Cancel

    Open app

    Search

    Services - Original Auto

    Auto brake repair

    Auto engine repair

    Original Auto Photos

    You might also consider

    Recommended Reviews - Original Auto

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The invoice/payment records for my vehicle were issued through Original Auto Collision & Repair Center, which is owned by Cris. However, my vehicle was located in front of unit 2 and between 2&3 at one point. Furthermore, Unit 2 has a physical sign displayed above it that explicitly lists the website "originalautoperformance.com" connecting these spaces. My understanding throughout this process based on the setup and what I verbally was told, was that both sides were working together. I have messages from Cris explicitly stating that Pablo was asking for payment for the drivability tune (which they later denied as being done). Because they publicly stated there is "no record," I will be adding screenshots/photos. I'm simply sharing my documented experience $14,000 for a blown engine and missing parts!! I trusted Cristhian (Cris) at Original Auto collision center with my RB25DET rebuild. Just 242 miles later, the engine is completely failing. A professional inspection confirmed improper assembly. I dealt mostly with Cris at Original Auto Repair and Collision Center, but Cris told me over the phone that his brother Pablo would be the one handling the tuning setup for the car. These operations work right next to each other in the same complex under overlapping signage. Here is my experience. Cris offered to rebuild my rod knock motor with a shop engine for the same price as an eBay motor. Cris asked for my old engine as a free core, then later tried to charge me $600 for it. The engine was improperly assembled by Cris's shop. Professional leak down and compression tests showed massive air leaks from all ports and severely low compression and the IAC valve was not routed, taking in unmetered air / possible debris into the system. There was a lot of metal /brass shavings and a lot of debris in the oil. Debris and metal were also found in the coolant. There was a lot of fuel diluted oil total of 8.5 quarts that was drained from engine. A lot of oil debris on my rear bumper and trunk(soot). Car was running super rich. Right out of the gate I had starting problems that Cris verbally blamed on the battery. My new black Wix filter for a used white Nissan filter from my old engine by Cris's shop Three parts were shipped to Cris, and tracking proves Pablo signed for two TPS sensors. Only one was installed; the second was never returned or installed. Cris told me I needed an IACV adapter, but Cris's shop never installed it, never informed me, and never returned it. My new air filter was swapped for another. I noticed scratches on my rear windshield and my temp gauge on the Nismo cluster wasn't working. Someone left my trunk open in the rain, destroying my carpets with water and mold. Cris told me the car was ready for pick up. The car overheated within 20 minutes reaching 240 degrees, Called Cristhian he advised me to keep driving it home, I told him I wasn't going to drive the car like that, he then told me to take it back to his shop so they could remove thermostat and that his shop had tried to bleed the air out of the system for an hour(mind you they let me drive the car out like that stating it was "ready" and to keep an eye out on temps).They later tried to bill me to remove the thermostat on a "fresh rebuild". Chris told me Pablo handled the tune, and public state records prove Pablo lacked an active automotive license during my build. Now, Cris asks "Did you get the car/engine tuned properly...?" to avoid accountability. This is a lie. Cris texted that the car would get plumbing, electrical, and tuning before pick up. I have text proof of Cris stating Pablo is requesting payment for a "drivability tune" an undisclosed charge billed after pickup. Cris refused upfront quotes, hit me with massive undisclosed charges, and tried to double bill my fuel pump after pickup!! Cris is refusing accountability for this build. SAVE YOUR MONEY AND CAR!!!!

    Julio O.

    If you value your safety, and your money, stay FAR AWAY from Original Auto as possible! I am the owner of a 1995 Nissan Skyline GT-R, and have been facing extensive downtimes ever since I brought my car here 3 years ago. The car has only driven 4,000 miles since their work was done. To this day, it has had various issues that put myself and my family's life at risk. We had complete trust and faith that Original Auto was going to perform good work on a full engine rebuild, but it was quite the opposite really. The entire oil pan was flooded with RTV and gasket maker, and there was NO gasket on the oil or water pump, causing oil and coolant leaks. The car also had a HICAS delete job done by Original Auto, which failed traveling on the highway on December 13th, 2022. This caused the car to veer violently to the right and into the shoulder, almost causing a major accident. Original Auto did a very poor job installing the fuel system, which resulted in a very bad leak that created puddles of gasoline. This is extremely dangerous and unacceptable from a business. I paid this shop over $30,000 and have gotten nothing out of it! These guys are not professionals, and refused to make it right. They will betray your trust, and completely lie to your face.

    Richard V.

    Went here for a tune for my GT-R, Agreed that we would need larger INJECTOR DYNAMICS injectors and was told 1300-1700cc injectors is what I would need, did all my research myself and seen 1700cc would be the max I should go, however Pablo went ahead and added 2150cc low quality Fuel Injector Clinic brand injectors without even telling me or having me agree (I would have said that's overkill and told him not to install them) however he installed them without my consent and ended up giving me such a crap tune my car couldn't even idle in place, I told him about this and he kept saying that it's normal and that's how my car is supposed to sound and run and there's no issue, no matter how many times I tried explaining that he was wrong he would tell me I was wrong. There was a nasty rattle from under my car which turned out to be a loose driveshaft that they didn't tighten back up after the tune, then a few months later the motor blew due to the terrible tune. So many other people have been having nightmares here, take the advice and do not support this place.

    Juan T.

    Came here to soup up my car. Needed an inter cooler for my big ass turbo and they hooked it up with a new Bluetooth intrcooler bracket for fast cooling. Also sick as wiring modeled after the human tendons. My car has since then fell apart. But still cool.

    Tuning E85 700WHP
    Christopher E.

    They put my 1995 Toyota Supra back together and found problems that saved me thousands of dollars and tuned my car properly! 100% recommended

    Dyno results: 272 - 297 wheel horsepower. No supercar numbers but proof these guys are legit.

    Polite, professional, and punctual. Really all there was to it when I dropped my car off for parts installation followed by an ECU tune. Found the shop on EcuTek as a licensed dealer, and went on good faith with that in mind. Pablo was my main contact and was all of the above statements - very responsive and reasonable with his pricing. When my new cat-back exhaust and catalytic converters were installed and the tuning was finished, Pablo sent me the Dyno chart along with letting me know the car was ready. They ended up helping me gain +25 WHP. I have no hesitation with going to these guys again for future projects, despite living 75 miles from them.

    R33 GTR Vspec getting work at Original Auto

    See all

    5 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Jeff B.
    13
    80
    40

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Edd R.
    0
    1
    19

    5 months ago

    Helpful 5
    Thanks 3
    Love this 1
    Oh no 4

    1 year ago

    Helpful 6
    Thanks 5
    Love this 4
    Oh no 6

    4 months ago

    I've have them work on all my cars. Always does a great job on them. Goes above and beyond to keep me on the road.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 1

    4 months ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 2

    5 months ago

    Helpful 4
    Thanks 2
    Love this 2
    Oh no 1

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A S.
    0
    4
    0

    11 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Helpful 6
    Thanks 4
    Love this 4
    Oh no 4
    Photo of Juan T.
    46
    13
    15

    3 years ago

    Helpful 6
    Thanks 1
    Love this 3
    Oh no 3

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 4
    Thanks 2
    Love this 1
    Oh no 0
    Photo of Alec W.
    212
    45
    20

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of J E.
    0
    3
    0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Mike S.
    84
    11
    3

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    7 years ago

    Helpful 7
    Thanks 1
    Love this 3
    Oh no 2

    6 years ago

    My service here was amazing!!!! The guys here took care of my skyline r32 GTR!!!! Car is running amazing and I`m really happy!!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 years ago

    Helpful 16
    Thanks 1
    Love this 2
    Oh no 2
    Photo of Rob M.
    0
    14
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 9
    Thanks 1
    Love this 3
    Oh no 0

    6 years ago

    Helpful 18
    Thanks 1
    Love this 3
    Oh no 2

    11 years ago

    Helpful 7
    Thanks 1
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jose M.
    214
    1
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    9 years ago

    Helpful 11
    Thanks 1
    Love this 3
    Oh no 1

    9 years ago

    Very Good service great honest people willing to help from Chris to Pablo i have a great mechanic for life

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    Page 1 of 2

    Ask the Community - Original Auto

    Review Highlights - Original Auto

    “The owner Pablo, was extremely accommodating with my Dyno needs.”

    Mentioned in 24 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Auto Repair 75,599 times last month within 15 miles of this business.

    Verify this business

    Carquest Auto Parts

    Carquest Auto Parts

    (33 reviews)

    Van Nuys

    I made a online purchase for store pick up on a headlight restore kit. When I put in the order it…read moresaid it would be ready in 30 minutes but 3 hours went by and I didn't get any notification so I called the place. Will (I believe that was his name) was nice enough to help me out. He said sometime a person would pick it out but forget to push the button that said it's ready for pick up, so that's what happen. I wasn't in any rush so I just went the next day in the morning to pick it up. It didn't take long for me to get my item when I arrived at the store when they just open. They also do curbside pickup as well of your not comfortable going inside.

    PROBABLY READ THIS BEFORE BUYING A PART!!!…read more HORRIBLE STORE, only one person had good customer service, and when trying to get help, utterly useless and unprofessional/RUDE! After giving all the information needed to find the right part for my car, I asked if it's refundable (just in case it wasn't the correct one), they reassured me that it was. When the part arrived and didn't fit my car, I went to return it since it was 181 DOLLARS! When i arrived, they told me since they received it from another store, they didn't know if they could refund it. I told them the guy who sold it to me guaranteed me that it's refundable BEFORE PURCHASING. When my boyfriend called to ask about the returned that same morning, they told him now it was a long process to return it and he simply couldn't do it as they're were customers in the store. When my boyfriend ask for the manager since he obviously stated he couldn't help, he got all defensive and started to sweet talk him calling "brother" and trying to cover his ass. My boyfriend simply just want to speak to the manager about why they said it was refundable when we bought it and now they're saying something different. FINALLY, they called back apologizing and refunded it. HOWEVER IT WASNT THE END OF IT. After a week and some days passed by, my money was still not returned. When asking why they didn't return the money, they didn't know. Eventually I believe the female manager rudely responded that it's was a bank issue. I told them it couldn't be a bank issue because banks don't hold your money if it's getting return, they would never reject a return credit or money, as I confirmed this with my bank's associate. When asking, what happens now since My bank confirmed they haven't received no refunded credit on their side, they refused to help at all, stating they cant refund the money again since they already did it once. So in the end, I LOST 181 DOLLARS FROM A PART I RETURNED!!!! AND THE ONLY WAY I RECEIVED MY MONEY BACK WAS BY DISPUTING THE TRANSACTION WITH MY BANK. So overall, these people literally are straight up bs. They tell u one thing, then change their minds, and when trying to figure out what's going on (since 181 dollars isn't just couch money), they respond to you rude and unprofessional and simply will tell u we can't refunded your money again bc there nothing we can do. Simply take your business somewhere else, I found the CORRECT part for 100 dollars cheaper at O'Reilly and AutoZone, so please do you're OWN research. For the one only guy the was helpful and nice, you know who u are, thanks for being better than your coworkers. Other than that wouldn't recommend.

    Pep Boys - Whole in the side of tire.

    Pep Boys

    (523 reviews)

    Van Nuys

    Kenneth is a great Manager. Someone decided to slash my Tesla while I was at Mullberry Pizza (best…read morein LA). This was the closest shop and I was prepared mentally for an expensive half day experience. There were several customers waiting and everyone seemed agitated which is understandable. Kenneth immediately had the car in the service area and I was on my way in 45 minutes with a factory spec tire at a very fair market price. He clearly has a great team because I observed them work from the sidewalk. I have 30 years experience in operations management.

    I made an appointment for 3:00 pm online & received a confirmation. 2 hours later, I drove 20…read moreminutes to the location, only to be told that they are under staffed and do not have my appointment in the computer. The employee, who identified himself as the manager was unapologetic & matter of fact. No empathy whatsoever. Said he could "possibly " have it started at 5pm, & possibly have it done by 6pm, but likely that it may be overnight and done the next day. I asked if there can be any compensation for the inconvenience, since this was an error on the company's behalf. He responded, as he sat behind the desk tapping away at the computer, that there could be none. He stated that he bore no responsibility, and claimed responsibility lay with corporate , in effect, their inefficiency. As if he the employee and the company were a separate entity. Absurd! I never received any cancellation email or notice. I would NOT recommend this business to anyone. Yet, my experience may not be your experience. Still, customer service goes a long way in my book.

    Original Auto - autorepair - Updated October 2026

    Loading...
    Loading...
    Loading...