From the beginning, we have been impressed with Hawaii Tech Support's high-quality services and…read moretheir attention to detail. Whenever we have an issue, which is rare, they have been responsive, and their staff is able to quickly help us resolve any issues we may have. Their level of communication with us has been great and we have been impressed with their team of tech professionals. Their Executive Team have been very involved with our organization. They offer excellent innovative trainings for our staff and take a proactive approach to helping us maintain costs (we are a non-profit organization) while helping us secure our data, minimize junk-mail and maximize our technology. I would highly recommend Hawaii Tech Support to other businesses and non-profits.

HI TECH continues to go ABOVE AND BEYOND for our insurance agency with taking care of all the…read morecomplicated IT items with running a company and educating us on cyber safety, etc. We are very grateful for their awesome, responsive customer service. Thank you Stan, Tim, and staff!

Talking to computer geeks about hardware repair is as much fun as the need to pop a pimple as…read morequickly as possible as to make it all go away the day before your prom night. You can't help but want it to be over but you know there's a likely chance that jar of Noxema zit meds might not work in time for your most important night in high school. The dread of that realization is how sometimes I feel about dealing with computer geeks/technicians. Let's just say they're not known for their social skills. Most of us knows "techies" are good with technical stuff but it's the non-technical stuff we use in addition to grade you. There are a dime a dozen of good techs around but it's your attitude (rather social skills) that counts too and which also help with customer retention. That about sums it up for my experience with numerous computer repair outfits I contacted for a quick look at my laptop. My laptop hinges was not closing properly and the first thought I had was to let a technician fix it. How wrong was I when I called a dozen computer shops around Honolulu! The first thing they'll tell you is "You gotta leave your computer with us for a few days for us to look at it". Seriously? All I need to do is coming in for a quick look and get a rough estimate to see if my laptop is financially worth fixing. If you're a business with a brick-and-mortar storefront, it's an open invitation for customers to walk in right? It's business basics, not rocket science. Prior to looking into this repair route, I already mentally prepared myself to the fact it might be cheaper to replace my laptop unit. I'm not computer hardware ignorant nor uneducated. My prior experience included disassembling the entire CPU and putting it all back together properly. I learned this "tearing down the entire computer" in my 2nd college year. Common on - looking to see if the hinge is worth fixing takes only 15 minutes if not less. I'm not asking them to fix it when I phoning them. I'm just asking them to take a look at it to see if it's worth fixing. It's been a long time since I disassembled PC parts and I'm not about to embark on that tedious task again...LOL. It's the holidays. As I scrolled through the directories of IT specialists for hardware repair, I went down the list and ended up actually calling them. All was frustrating until I reached Digital Vault Consulting. As soon as a man answered the phone, I heard the friendliness in his voice and tone, unlike all those yahoos I called that morning. Pono, the owner, was like "I can take a look at it for you if you would like to bring it in today". Wow that's what customer service is and here was someone with a desire invite potential customers to use his service. Once I entered the warehouse-office, I felt comfortable and the place was not blasting with the AC but rather a down to earth ambiance. Seeing the other small business merchants closely located right next to each made the place have such a "homey" vibe. Pono examined my laptop and pointed out that the closing mechanism at the hinge is beyond saving. He suggested I should take a more economical approach - get a brand new laptop and even recommended I should look for a better designed laptop hinge. All in all, Pono save my day and was so sincere in helping me out. It's good to know I'm not wasting his time and vice versa. Mission accomplished and many mahalos to Pono. DVC will be my first point of contact in the future for my PC hardware needs or problems.

Believe the hype!…read more These dudes are awesome. Took my laptop there yesterday for an issue based on the excellent reviews below and the fact that is close to where I work. Dropped it off @ noon Monday, got a call at 2:15pm Tues to come get it. Around $40 to crack the back (expected) and only $20 to fix the issue (totally unexpected but welcome!) I will definitely be using them for all my computer needs!

SUPER GEEKS IS THE BEST !!!…read more I've used Super Geeks several times and they have never failed me. It may be cheaper to do it yourself if you have some computer knowledge but you will save a lot of time and stress if you hire professionals. I've worked with the guys at both the King Street and the Pearl City locations and I would recommend both places.

Supergeek pearly city presented me one of the best Christmas present doing a major upgrade on my…read moregaming PC. See Don, he is very knowledgeable, friendly with great service highly recommended

We had Jonathan Barnes. He is very smart guy! efficient service…read more He came to my office today resolving everyone's computer problems. Good Job!

We have been using Tech Handymen for a number of years for our small business. Jonathon Reid is…read moreexceptional at quick diagnoses and remote fixes. Highly recommend to any business that relies on smooth running hardware/software systems and quick fixes when problems arise.

Had a resovoir pump fail on me causing high cpu temps. Called pc plug on a 2/9 Monday and dropped…read moreit off. They did their diagnostic the day after, and gave me suggestions and recommendations. Had it done by 2/11 Wednesday . Super helpful and professional thank you to Lip and the team much mahalo . Everything is running great now!

Had a really bad FPS DROPS LOW FPS (60-10) and gpu was hardly being utilized after months of trying…read moreto mess with it myself, help from friends and going back and forth with AMD customer service over email. I could not figure out how to fix it. Brought it in to PC Plug hawai'i and on the next day was back home playing with over 500FPS! And no drops. After Diagnostic turned out it was a failing motherboard and he hooked me up with a new one installed upon pick up!.... Mahalo again Lip and the team @PCplughawaii! Very professional and throughout the day would get updates which was nice to be in the loop knowing what they were doing.

My motherboard and a few things broke in my PC that I built 4 years ago. I didn't have the time to…read morereplace or do a rebuild myself so I got in touch with Korey from Nacron Productions to do a PC rebuild. Our first interaction was very helpful and he got me quoted pretty decently and had a set price for the rebuild. From there, he helped me order the right parts and took me step by step to doing a PC rebuild to make sure everything works and none of my data was lost. The parts came in and Korey came and picked all the parts up and began the rebuild, taking me step by step through the process. Communication was Excellent and he sent photos of the assembly. Korey did an awesome job with this rebuild, entire setup was clean, cables were very organised, and he gave me specs and even offered advice on how to make the rebuild more efficient. He delivered the PC back to my house and the rest was history. Highly recommend Korey for all your PC needs. He really knows his stuff.

Second review, as the quality of service is outstanding…read more My GPU died along with a few software issues that I wasn't comfortable fixing on my own. Korey responded quickly and got my desktop up and running again. The value of the work is incredible--I expected to pay an arm and a leg, but it genuinely feels like I received more than I could have asked for. My computer came back not only running at 100%, but also cleaned thoroughly from top to bottom.

TLDR: Richard was very flexible with drop off and pick up times. He gave a thorough diagnosis and…read morewas able to identify the issue. He gave a realistic assessment of cost to fix versus value of the item and gave an honest recommendation. 5 stars. Rain or shine Richard is always in. During the crazy 2 weeks of rain, my son's computer stopped working. Richard was still working helping businesses with their network failures through the storm. Always good to call ahead and he can work out time to meet if necessary. Reasonable pricing for both labor and parts. Easy to understand explanation. My son's laptop is an ASUS Vivobook 14, model number X1404V. He claims it isn't charging despite it being plugged into the laptop charger. He's tried at different outlets. We tried getting a replacement charging cord and that didn't work, so it's for sure something with the computer itself. We spoke to Yoda at Gadget Guyz about the issue and he let us know it will require bench work and gave a referral to Easy Computer. Dropped off on Tuesday for diagnosis. Results of diagnosis on Thursday. Richard confirmed that there was at least one bad component in the motherboard, so it would require a full motherboard replacement. A motherboard replacement would require dismantling the entire computer and replacing it and putting it completely back together. For a motherboard replacement they are not done in-house, they are sent out to New York. Parts alone would be nearly the cost of the computer brand new. Labor and to send out would double it. Picked up Friday. Richard gave a good recommendation on next steps. Consider if it was still covered under warranty, where I purchased it, what would be covered. He was very sweet to work with.

Richard is the best, He has saved my computer life on…read moreseveral occasions. Recovered an accidentally formatted 4tb hard drive, wow! Replace the fan on my PlayStation, awesome! Always there to give quality service even over the phone. Would highly recommend him for for all of your computer needs. He is amazing!

I have relied on Jacob & Veronica for YEARS!!! They have saved me every time I'm in a jam and I…read morewouldn't be able to run my business without them. Totally Trustworthy, Reliable and Down to Earth REAL PEOPLE. The North Shore is SO lucky to have them.

My son's computer wasn't working and he wanted to get it diagnosed. He found Aloha Computer online…read more Friendly, knowledgeable, prompt responses, very helpful, and reasonably priced.