Cancel

    Search

    Riester's Carpet Service

    4.9 (217 reviews)
    Open 8:00 am - 8:00 pm

    Request a quote

    Response time

    10 minutes

    Response rate

    100%

    Services - Riester's Carpet Service

    Carpet cleaning

    Damage restoration

    Grout cleaning

    4 More Services

    Re-grouting

    Grouting

    Rug cleaning

    Upholstery cleaning

    Riester's Carpet Service Photos

    You might also consider

    Recommended Reviews - Riester's Carpet Service

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This is the filth that was removed from my floors.  Worlds worst housekeeper.
    Jamie M.

    Probably 30 stars honestly! The amazing work of Roland and Tim is incomparable. Thanks to the Yelp! Community for leaving reviews that lead us to finding this dynamic duo! If you think your floors are beyond repair, or if you're worried about how you might be treated- just call them! I'm the laziest housekeeper on the planet, and I never felt judged or inferior. You're treated like a real human with a real life. And he will make magic happen. Promise! On Saturday we bought a couch from Restoration Hardware Outlet, and at the recommendation of the sales person, we sought resources to steam clean the couch... and then because I'm the worst housekeeper on the planet we decided to have our tile steam cleaned and sealed again. Roland is an amazing communicator and had sealed the deal for a Tues clean within 2 hours of using the Yelp! estimate feature. After convos with hubs, we determined I might have been miles off my sq foot estimate - but the pricing was amazing, so I messaged Roland, and he was very reassuring and told me he would measure and confirm the price before moving forward. Spoiler alert - and I have official confirmation from the floor master, my sq footage was on point (but I do need to add the caveat that he said it was one of the first times in his career). Roland was on schedule and gave me a warning call so I could prepare. He and Tim were both masked, and practiced social distancing the entire time they were here. The confirmation of the estimate took less than ten minutes - and once we confirmed, they were moving furniture, placing their corner guards to ensure our paint wasn't damaged, and we made a plan for navigating my fairly small house and my dogs. Some of the areas of our grout needed acid treatment in order to remove staining - and Roland was very realistic with expectations on how clean it could get. We had 5 years of kids, dogs, happy hours and morning coffee on our floors. And I couldn't be happier or more amazed with the results he was able to get. The couch had a few pre-existing makeup and moving stains, he was able to remove all of it and make it new again. I had a random chair I wanted cleaned - it's white and has seen the hardships of children, dogs... and life. It looks new again! Roland has a magical machine that does cleaning and sealing at the same time - and he's so educated in his industry - he gave me the full run down of what was done, and how to keep it looking pretty / products to avoid to help the stain guard work longer. And my tile is gorgeous- like the day it was installed. I found myself just admiring the whole house today, multiple times. Obviously this pandemic is insane - and I'm full on lockdown/work from home girl. Both Roland and Tim really made me feel safe working with them and having them in my home. They had me laughing and enjoying their presence- and were so sweet/conscious of the dogs. They gave me awesome advice for maintenance, and for making sure the dogs were safe following the work done. It's an important time to remember small businesses- these times are unprecedented, and a lot of people are still struggling to make ends meet in industries that can really improve your work from home life, safely. I can say without a doubt that this company has your best life and your best health in mind. I couldn't be happier with my decision. As I was writing this review, Roland called to follow up and make sure hubs and I were happy/everything went well. It's an important reminder that you're helping to support a family when you support a small business. I will recommend Roland and his co again and again to my family and friends. Kind, friendly, amazing - just impeccable customer service. We are grateful to have had them work on our home. (Also to Roland... Cartman... no emojis on Yelp but picture laugh face)

    Stains that were more than a year old. Gross.
    Stephanie G.

    Wow!! I'm blown away by their top notch customer service, their timely response, ease of booking and price. 2020 has been a doozie, and we were about ready to toss this couch. It was disgusting. Now, it looks showroom new. I'll add that this team works with a smile, tons of personality and kindness. Just what you want in your home! THANK YOU!!

    Carpets after cleaning (7 year old carpets)
    Nikki O.

    Super happy first time customer, right here! I requested a quote and received a response from Roland, I believe the owner, within minutes. He was able to schedule me for the next day. When I received a confirmation call the day of, I was greeted by the kindest person and seriously felt his smile through the phone. Anyways, final job was perfect! Carpets looked very clean and all odors gone! All in all, quick response time, amazing customer service and quality work. Highly recommend Roland and his crew!

    See all

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    I have very old carpets that my dogs have trashed. Riester's had all the bedroom and area rugs looking like new. Very nice people, as well.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Quality service and did just as I requested. Was also efficient and communicative. Good job for the price, very affordable.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim
    0
    1
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Roland J C.

    Roland J C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hannah K.
    104
    120
    47

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nicole M.
    227
    56
    17

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great work! Very efficient and great communication. They definitely know what they are doing and experts in their trade. Highly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jill D.
    0
    75
    39

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nikki O.
    200
    27
    8

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Peter R.
    45
    43
    18

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M D.
    40
    117
    11

    4 years ago

    We are extremely pleased with this service. We had both carpets and floors cleaned and would highly recommend to anyone!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Laura D.
    1542
    1113
    4409

    13 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Jay K.
    0
    32
    13

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of T C.
    0
    10
    5

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Beautiful job: followed up, on time, friendly, quality results. Basically just what you want in s service provider.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Carin M.
    47
    70
    152

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alan G.
    188
    45
    0

    3 years ago

    Business owner information

    Photo of Roland J C.

    Roland J C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nikki L.
    351
    33
    16

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 6

    Ask the Community - Riester's Carpet Service

    Review Highlights - Riester's Carpet Service

    Jim explained the difference between other carpet cleaning services available out there.

    Mentioned in 78 reviews

    Read more highlights

    You might also consider

    Brown Family Carpet Cleaning

    Brown Family Carpet Cleaning

    (68 reviews)

    I'm sure they're fine for regular cleaning, but I cannot recommend them for cat urine…read more First, whatever they used did not remove the stains. When I called about the missed spots, I was told it was "permanent damage." However, a pet stain remover I bought on Amazon removed it in one spray. Second, their cleaning method seemed to spread the urine -- the smell transferred to clean cushions that had never been soiled and should not have been cleaned. Third, they completely missed cleaning the inside of the cushion. Had they unzipped it, they would have seen it's made of three layers, with urine pooled on top of the center foam layer. This was left untouched and continued to smell. Their cleaning method was only on the surface and was not a deep clean. Had they unzipped the cushion, they would've been able to easily clean it. Finally, they placed the cushions on our dining room chairs and an expensive gaming chair, leaving a permanent residue and odor on the chair while also staining some of the pillows. You can see a picture of the pillow stain and the residue on the chair with a side comparison of an unused chair. Scratches are on the chair that they did not use / touch. I am referring to the white film / water damage. In the end, they spread the smell to 2 pillows that didn't need cleaning and three chairs that now smell like cat urine. I notified the cleaner who came out, and after acknowledging the issue, he stopped responding. When you hire a professional cleaning company, you expect a thorough job, knowledge of proper deep-cleaning techniques, and awareness of how cleaning products react with cat urine... Not making the problem worse. This experience fell far short.

    5/5 stars for this family owned business. I am completely floored by their professionalism and…read morepersonal touch from my appointment today. Their service was impeccable; Josh texted before he arrived and arrived on time. He was kind and quick, making sure to explain the process. My area rug and couch cushion, where my dog likes to sit, came out SO clean and smelling fresh. I was in a cleaning spree in anticipation of baby to arrive and this was the last piece I needed so I could feel like I could welcome baby. The price was absolutely reasonable and the service was quick. I am so impressed! The part that really astounded me though was their personal touch. I scheduled the rug cleaning while 9 months pregnant and needed to reschedule it because baby came the day before the appointment. They rescheduled quick and easy- no hassle- for the next week. In the next few days I had a brand new baby and a package arrived. Mama Bear (Cheryl) heard about my rescheduling due to baby and she sent me a baby gift - handprint and footprint keepsake - and some scar bandages for me for my C section. I couldn't believe a business that I had - yet - to do business with sent me such a thoughtful gift. What an AMAZING personal touch. I am completely floored! It's a family run business like this that makes the difference. It truly shows a special touch. Thanks for making my life a little easier and more special during the newborn phase. I will be doing business with you again!

    Riester's Carpet Service - carpet_cleaning - Updated May 2026

    Loading...
    Loading...
    Loading...