Dr. Ryan is efficient with great outcomes while still being friendly. Office staff is friendly and…read moreruns on time. Office communicates well and is flexible with scheduling.

Simple the best! Thanks for your caring, professional…read moredelivery of quality orthodontics! Thank you, Dr. Gottlieb (retired dentist)

I am over 70 years old and wanted to do something about my crooked teeth. But, I kept thinking,…read moremaybe I'm too old to have a nice smile. My wonderful general dentist, Dr. Shipra Gupta at Lakeline Family Dental suggested I have a consultation with Dr. Akash Pandya, (Doc Ak) at SmileOn. The first visit was very comprehensive and various treatment options and payment plans were presented. I was grateful that my dental insurance would cover most of the cost. I decided to get the clear Angel aligners. I was awed and a bit overwhelmed by the equipment in the office and the ability to take a few pictures and have aligners made for the year. The front office staff, the patient care coordinator, and the certified dental assistants are GREAT. You can have the best dental work but, staff makes the difference. Always encouraging and happy. And, every staff member has beautiful teeth. That, to me, was a good sign. -- Doc Ak and staff try to make the orthodontist visits a little fun by having monthly contests, raffles, and quizzes. While these activities are probably geared more toward younger patients, I must admit, I did participate in some of them. Prizes are awarded to the monthly winners and are announced in the informative monthly newsletter. Most of the activity with the aligners took place at home. I would take weekly pictures of the aligners in and out of my mouth using the Grin app and then progress to the next aligner after SmileOn review. I didn't think I would get through a years' worth of weekly aligner changes but, here I am, almost at the end of my treatment. Next step - whitening. I AM SO GLAD I MADE THE DECISION TO HAVE MY TEETH STRAIGTENED. I can't imagine a better orthodontist or practice than SmileOn. You deserve a terrific smile.

We had the worst experience here. We were 14 minutes late to an hour and a half appointment I had…read morepaid almost $6000 for so the office manager decided to yell and cause a scene in front of the staff and other patients instead of working something out with us. She was extremely loud and would not let me speak. It was shockingly inappropriate. I finally had to ask one of the other women at the desk to please just give me a refund. I asked if there was anyone else I could speak with but she whispered "that's the manager". I feel so sorry she has to put up with such an awful woman every day. I am just floored they treat customers so poorly. As we left, the manager yelled "can't wait to see your review!" So wildly rude and nasty

I promised myself I would write this review before the end of the year, so here it is!…read more I had a very poor, but formative, experience at Avery Orthodontics. My case was transferred in 2022, but I wanted to complete treatment with another orthodontist and take a mental break before writing this. 1. The sales/mock-up presentation that led me to sign the contract was very different from the treatment that was actually carried out (see photos). I noticed this immediately in the "final" mockup and brought it up. 2. I was told not to worry - that the mock-up "wouldn't look like that in real life." Over time, however, I began to see that it was certainly trending in that direction. And that's all fine. The issue is that it took an excessive amount of effort to get Dr. Barnett to truly listen to and engage with my feedback. At times, I felt dismissed or made to feel unreasonable for raising concerns about my own teeth. I eventually had to learn orthodontic terminology to clearly communicate what I was seeing, and at some point he finally started taking me seriously. Only after a very long, emotionally taxing process and multiple course corrections did things begin to improve. During treatment, I experienced a chipped tooth, went into braces, and incurred significant travel costs flying back to Austin after relocating to Los Angeles. My projected treatment time was 8 months; it ultimately took two-ish years under Dr. Barnett. Toward the end, I decided to transfer my case to another orthodontist. I was happier with the overall direction, communication, and results. The treatment I received at the new orthodontist made the difference in potential care very clear. That said, there was lasting damage. My front teeth now have enamel wear that did not exist prior to treatment, and I recently required a root canal on one of my front teeth under endodontic care (due to orthodontic stress, not hygiene issues). My teeth and enamel were healthy before this process began. This experience was genuinely traumatic, though it also taught me important lessons about self-advocacy as a person and as a patient. Patients often expect doctors to be technical experts but also communicative and attentive. IMPORTANT- The care team and staff were excellent - kind, organized, and professional. They consistently treated me like a human being and were the reason I stayed as long as I did. I see that Dr. Barnett has many positive reviews, and I don't doubt that many patients have had good experiences - especially children whose primary goal is bite correction. However, if you are an adult patient with aesthetic concerns, I would personally recommend an orthodontist who explicitly integrates aesthetic concerns into treatment planning and communication. I will edit later with photos.

I have never left a review before, but I feel compelled to share my experience…read more I would like to begin with the positives. The assistants in the office are very kind, welcoming, and eager to help. They listened carefully to my concerns and even remembered my name after just one visit. Their professionalism and kindness did not go unnoticed. Unfortunately, my experience with Dr. Barnett was the complete opposite. I initially went in for a removable bottom retainer after my permanent one (which I had for over 25 years) fell off. The assistant created a removable retainer using a scanner, but it never fit properly. I had to return at least three times for adjustments. Each time it was modified, but it continued to fit incorrectly. The retainer was cutting my tongue and the inside of my cheeks and, even more concerning, it began causing my front teeth to shift apart -- creating a gap that I have never had before in my life. On my third visit, Dr. Barnett stated that he did not want me to pay for something that did not work and said he would offer Invisalign instead, comped due to the failed retainer. I made it very clear multiple times that I did not want to pay for another retainer since I had already paid for the first one. He assured me I would not be charged. His assistant was present during this conversation, and when I asked her to confirm what I heard, she stated that she understood the same -- that I would not be charged for Invisalign because the original retainer had failed. At my next appointment, Dr. Barnett attempted to modify the retainer again, further cutting and shaving it down to the point that it had completely lost its integrity. When I calmly mentioned our previous conversation about not being charged for Invisalign, he became visibly upset, stood up, and walked out of the room without saying a word. When he returned, I asked him why he seemed upset. He responded that "everyone expects to get this free." I apologized and assured him I was not trying to offend him -- I was simply referencing what he had previously told me. I chose not to involve his assistant in that moment because I did not want to put her in an uncomfortable position. I left that appointment feeling extremely uncomfortable and never returned. I ultimately had to seek care from another orthodontist and spend $1,000 to correct the gap that developed after wearing the retainer made in his office. Additionally, despite seeing me multiple times, Dr. Barnett never remembered my name and often addressed me incorrectly. While that alone is minor, combined with the overall experience, it reflected a lack of attentiveness and professionalism. Based on my experience, I cannot recommend this orthodontist due to concerns regarding communication, professionalism, and integrity.

I had an excellent experience with Dr. Seth Briggs and his entire staff. I decided to treat myself…read more(and listen to the advice of my dentist) and get braces as an older adult. I went for traditional braces instead of invisilign as I wanted it done. No backing out. In for a penny - in for a pound. With my crowded teeth it took a full two years but it was totally worth it. My smile is awesome. I wish I had done it 30 years ago! Dr. Briggs is very attentive and every staff member I worked with was welcoming and professional. He obviously hires great people. I'm sure they are great with kids as well and in a few years I'll likely be bringing one if mine in for their own braces. Highly recommend them. Worth every penny.

I came in for what I thought was hip pain. Dr. Goldberg was friendly, had a sense of humor and took…read morexrays to see what is causing me pain. Turns out it's my spine and referred me to a specialist who can treat me. If I ever need an ortho again, I'll be back!

The BEST!!! All the way around. Great doctors and staff. Nothing but positive experiences here and…read morea smile that gets more beautiful with each visit!

TLDR: This man CARES and is extremely good at his job…read more I actually did not have my braces done by him. I had a permanent retainer that had popped on one side and my previous orthodontist had retired. I went to my main dentist who had reglued, charged me $200 to only have it pop off again 2 days later. I heard good things about him so I called for an appointment. He actually stayed late to see me that same day (due to my work hours) of his own accord, completely removed and reglued the retainer. He was personable, easy to talk to, extremely friendly and made sure everything was perfect before sending me on my way. All this work and he did not charge me a nickel. I met this man only once and he has my complete trust as a patient. And this is coming from a girl that has anxiety about dentists.

We love Austin Family Orthodontics! We go to the Leander…read morelocation and the waiting room itself is so much fun for everyone. My son plays the old school arcade game while my daughter is in her appointment. Everyone there is so nice! My daughter is in year 2 of her 3 year treatment plan, and they created a payment plan that aligned with her treatment plan. They have exceeded my expectations by far, and my son is next!

Austin family orthodontics are awesome Dr Peter's is wonderful and the staff is very welcoming and…read morealways do their best to accommodate they have three different locations to go between so it's helpful to have choices.

I'm super unhappy with Wired Orthodontics for a couple of reasons…read more 1) They encouraged me to do my Invisalign treatment through an app. I did, and I hate it. My husband is a dentist and he helps me do the scans, and it is an app run by AI, no personal messages, no one actually checks with you. I'm halfway through my treatment and the Invisalign has rubbed off some bonding I had on my teeth. I started treatment in July of 2023 and have not had a call from a real person since. 2) The way they bill. I paid in full for my treatment in July, then when I got laid off at the end of October the app company Smile Doctors is hounding me for money. My insurance told me they had been billing monthly instead of submitting a claim for the full amount I paid in July. My dentist husband told me this is because they are a chain and don't know if the provider will be there long, so that's how they try to ensure possible different providers get paid (which is why he will never work for a chain). So, now that I've lost my job suddenly I owe money for something I paid in full for? I'm working with my insurance to have them submit the claim correctly because they agree I should not be responsible. I would never go to a dentist chain and I've learned the hard way that I should have done my due diligence in this case as well. Please find a private orthodontist business for your treatment. These chains are less than the best, and I believe we all deserve the best treatment possible.

Cassie was amazing! she was very friendly and helpful! Definitely knew exactly how to help!read more

A review of a dentist office?!! Who even does that?..... a person who has had the unfortunate…read moreexperience of lots of dental work, that's who! This place is AMAZING!! Honest, professional and caring. The staff is top notch, not sure how you even build a team of this caliber. So, if you need dental work from cleanings to implants this is the spot. They even honored my request for a gold crown and I love how it looks. Highly recommend Crystal Lake Dental!! Bravo team keep up the good work!!

I called the office asking if they offer Vivera retainers, they said yes. I paid for Vivera…read moreretainers but I was given another brand. I asked them to order the Vivera brand instead and they said ok. More than a month later, I called asking for an update. I didn't hear back from them so I stopped by the office in person. They claimed they left me a voicemail. They said they are not able to order this brand.

Dr. Asrar and her team, are amazing. My mother and my sister received orthodontic care and they are…read morevery satisfied by her work and dedication. My sister had her smile corrected just in time for her sweet 15. She loved being Dr. Asrar's patient. My mother had a very complicated case that she was rejected several times because of the difficulty. On the contrary Dr. Asrar, was willing to take on the challenge and help my mother achieve her smile!

I absolutely LOVE Big Smile! Seriously, I can't say enough good things about the office, the staff,…read moreand the treatment. My son has been in dire need of braces for a few years. We moved here from PA, and back there no one wanted to give him the time of day until he lost each of his baby teeth (he still has one left, and we've been here for 8 months now!). After I took my children for their first dental appt here, our dentist was shocked that no one had been willing to treat my son up to this point. So my son was referred to Big Smile. The dentist told me that Dr. Asrar was one of the best orthodontists around, and we had an appointment with her within days. He was scheduled to start with his treatment just a couple of days after that, with a very budget friendly payment plan. On our first visit, one of the first things I noticed was that all of the staff was so friendly. When my son had his braces put on, Dr. Asrar and her assistant were quick and efficient, and he felt (and still feels) completely comfortable with them. Really, all of the staff are just absolutely incredible. We're about 3 months in, and the progress he's made in that short amount of time is just outstanding. I couldn't be happier honestly. I have already and will continue to highly recommend Dr. Asrar and her wonderful team to everyone! (He'd probably not talk to me for a while if he knew I shared this, but for reference, this is the progress my son has made in just 2.5 months since meeting Dr. Asrar. I just wanted to share this in case anyone has any doubts! )

Seriously, life can not be lived with out Pam in it!…read more Let's rewind shall we ... My twins (13yrs old) where given a referral here from their dentist. Appointment was made, and attended to. The girls where taken very good care of, they felt comfortable and not scared one bit. We sat down, went over the costs, expectations of time, ect. They had their top braces placed on same day! Bottom braces where placed on a few weeks later. They have experienced minimal pain and are not even the slightest embarrassed with having braces on their teeth. They actually show them off. One is sporting a beautiful light blue color that makes her teeth look extra white and the other is sporting silver! They are so excited to watch their teeth straighten. During that same visit, I was talking to Pam about my recent experience with Invisalign and how disappointed I was with the shifting of my own teeth. Told her my horror story of moving out of state where my treatment took place and how I had to fly back twice for appointments because they refused to give me a referral to an ortho here in Texas. At my last visit with Anaheim Hills Orthodontics, (where they stated the previous flown in visit that this last visit was the last visit) they then also refused to ship me my retainers stating that I needed to be there, again another flight in. How many of y'all can afford $500 round trip tickets every few weeks? So I personally just said fine, I can't keep flying back here and dropped all contact with them. Pam let me know that they actually have a 5 year warranty to them and could be transferred and redone. After thought, I decided to go ahead and get them redone. Everything from Invisalign was transferred over smoothly, it was my "other" orthodontist that has been the nightmare of an issue. Basically I just found out I paid over $9k for a $5600 plan and my teeth are still jacked up. During my visit for the new treatment with Freedom, I can tell you they have TOP of the line high tech equipment. Ever had a mold taken in your mouth? Remember the goo and disgusting taste? Nope not here, they use a wand with a scanner on that scans your teeth and places it on a screen to perfection it's really awesome to watch! The Dr gave me expectations of time and how he plans my teeth to turn out. He is kind, informative and pretty funny too! I know that my daughters and I are within phenomenal hands and that we all will be taken care of to the fullest degree. You will feel comfortable. You will feel valued. More importantly you will not be robbed and you will walk out in the end with all your expectations met! I am so thankful for Freedom Orthodontics!!

Is anyone else dealing with this business shutting down in the middle of treatment? They're…read moretransferring records without my permission and are pre paid for treatment plans not completed.