn't recommend her highly enough. The office runs efficiently and on time. Appointments are quick, but not rushed. I appreciate the knowledgeable and professional front desk staff, which is lacking in so many offices these days. The assistants are all highly skilled and do an amazing job every time we are in. Dr Burgess herself has a kind, gentle approach which makes her awesome with kids. Recommended without hesitation! read more

I love the team at Ortho 360. They were very sweet, professional, and they set my daughter up with the best treatment. We went to a couple orthodontist and were very pleased and comfortable with the partnership we have with Ortho 360. Definitely recommend them! read more

I've been to a lot of dentists but Ortho 360 really stood out to me. They're so clear on your entire procedure and make you feel comfortable the entire way. There were no hidden costs. Liv has been one of the kindest people and has helped me more than I know. She's one of the main reasons I decided to stay and not transfer out. Thanks for everything!! read more

Love the convenience of Ortho 360. The visits are always so quick and the staff and doctors are very professional and caring! My kid loves the reward program and entering in the drawings for prizes. read more

After visiting our local dentist, it was very apparent that my little girl needed braces badly. We went to a few other orthodontist, but the moment we went into Ortho 360 we knew we found the right one...fast forward 6 months and our first phase is done. We'll be waiting on the second phase until all her adult teeth come in. Thank you to the Ortho360 team. read more

I cannot recommend Ortho360 enough. Dr. Burgess and Dr. Henry are not only great orthodontists, but they are really cool people. Kids/teens also think they are cool (which helps a lot at our house - our son even wants to be an orthodontist after his experience at Ortho360). All four of us (mom, dad, and two boys) have all had orthodontic work at Ortho360 and every one of us was really happy with our experience. Every person there from the moment you walk in the door is smiling and kind and incredibly helpful. The office functions really well and we have never had an issue. We are also very happy with the outcomes. You can't go wrong with Ortho360 (and we have been to orthodontists), and I feel confident you will love Dr. Burgess and Dr. Henry. I greatly appreciate all they have done for our family and our smiles. read more

This place is AWESOME! Everyone there is nice and professional. It was raining, and they met me at the car with an umbrella! I'm so happy to see a business that knows how to treat a customer! Well done! I HIGHLY recommend this place! read more

I personally love how all the doctors share all treatments for patients. I don't have to wait or schedule around the staffs vacations in order to accomodate mine. Everyone has been professional and eager to hold my hand through the entire process. I never had questions that weren't already answered, their willingness to over educate and take time for every patient puzzles me that they still manage to run on time during the day. I definately recommend this office for anyone who is looking for a practice that takes the time for the patient. read more

My son has been a patient of Ortho 360 for over 1 1/2. His teeth had a huge gap and we were quoted thousands at other places but Ortho 360 worked with us and we got a great price! We make monthly payments that work with our budget. My son's teeth look amazing and they will be off in a month! I the staff at Ortho 360 has been amazing and we are grateful to them for fixing our sons teeth! read more

I would like to say how great the treatment was that my daughter received from the Dr.'s at Ortho 360. I felt that the appointments were always met on time, she was always treated with respect and encouraged to participate in her treatment. Never did the Dr.s talk over or around her. Which leads me to the next reason why I would recommend Ortho 360-the Dr.'s here truly care about the patient. We have been to several orthodontists- this is actually my 5th set of braces I have had to deal with as a parent. We went into this treatment for this particular child being told by different offices that it would be a long drawn out process with oral surgery involved. When we came to Ortho 360 to get their "plan" it was a totally different outlook. Ortho 360's plan included no surgery, the time frame was the same and the cost was comparable. We went with Ortho 360 and could not be happier. It is a great office with awesome Dr.s read more

I absolutely love this place! My son has been going to the office in Bastrop for about a yr now and his teeth have already made a dramatic change. Every time we go into this office the ladies are very friendly they're always asking about our weekend. They ask my son how school is going. They are very very professional and caring! I would recommend them to anyone looking for great care. I'm so glad that I decided to work with them versus any other business. read more

My daughter has recently completed her treatment at the Ortho 360 office at the Avery Ranch location. We live nearby, in West Round Rock. We started this process a few years ago when her teeth were literally layered. I used to joke that she was a shark because she had some teeth completely in front of others. They started with an expander, and then she went into braces. However, being the super mom that I am, I of course checked other orthodontists first. I don't think I can name names, but I'll just say that I went to one very close to Round Rock High, who recommended the same treatment, but was going to cost $2000 more, and we went to one behind Round Rock Hospital who had the same price as Ortho 360 but recommended that we would need to pull teeth and had a very cold, impersonal atmosphere. We went with Ortho 360 because it seemed to be the most economical as well as the most friendly. Now that we have completed the entire process, I cannot imagine having better results. I really wish I could attach a picture here to show off my daughter's new movie-star smile! They had estimated 18 months to 2 years of braces, and she was only in braces for 19 months. Throughout that time we had seen each of the Doctors at one time or another, and they are all just wonderful. They are young and cool and friendly to the kids. My daughter is super shy, but they won her over, and even she was comfortable going to her appointments. As a parent, that alone is priceless. If you're reading reviews because you're not sure who to go with, either take my word for it, since I've done the footwork, or at least shop around yourself. You'll be amazed at the differences and I think you'll find Ortho 360 is the best option too. Once you're there, I promise you'll be happy you went with them. Great price, Great service, and REALLY Great Results!! read more

We love the staff and service at the Avery Ranch location. Scheduling is easy, appointments are always timely, and I feel like the staff sincerely listens to my concerns regarding my daughter's teeth. read more

Love this office! Everyone is very professional and does a great job of explaining treatment options and the overall process. They are family friendly, offer flexible hours and will do their best to accommodate schedules and multiple children. Dr. Burgess came highly recommended from someone in the dental field and we couldn't be happier with our experience! read more

The front desk staff and assistants are very friendly and at first glance seem helpful; however, don't dig deep or inquire about options. If you are interested in questioning billing, insurance, or procedures this office doesn't like that. If you are a sign here, pay this, person and don't ask many questions - you'll be fine. read more

I would like to just scream from the mountain top....I just got my braces off and my teeth look AMAZING! I am so glad I decided to use ortho360. I had my braces on for 13months and not once did I have a problem. They listened to all of my concerns and excucuted my expectation on what I wanted my teeth to look like. I didn't realize how insecure I was about my teeth until I had my braces removed. Now I can NOT stop smiling! I've never smiled so much in my life...thanks to ortho360 for bringing back my confidence.I HIGHLY recommended Orth360. They are incredibly awesome!Thank you to the Staff at Ortho360! read more

Ortho 360 has worked with us over the last couple of years and have done an excellent job. Aside from the excellent orthodontic work the office is run very efficiently and we get in and out very quickly. It's one of the nicest medical related appointments I have experienced. read more

Dr. Burgess is the absolute best!! Not just in her ability to create perfect smiles, but to connect with her patients. The entire team is great and so knowledgeable, and everyone I know that has gone to the office has been so pleased with the whole experience and their ortho results as well! The office is super comfortable. I can always grab a cup of coffee while I wait (which is never very long, the office is super efficient) and my daughter LOVES the photo booth where she can take silly pictures of herself and text them directly to my phone! I'd give 10 stars if I could read more