Very responsive to our requests. Got the job done quickly and transparently. The prices are very…read morecompetitive. I have looked at 5 different companies for friends and family and I also recommend Independent Energy.

I was in a bit of a bind as my Tesla Powerall had a system fault and stopped working. To my luck…read morejust as this happened the original installers was undergoing bankruptcy and because my system was paid off it was not purchased by the new company. I was left with no service provider. I called a couple of companies and they either couldn't provide service or the information given was really no help. I called Independent Energy and Sean-Daniel listened to the issue I was facing and provided excellent care. There were a lot of hoops to clear but Sean-Daniel guided me through the whole thing. Then to top it off just as the Tesla battery was finally ready for replacement, my inverter stopped working. Through our communication, I simply asked if that was also something they could help me with also. I simply had to provide some information and they took care of the rest. I was kind of left on my own with the previous company, but Sean-Daniel and Independent Energy really guided me through the replacement process and took care of me even though they were not the original installers. If you ever get into a situation similar to mine or looking to get any kind of solar service, I highly recommend Independent Energy of Hawaii1

I chose this company based on their previous reviews, their family owned small-business model, and…read moretheir personable communication. When I first contacted them, they were very responsive, came out to our house multiple times to check it out, and even offered very reasonable and competitive pricing. Installation had a few hiccups because our house is old, weird, and probably very hard to work with, but we're very happy with our system. All the kinks that the team had to work through were fixed/solved in a very timely and quality manner. The only problem we had was getting updates between signing our agreement and installation. Understandably we waited pretty long to hear anything about installation due to the overload all solar companies were experiencing due to the federal tax credit being cut next year. Our drawings were back logged, not because of HI Power, but because of the approvals they were waiting for. But I had to reach out to multiple people at multiple times before someone could explain this to me. This really stressed us out for a bit that no one was getting back to us, but once they explained all the issues they were facing, everything worked out perfectly. I would still like to recommend this company compared to other bigger companies based off of my parent's and grandparent's experiences.

Big Mahalo to the guys at HI Power Solar for installing my PV panes. Your crew had my PV panels up…read moreand running on day one, just in time before rebates ended. Shutout to Electrical Forman Rico, Electrical Helper Josh, Roof lead Kaipo E and roof Helper Ezekiel.

We had a great experience with PV Tech and they helped us through the GEMS program. They were super…read moresupportive and we are excited to have an amazing solar set up. Everyone was helpful, friendly, and knowledgeable. They followed up, checked in on us, and helped us through the process. We have a great system that has been working smoothly. From the planning to the installation, very professional and a pleasure to work with every person on the team.

Extremely great atmosphere to work in. Sid is one of a kind! He's a Great Mentor to us and kind as…read morewell. Canvassing is fun and we help people everyday save money so they can live better lives themselves. We're spreading eco-friendly and a healthy environment. Cameron is the best admin guy out there. He's super-human that guy. Everyone builds each other up and to me that's special and meaningful!

The person that answered the phone suggested simple maintenance thing (2 minute) to do that might…read morefix the issue. And it worked.

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

My wife's friend at HECO was very pleased with their new solar water heating system installed just…read morethis week. I took that as my cue to get our own solar heater system addressed that has not been working for months. My expectation was low as I didn't even get a call or messages back from a few other solar companies, including the one who did our installation! Sean replied to me that same day and arrived from across the island in an hour. He made the necessary repair and I had scorching solar heated water same day within a few hours of my inquiry. I wouldn't hesiate to recommend Sean and Island Solar to anyone who needs help with their current or new solar project. Very pleased.

My solar water heater's circulating pump was leaking and I found that my tank had electrolysis on…read morethe pipe fittings - from not replacing the anode for 16 years. I called Island Solar Service by accident and spoke with Peter and long story short, his team came the next morning and slam dunked the replacement. Shawn and Charlie are definitely the A team! Quick, clean, and professional work - what more could you ask for? I would not hesitate to recommend Island Solar Service to my family and friends!

Installation was great,as scheduled.But,there was no follow up by my salesman (Matt H.) or Eco…read moreSolar to make sure system was up and running and understood Tesla system app.. Been 4 months, haven't heard from them,since. GJ 4/20/2026

As luck would have it, my previous updated review of Ecosolar would not be my last…read more After converting my system from running off of Sunpower/Enphase's microinverters to Tesla's inverter from my new Powerwall Plus, I had some worry about what might happen with a single point of failure. Midway through summer, I found that out when my entire system went down when it failed. I reached out to Chris from Ecosolar right away and let him know that I was having a problem and he started troubleshooting immediately. After some investigation it was determined that the inverter had to be replaced and after waiting for Tesla to ship out the part, it was replaced in a timely manner. I was back up and running again, until December when my system started acting up again, this time seemingly having a problem with one of the batteries. I contacted Chris again and let him know that I was having a problem again, and although communication was rough with the end of the year approaching and federal tax credits expiring, I had a service appointment scheduled for the first week of January. On their site visit, it was determined that my new Powerwall Plus itself had gone bad. They were able to start the RMA process with Tesla and told me it would be replaced, possibly with a new Powerwall 3, because the Powerwall 2 was end-of-life and not in production anymore. That meant they would also have to replace my original Powerwall 2 as well with a new Powerwall 3 expansion pack. They hoped optimistically that I wouldn't have to wait too long for the replacement. Fast forward to April and it did take longer than expected for Tesla to send them the replacements but the good news was that Tesla did indeed replace both of my Powerwall 2 units with a new Powerwall 3 and expansion. This did require much more work on the part of Ecosolar to retrofit than just unplugging the old setup and swapping in the new one, for my particular case, and I appreciate the extra lengths they had to go through versus just having to swap out the old if Tesla had just sent a Powerwall Plus replacement instead. I had been down for a few months but the upside is that I have a brand new set of batteries now in 2026. I would say my solar journey has been rougher than I expected it to be. Parts have failed. Parts have been replaced under warranty. Yes, I've experienced periods of time where my PV system has been offline due to failures, and had to deal with big HECO bills until those failures were resolved. I've had two Powerwalls replaced under warranty in the last 7 years (technically 3 since they swapped my still working Powerwall 2 with a new expansion pack), and an inverter. I had problems with weird glitches with power that kept tripping the Powerwall into thinking that I was experiencing a power outage, that Ecosolar's technician helped to diagnose and find out was actually a problem with HECO's underground service feed into my home (which was another years long adventure with HECO altogether). Sunpower's PV control system got booted offline and needed to be reset remotely. Each time I've had a problem I've contacted Ecosolar and each time they've addressed it to the best of their ability. Yes sometimes it takes time to get things resolved, and it can be hard to be patient. Tesla seems to take awhile to get things sent here but they have always come through thus far too. My additional cost for all of their warranty work and service over all this time has been ZERO. Every single problem I've ever had has been addressed. It's great if you can invest in something like this and never have a problem, but I understand that things happen when you're dealing with new technology, and it sucks but sh*t happens. But when you do invest in something as expensive as solar, it's good to know that I've invested with a company that takes care of it's customers.

I've had a Haleakala PV system since 2013. This year I decided to add a Battery Bonus system, and I…read moregot estimates from a number of companies, and once again chose Haleakala solar with a Tesla Powerwall. The sales person seemed pretty knowledgeable about both the product and the various options including Battery Bonus. He did a site survey, and confirmed my new equipment would fit into my desired enclosure. After paying my deposit, I received an initial design plan from them. I wanted to make some changes to the plan, which they quickly accommodated. They also submitted the plans electronically to DPP, and filled out and submitted the paperwork to HECO on my behalf. Couldn't have been easier, and took about 4 weeks. The coordinator sent a very complete outline of the various steps in the process, and an estimated time frame to complete them, so there was no surprises. My original panels had developed a squeak after many years of high winds; Haleakala came out and repaired the issue, including finding and fixing a crack in my Munir tile. My install was 2 weeks ago. The first day, they installed 9 new PV panels. The second day, they completed putting in the wiring and the new Tesla battery and gateway. About a week later, they returned to provision the entire system, which is operating now. Next step will be inspection and permit approval. I'm very happy with the sales process, design process, and installation so far. I have every reason to believe that they will handle the rest of the process shortly subject to when the inspector is available. My only issue to date has been that one of the circuit breakers they installed tripped the evening after the install. They ended up sending out a tech after hours to show me how to get back online, and then came back to address the issue permanently during the next appointment.

I submitted two online service requests regarding an issue with our Tesla battery not charging. The…read morefirst request was submitted on September 12, and I received a text message stating that someone would respond within 72 hours. Unfortunately, I did not receive any follow-up. Fortunately, the issue with our battery resolved itself. However, a phone call from Haleakala Solar would have been appreciated to acknowledge the request and offer support. I submitted a second request for a call on September 16 and again received a message promising a response within 72 hours. Once more, no one contacted me. This lack of customer service has been a reoccurring issue with Haleakala Solar. When we first installed our PV system six years ago we had issues with our solar water heater. Getting someone to answer and respond to our calls was very difficult. We finally received service when my husband drove over to their warehouse to talk to someone there.

We had a great experience working with Julian and the Solartech team here on Oahu. From the start…read moreJulian didn't come across as a typical sales rep at all -- he felt more like a knowledgeable industry expert who offered thoughtful, objective opinions about different technologies and brands. Before meeting him, I spoke with two other solar companies. One rep came on extremely strong and the meeting felt very sales-driven and impersonal, which made it hard to trust the information being presented. The other rep seemed to still be in training and had to run nearly every question through a senior colleague. Working with Julian was a relief. He's clearly experienced and communicates in a smart, casual, and very approachable way. We also had a great experience with Jelly and Brandi from the Solartech administrative team--they were easy to work with and helped keep everything moving smoothly. Solartech's digital quote platform made comparing options and selecting our plan simple and easy to understand. We ultimately decided against Tesla batteries after learning about potential overheating issues, which can be a concern in a place as hot as Hawaii. We went with Enphase we're happy with our choice. The installation team was excellent as well. Nainoa, the lead electrician on our project, is a total pro--easy to talk to, great at problem-solving, and he helped us quickly figure out a battery placement challenge. He completed the electrical work in just a few hours. During the panel installation, the crew accidentally drilled through part of our roof which caused a small leak, but they responded immediately and repaired it right away. Everything was patched up and looks good as new. We really appreciated how quickly they addressed the situation. Post-purchase support has been just as strong. I had some questions about how our system was pulling power from the grid, and Julian took the time to explain everything. It turned out to be more of a settings preference than an issue. He followed up with helpful explainer videos and even called a week later to make sure everything made sense. Overall, we're very happy with the experience and appreciate the professionalism, transparency, and support from the whole Solartech team.

Solar Tech did a phenomenal job on my house and I would highly recommend their services…read more I have been in commercial construction for 20 years and have managed several large projects, so I was a tough critical with every company I interviewed. From the initial quoting process through installation, I was thoroughly impressed with their team! I got quotes from three different, highly-rated vendors... Solar Tech was not only significantly lower, they were the best value. Cisco had a great technical understanding and was a phenomenal communicator, working hard to ensure they were providing a system that best fit our needs. They provided multiple viable solutions for financing the project and did a great job working through permitting in a timely manner. Their install team, Nainoa, Nakoa, Asa, Wes, Kevin and Sean absolutely crushed it on the install. They were professional, knowledgeable and did not mess around... installing a 22 panel system with 2 Tesla Batteries in under 6 hours. I would highly recommend their services for anyone considering solar on your home.

They were super knowledgeable and helpful. Their job was so quickly done with detailed work. At the…read moreend of the each work day, they cleaned and organized the area and the yard that they were working on below the roof so nicely so we didn't feel like we were living at the construction site at all!! The cost are very fair and affordable compared to other businesses. I loved their suggestions at each steps and future plans. They gave us awesome information to keep the cost down and keep their work last longer. I recommend highly if you consider a roof replacement and repair!!! Super nice people who work so hard so quickly !!!

What a monopoly you have! I called in to schedule someone to…read moretroubleshoot my pv system. Before anything else can be done, I have to pay for your monitoring system, Envoy,for $1300-$1400! This is the monitoring system YOU installed and it died within the first year. Alternate Energy could not repair it and it hasn't been working since. Why is the consumer responsible for a tool YOU use?! Why can't you connect to my system with a laptop to troubleshoot why my panels are not generating any power? Unfortunately, I choose the wrong company!

From start to finish the service was professional and timely. The installers were courteous and…read morehard working. Dan in sales was always quick to address all questions and provide documentation needed to claim the tax credits. Site inspectors were also diligent and courteous while doing their work. I highly recommend this company. There is a big difference between them and other solar companies I have worked with.

Devon was super helpful. I was shopping for some panels for a DIY off-grid project and called…read moreeveryone else on the island but nobody wanted to talk with me. One guy even hung up up the phone even though I was ready to spend close to 3 grand. I understand everyone was rushing for the tax credits but some business seem to forget that it's the long run that counts, and even though I'm not familiar with the quality of IPE's workmanship I would definitely send people their way based on their customer service.