I came in for what I thought was hip pain. Dr. Goldberg was friendly, had a sense of humor and took xrays to see what is causing me pain. Turns out it's my spine and referred me to a specialist who can treat me. If I ever need an ortho again, I'll be back! read more

I am an oral surgeon and have had the opportunity to work with countless dentists and dental specialists over the past 20+ years. I can't say enough good things about Dr. Seth Briggs and his staff at Austin Orthodontics. Honestly, it was a bit by chance that my daughter's orthodontic care was transferred to Dr. Briggs when we moved from out of state a few years ago, but he managed and completed her care with great results. He has since treated my son with expansion as we continue to monitor his development, and we believe in Dr. Briggs so much that even my wife is in treatment to address issues from previous orthodontic care. Aside from the confidence that I have in Dr. Brigg's professional skills and acumen, his chair side manner, personality and demeanor make it clear that he really cares. One of the highest compliments is when colleagues entrust you with their care and that of their family. So, if it is any indication just how well thought of Dr. Briggs is as an orthodontist and a person, I know of several other dental professionals that put their families' orthodontic care in the hands of Dr. Briggs and his fantastic staff. read more

We had an excellent experience. The office is very clean and they use modern technology to make the process efficient. The provider was thorough in his explanation of treatment and had videos to help understand the process. The coordinator was also thorough and was all done paperless and made it easy to access documents for a parent. We did not start treatment due to pricing as it is on the higher end for our budget. I can personally speak to this since I'm in the dental field, but given the office, the provider, staff, and treatment plan the cost is priced well and in my opinion worth it. read more

I finished my Invisalign treatment with Austin Orthodontics and overall my experience was great and I'm happy with my Invisalign results. I came in for a minor treatment to get my teeth aligned straighter after some movement after having braces as a teenager. Prior to coming here, I did research around with other offices but ended up going here due to the affordability, they were in network with my insurance and the good reviews with Dr. Briggs. With Invisalign I didn't needed to come in often and I only saw Dr. Briggs 2-3 times out of the whole treatment, but everyone else on the team that I saw were nice and knowledgeable. Shoutout to Samantha R. for taking good care of me throughout the experience and patiently answering all my questions and concerns. She is very thorough and careful in putting on and taking off the brackets. Overall, great care and I would recommend others to come here for a consult too. Centrally located in Austin, the only downside is they close pretty early during the week. read more

I had an excellent experience with Dr. Seth Briggs and his entire staff. I decided to treat myself (and listen to the advice of my dentist) and get braces as an older adult. I went for traditional braces instead of invisilign as I wanted it done. No backing out. In for a penny - in for a pound. With my crowded teeth it took a full two years but it was totally worth it. My smile is awesome. I wish I had done it 30 years ago! Dr. Briggs is very attentive and every staff member I worked with was welcoming and professional. He obviously hires great people. I'm sure they are great with kids as well and in a few years I'll likely be bringing one if mine in for their own braces. Highly recommend them. Worth every penny. read more

This place has impeccable customer service. Dr. Briggs is wonderful. Truly this office is one of the best businesses we visit.

I feel so lucky to have found Dr. Briggs and his staff. I am 66 years old and did NOT want to get braces. I have a very difficult case but Dr. Briggs has made me feel like I made the right decision to move forward with braces. He and his staff have gone above and beyond to help me. I'm just starting but I know they will help me along the way. Just an outstanding group at Austin Orthodontics. I can't imagine going any place else! read more

Dr. Briggs is the best!! My daughter loves coming to Dr. Briggs as he is very gentle and attentive with kids and explains the treatment in detail. She was initially very scared to get her braces but after meeting with Dr. Briggs all her worries were gone and she is now excited for all her visits. The staff is great too, all are very gentle and attentive in their treatment and explain things in detail. No one tries to rush the appointment. So overall pretty satisfied and happy with the orthodontic treatment we are getting from Dr. Briggs and his staff. Update: After 7 months my daughter's braces are removed and the entire experience has been great. The bite correction and space creation in her upper jaw was prefect. Our experience was great and hence my wife also started going to Dr. Briggs for her bite correction. read more

Dr.Briggs quoted me for a 12 month Invisalign treatment after being in treatment for 6 months already with another Ortho and was asking for $7,500. Double the price of my last quote, when I asked to see the plan before I agree to pay that amount his office never responded but continually sent emails and texts asking me to agree to the $7,500. When I did contact them again I was told Dr.Briggs was not confident he could "meet my expectations". Edited to add in response to Seth Briggs comment: My request to see the treatment that I would be paying for was smart and it seems that you have an issue with customers advocating for themselves. And now bringing up and using a terrible experience at a past Orthodontist against me as a reason to not treat me is terrible. Of course I don't trust you, why would I trust someone I just met, especially with $7,500? Trust is earned and you have shown that my instincts were accurate. You have not been helpful is remedying a terrible past experience when I was fully ready to have a great experience here, but have now made it harder for me to find an Orthodontist in this city. read more

Rude employees, terrible service. Especially the dentist wouldn't recommend to anyone!

I totally recommend Dr. Briggs and his staff. They are amazing. Both of my kids go to him and they are always so sweet and nice and understanding. Dr. Briggs is no thoughtful and provides so much information so we can make the right decision. I got my Invisalign there as well and he explained to be the pros and cons and everything it entails. read more

Dr. Briggs has been very enjoyable to work with, and has built a great team at his practice. They are very good with communication about appointments and scheduling, and were helped me understand what I had to ask my insurance provider to get the full orthodontic benefits from my policy. Austin Ortho keeps up with the latest technology, and keeps their staff trained in new techniques. Dr. Briggs is caring and compassionate and you can tell he loves the connection with his patients. I'm 52 and getting braces to re-straighten my teeth while my daughter 12 year old daughter is getting braces. She had a great experience in his care for the palate expander and phase one of braces on her front teeth, so she has not anxiety about this next phase of full braces. Middle School is hard enough, so I'm glad she doesn't have worries about her braces on top of that. read more

My permanent retainer became unbonded during the weekend and I needed a quick repair - but I had never been to an Ortho in Austin and didn't know where to start. I did a ton of research and ended up calling Austin Orthodontics first, and I'm so glad I did, because I had a truly delightful experience getting the repair completed! Every person who helped me during this process was so caring, polite, and kind. I first spoke with Daniella - and right off the bat, she gave me clear and transparent pricing on what the likely services would cost - loved that. Then she sent me over new patient paperwork to fill out and called me back no more than 5 minutes after I submitted them to book me an appointment. I didn't expect such a quick response - she was on it! I got booked an appt for their first opening (about 48 hours later), which was OK with me for a wait time to get in. Once I arrived, Mayra got to work on figuring out what I needed. She helped with my super finicky glue / bite situation and was so patient with my dental anxiety. She kept filing away until I was satisfied and was committed to making sure I felt good about how my bite felt against the glue before she finished up. Even though I was in for a simple repair, I also met Dr Briggs, which was unexpected and delightful. He made me feel like I was an important new patient, even though I was just in for a little fix. I didn't catch the names of the lovely front desk girls and the Office Manager that helped me check out and process payment - but they were also just fantastic. So quick, efficient, and caring about my time. I don't need any additional Orthodontic work done.. but I hope I find another reason to come back for a future visit because it was quite a wonderful experience. :) Thanks y'all! read more

Austin Orthodontics is one of the best run businesses to which I have ever given my patronage. Their dedication to excellence is obvious in everything that they do, from the hospitality offered to patients in the waiting room to the carefully considered aesthetic of their space to the numerous charities that they support. I trust them with my children's teeth because in three years I have never seen Dr. Briggs or his team do anything without the highest level of professionalism and care. I wish everyone in Austin new about them. read more

I've been taking my four children to Dr. Briggs and the team at Austin Orthodontics for the past 10 years. They've gone above and beyond to help my family in getting their orthodontic needs met! They are friendly, warm, capable, attentive, and good at communication. They let us know what to expect and put my children at ease when they were nervous. They were especially gracious with one of my children when they lost several brackets. They helped us understand our options when my children needed expanders and other help. And they also helped us find oral surgeons when our children needed wisdom teeth extractions or other surgery. I highly recommend Austin Orthodontics - they have my full trust. read more

Just amazing, highly recommend! We chose dr. Briggs over the other three providers we have seen. The treatment recommended was the most reasonable and sensible in terms of addressing the actual needs of the patient. We chose braces treatment plant, offered by Dr Briggs because the plan addressed all the areas of growth, overall health, and not aggressive approach to treatment. The ease of talking to Dr Briggs and his staff made the the office experience even better. We chose the wires braces, because of the potential need to use the wire as an encore for other teeth alignment. read more

It was good for a while when my child used to go here s few years back but now the pricing is outrageous. They've made a few recent upgrades to this small office looks like at the expense of customers. Also it's no longer convenient for me to commute here now that I've moved further away. read more

Seth Briggs is an amazing Dr who cares deeply about his patients and their families. My two girls and husband look forward to going to their apts and talking to Dr. Briggs and his staff. Ice cream in the summer is also a big hit with my girls and shows Austin Ortho cares about their patients and goes the extra mile. Can't be happier with this entire team! Thank you Austin Ortho! read more

The quality of care you receive at Austin Orthodontics is beyond exceptional. You are greeted with welcoming smiles and kind words from the moment you walk in the door. The office is incredibly clean and smells awesome. I can't say enough about Dr Briggs and his staff!!! We are so thankful for all of them. read more

Excellent service! Staff was very friendly and accommodating! The office was very flexible with scheduling. They worked with me with budgeting, appointment scheduling, and treatment plans. Dr. Briggs and his team really listened to my criteria and exceeded my expectations. Would highly recommend to anyone looking for an orthodontist! read more

The staff is always super friendly and Dr. Briggs, although very busy, always takes the time to ask about the kids, make sure everything feels good with their braces, and answers any questions. We are on our 3rd child with braces and we wouldn't go anywhere else. read more

I have a permanent retainer behind my bottom teeth, and one day the glue on one of the brackets came off my tooth. That's never happened in the 15 years I've had it. I called the only orthodontist I knew, Dr. Briggs! They were very helpful, discussed pros and cons of my two options, and then fixed it right then. I thought I would have to schedule a second appointment to actually fix it, but I didn't. I've had no problems with it, and it was several months ago. Side note: the only time I'd ever seen Dr Briggs before was when I went for the consultation with my daughter. It was 6-9 months prior to this permanent retainer problem. But as he was fixing my retainer he asked if I'd been in before bc, even though I was a new patient, he said I looked familiar. Then I told him I'd come with my daughter and he remembered stuff from her visit. What? That's some impressive people skills. read more

Really awesome staff that understands teens better than any orthodontists I've seen (and that's a lot). Very cautious with this Covid mess too. I'm on my second kid as their patient and when my youngest needs them we will go here too. My 18 year old's teeth look amazing. Thanks! read more

The staff at Austin Orthodontics were the most inviting friendliest people I've ever met. It really felt like you are apart of their family. They were very efficient and gave great service! Dr. Briggs was amazingly nice and gave us very detailed information when discussing our sons treatment plan for his braces. I would recommend them to anyone read more

We've been taking two of our children to this office for over a year now and I have nothing but great things that say about Dr. Briggs and his staff. The doctor himself is extremely kind and personable and works so well with my teens. The front office staff are some of the friendliest I've ever met. They are always helpful with working out appointments with our weird schedules. They really work hard to make The orthodontics experience a pleasant one. read more

Everyone was super friendly and professional and it was a really nice facility to boot! I enjoyed the video message with images of my teeth as the doctor discussed his findings- cool! read more

I had a great experience yesterday with the amazing staff at Austin Orthodontics. New patient coordinator Lauren, was really friendly and helped me get everything set up before walking in the door. They had a rather streamlined process from the curbside check in, to xrays, to consultation with Dr Briggs that I found incredibly helpful. I was blown away with how easygoing the staff were and I can't wait for my next visit. They seem to be in very high demand so I recommend booking your appointment early. read more

Dr. Briggs is amazing. He has an incredible sense of care for children. You can tell he truly loves the children he cares for each day. He cared for my daughter's braces for several years. When my teenage daughter expressed an interest in pursuing orthodontia he invited her to shadow him in his practice over the summer. His attention has helped spur her focus in a career in dental orthodontia. Please give Dr. Briggs and his team an opportunity to demonstrate the care I know as amazing. read more

Dr. Briggs is, in my opinion, as good as an orthodontist can be. I honestly could not improve a single thing. I say that after spending a year and a half working with another orthodontist who has a highly visible practice in the Westlake area. The quality of service was so much better with Dr. Briggs it is really remarkable. After going through a double jaw surgery, and extensive work on my mouth with numerous specialists Briggs stands out from the pack on many levels. My periodontist, who is excellent himself, told me he had not worked with Dr. Briggs prior to my case but now regards him as the best orthodontist in Austin and will have his own kids go to him. This is a gentleman who has worked with scores of orthodontists over the years. The following characteristics are what set Briggs apart: - Very high character - Very knowledgeable - Thorough - Punctual - Great communicator - Extremely patient - Humble in his approach - State-of-the-art - Affordable Dr. Briggs office staff reflects who he is. Without exception they all were happy, courteous, capable, and thorough. I honestly couldn't suggest a single improvement. After some terrible orthodontist experiences in the past I will send every possible patient to Briggs and will promote him unconditionally. Absolutely the best!! read more

Dr. Briggs and his staff care about his patients' satisfaction with the services he provides. I went to Dr. Briggs because I had jaw pain from TMJ. The Invisalign and stint have dramatically improved my jaw pain. Dr. Briggs and his staff will get to the bottom of your problem, whether it's straightening your teeth or fixing your jaw problems. read more

Austin Orthodontics is top notch. The staff are very friendly and very professional. Dr.Briggs does an excellent job explaining orthodontic options for my son. read more

Austin Orthodontics will always be like a family !! From the initial consultation Dr. Briggs and the team were very thorough and detail oriented. My case was really complicated and it took more than 3 years to get my teeth aligned and space close... to a point where my cousin said "I had never thought your teeth could look that great" Iol Well, I take that as a compliment !! Dr. Briggs has always been there from calling to check up on me after getting my braces to answering all my questions and emails very patiently. Austin Orthodontics genuinely cares about you. Wherever you walk in everyone greets you by your name..how cool is that !! A big shoutout to Dr. Briggs and Austin Orthodontics team Sarah C, Sarah L, Michael, Ulli, Kristen, Olga, Mayra, Carly, Trisha, Callie, Emily, and everyone else for such a great care and thank you for everything read more

Wonderful staff, and were very patient with my autistic son. Thank you.

I was very disappointed with Austin Orthodontics. To give some background, I am a young professional working in tech. I tried setting up an appointment with them 2-3 weeks in advance. I am generally a busy person, and so setting up an appointment with them was a major time commitment. I wanted to meet with Dr. Briggs to get his opinion on moving forward with dental treatment since undergoing treatment in my early teens. To prepare, I made arrangements with my previous orthodontists in another state to send information to this office regarding my dental history. After multiple forth sessions involving Dr. Briggs office's fax not working, the office assured me they had received scans of my dental history (so I thought). The day of my appointment, I came in anxiously to meet with Dr. Briggs, having heard very good things about his business acumen and quality of care. However, when I got there and sat down for my appointment, the staff notified me that they were unable to get my dental history (x-rays, scans, everything.) I was shocked because I confirmed with my previous orthodontists that it was sent. Turns out, Austin Orthodontic's fax was still broken and the office didn't receive it. This got me upset, because I had already invested a huge amount of time coordinating this appointment, and on top of that, the office lied about receiving the paperwork. Still, I tried to make the most of meeting with Dr. Briggs. I explained my previous orthodontic procedures I had done (braces, palatal expander, retainer), and how I was looking for someone who could help advise me with the best course of action when it came to braces or jaw surgery. Within a mere 15 minutes, I learned that the office had already pre-determined my needs, having drafted a $2000+ braces treatment that I could start that day. I politely declined, and decided to go along my way. I would have appreciated it more if (1) the office did not lie to me that they had received my paperwork when they didn't ( I think they expected their fax to be repaired by the time I came in, but it was not.) (2) Dr. Briggs actually made an effort to understand my needs without having to pitch an expensive treatment without assessing my full needs. When I suggested that I would like a second opinion from a jaw surgeon in the Austin area, Dr. Briggs was hesitant to help me further, believing that he had enough assessment to recommend a 1-year dental plan. ............ Disappointed because I hate to tarnish the reputation of a promising business, but sad to say, Dr Briggs and his team epitomized the saying, "profits are more important than health." read more

Fantastic experience. Very professional staff, super clean facility . Dr Briggs is a very knowledgeable doctor, very friendly and has a pleasant demeanour. read more

This office has amazing staff members who are very efficient and prompt. They're also very flexible when emergency arises.

There's really only one place to go in Austin for ORTHO, and it's Austin ORTHO. Service is a amazing, staff if friendly, and they always make you feel welcome. Super organized and on time...always...every time! read more

Austin Orthodontics and Seth Briggs are top of the line in orthodontics & customer service! When we began the process almost 2 years ago, my 14 year old son, Uriah couldn't wait to get braces to not only straighten his teeth, but to hopefully correct a speech issue that may have been caused by his terrible overbite. While the speech corrective issue is debatable, his straight teeth and beautiful smile are not. Nor is his confidence. He has *so much more* confidence!! The staff at Austin Orthodontics made the entire experience fun and we found we looked forward to each visit. Price wise, I found that Austin Orthodontics was more affordable than other companies and we never struggled to make a payment as they worked with my budget. In fact, his braces were paid off before he had them removed! Seth was always very nice, patient, and very professional as was his entire staff. The office is always impeccable clean and well maintained. Thank you, Austin Orthodontics for my son's great teeth and flawless experience! read more

I would wholeheartedly recommend Dr. Briggs and Austin Orthodontics. I went through braces, jaw surgery, and now retainer with Dr. Briggs over the last ~3 years, and he worked with me often during this period. He is a kind person, does a high caliber of work, and is extremely responsive if something feels off or broken. In addition, the work he does is in the patient's best interest, rather than what the patient "wants" to hear, which I view as a clear positive. He also works often with the surgeon that worked on my jaw - Dr. Andrea Quaroni - who I think is the best jaw surgeon in the area. The techs working here are proficient as well. They are a major reason that my braces treatment - unlike many of my friends and relatives at other orthodontists - finished exactly on schedule, 18 months on the dot. All-around 5-star experience. Have never had any billing snafus either. read more

They are the best! Everyone is friendly, from the ladies at the front desk to the orthodontic assistants to Dr. Briggs. The staff who works on my braces has always made sure I was comfortable and explained what they were going to to do before they did it, as well as answered any questions I had. They are very gentle, and I can confidently say that none of them have ever been rough or messed up and all my experiences have been pain-free. Just maybe a little awkward at the times when you are having to stretch your mouth as far open as it will go. I have been a patient of Dr. Briggs for about 4 years now (And having actually been coming to that office for over 14 years, when it was under a different name. The name changed, but the top-notch quality of care remained the same). Also, they are always running on time - I never have to wait. Scheduling is a breeze. I have always been able to get in if I broke a bracket or something. And follow-ups are quick. If I was just getting my braces tightened, they have had me in and out in less than 20 minutes. Thanks for being awesome just all around! Oh, and the tea & coffee machine in the waiting area with little biscotti is such a nice added touch! In the summer they often have popsicles too. read more