Very responsive to our requests. Got the job done quickly and transparently. The prices are very…read morecompetitive. I have looked at 5 different companies for friends and family and I also recommend Independent Energy.

I was in a bit of a bind as my Tesla Powerall had a system fault and stopped working. To my luck…read morejust as this happened the original installers was undergoing bankruptcy and because my system was paid off it was not purchased by the new company. I was left with no service provider. I called a couple of companies and they either couldn't provide service or the information given was really no help. I called Independent Energy and Sean-Daniel listened to the issue I was facing and provided excellent care. There were a lot of hoops to clear but Sean-Daniel guided me through the whole thing. Then to top it off just as the Tesla battery was finally ready for replacement, my inverter stopped working. Through our communication, I simply asked if that was also something they could help me with also. I simply had to provide some information and they took care of the rest. I was kind of left on my own with the previous company, but Sean-Daniel and Independent Energy really guided me through the replacement process and took care of me even though they were not the original installers. If you ever get into a situation similar to mine or looking to get any kind of solar service, I highly recommend Independent Energy of Hawaii1

Hoa Solar answered my email for an appointment very fast for a Solar water Tuneup. Mario called 30…read moremins before his arrival. Mario knew exactly what was wrong when I told him we didn't get hot water on cloudy days. He climbed up the ladder to look at the solar panels & took pics of what was wrong, He fixed the cause of the problem temporarily but had to come back to fix the pump and mini solar panel. Mario flushed the heater and put in a New anode rod as part of the Tuneup. He gave me the HECO discount and deducted from the bill. Hoa did an Excellent job. 5 Stars .

Want to help them as they are local to Kailua and small business but other than an email asking for…read morea review, have not heard from them since initial contact. Simple job of one optimizer replacement and perhaps using them as go to solar repairs. Not hearing from them is not a good sign. Respond to Nicole, no record of phone call, text, Yelp response etc. as to you not being able to help. There was NO visit so should not be a charge anyway. Oh my!

From start to finish the service was professional and timely. The installers were courteous and…read morehard working. Dan in sales was always quick to address all questions and provide documentation needed to claim the tax credits. Site inspectors were also diligent and courteous while doing their work. I highly recommend this company. There is a big difference between them and other solar companies I have worked with.

Devon was super helpful. I was shopping for some panels for a DIY off-grid project and called…read moreeveryone else on the island but nobody wanted to talk with me. One guy even hung up up the phone even though I was ready to spend close to 3 grand. I understand everyone was rushing for the tax credits but some business seem to forget that it's the long run that counts, and even though I'm not familiar with the quality of IPE's workmanship I would definitely send people their way based on their customer service.

Big Mahalo to the guys at HI Power Solar for installing my PV panes. Your crew had my PV panels up…read moreand running on day one, just in time before rebates ended. Shutout to Electrical Forman Rico, Electrical Helper Josh, Roof lead Kaipo E and roof Helper Ezekiel.

A quick shout out to Mr. Cruz Romero of HI POWER and his employees Chance 'um (real name) and…read moreJoshua. My Generac battery was not charging and as soon after I spoke with Mr. Cruz Romero, it took only seven days to diagnose and fix the problem. Chance 'um and Joshua were friendly and professional but most importantly, they were very knowledgeable of their craft - excellent electricians. Thank you HI POWER!

Most recently my PV solar system had an alert that 1 of 2 inverters went down. I previously tried…read moreanother contractor about 1.5yrs ago with the same problem and the inverter was replaced. However, the other contractor had to send their tech out to troubleshoot before determining the problem, then once determined or confirmed it was an inverter issue, it took another 3 weeks to have it shipped and schedule a tech to come back in install. This process took about a month. You can imagine what my HECO bill was for being out of solar operation!! Unfortunately, the same inverter went again and this previous contractor couldn't send a tech out for 2wks. Knowing it would take that long to send a tech out. I decided to call Solar Help as they once replaced my hot water tank. They were extremely responsive and told me I just had to give them administrative rights to view my system from their office which was completed in 1 day! They got approval to order the new inverter and send a tech out within 1.5 weeks. They only needed to send 1 tech to do the job whereas the other contractor would always send 2 techs. Solar Help provided great professional service and saved me a big bill from HECO!!! Since it's been hot, I've had to use my AC system almost all day!! Thanks Solar Help!!

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

We had a great experience with PV Tech and they helped us through the GEMS program. They were super…read moresupportive and we are excited to have an amazing solar set up. Everyone was helpful, friendly, and knowledgeable. They followed up, checked in on us, and helped us through the process. We have a great system that has been working smoothly. From the planning to the installation, very professional and a pleasure to work with every person on the team.

Extremely great atmosphere to work in. Sid is one of a kind! He's a Great Mentor to us and kind as…read morewell. Canvassing is fun and we help people everyday save money so they can live better lives themselves. We're spreading eco-friendly and a healthy environment. Cameron is the best admin guy out there. He's super-human that guy. Everyone builds each other up and to me that's special and meaningful!

We had a great experience working with Julian and the Solartech team here on Oahu. From the start…read moreJulian didn't come across as a typical sales rep at all -- he felt more like a knowledgeable industry expert who offered thoughtful, objective opinions about different technologies and brands. Before meeting him, I spoke with two other solar companies. One rep came on extremely strong and the meeting felt very sales-driven and impersonal, which made it hard to trust the information being presented. The other rep seemed to still be in training and had to run nearly every question through a senior colleague. Working with Julian was a relief. He's clearly experienced and communicates in a smart, casual, and very approachable way. We also had a great experience with Jelly and Brandi from the Solartech administrative team--they were easy to work with and helped keep everything moving smoothly. Solartech's digital quote platform made comparing options and selecting our plan simple and easy to understand. We ultimately decided against Tesla batteries after learning about potential overheating issues, which can be a concern in a place as hot as Hawaii. We went with Enphase we're happy with our choice. The installation team was excellent as well. Nainoa, the lead electrician on our project, is a total pro--easy to talk to, great at problem-solving, and he helped us quickly figure out a battery placement challenge. He completed the electrical work in just a few hours. During the panel installation, the crew accidentally drilled through part of our roof which caused a small leak, but they responded immediately and repaired it right away. Everything was patched up and looks good as new. We really appreciated how quickly they addressed the situation. Post-purchase support has been just as strong. I had some questions about how our system was pulling power from the grid, and Julian took the time to explain everything. It turned out to be more of a settings preference than an issue. He followed up with helpful explainer videos and even called a week later to make sure everything made sense. Overall, we're very happy with the experience and appreciate the professionalism, transparency, and support from the whole Solartech team.

Solar Tech did a phenomenal job on my house and I would highly recommend their services…read more I have been in commercial construction for 20 years and have managed several large projects, so I was a tough critical with every company I interviewed. From the initial quoting process through installation, I was thoroughly impressed with their team! I got quotes from three different, highly-rated vendors... Solar Tech was not only significantly lower, they were the best value. Cisco had a great technical understanding and was a phenomenal communicator, working hard to ensure they were providing a system that best fit our needs. They provided multiple viable solutions for financing the project and did a great job working through permitting in a timely manner. Their install team, Nainoa, Nakoa, Asa, Wes, Kevin and Sean absolutely crushed it on the install. They were professional, knowledgeable and did not mess around... installing a 22 panel system with 2 Tesla Batteries in under 6 hours. I would highly recommend their services for anyone considering solar on your home.

Our hot water wasn't working properly it would be hot for a few second then cold. I called Peter…read moreat Energy Unlimited, left a message. A guy name Mark called me. I explained to him what was going on. I scheduled an appointment, I told him I wouldn't be home when they are at my house. He told me they would call when they were there. The day of the appointment I was at work, I waited for someone to call , no call at all so I wasn't sure if they checked on my heater. I called Mark, left a message. No call back. So I called Peter, same left message nothing, no call back that evening the next day.... Nothing for days. Then I get a text with a bill, and asking me what my last name was. I text back please call me because I had questions what was done because we still didn't have hot water, still hot then cold. Communication with them is terrible!!!! Then when I did receive a call, I missed the call; called mark back, left message, again no call back. So this was frustrating so I called my plumber to check my water line if something was wrong they checked and said no. He said my mixing valve needed to be replaced, they couldn't do it, they told me the solar people should have checked on would have knew the problem. . So I called Mark and left a message of what needed to be done. How quickly he returned the call and told me it would be another $200 to replace it. So I asked him you bill me for painting the insulation, checked the solar etc. I question him about him painting the insulation then he asked me did you climb up to check...I can see it from my daughters window Mark! Anyways the plumber asked me why the anode was changed so many times? Anyways I called on my retired friend who was a repairman. He checked the solar, anode and said the mixing valve needed to be replaced, he was nice to pick up the valve for me and replaced the old defective one. I'm fortunate to have a friend that could do the repair! Now I have cold and hot water thanks to my friend!!! I will seek another solar company with better customer service with better customer communication.

Peter was fantastic! He is very responsive--calls back within a couple hours. He will troubleshoot…read morewith you over the phone so that anything you are able to do as a homeowner can be solved more quickly and easily. He not only repaired my water heater but he took the time to explain the mechanics so that I could better take care of the appliance and reduce my bill. Thank you, Peter!

They were super knowledgeable and helpful. Their job was so quickly done with detailed work. At the…read moreend of the each work day, they cleaned and organized the area and the yard that they were working on below the roof so nicely so we didn't feel like we were living at the construction site at all!! The cost are very fair and affordable compared to other businesses. I loved their suggestions at each steps and future plans. They gave us awesome information to keep the cost down and keep their work last longer. I recommend highly if you consider a roof replacement and repair!!! Super nice people who work so hard so quickly !!!

What a monopoly you have! I called in to schedule someone to…read moretroubleshoot my pv system. Before anything else can be done, I have to pay for your monitoring system, Envoy,for $1300-$1400! This is the monitoring system YOU installed and it died within the first year. Alternate Energy could not repair it and it hasn't been working since. Why is the consumer responsible for a tool YOU use?! Why can't you connect to my system with a laptop to troubleshoot why my panels are not generating any power? Unfortunately, I choose the wrong company!

This review is overdue…read more The 5 stars is for the work that was done not the process of the companies who took over. I will be honest and it was or maybe still as the transition from SunPower to SunStrong has not been the smoothest. This transition left those of us with contracts in limbo waiting to find out who does our servicing which in the end went to Sunspear Energy. It took quite a while BUT in the end the work performed was done professionally and well. Much thanks to Zack for taking care of the initial request and getting the panels up to par. Many mahalos to Issac, Issac Jr and Isaiah for the care they took in removing and then reinstalling our panels for roof work. I can't speak for the companies BUT these guys ...Zack, Issac, Issac JR and Isaiah deserve this shout out. It was a pleasure and we were very happy with their work and professionalism. Thank you.

I had been putting off my decision to go solar for some time, but when I came across an ad from…read moreSunspear on Facebook, I couldn't resist the urge to finally make the switch! I'm extremely pleased with the level of professionalism, the quality of service, and the enthusiasm of the entire team--including Anela Havellana (Advisor), Alex Abshire (Project Manager), and David Mcelroy (Installer), along with the rest of the residential installation crew. They guided me through every step of the process, from securing loan approval to managing permits, installation, energizing, and finally getting everything set up for smart export to HECO. It was truly an incredible journey! Now that everything is up and running, I can't help but smile every time I sit back and enjoy the beautifully sleek design of the entire system. If you're still on the fence about going solar, just take the plunge! It's time to go green and help preserve our planet for future generations!