Great service, easy drop off during COVID, quick turn around, reasonable pricing. I recommend them as we have used their service many times and have never been disappointed. read more

Oriental Rug Pros - Carpet Cleaning Near Me - Encinitas, California

We have used them to clean and repair several of our rugs over the years. Their work is excellent. Service May be slow. Be patient.

They did a terrific job in cleaning a very valuable Oriental Rug. Dan and team were very professional, knowledgeable and service oriented and delivered on their promise. They delivered on time and provided a easy method to drop-off and pick-up with Dan's guide via You Tube on how to properly fold an oriental rug. Overall, very pleased with the results and level of service and expertise. I would highly recommend. read more

The best customer service we have had in years. Sincere and professional they repaired and cleaned a large, antique, oriental rug and did a fantastic job. I am using them again on another rug as I write this and will continue to use them for future work. Highly recommended and use with confidence. read more

I had a great experience with Dan. He is very knowledgeable on rugs. I had a small Bokhara cleaned and repaired. It looks great. I can't wait to enjoy it for years to come. There are not a lot of people in the area performing this type of work. read more

These folks are fabulous. Can't recommend them highly enough - I've used them several times over the past decade with some very valuable rugs. They are professional and very knowledgeable, I have complete confidence in their work. I live close so drop off/pick up is easy, but I have used the delivery service which was very prompt and reliable. read more

Thorough, professional and my rugs never looked better since the first day I brought them home! I just had four rugs cleaned and two of those repaired. The repairs are meticulous. The rugs are spotless. I recommend them so highly that I just sent two more of my own rugs for cleaning and one of those is also getting a repair. My rugs are twenty year old all wool hand woven orientals. They the real deal and are big room size heavy rugs. They come in, inspect the rugs, move furniture, take them up, and replace the furniture. When they bring them back they move the furniture, place the rugs where I want them, make sure pads are straight and flat, then replace my furniture. So not only do they do good work on cleaning and repairs, they are utmost professional in take away and delivery. They have earned all of my future business. I recommend them for you too! read more

This is my first time using this company. The owner is very knowledgeable about Oriental rugs and materials. They cleaned my 9x12 rug and made it look new. They delivered on time and are reasonably priced. Also enjoyed just talking to Dan. Will bring my other rugs to this business read more

My Chinese rugs turned out way better than I expected. Have had them since 1973 and didn't have much hope for them after kids and animals enjoyed them! I really recommend Oriental Rug Pros. read more

Rug pros did a great job on my two rugs. I would highly recommend their service.

Update: I did get my rug back, and it was clean. It seems like different people are running and managing it now.

Oriental Rug Appraisal Justin came the day after I talked to him. He was prompt, quiet, professional, thorough, and efficient. He gave us some good advice on maintenance and preservation. This is the first rug appraisal we have had so I don't have anything to compare it to but I feel confident in his appraisal. I was not thrilled with the appraisal value because the sellers said it was from a different place and valued quite a bit higher. Anyway, it is good to know where we stand and I am very glad we did it. It cost $350. $100 per rug with certificate and $50 house call. read more

Sent 4 carpets to be cleaned. They did a superb job of getting a larger stain out of one of the carpets which had been cleaned over the years by three other cleaners. Also, are the only clearners who washed the fringe on three of the carpets. Would definitely use again and highly recommend. read more

My family just moved into the area and I was so excited to see this business in my neighborhood! The process was amazing from start to finish. Super friendly with my initial phone call all the way to the drop off of my 6 amazingly cleaned rugs! We love supporting local business, and I can wholeheartedly stand behind the quality of Oriental Rug Pros! Not only was their quality excellent, but it was lovely getting to know Daniel and his crew:) read more

This is the only place you need to know about cleaning your rugs. Justin is very knowledgeable and professional. It's a unique place at a unique location. They know their stuff. read more

Very helpful, conscientious and knowledgable owner and staff. Took every good care of a large thick Persian felted rug and did a wonderful job read more

ORIENTAL RUG PROS is an appropriate name for this business. We have two large wool Persian rugs that have been in our family for 40+ years. ORIENTAL RUG PROS did a wonderful job washing the rugs, they look as if they are new. They are professional, knowledgeable, punctual and care about the quality they deliver to their customers. We highly recommend ORIENTAL RUG PROS. read more

After searching the country for an accurate appraisal and information re: an antique Turkish rug, I found Dan at rug pros who, in my opinion, is the best in the business! He knew everything about this rug and educated me about the antique rug market. This is obviously not just a business to him, but a passion. He comes from generations of enthusiastic rug experts. I found him to be the most knowledgeable, experienced, informative, comprehensive and (most importantly) honest appraiser I have been in contact with. I have spoken and met with several appraisers re: family heirloom rugs before Dan - HANDS DOWN - he is the best! What a great resource Rug Pros is! Thank you Dan. read more

These guys are great. I have taken many rugs to them over the years including wool rugs, silk rugs and they have even repaired a needlepoint rug for me. They do a great job every time. They are always on time if they need to pick up and/or deliver a rug. And, when they deliver, they get it back exactly where it needs to be - no matter how big it is. I highly recommend them. read more

I can't say enough positive about Dan and his team at Oriental Rug Pros. They are beyond knowledgeable about Oriental carpets whether you need an opinion, appraisal or to just have them cleaned. He's been in the business over 30 years and knows his stuff! He and his team are top drawer when it comes to customer service too. read more

We have a large rug that we are going to be selling, so I called Oriental Rug Pros and Justin answered. I wanted to get an appraisal, so we'd know what to ask for when selling, but Justin advised that he could give me an approximate value. He asked me to get him some specific pictures which I did -- and he was kind enough to look them over carefully and give me some very specific information about my rug. He let me know what it would likely appraise at, and what it will likely sell for. AND he gave me a really nice description to use for selling purposes. He did all of this with no personal gain for himself or his company. All of that AND he genuinely seems like a great person who will go the extra mile. read more

I was ready to throw my 2 silk runner carpets in the trash, because 5 years ago a friend brought her puppy to my house, and the puppy had an accident on the carpets. I tried getting the stain out (big mistake) my-self, and damaged the carpets more. I remembered on Manchester Ave., in Encinitas seeing a sign on the road for cleaning oriental carpets. I took my 2 silk rugs to the shop, and met the owner, Daniel. He said to leave the carpets, even though they were in bad shape. I picked them up, and could not believe my eyes. Stains gone, color was restored, and they looked almost new, and CLEAN. I took another silk rug to him, and the same thing happened. I could not be happier with the work they did, and I am so happy I did not throw the rugs in the trash. I could not recommend them more highly. They also are very knowledgeable and polite. You could not be in better hands. I am so happy to know about this outstanding company, that I wanted to share this with others. read more

These guys are seriously so rude and obnoxious. They insisted that we make a $2000 payment out in cashiers check which was extremely unprofessional. Would really recomend that someone considering giving these guys business look elsewhere. read more

Excellent results. Look no further for someone to care for your rugs! I have two Persian rugs of significant value requiring that they be handled by true professionals. Daniel was knowledgeable and professional; he showed great interest and enthusiasm when evaluating my rugs and demonstrated his love for the history of the art. I am extremely grateful for their expertise in assessment, cleaning and repair. Both Justin and Daniel were prompt in their responses to my inquiries. I will be returning and highly recommend!! read more

They did a good job in the past on 5 rugs--one had some bleeding--but I left a rug with them on late September and Justin has not returned my calls or texts. I stopped by and could not see the rug anywhere around. We are pretty disappointed and really liked that little red Afghan war rug... read more

Excellent customer service! Excellent cleaning! Micah was very helpful and knowledgeable. He put me at ease about my antique oriental rugs. He picked them up and delivered them for free. When I got my rugs back they were vibrant and clean. read more

my basement office flooded on april 10 and i called dan at oriental rug pros, who had cleaned my karastan oriental rug several years ago. even with the coronavirus limitations he was able to get to my house in a few hours and pick up the rug for cleaning. his prices are fair and the work is excellent quality. read more

A few years ago I sent some oriental rugs out for cleaning and was not happy with the results. They came back dull and lifeless, with the fringes clipped, as if more harm than good had been done. So I didn't know where to turn when I inherited a beautiful large Joshegan rug and knew it was going to require very special care. I couldn't believe my luck in finding Oriental Rug Pros "right in our own backyard"! Dan and Justin are extremely knowledgeable--not just about cleaning and care but also about the origin, materials, design and history of each piece. (You may even learn something new about your rugs!) They invite you to actually watch the cleaning process. The service included pickup and re-installation. If you ever attempted to do it yourself you can truly appreciate this. I was so pleased with the results that I sent two more for cleaning and restoration. Oriental Rug Pros gave my rugs a new lease on life. Don't hesitate to call Dan and Justin. Their professional and caring service will not only extend the life of your valuable rugs but will bring out the true beauty for you to enjoy even more. read more

Dropped off two Turkish rugs on 6/24/15 for cleaning and minor repairs and was told it would take three weeks. Called on 7/22 and was told they were done. Went to pick them up and turns out they had been cleaned and not repaired. Was then told they would be delivered to me the following week. It is now 8/27 and not only do I not have my rugs, but I can't reach anyone to ask about them. I call every day and get voicemail. No one returns my calls. Not sure how to get my rugs back. read more

My rugs come from my grandfather, and are very old. Consequently, when my mother told me that she had finally found someone who she could recommend to clean the rugs, I paid attention. Her experience with Oriental Rug Pros was really above and beyond, to include the removal of previous dye damage incurred from a poor job done by another company. Daniel and Justin came to pick up the rugs in Coronado, gave me an impromptu lesson on each of three rugs, told me about their machines and processes, and then showed me the areas they recommended reparing when the were doing the cleaning. I was so impressed, I called my husband who had two large silk Kashmiri rugs in La Jolla he also added to the order. In all, the five large rugs were picked up, cleaned and had major repairs, and delivered in three weeks for under $1500. This was superior service, and has helped me restore and preserve 100 year old heirlooms. I recommend this company without reservation, for professionalism, price and quality. read more

These guys did a great job on my rug! My puppy had snacked on the edges and the vacuum cleaner had shredded the fringe. Not only did it come back sparkling clean, the repairs were flawless. They removed the problematic fringe and hand bound the edges. You'd never know the rug had been repaired. AND they pick up and deliver! read more

Don't trust them with your rugs. Maybe they used to be good a few years ago. This place is a total disaster now. First, I couldn't get my rugs back just like other reviewer Adam R. I kept calling and getting a voicemail. When I did get my rugs, one of the wool rugs was completely stretched out of shape. I guess they just wash a wool rug? I am very disappointed. My rug is ruined. read more