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    Blue Shield Security

    4.9 (8 reviews)
    Open • 8:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Blue Shield Security

    Security monitoring services

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    Recommended Reviews - Blue Shield Security

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    10 months ago

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    Brittney V.

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    6 months ago

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    Brittney V.

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    6 months ago

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    Brittney V.

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    2 years ago

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    Brittney V.

    Mahalo Mary Jane, we’re grateful you chose to go with us!

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    2 years ago

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    Brittney V.

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    1 year ago

    These professionals always answer your call. Never try and up sell you. And provide quality honest service old school style.

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    Brittney V.

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    3 years ago

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    Brittney V.

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    3 years ago

    Good Customer Sevice, helped us when needed, friendly and showed us step by step on how to use their security platfor.

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    Brittney V.

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    Aloha Alarm - Share the Aloha!

    Aloha Alarm

    (135 reviews)

    Worst customer service i have ever had in this Company, asked if I could speak to the owner or…read moregeneral manager and they continued to make excuses and tried to dismiss my moms concerns. I also wanted to say that technicians lie about their arrival time and they never called to notify us that they would.be running 2 hours late.

    Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

    Blue Shield Security - securitysystems - Updated October 2026

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