The service was very friendly and courteous. The attention insisted that he carry the co2 tank…read moreand showed me to the office to pay. The office staff was really nice and friendly and the price was much less than I expected. Kudos to all the staff being friendly, courteous and professional. I definitely recommend this for all your co2 needs on Oahu.

Called ahead to have 4 extinguishers inspected/service for scheduled HFD Inspection of our shop 5…read moredays from today. Lady on phone said they close at 4 p.m. and to be here before 3:45 p.m. at latest, can be done. I told her I was sending my driver and got to their shop at 2:05 p.m.. She said they could not do the inspection because they have a technician working on "more important C02 items and cannot have him stop" for 4 extinguishers.. She also related that we could leave it and would be ready on the day of HFD re-inspection of fire extinguishers. What????? Situation handled very poorly, without any effort to accommodate at least 1 for our inspection...

Ali'i Fire Protection was really helpful and a pleasure to work with. Shortly after approving our…read moreestimate, they scheduled a day and time for their technicians to come out and get our equipment back in compliance. I will gladly continue to use them to maintain my equipment moving forward.

I called to do our annual fire extinguisher service. Sandra assisted me. She put me down for a…read morespot. The morning of the appointment, she called due to a mix up with dates but then was quick to correct herself. Professional all throughout. Staff know what they are doing.

Best service in town Rudy, Wesley, and Alston provide excellent service and are very easy to work…read morewith I look forward to continuing working with them for future project.

Before knowing Alliance Fire Safety was in town, I would have to take my extinguishers with me to…read morePearl City to get their annual checks. I called Alliance Fire Safety, scheduled a maintenance check, and they were parked outside my office ready to slap the seal of approval for another year. By coming to my work we ensure the building has fire protection and saves me the trip. I'll being using their services annually from now on.

John and Erick did such an amazing job of cleaning our office floors. It's so shiny and looks…read moregreat! If you're looking to have your floors cleaned, definitely give them a try. They provided exceptional quality and service!

John and Erich did a great job getting the oil stains out of the carpet on our Passenger boat after…read morean engine swap last minute. Called them one day and they came right away to quote the job then came back the next day to do the job. The carpet hasn't looked that good since new!

Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

Great alarm company we've been customers for over 5 years no complaints great customer service.read more

Bad customer service. Woman on the phone has bad phone etiquette, when asking questions, she would…read morehang up during mid conversation. I don't know how these people are still around.

0 STARS BIG ISLAND…read moreKONA - I called to make an appointment to have my fire extinguishers inspected. I was given a date/time. The day came and nothing, so I called 2 hours after the said time and oops she scheduled the wrong date. Mind you, no apologies. So 2nd time around.. NOTHING. No Call or No Show. So of course, I called again and again and again and got the voicemail. Left several messages return my call and reschedule us for the following week. NOTHING again. IF YOUR SHORT STAFFED, HAVE THE DECENCY TO LET YOUR CUSTOMER'S KNOW BY RETURNING THIER CALLS. IT DOES NOT TAKE 2 DAYS TO RETURN A MESSAGE. Your customer service is disappointing. COMMUNICATION IS KEY!

Jimmy service was impeccable! One of the best fire suppressionists on the island! His help was…read morenothing short of excellent, recommend for all places!

I needed my home extinguisher inspected and tagged. I contacted them via their website and got a…read morecall back the following morning. I made an appointment to bring my extinguisher to their shop in Waipio and did so. Cost was $16 to have it inspected and tagged. Had no issues and their communication was responsive. The tech explained that it's recommended we bring it in annually to be checked and it hydro tested every 6 years. I appreciated the info and will be calling them annually to take my extinguisher in. If you must have them come out to you, they charge $100 to go out.