Erik G. was extremely helpful from the moment I walked in. He tested my car battery right away to…read moreconfirm that was the issue and clearly explained what was covered under warranty, along with details about the replacement battery. Alberto even installed the new battery for me, which made the whole process quick and stress-free. I've consistently had great service at this location, and this experience was no different. Definitely one of my go-to AutoZone stores!

My local neighborhood #GetInTheZone AutoZone!…read more Located at the corner of Van Nuys Blvd/Magnolia Blvd with A&V Grill, Ghost Food Court, Oaks Beauty Studio and numerous others in a small plaza lot that always seems bustling in large part due to this awesome AutoZone. I don't drive much these days, but when I need anything car related for myself, a friend or my person I try to stop in here for the easier stuff. If it's not in stock they can order it or have it brought over. A lot of great knowledgeable people. Sometimes I pop in just for a can of WD40, AA as well as AAA batteries or something practical. Service is fairly smooth and prompt also, even when there's a bit of a line. Super clean, organized, attentive and thoughtful. Every customer matters to them and they're often willing to help you on the floor/in store as well as directly out front. Definitely Parts Experts/Parts People, but more than a few go above and beyond and even have some mechanical knowledge. The are not required to do so, but I know I and many others are thankful for when they do and when the can. AutoZone - Sherman Oaks, thanks for making this Zone one of the best!

Thank you to Raffi and John, they are amazing! Sherman oaks collision center goes ABOVE AND BEYOND…read more My vehicle was hit while parked and I decided to take it here. They helped guide me through the process with insurance and setting up a rental car. They have a lifetime guarantee so the work is high quality and you won't have issues down the road. They were even kind enough to fix some unrelated issues that I didn't even mention. Super fast and easy, felt like I had a brand new car within about a week! Raffi and John will take care of you 100% and they do AMAZING WORK. I couldn't be more satisfied with my experience. Thank you!!

if you own a Mazda in Soul Red Crystal, you know the absolute nightmare it is to color match. It's…read morearguably one of the hardest paints on the road to get right because of that deep, three stage metallic glow. I was honestly terrified to hand over the keys to my 2025 MX5, but these guys absolutely nailed it. I've seen plenty of hack jobs on this color where the panels look muddy or different shades in the sun. This shop treated it like a science project. You literally cannot tell it was ever touched, even under direct sunlight. The work itself is top tier. No overspray, no orange peel texture, and the body lines on the Miata are back to being razor-sharp. It's clear they didn't just rush it through the booth; they took the time to prep it right and finish it even better. I'm pretty picky about my car, so I appreciated that I didn't have to chase them down for info. They hit me with regular updates and photos of the progress, so I knew exactly where things stood. It's rare to find a shop that's this professional and actually has the skill to back it up. If you've got a high-end factory paint job and you're stressed about someone ruining it, just bring it here. They're the real deal.

The guys Don and Benik, who did my install of my truck bed cover, were fantastic. Super…read morecommunicative and kind, custom service. Highly recommend paying the extra cash and having them install your product. Really awesome people.

Knowledgable staff, recommended the right roof box solution and immediately installed it. They…read moreknew all the options, adjusted my mis-installed brackets (by me) and I was in and out from walking in the door to driving out of the lot in less than 90 minutes. I'll absolutely be back again if I every need another one. Fantastic.

Very polite and knowledgeable staff. They are very informative and professional. They addressed my…read moreissue and told me they can't work on it. They informed me what type of repair I needed and where can I get it done. Thank you!

I loved that I could stay in the comfort of my car with AC on while the smog check was being…read moreperformed. Andre was so polite and courteous, the best customer service I'd seen in a long time! The smog check price was very reasonable as well. I highly recommend Andre's Auto!

Good customer service - they can help replace batteries if they have enough staffing for it. And…read morethey offer a 1-yr warranty on headlight replacement bulbs and probably other products. Will plan to go here for future replacements!

Establishments like this is why I shop on Amazon. Useless workers, 5 males standing around serving…read more2 customers. Couldn't understand the type of product I needed, one kept recommending degreasers which is what caused the problem in the first place. Got tired of this and put the question into an AI app and a second AI app to confirm the solution and will just order on Amazon. The sooner these waste of time establishments with lazy employees go to the dust bin of history the better.

I went in for the $9.99 advertised promo to check your A/C, but was told because we are in…read moreCalifornia we can't use the coupon. I didn't end up getting the service done at this location because I went over to Firestone to use the $9.99 coupon STILL in California just 2 minutes away. Just wish the "CA" part was on the fine print of the coupon. Hope this was helpful :)

I do not like this pep boys location…read more The first, and most important reason why, is because of how expensive they are. Most of the time I end up not even taking my car here for the service that I'm looking for, because it's so expensive. When I was looking to buy tires? Expensive. Oil changes? Expensive!. Repairs, almost as expensive as the dealership! The whole point of a pep boys is that I'm don't have to pay for dealership prices. So if I have to pay almost as much as I would have to pay the dealership, why would I bring it to pep boys? The people who work here are also not very helpful. It's extremely difficult to get anybody on the phone, it just rings and rings and rings. They're very dismissive, especially of my wife. The few times that we have had work done here she has not had a great experience with either dropping off or picking the vehicle up. So why two stars instead of one? Well, I've never had any issues with the quality of the work that they do. Or the timeliness of the work that they do. So while they are expensive, and the service isn't great, the actual work that they do seems to be fine. So fair is fair.

They had the part I needed for my ac filter. Very helpful. I trust NAPA. I always feel they will…read morehave the parts I need in stock.

Out of windshield wiper fluid. I guess they have inventory problems. Went to Walmart, they had…read moreplenty.

The dude who sold me my wipers helped me install it without a charge…read more They feel like a mom and pop operation where the middle aged man helping me out was joking around with his fellow employees and it just caught me in a really good mood. Also, my mechanic friend sources his car parts and other services here so that's cool. I like this place, It feels like you are supporting a local business.

I made a online purchase for store pick up on a headlight restore kit. When I put in the order it…read moresaid it would be ready in 30 minutes but 3 hours went by and I didn't get any notification so I called the place. Will (I believe that was his name) was nice enough to help me out. He said sometime a person would pick it out but forget to push the button that said it's ready for pick up, so that's what happen. I wasn't in any rush so I just went the next day in the morning to pick it up. It didn't take long for me to get my item when I arrived at the store when they just open. They also do curbside pickup as well of your not comfortable going inside.

I had an absolutely fantastic experience working with Perj "Pete" Yeghiyan! From the very…read morebeginning, he was incredibly patient, knowledgeable, and attentive to all my questions and concerns. He never made me feel rushed, and he took the time to explain every detail clearly, which made the entire car-buying process smooth and stress-free. His professionalism and friendly attitude truly stood out. He went above and beyond to help me find the perfect car that fit my needs and budget, and his guidance made me feel confident in my decision. It's rare to come across someone who is not only skilled at what they do but also genuinely cares about their customers. I can't recommend Perj "Pete" Yeghiyan enough if you want a trustworthy, patient, and incredibly helpful car dealer, he is the person to go to. I'm extremely satisfied with my experience and will definitely be coming back in the future!

Horrible customer service and "repair" experience. I had an appointment to have my Cadillac…read moreserviced at 3:15 PM, but no one greeted me when I arrived. When I said I had an appointment, I was told, "You know we close at 4:30, right?" My service light was on, but I only received an oil change. I was texted that my car was ready 45 minutes later, but the female at the service counter had already left. The service light was still on. The next day, I was told I had only received an oil change and would need to return for the service light issue, along with a quote sent for over $6,000. I bought the part myself for $40 at AutoZone and took my car elsewhere, where I paid $100 for installation. I also requested that I never be assisted by that female employee again, and I will not be returning.

Ryan was SUPER helpful! He made my purchase for my new brake pads a d rotors an easy one. Give this…read moreman a raise immediately! He's kind, helpful and very knowledgeable. Thank you Ryan for making my Saturday morning chore of going to the auto parts store an easy one!

Sad. As I stand in the aisle with an employee ; no acknowledgement and no hello. I asked a…read morequestion if they may be able to look up a paint code and other parts and he just stared at me. I found the stuff myself and thanked him for standing. Awesome. Oh well.