Had a lovely hot stone massage here by Danielle! The front desk was super helpful guiding me from…read moretheir parking garage to their location since it was a little confusing finding them. Once you arrive, the front desk area was clean and already a calming and quiet environment. My massage therapist, Danielle, greeted me right on time for my appointment. She was so kind and did a great job on my hot stone massage! It was so soothing and the ambiance inside the treatment room was very relaxing. I also opted into the shower after my massage and they provide yiu all of the products and things to shower from start to finish. Would highly recommend!

Thoroughly impressed with Urban Oasis, as they truly live up to their name. This is my first visit…read moreand will definitely not be the last. The moment you walk in you are welcomed by the lovely Alicia and Annisha like family into their homes. Offered water or juice and clean sandals. Explained all the amenities and procedures. Just sitting in their cozy tranquil waiting area for my massage therapist, I felt so relaxed and comfortable like when I used to visit Grand Teton National Park and resort. My massage therapist, Dianne, was professional friendly and most importantly, her firm slow concentrated strokes/movements felt like she knew exactly where I needed more or less attention. I didn't feel like a slab of meat as I did in some of my past massages at other places. One of the best massages ever! After my hour session, I "floated" in a clean soft robe over to the lovely refreshing shower spa with a fabulous rain shower & many amenities that I did not expect. Prices are reasonable for all you get, with tempting packages available for return customers. Free parking up to 90 minutes and some free parking around the shopping area. Truly, a gem of an oasis in this part of the city!

The massage was okay, however quite painful at times as she did not always use oils. She also had…read morelong fingernails that sometimes dug into my skin which wasn't great. I will say the place overall feels pretty scammy. They make you pay AND tip before the service even happens, and are pretty rude and pushy about it. For example, before the service I requested she charge $95 on my card ($80 massage + $15 tip) and she told me tip needs to be $20. She didn't back down when I tried to fight it, so I let it go because I didn't want to get bad service. Then, she tried to charge $105 without telling me, and when I saw her typing that in the machine and questioned her she told me it covered the credit card transaction fee (and then decreased it to $103). I understand needing to charge beforehand so people don't just dip out after, however I would prefer tipping after the service so I can choose an appropriate amount? Wild. On top of all that, there was somebody else's hair on the massage table when I laid down and a giant spider on the wall... overall would not recommend this place even though it's cheaper than others in the area.

Weirdest experience ever. Paid for a full body Swedish…read moremassage. One girl ran into the room, spoke to me- and as the massage started and I told them to mix in my cbd balm into their oil ... a man's name responded. I realized that my masseuse is a totaly different person!!' Okay- no issues. My balm was not oily enough, and I asked if they could add their own oil to it- there was not any!!! The masssage ended without me even tuning over - full body?! How. It did last the full hour. Also the music was a very aggressive classical and I mentioned that it was not super relaxing. Nothing was done about it - they did not even turn down the volume. Meanwhile I heard people vacuuming and yelling behind doors- usually loud elevated voices are not even allowed at massage establishments. Needless to say - the massage room needs an update. Sound like accidental business not repeat clientele- Not going back

Ummmmm these pictures are concerning. As a licensed massage therapist this doesn't seem at all…read moreprofessional. Yikes

Wow!! Don't waste your time with this company! What a waste of my time, horrible service! She…read moreanswers the phone hello, not even a real business. Didn't take my name. Then I make an appointment for two people to get a massage for 10 am, go through a lot of trouble to walk here, and she's not here!!!! I call and she nonchalantly asks me to come at 11 like it's no big deal that she completely didn't show up. Thats really some ridiculous behavior to assume I have nothing else to do. With all the other spas in the city to choose from. Umm sorry-- you want to reschedule after we were already here, on time! What an asshole! So no, we won't be wasting any more time with you, We have plans today.. the plan was to visit you at 10 am, be done at 11 and carry on our day, I don't have time to waste my life all day walking to your business, hoping you might show up to work today. I'm really pissed off you messed up our whole schedule, not to mention waste of time walking all the way here. You are a terrible business. Wasted my time and energy!!!! Seriously horrible! One more thing... if you were going to be late, or cancel or needed to postpone to 11... BE A PROFFESSIONAL, and CALL ME before I trekked all that way out to see you... some people can't be walking blocks and blocks to experience a massage and then the masseuse doesn't show up. Terribly Bad service.

I got the one hour Thai massage with hot stones. The staff is very nice and adamant about being on…read moretime. It was clean and smelled very good inside. My massage therapist was Ada. She is skilled at what she does. She will ask you the level of strength that you want. Since this was my first time I said strong. When she began it felt like an extremely deep tissue massage. I could not handle it. I had to say something a few times. But it's good to know that they do go deep and intense. Ada listened and made sure to be light and gentle but still having some force. The hot stone part was decent I do wish that I got more stones put on me. This was the perfect birthday gift! The price for hot stones and the massage was $90. The hour goes by quickly. At the end of my session I felt so relaxed. My voice changed sounding zen like. Next time I go I will be getting 90 minutes. There's paid street parking only. When you get there, ring the bell when you get to the front door they will buzz you in. This place is highly secure. Even the bathroom has its own key. When you come in I do highly recommend you use the bathroom before laying down for your massage. you will be extremely relaxed and don't want to mess it up. I can't wait to go again! Next time I go I will be booking 90 minutes.

The massage was so relaxing and needed. My masseuse applied that pressure! So so good. We opted to…read moreget the hot stones and essential oils add ons and it was worth it.

I've been coming here for years and it's mostly due to the AMAZING service I get from Jesse and the…read moreteam. Jesse has been a friendly face over the years, as I've gone to different masseuse. Jess always gives great recommendations and she suggested my current masseuse Sharae who is amazing, I adore her and her uncanny ability to find my knots. Jesse (and Jackie) were the main reasons why I went with the membership, very good deal and they were not pushy and great about always making sure I use my benefits and get my rebooking deals. Love this duo as the front desk squad! Shoutout to the great masseuse I've had over the last couple of years - Stan, Jamila, Martina and Tashon.

Jesse (I hope I'm spelling her name correctly--apologies if not!) is the wonderful assistant…read moremanager at the Dearborn location--and honestly, she deserves a promotion to manager. She makes this place so welcoming and easy to return to. She goes above and beyond to ensure every visit is a great experience, and she's genuinely fun to talk to. She's a big reason I keep coming back. Plus, the massages are fantastic--I absolutely love it here.

I had a great experience here. They were very nice and accommodating. They took their time and…read moreclearly knew what they were doing. I felt nice and relaxed and with less tension afterwards. I got the deep tissue massage with hot stones. Definitely recommend.

This place is questionable. Went in for a normal 60 minute deep tissue massage, the masseuse was…read morelate and I was laying on the massage table for 15 minutes into my appointment waiting. She also did not listen when I said something hurt, or too much pressure was applied, leaving me very strained and uncomfortable for a few days after my appointment. Not relaxing at all. Additionally I was a bit uncomfortable with the masseuse massaging too close for comfort and exposing personal areas. Overall I wanted a massage to treat myself to relaxation after a long week but was left recovering from it long after the appointment. Also to note, the payment system is a bit odd, I was only allowed to pay via Venmo and forced to leave a 20% tip when I was already uncomfortable with the service and expressed my disappointment. I do not recommend this place.

Had no intention of going here and still don't. Avoid this place at all costs. Just read the other…read morereviews. Out of curiosity, I called to see what the workers were like. Had to wait for an English speaker to pickup the phone because the first girl only spoke Chinese. The one girl who spoke English couldn't speak fluently. Super rude on the phone when I asked basic questions about what kind of massages they have. Wouldn't even spell out their website so I could check it out from there. What kind of massage is "relaxing" massage? That could mean anything. They just hung up on me.

Front desk staff is very rude , the lady demanded I leave a tip before service , I paid with a…read moredebit card before service , she became angry because I didn't leave the tip portion blank. She was hostile , I was in so much pain I needed the massage . I asked if someone else could do the massage and not her because I didn't feel comfortable with her . She assured me someone else would do it . I went in to the room undressed and laid face down on the table the massage therapist came in and I began to tell her how rude the front desk lady was , it turned out it was her . I was upset to say the least . This was my second time visiting this place , the first time I was serviced by ena, the service was amazing , I only go back when ena is available .

This place was great! My cousin and I had been calling places all morning that were booked up and…read morefound this place while having brunch nearby. No frills but great pressure and really relieved tension I had no idea I had. We did the half & half combo with body and foot massage. You soak your feet in hot water while starting out with head, hand, shoulder, arm and leg massage in an open room with multiple beds then switch to another room/curtain closed area to change for back. Felt so light afterwards and for a great price!

ladies are so sweet !! you can reserve or walk in, and the therapist was very responsive to…read moreredirection and proactive about assessing my comfort level. there's also a lobby for boyfriends, lol. the only thing i would warn is that prices have went up from what is posted on the website, so i paid $30 (and nearly $40 in total) for a 20 minute massage listed as $24. not the worst thing ever at all, but good to confirm upfront. no weird smells or energy at all, just efficient service.