This is exactly why I keep coming back to this shop. When a dealership tells you something can't be…read moredone, and the people you trust find a way to take care of you, that says everything. I had two nails in my run-flat tires, and the dealer told me that even they couldn't repair them. I brought my car here, and they were able to fix both tires and rotate them for me. They saved me from having to unnecessarily replace two expensive run-flat tires and once again went above and beyond. But what really made this experience stand out was Al, the manager. I can't say enough good things about him. Al didn't just provide great customer service--he genuinely made me feel taken care of. He listened, explained everything, made sure the job was done right, and treated me like a valued customer rather than just another car coming through the shop. That kind of personal care and integrity means a lot to me, and it's one of the main reasons I trust this place. I've been here before, and experiences like this are why I'll continue coming back. Great work is important, but having someone like Al who you feel is genuinely looking out for you is priceless. Thank you, Al and team, for taking such good care of me. You've earned a loyal customer!

Huge shoutout to Jack at Hank Tires. Even though they were…read morebusy with a full house, he took the time to help me out with a flat. He pulled the nail and patched it up right away for free. It's rare to find that kind of honesty and helpfulness these days. Highly recommend this shop!

Had an emergency with my 2011 Forester and thank God it happened less than a mile from this amazing…read moreauto repair store. I met Alen and instantly felt like I was in good hands-- honest, hard working, super knowledgable and great customer service. Fair price and honest assessments... very happy with the work here.

Cranks Auto has quite literally brought my car back to life more than once. I was convinced it was…read moreon its last leg until I took it to Alen. From the moment I walked in, he was kind, honest, and incredibly knowledgeable. You can tell right away he's someone who genuinely cares about both his work and his customers. What really stood out to me was his dedication, he even stayed late just so I could pick up my car and have it ready for work the next day. That level of service is rare. Alen is a true professional and a straight shooter, which is hard to come by these days. I trust him completely, and anytime I need anything for my car, he's the first person I call. Highly recommend Cranks Auto, couldn't ask for a better experience.

Sammy gave the best deal his service was fast and clean . We agreed on a price for 4 Goodyear…read moreeagles and he stuck to the price he gave me .

Brought my car, was told job would be done in 1.5 hours, 2 hours later I called and the job wasn't…read moreeven started yet, was told to show up in 1 hour to pick up the car, an hour later, over 3 hours since I brought my car in, the job was just barely getting started. In addition to a 3 hour delay when I've shown up instead of professional greeting I was met with aggression and quoted 30% higher than the quote that was given in the morning and 2 times prior over the phone, when I said this information should've been shared over the phone an hour ago, I was told that they wouldn't work on my car at all because they didn't like how I spoke to them, I was respectful and kept a professional tone the entire time. Wasted 3 hours of my life and treated with disrespect and deceit. This is my experience, I'd give 0 stars if I could. I'll happily take my business elsewhere.

Had a great experience getting my car serviced, staff was welcoming and professional and super easy…read moreto communicate with! Everything was handled so efficiently, I really felt like my car was in good hands. Also really appreciated the reasonable pricing, ld definitely recommend this shop!

Quick, professional, and friendly service. They took great care of my car and made the whole visit…read moresuper easy. Definitely recommend!

Honest shop and excellent work. Everyone is friendly and competent. Took my 2013 Lexus GS fsport…read morefor an Automatic Transmission leak that Russ Transmission couldn't fix after 2 attempts even though they rebuilt the transmission just 17k miles prior. AutoInstincts diagnosed the issue quickly and said I needed a new trans pan gasket and it be $678 [4hrs of labor]. I approved it but when they started the work the tech found that the front 4 trans pan bolts were loose. They tightened the bolts, topped off the fluid and test drove it. No leaks. For this they only billed me $233. Either the tech or the shop mgr could have simply done the original job and made more $ but they both were honest, which is rare nowadays. I will be bringing all my Japanese cars to Auto-instincts going forward. I won't have to worry if they're overcharging or trying to upsell me.

I have been coming to Automotive Instincts for over 10 years. Tom, the owner, is always…read moreprofessional and their prices are fair. Today, Tom got back to me promptly and said I needed front brakes and a transmission for my Honda Accord. Their work is excellent and I highly recommend them. 5 stars.

Glenn's has been my trusted go-to auto repair shop for a few years now, and the team has never been…read moreanything other than amazing. Led by Lorenzo, the friendly and honest mechanics always listen carefully to my description of the issue at hand, use up-to-date diagnostic tools, and figure things out pretty quickly. They charge reasonable rates, never looking for an unnecessary upsell, and they get the work done fast. I've even had them diagnose things and send me away, saying it's a warranty issue that should be free at the dealer. My visit this week was for something silly: a noise being made by a broken "belly panel" underneath the car. A simple fix with no real mechanical components (a good thing), but Lorenzo felt bad because it was a dealer-only part that was pricier than it should have been. Not his fault, and I know they'll take care of me on another fix down the road when they have more control. That said, once the part was in, the car was fixed in about an hour. Good service. Good people. Don't hesitate to bring them your car when that inevitable time comes around. They'll take good care of you.

Trusted service with Lorenzo and team at Glenn's! Always reliable, quick and honest. Family has…read morebeen going here for years.

Requested a service for a cat converter replacement and Joe was 100/10 amazing! Was very quick and…read moreto the point, and did not make me jump through any additional hoops since i already knew the problem with my car. He got it fixed in about 2 days with the item being shipped. Would highly recommend this shop! Super quick and thorough replies as well.

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

I've been coming here a long time. Just did a bunch of front-end work to my 30-year-old Honda Van…read more WOW! DRIVE BRAND NEW THANKS, TOMMY AND DAVE.

Had a nail in my tire and it was fixed super fast at Big O Tires! I pulled into the parking lot and…read morebefore I turned my car off, an employee greeted me at my driver's side door. I waited in their small lobby and wasn't there more than 20 minutes before I checked out and left. Employees were friendly. It was such an easy and seamless experience. To patch my tire it was $45. Highly recommend if you are in a pinch and need a patch!

great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

The staff were very helpful and informative. They gave the best prices in town and followed up…read moreafter my car was done to make sure everything was still working as needed. They let me know anything else that might need to be done without pushing that it had to be done immediately and was willing to work within my available finances.

Quality people. Hector is friendly and helpful and for me was all about customer service. Had a few…read moreissues with my AC compressor and they fixed it without charging me an arm and a leg, which is rare in shops these days. Good dude with a solid reliable team. Ask about his C10

Excellent service! Evaluated the problem and fix the air conditioning within a few hours. Very…read morecourteous.