Erik G. was extremely helpful from the moment I walked in. He tested my car battery right away to…read moreconfirm that was the issue and clearly explained what was covered under warranty, along with details about the replacement battery. Alberto even installed the new battery for me, which made the whole process quick and stress-free. I've consistently had great service at this location, and this experience was no different. Definitely one of my go-to AutoZone stores!

Fantastic customer service by each of the men working late afternoon on Oct 10, 2026. They…read moredeserve a raise. We will be back again!

We brought our car in to get the bumper fixed, they could've replaced the whole thing we wouldn't…read morehave known better. They were able to repair it without replacing. Fixed it quickly and saved us a lot of money! We appreciated their honesty and their good work. Also, super nice people! Would recommend them to everyone. They've created a lifelong customer.

I cannot say enough wonderful things about my experience with Sherman Oaks Collision Center. After…read morerecently being involved in a car accident, the last thing I wanted was another stressful experience trying to figure out what my car actually needed. From the moment I walked in, I immediately felt welcomed and at ease. They took the time to listen to my concerns, understand what I was looking for, and explain my options without ever making me feel pressured. Everyone was incredibly welcoming, patient, and honest. They clearly explained what needed to be done, what didn't need to be done, and worked with me based on what I actually wanted for my car. At no point did I feel pressured, upsold, or taken advantage of. Everything was very reasonable, and more importantly, I genuinely felt like I could trust what they were telling me. A very special thank you to John. His demeanor and presence made such a difference in the entire experience. He was kind, calm, reassuring, and made what could have been another stressful part of an already upsetting situation feel completely manageable. I truly felt like he understood that I had just been through an accident and treated me with compassion rather than simply treating my car as another repair job. They were able to take care of my car the same day, and I left feeling incredibly grateful that I found them. It is rare to walk into an auto repair shop as a new customer and immediately feel this level of trust and comfort. Sherman Oaks Collision Center has absolutely earned my future business, and I would recommend them without hesitation to anyone looking for an honest, trustworthy, and genuinely caring collision center.

The guys Don and Benik, who did my install of my truck bed cover, were fantastic. Super…read morecommunicative and kind, custom service. Highly recommend paying the extra cash and having them install your product. Really awesome people.

Knowledgable staff, recommended the right roof box solution and immediately installed it. They…read moreknew all the options, adjusted my mis-installed brackets (by me) and I was in and out from walking in the door to driving out of the lot in less than 90 minutes. I'll absolutely be back again if I every need another one. Fantastic.

Trust me when I say that this is the mechanic that you are looking for, and that all of the 5 star…read morereviews are accurate. I bought a beat up old Toyota as a daily driver that needed a new alternator. He gave me a very fair quote, got me in for service immediately, and finished the job the same day. He did an excellent job, and even did extra work on my bumper that he didn't charge me for. I can't say enough good things about this mechanic, and he has earned me as a loyal customer for all of my vehicles. Thank you Andre!

Very quick and straightforward about immediate needs, long term needs, and pricing. Was able to…read moredrop off my car in the morning and get it by the after noon. Highly recommended!

David was very helpful, and changed my old battery and replaced it with the new one!…read more He was very happy to help and I really appreciated his help.

Absolute worst auto part store you could go to. You ask the workers a question and they just give…read moreyou a blank stare then act busy with out any customers in there.

Kenneth is a great Manager. Someone decided to slash my Tesla while I was at Mullberry Pizza (best…read morein LA). This was the closest shop and I was prepared mentally for an expensive half day experience. There were several customers waiting and everyone seemed agitated which is understandable. Kenneth immediately had the car in the service area and I was on my way in 45 minutes with a factory spec tire at a very fair market price. He clearly has a great team because I observed them work from the sidewalk. I have 30 years experience in operations management.

I made an appointment for 3:00 pm online & received a confirmation. 2 hours later, I drove 20…read moreminutes to the location, only to be told that they are under staffed and do not have my appointment in the computer. The employee, who identified himself as the manager was unapologetic & matter of fact. No empathy whatsoever. Said he could "possibly " have it started at 5pm, & possibly have it done by 6pm, but likely that it may be overnight and done the next day. I asked if there can be any compensation for the inconvenience, since this was an error on the company's behalf. He responded, as he sat behind the desk tapping away at the computer, that there could be none. He stated that he bore no responsibility, and claimed responsibility lay with corporate , in effect, their inefficiency. As if he the employee and the company were a separate entity. Absurd! I never received any cancellation email or notice. I would NOT recommend this business to anyone. Yet, my experience may not be your experience. Still, customer service goes a long way in my book.

Placed my online order same day and it was ready within the hour. So I went by after work to pick…read moreit up. Staff were welcoming and polite. The guy who assisted me was making jokes and was making me laugh. I need that laugh. So thank you and the pick up process went smooth overall. I picked up a defogger window repair kit for my jeep.

They had the part I needed for my ac filter. Very helpful. I trust NAPA. I always feel they will…read morehave the parts I need in stock.

The dude who sold me my wipers helped me install it without a charge…read more They feel like a mom and pop operation where the middle aged man helping me out was joking around with his fellow employees and it just caught me in a really good mood. Also, my mechanic friend sources his car parts and other services here so that's cool. I like this place, It feels like you are supporting a local business.

I made a online purchase for store pick up on a headlight restore kit. When I put in the order it…read moresaid it would be ready in 30 minutes but 3 hours went by and I didn't get any notification so I called the place. Will (I believe that was his name) was nice enough to help me out. He said sometime a person would pick it out but forget to push the button that said it's ready for pick up, so that's what happen. I wasn't in any rush so I just went the next day in the morning to pick it up. It didn't take long for me to get my item when I arrived at the store when they just open. They also do curbside pickup as well of your not comfortable going inside.

Horrible customer service and "repair" experience. I had an appointment to have my Cadillac…read moreserviced at 3:15 PM, but no one greeted me when I arrived. When I said I had an appointment, I was told, "You know we close at 4:30, right?" My service light was on, but I only received an oil change. I was texted that my car was ready 45 minutes later, but the female at the service counter had already left. The service light was still on. The next day, I was told I had only received an oil change and would need to return for the service light issue, along with a quote sent for over $6,000. I bought the part myself for $40 at AutoZone and took my car elsewhere, where I paid $100 for installation. I also requested that I never be assisted by that female employee again, and I will not be returning.

I had an absolutely fantastic experience working with Perj "Pete" Yeghiyan! From the very…read morebeginning, he was incredibly patient, knowledgeable, and attentive to all my questions and concerns. He never made me feel rushed, and he took the time to explain every detail clearly, which made the entire car-buying process smooth and stress-free. His professionalism and friendly attitude truly stood out. He went above and beyond to help me find the perfect car that fit my needs and budget, and his guidance made me feel confident in my decision. It's rare to come across someone who is not only skilled at what they do but also genuinely cares about their customers. I can't recommend Perj "Pete" Yeghiyan enough if you want a trustworthy, patient, and incredibly helpful car dealer, he is the person to go to. I'm extremely satisfied with my experience and will definitely be coming back in the future!

Zaidy and AutoZone saved my morning! They could see I was in need and that it was an emergency…read more Without any hesitation, Zaidy swiftly made sure they had what I needed and got me back on the road. Car troubles can be stressful, but AutoZone and Zaidy took that stress away. I highly recommend this location, and if you go, ask for Zaidy! She makes you her priority and goes above and beyond to help.5stars +++

Easily one of the better AutoZone locations! Plenty of parking, enough store space to hold a…read morevariety of equipment and a few employees that know their vehicles. I'm comparing this to a variety of other locations I've checked out. Most of the time, the locations are inconvenient with terrible parking options and very limited resources. This one almost always has what you're looking for. There are nicer ones out there, but this is above average. Employees are polite and this location also takes used motor oil. That's probably one of my favorite aspects of this place. Grateful that they're able to take my oil after every 5k. If you get your hands dirty, keep an eye out for their deals. Sometimes, they'll offer some discount for a combination of new oil and filters.