I had a "permanent" retainer come loose from behind my front teeth and called multiple orthodontists in the area. It was difficult to find someone that would rebond the retainer and even more difficult to find one with availability. Pure Smiles was the only office that was able to accommodate me during the same week, and they were upfront about their costs and time of procedure. Price was reasonable compared to other quotes I got. I was seen within 5 minutes of checking in, and I was impressed with the level of service I received from everyone from the front desk to the orthodontist. The orthodontic assistant was kind. She told me what she was doing at every step of the way. She also gave me a way to signal if I was in pain (which I wasn't - she was gentle!) I hope to not need to see an orthodontist for a while, but I would definitely recommend Pure Smiles to those looking for one. read more

This is an update to my review, so I finally had finished my whole entire treatment with Dr. G and oh my gosh I am so amazed with the results! Initially I thought I would never be able to have a straight teeth due to the way my teeth and my jaw was structured, but Dr. G gave me hope and in the end she delivered and the results look amazing! She made my dreams of having a beautiful smile come true I could not be more thankful for Dr. G and everyone here at Pure Smiles Orthodontics! read more

I love Dr Gonzalez! I've been a patient since September 2023. I'm currently going through treatment with Spark Aligners. I definitely think Spark is superior to Invisalign. Dr G is so friendly and easy to talk to and she knows her stuff! All her staff are super friendly. I hesitate writing such a good review because she's already so popular that scheduling is a challenge unless you book far in advance. It's a good thing! I had consultations with a couple of different orthodontists and felt right at home with Pure Smiles. I'm very happy with my decision! read more

The complete staff is extremely professional and friendly. I made an appointment for my 6 year old to be seen for airway concerns and Dr. Gonzalez took the time to have a lengthy conversation regards the issues. Every staff member that I met during the visit made my daughter feel comfortable and welcomed. When I originally called to set up the appointment , Kristen was very knowledgeable about the process of what I needed and was more than happy to accommodate for us. read more

Do yourself a favor and find a different orthodontist. This one does not have time to provide care to the patients they already have. We went to Pure Smiles after our orthodontist in Denver suggested Dr. G. Despite multiple red flags early on, we stayed with them through the pandemic. Unfortunately, the issues we experienced never resolved. We hoped to get through my daughter's treatment and find a new orthodontist for our other kids, as several of our friends were trying to do with their kids who go here. Dr. G is a very nice person, but you will see her rarely, if at all, after that first appt. The practice is horribly mismanaged and likely short staffed. It takes weeks to months to get an appointment for routine care. Even urgent issues take days to address. This pattern has grown increasingly severe since fall 2021. The practice's delays have led to a multi-month delay in my daughter getting her braces off, a point that did not trouble the staff at all when I raised it. If you are more than 5 min late they cancel your apt. and let's face it, in Austin traffic, who isn't late on occasion? The last straw for me was a particularly awful experience early this year. My daughter was getting headaches and having issues after some new hardware was put in and they wanted to make her wait three weeks for an appointment. I told my husband we had to switch orthodontists and emailed the practice about having her records transferred. They convinced us to stay and found an appointment the following week, making a big fuss about how switching orthodontists would throw off her treatment plan, delay her getting her braces off and mess up the insurance billing. We stayed and endured several more months of the same behavior. Summer came and we went for an apt. before leaving for several months out of state, which we communicated to them. While we were gone, the FSA card linked to our account expired and they couldn't continue billing for several months. We arrived back in Texas in August to discover they dismissed our daughter from the practice with no communication with us at all. Not a single email or call.(and after the hard time we had trying to leave the practice in January. I guess it was about their billing all along, clearly not about any negative impact to her treatment) They argued they sent a letter, which we obviously wouldn't get out of town and is outdated and inconvenient in a world with email and patient portals and text messaging programs. When we called to pay the summer balance in full with our new FSA card, they said they could not see her anymore because she had been dismissed from the practice. My daughter still has several months left in her treatment and we now have to find a new orthodontist. We would have saved ourselves so much trouble leaving at the first signs of their mismanagement, or after the January incident, but I am hopeful that others will read this and save themselves some pain. They aren't here to deliver quality care. They simply want to build the largest patient panel they can sustain to maximize their billing. read more

I love this office and all of the staff. It is a clean, welcoming, professional, and informative environment. They are gentle, thorough and I loved the little details of putting on lip balm on my lips before putting the tools needed to keep my mouth open for a long period of time. The owner, Dr. G, is so friendly, positive and caring and I would 100% send anyone here who is looking for a recommendation. 10/10. read more

I can't recommend Dr.G and her staff more! They have the most welcoming group of employees there and have been so accommodating. Mikayla - you my homegirl. Dr. G - you're a BOSS. If you're looking for an orthodontist STOP NOW - book your consult and see for yourself. I'm gonna be sad when treatment is done. :( read more

Pure Smiles Orthodontics - Orthodontists Near Me - Austin, Texas

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The best ever!!! Dr G, you are awesome. Since the Social distancing, I have had 2 emergency visits to Pure Smiles Orthodontics, both times I was seen my Dr G. Best care ever! Beyond awesome! I will always refer this clinic and Dr G. Thank you so much to you and your equally amazing staff. read more

I love Dr. Gonzalez and her team! You will not find a more dedicated, professional orthodontist who takes care of you like family. I know so many happy patients, including myself! I will recommend Pure Smiles Orthodontics every single time. read more

We came in for a consult and they walked us through my daughters plan. Dr Gonzales even did a call with our family member who is a dentist and he questions about extractions. Great team all around. read more

I was at a point of not trying another Ortho Office after visiting 6 different ones and was told braces were not possible for my teeth; but while reading reviews on yelp I ran across Pure Smiles and was excited to see all the positive reviews so I said what the heck I'll give it a try. Let me start off with Brittney was phenomenal as I was sending her emails for several days on questions I had and she responded promptly and thoroughly. That left an amazing first impression for me. When I got there for my consultation I felt welcomed immediately. Again seeing the receptionist smiles and sitting down with Brittney for my plan of action was comfortable and also The financial options that were provided. Dr. G was very friendly and personable during my consultation and I have been back as I broke a bracket already. I would highly recommend Pure Smiles to anyone looking for a personable and friendly office. Thank read more

Dr. Gonzalez is GREAT! I went in with my 12 yr old not wanting to commit to anything & went out of there with the full treatment paid. Their staff is awesome & you really feel like they care. She is great with kids/teens & knows what she's doing. It is really good to know there are still nice, friendly people that really CARE about their customers & make them feel so. read more

I had a great experience at pure smiles orthodontics, I had my consultation this week and I am going to start treatment next week I was given a tour of the facility by Kelsey the treatment coordinator she walked me through everything from taking my photos to X-rays and told me about my options of either Invisalign's or braces she answered all my questions and my concerns. The staff is very friendly and makes you feel welcomed. Dr. Gonzales reviewed my photos and X-rays and gave me my options she is so sweet and really cared about my needs and what I wanted I'm excited to start my treatment next week I will definitely be recommending pure smiles orthodontics to family and friends !! read more

Update: It has been over a year now since i got my brace off! It only took me 7 months to achieve the perfect smile i have always wanted! Big thank you to Dr. G and staff. read more

Thank you so much Dr. Gonzalez. I have never been more happy in my life regarding how I look after I got the braces off. Dr Gonzalez cares about her patients and in general is a very kind person. Thank you. read more

I took advantage of the free consultation offered here. Everyone was so friendly and very knowledgeable. The Dr. is also very nice and walked me through my options for both Invisalign and braces. She was very patient with all my questions and explained everything in great detail. The facility is very clean and modern and seems to have the newest technology. After my consultation I decided to go for it and am very excited to see myself in 18 - 24 months. Worth mentioning: Financing is offered here at a very affordable 0% interest rate. read more

From start to finish, mine and my daughters experience was EXCELLENT! Dr. Gonzalez and her staff are 100% a class act. If you want up to date treatment options, a pristine office environment and an honest Specialist in her field - Go see Dr. Silvana Gonzalez. Brava!! read more

Loved this place!! So clean and neat not like other chaotic dr offices I've been in. The dental chairs face a big open window and a playground so even I, a usually very anxious person, was kept calm by the open view. The staff was wonderful, Jannet called my insurance company to check my benefits stuck on hold forever!! Thanks dear! Holly was so sweet and on point with getting me in as soon as possible. I needed a new retainer and kendall was super quick getting it made and getting it back to me asap! Never have I had such a quick and painless dental/orthodotic appointment. I will definitely be sending all my friends there! read more

LOVE this place! From the first time we did the consultation to the putting on of braces (which was yesterday) they were amazing. They just redid their payment structuring that made it so much easier to get braces on my daughter. My insurance paid $1000.00 and then I just needed to put $100.00 down and payments over 36 months. I love that the staff is puro latino and speak in espanol y ingles! My daughter from the start trusted them and they walked her through every step of putting her braces on. They give you a wonderful kit to have with wax, bracket cleaner, toothpaste, mouth wash and more! I would highly recommend this place if your thinking about getting braces :) ... I will be apart of this place for the next three years of my life and totally ok with it. read more

I was at a point of not trying another Ortho Office after visiting 6 different ones and was told braces were not possible for my teeth; but while reading reviews on yelp I ran across Pure Smiles and was excited to see all the positive reviews so I said what the heck I'll give it a try. Let me start off with Brittney was phenomenal as I was sending her emails for several days on questions I had and she responded promptly and thoroughly. That left an amazing first impression for me. When I got there for my consultation I felt welcomed immediately. Again seeing the receptionist smiles and sitting down with Brittney for my plan of action was comfortable and also The financial options that were provided. Dr. G was very friendly and personable during my consultation and I have been back as I broke a bracket already. I would highly recommend Pure Smiles to anyone looking for a personable and friendly office. Thank you. read more

This a review from my daughter who is a Pure Smiles customer: Pure Smiles Orthodontist is the best place to get braces because of many reasons. One of the reasons is that you are not treated like any other customer, but you are treated like a person that the orthodontist really cares about so you immediately feel like you are in good hands, and truthfully you are. Always receive you with a smile. Another reason is that they use a new system called the Damon system, which are braces that are a little smaller, more comfortable, and quicker. You can definitely tell that their number one priority is to help you and make you happy, and it does not look like they are there for the money but for your good. They treat you really quickly. Ex: when one of my braces broke I just called and they fixed it the next day, I didn't even have to make an appointment. The prices are really reasonable, and for the people that are waiting they have coffee, PlayStation Portable, kids coloring table, treats, drinks and a TV. I definitely recommend it to everyone read more

My teeth look great and the whole process was seamless. Dr. Gonzales is delightful. It was a very pleasant experience from beginning to end. read more

Absolutely LOVE this place. They are fast, friendly and fun! As an adult having braces they make the experience better. Wish there was a place like this when I was a kid. All of the staff are AWESOME! Wouldn't go anywhere else. read more

I did my research with multiple orthodonist before deciding where to get my braces from and I decided to go with Dr. Gonzalez because she was really maticulus when explaining the process and procedure. It's been 12 month since I had my braces and my teeth are looking great. Every time I go in for my appointments Dr. Gonzalez makes sure to explain whats the next step of my treatment and ensures that all my questions are answer. I highly encourage Dr. Gonzalez if you are planing on getting braces she is a perfectionist and if you are looking for amazing results Dr. Gonzalez will ensure you get the smile you are looking for. I am extremlly content with my results up to now and can't wait for the end results. I will make sure I write another review when my treatment is finish. read more

There is professionalism and then there's quality. Dr. Gonzalez combines both of these crucial factors in her practice and with ease. Her level of professionalism goes above and beyond that of just an orthodontist running a practice because she has a natural understanding of the science behind the art. She also adds a very positive energy with every one of her clients leaving them with an invaluble feeling of satisfaction. A family woman and an orthodontic patient herself, Dr. Gonzalez practices with empathy toward every parent - and adult patients - entertaining the idea of getting braces for their children or for themselves. She is continually educating herself by attending conferences and keeping atop the industry with the latest studies, technology and procedures making her one of the best in her field. Pure Smiles is a guaranteed 5 star practice. read more

Best orthodontic in Austin. Both my sons have had appointments here and love it. The staff are friendly and informative and the place is spotless. Look no further - highly recommend this place for all your orthodontic needs! read more

Doctor Gonzales and her team are just AMAZING! They helped me a lot after I was transferring from a different orthodontist. They took me in and went over everything I needed to know about my braces. They're incredible!!! And I'm so happy to have started my treatment with them :) read more

Dr. Gonzalez is always very friendly, informative and professional. The staff is also wonderful and makes my daughter feel very comfortable. I highly recommend this practice! read more

Pure Smiles Orthodontist blew my mind away with there above and beyond customer service, As soon as I walked in the door I was greated by friendly staff. Dr. Gonzalez, and Sherri are both amazing, Sherri gave me all the info I needed to know. Made me feel so welcome, and took me through the process step by step, Dr. Gonzalez was truly concerned about me and did not look at me like a dollar sign. I will be bringing my family back to them as well and would highly refer anyone to come and see Dr. Gonzalez and Sherri at Pure Smiles Orthodontist. Thanks guys for being so great!!! read more

Getting my braces off today and my experience here has been fantastic. Everyone is friendly and helpful. I love that Dr. G explains everything she's doing and why. -ok they're off and my teeth look amazing! So happy. read more

Dr Silvana has been our orthodontist for a long time! She is amazing, so is her staff and our teeth are perfect!

Dr Silvana Gonzalez is the best!! Great location, her office is so clean and with the latest technology in the practice. The staff are so nice and they really care about the kids .my family and I recommend Dr Gonzalez for sure!! . read more

Dr Silvana and her Staff have been truly amazing. I just moved to Austin, from the DC area. I am currently in between my invisalign treatment, moving to Austin, the transition is going more than smooth. Dr Silvana and her Staff have been so accommodating and flexible. Highly recommend this place to anyone and everyone. You're in good hands. Looking forward to finishing my treatment with Pure Smiles Orthodontics. read more

Love this office.....the doctor, the staff, the atmosphere! It's truly a special place. They do great work and the environment is unlike any doctor's office I've ever been in... relaxing, laid back. They are accommodating, easy to schedule with and they see you on time. I would recommend Dr. G to anyone.. with absolute confidence. My daughter has a beautiful smile thanks to Pure Smiles and the whole experience...start to finish, was exceptional. read more

Beautiful and clean facilities! The staff is top notch, but most importantly, friendly! I felt very welcomed and informed today. The best thing I can do for myself is get some self confidence, I got that today. Dr. Gonzalez is so sweet and informative as well as her staff. I felt amazing today after leaving. I know my family will love this place and look forward to the future! read more

They were quick and efficient. They were honest and open about their process, procedures and financials. The doc was super sweet and made me feel comfortable. I will definitely be going back !! read more

Went in for a free consultation and x ray walked out a new client. Arriving there on time for my appointment I was greeted immediately. Friendly and inviting staff. With Kelsey I was given the grand tour around the facility. Nice clean sterile environment and workflow. I'm no orthodontist but their equipment is the latest technology. 3d x ray, 3d scanning in mouth. It definitely helps with patient comfort and easy. Dr. Silvana Gonzalez was also very warm and welcoming. She definitely has the knowledge and experience to help you with your dental needs. I highly recommend Dr. Gonzalez and her staff at Pure Smiles Orthodontics to anyone. read more

This place is amazing! Dr. G and her professional staff make even the most nervous patient feel calm and comfortable. I just finished my adult braces and am now on retainers, the entire process was top notch. Dr. G listens to your every concern with open ears and responds with expert knowledge. I chose Pure Smiles because Dr. G and her team are devoted and passionate about getting your teeth in proper placement for your best smile! read more

I just completed six months with my Invisalign braces and all I can say is that the results are pretty dramatic. Wow! If you stick with a regimen and do your part you will also be pleased with the results. As for Dr. Gonzalez and her staff, they are amazing. This most recent visit did not correspond with the Invisalign schedule so they got me in on short notice. Thanks Dr. Gonzalez and the staff of Pure Smiles. read more

I love Dr Gonzales and her staff at Pure Smiles. I couldn't be happier with my experience. Before going to see Dr. Gonzales, I was so self conscious about my smile and my crooked teeth. Now after only 1-1/2 year treatment, I can smile with confidence. I never worry about my teeth. I would recommend Pure Smiles to everyone, regardless of their age. read more