This review is overdue. The 5 stars is for the work that was done not the process of the companies who took over. I will be honest and it was or maybe still as the transition from SunPower to SunStrong has not been the smoothest. This transition left those of us with contracts in limbo waiting to find out who does our servicing which in the end went to Sunspear Energy. It took quite a while BUT in the end the work performed was done professionally and well. Much thanks to Zack for taking care of the initial request and getting the panels up to par. Many mahalos to Issac, Issac Jr and Isaiah for the care they took in removing and then reinstalling our panels for roof work. I can't speak for the companies BUT these guys ...Zack, Issac, Issac JR and Isaiah deserve this shout out. It was a pleasure and we were very happy with their work and professionalism. Thank you. read more

I had been putting off my decision to go solar for some time, but when I came across an ad from Sunspear on Facebook, I couldn't resist the urge to finally make the switch! I'm extremely pleased with the level of professionalism, the quality of service, and the enthusiasm of the entire team--including Anela Havellana (Advisor), Alex Abshire (Project Manager), and David Mcelroy (Installer), along with the rest of the residential installation crew. They guided me through every step of the process, from securing loan approval to managing permits, installation, energizing, and finally getting everything set up for smart export to HECO. It was truly an incredible journey! Now that everything is up and running, I can't help but smile every time I sit back and enjoy the beautifully sleek design of the entire system. If you're still on the fence about going solar, just take the plunge! It's time to go green and help preserve our planet for future generations! read more

Sunspear Energy - Tesla Powerwall Gen 3! - Solar Installation Near Me - Honolulu, Hawaii

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I received a couple of calls regarding the no response to my voice message. The Ops Mgr explained that the website phone number was tied to an employee's number, who is no longer there. My voice message fell through the cracks. I'm just glad I received an apology and some reassurance that I should receive better customer service in the future. read more

Worst company ever!!!! I choose Sunspear because of the warranty that they offered. Price was in the middle of the 5 other companies I called. Getting the quote went fine. But other than than it has been nothing but trouble. After all the paper work was signed and a deposit was made it went down hill from there. Before I signed the contract I asked Anela the sale person I was working with if the install could take place on a certain date in Oct 2024, pointed out the location I wanted the batteries to be installed and asked if the electrical work could be installed on the outside of the house. In other words they would not need to access the inside of the house. Was told the date I request won't be a problem, the battery location was okay and that they would not need access to inside of the house. Weeks later I was told by the project manager that she was not informed of any request on the install date. Was also told by the designer that the location of the batteries might not be possible. After going back and forth days I finally got the date I wanted for the install and location of the batteries I requested. On the day of the install was told by the installers that they were not informed about the electrical work not going threw the attic and would need access inside the house. After he called someone he stated if I signed the drawing they had they could run the electrical on the outside of the house. The work was suppose to take 1 day but at the end of the day I received a call and was told they could not finish and would need to come back. Was not given a date on when they would return. The next day I called the project manage Alex about the problems I was having with the install. Mainly when they would finish the work and was the brick they grabbed from my yard to placed under one of the batteries was a permanent solution for the concrete pad they poured being to small. After weeks of Alex not returning my phone calls I got a call from a guy saying he was at my place to finish the install. At the end of the day he called back to say there was a problem and someone else would be back to fix it. In the end my system was not fully up and running until late November 2024. The brick under the battery is the permanent solution for their screw up. Took over 5 months for HECO to approve the system. (I kept getting emails from HECO every month stating they need more information before they could approve the system.) Never head back from Alex after the install date even though I called multiple times and left messages . I later found out she no longer works there. But only 4 months later because I finally called the main office asking why HECO wont approve the system. Got a call mid May 2025 saying they were at my house to drop of a gift. It was a Yeti water bottle. And now 1 of the Tesla batteries is flashing red and I can't get anyone from Sunspear to help me. read more

Sunspear Energy - How Sunspear fixed a problem because they made a mistake! - Solar Installation Near Me - Honolulu, Hawaii

Sunspear took over our previous solar company, they came out to troubleshoot our solar panels in October of 2025, we were informed that an inverter would need to be ordered and replaced. The last communication we received from Project Manger Ann Dang was in December. Emails were sent to them for a follow up that came with no response. We called Ann's office a few times with no answer and no return call. We are now at the ending of February and she has still not returned a single phone call or email. We called the office on the 11th of February and was told by the person who answered that they would check the warehouse to see if the item arrived and if not would follow up to see what was going on and we would get a phone call back. It is now the 23rd and still no call. Absolutely horrible customer service and horrible transparency in this whole situation, all while our electric bill is taking a hit because we are waiting on an item for the last 4 months. The previous company didn't even take this long. Truthfully if i could rate them without a star i would, this is sad that this is the first impression we get of this company on our first encounter. read more

The Sunspear team was such a pleasure to work with. From start to finish, every person we interacted with was knowledgable and professional. Ryan Smith (our sales guy) was professional and not pushy. He made sure we understood what we were getting and right-sized our system for our needs and for maximizing tax credits. He also didn't push us to get a bigger system than we needed. Toy Eastes from the office kept us in the loop every step of the way and made the whole process seamless. Electricians/Technicians were polite and professional and got the work done really fast. Also stayed late one day to make sure they could finish it up by the second day. Drew and Tracy were fantastic at explaining things and they caught a couple of things that were missed - painting the plywood board to match our house, the location of one of the panels which would've cut into our parking space. In both instances, they were super patient and was willing to resolve all issues before continuing. Nicholas, who came out to spec out the area and to activate the system gave thorough and clear instructions and made all the timelines and expectations very clear. The time it took from signing to activating the system was also quicker than I thought it'd be! Would highly recommend Sunspear for anyone considering solar. read more

On the nightly news they featured a story about the HECO battery incentive and interviewed a representative from Sunspear Energy. Looked up the story on the news stations web site and called Sunspear Energy. The representative on the phone was very helpful and informative. He took my information to have a sales associate follow up on my request. It's been 2 months and no one has followed up. I don't see how they got a 5 star rating, "Buyer Beware". Have received email from company owner apologizing for the missed communication. Glitches in their system were the cause of missed follow up and follow through. They do have a good rating from the BBB and are awaiting accreditation. read more

I want to thank Anela Havellana from SunSpear Energy for her recommendations for my solar panels and Tesla battery. All of the staff worked to make sure I was happy with my installation. Mahalo read more

If you are looking for an exceptional solar company- seek out Sunspear Energy. They are a remarkable team of friendly, professional, knowledgeable, and incredibly hard working people. From start to finish they were readily available for any questions we had (which were many), and extremely helpful walking us through all of our options. Their communication and follow-thru was unlike any company we've ever gotten to work with. They care, and they match that with an outstanding work ethic. Sunspear energy is a dynamic crew, more like a family, and their experience shows in the process. It can be daunting to explore a solar project, let alone choose a company- let me assure you that you are in phenomenal hands when choosing Sunspear Energy. Shout out to Anela! She deserves a standing ovation :) We are very grateful for all of your help- thank you again! read more

I been updating my home system to account for my tenants. I now have 27kW of PV on my home all installed by the team at Sunspear energy. I have recommended Sunspear to all my friends and family. We have been through many phases which was recommended by our Sunspear rep because I didn't have cash to build the system all at once. We now have 6 Tesla powerwalls on my home. Shame that the Koolau's and the clouds block sun all day, but if it weren't for the system Sunspear installed I'd be paying $1600/mo for electricity to HECO. Every year the Sunspear team leaves me happy that I'm generating power for myself and saving about $20k a year on electricity, not including the tax credits I got from state and federal tax credits. From my experience Sunspear may not be the cheapest company around but you get what you pay for and it's been worth every penny. read more

I've researched many solar energy PV companies for more than a few years and finally decided on Sunspear Energy. The SunPower products they offer with warranties are unmatched against their competitors. After researching many company reviews, especially post installation (service, issues, and follow up), I had found less negativity with Sunspear Energy. We experienced communication issues and delays at the beginning of the process, but their team members were all polite and professional. We had a very good experience with the following key individuals during the process: * Anela Havellana - in the initial contact and consultation * Toy Eastes - duration of the project with information, updates, explanation of process & procedures * Nicholas Zimmerman - during post installation, tech information and support read more

After getting quotes from several solar contractors I met with a representative from Sunspear Energy. The difference in knowledge, price and overall professionalism was obvious immediately. The design, permitting and installation process was smooth and looks great! A+ company! read more

We started our solar journey with another company we met in Costco. That was a mistake! They dropped the ball. Then we heard about Sunspear. Our first point of contact was Ricci who sent Rick Bergstrom within a few days to our house to explain the process and answer all the questions we had truthfully without all the sales fluff. We understood the process easily! Both Ricci and Rick kept in touch from start to finish walking us through each step. We started in December 2023 and by February 2024 their install team was at our house. The install team was here at 8am and finished installing before 5pm. They were quick and efficient. And so friendly. Our dogs were a bit agitated having so many strangers but those guys came to say hi to the dogs and played with them for a few minutes. By the time they left you didn't even know they were there! The property was cleaned up completely. We have told our entire neighborhood about Sunspear and highly recommend them. Special thanks to Ricci and Rick! read more

Anela was excellent in assisting me with getting solar installed on my house and the company did beautiful work, quickly, efficiently, and effectively. I highly recommend Sunspear to get solar done on your house, it has saved me so much and is one of the best investments I've done to my house! read more

Jeff and his entire team at Sunspear were great to work with. His team went above and beyond to educate myself on the various options and benefits and delivered as promised. His subs were great to work with as well. The app makes it easy to use and review energy consumption. I received multiple quotes from other companies, and Jeff spent the time to review with me and discuss the pros and cons for each. Happy that we decided to purchase our system. Many of the other companies have hidden costs, subpar technology, and some even require you to provide them with your tax savings. Jeff also pointed us in the direction of some creative financing options. I highly recommend Jeff and his entire team at Sunspear. read more

Sunspear installed our system almost two years ago. I received 5 different quotes before choosing, and theirs was by far the best in terms of both price and quality of materials. The process was painless and seamless. We power our home and almost all of our driving with our system. There's not much to say beyond total satisfaction. However, I was most impressed when, after a grid outage a few months ago, a Sunspear technician reached out to make sure everything had performed correctly and asked if we needed anything at all. That was a year and a half after the instal and they are still looking out for me. Much appreciated read more

amazing quality, professionalism and care. we had our project done and system running in no time. very satisfied and highly recommended.

For 2 months in my spare time, I researched solar panels/batteries and installation companies. After comparing equipment, costs, and customer reviews from many installers, Sunspear Energy was the best choice for me. Sunspear showed patience and guided me through the entire process from beginning to end. Also, Sunspear managed my expectation with the backlog of building permits and their response time to my questions are excellent. During the installation and commissioning processes, the workers were very detailed, organized, and professional. In hindsight, Sunspear made the entire process extremely organized and worry-free. They actually took my hand and guided me when I had no experience with the solar panel/battery. The following are the staff members I greatly enjoyed working with : 1. Senior Sales Consultant Anela provided an introduction to the company's services and a solar panel/battery tutorial. 2. Coordinator Ms. Alex managed my expectations and scheduling beautifully. 3. Project Administrator Toy coordinated with HECO, HOA, etc... This coordination made the process even more stress-free. 4. Installers Ricci, Randy, Nainoa, and Kayla with expert installation with care. From a "bird's eye view", you can see the panels designed beautifully to maximize the sun's direction and space on the roof. 4. Electricians Larry and Drew wired and put together the connection with the solar panel/Tesla battery to the electrical source. There were very few electrical conduits used therefore making the setup very professional. 5. Quality Control/Commissioner Nick ensured all work is graded 'A+' and was extremely helpful with an explanation of the entire solar panel/battery system. read more

Outstanding company to take care of your solar needs. Their follow through and communication is superb. From my initial conversation with their sales division I knew I was in great hands. They helped every step of the process move forward and took the time to answer all my questions. Every employee is very professional and take pride in their work. You can tell customer satisfaction is very high on their priority list. Even the owner was involved in assuring his high level of quality was implemented. I recommend Sunspear to everyone. Great value and superb workmanship. My family is very satisfied with our Sunspear solar system. read more

A fantastic solar experience by SunSpear Solar Company from start to finish. After meeting with a few solar companies in 2022 SunSpear comes up on top. And I mean way on top! I first met with Rick Bergstrom "Senior Energy Consultant" back in July 7, 2022. I can begin to tell you how great this guy is. Rick never failed or fails to respond to any question's I asked and continue to ask. Because I knew very little about solar at the time, and still have a lot of questions. And everything we discussed on our face to face meeting was also rewritten and sent to me via email that same afternoon. He even had a written proposal emailed to me that same night. And I'm talking about pages and pages of information and number's. Something that I know all homeowner's would want to know, right! Thank you Rick Bergstrom for all your patience. And even though I asked you some pretty dumb one's you always took the time to answer them in the way that I could understand. And it only took you minutes to respond, everytime! You respectfully are the best! Now, I'd like to give a big mahalo to all the worker's and personally commend each and everyone of them who from the beginning till the very end made it all possible for installing my entire solar system. Not only did they do a fantastic job. All of them were totally respectful and always willing to answer any questions that I had. And all of them were exceptionally neat every time they left the job. I respect these people so much I feel it's only fair that I should at the least mention their names. So thank you to: The Roof Crew: Brandon Abiva, Jeremias Allen, Katrina Ticomb, Sam Filer and Randy Han Electrical Crew: Dean Yoshikawa and Kainoa Yoshikawa Electrical Commissioner: Drew Woodworth This person took care of all my applications with HECO, DPP and getting and ordering all the equipment for my project:Toy Eastes Lastly my special thank you to Ricci Scott-Ahau, Project Coordinator at SunSpear Energy. Super pleasant, easy to work with and unbelievably friendly. And she always has so much ALOHA! Always has a "can do," or "I will find out for you" attitude. What more can you ask for from a Project Coordinator besides having great customer service? So, if you're planning to have solar installed in the very near future. Be sure to contact SunSpear. I highly recommend SunSpear. You'll be glad you did! Thank you and Aloha SunSpear! read more

Our experience with Sunspear was amazing. This is one of the best companies I have encountered in Hawaii. From the design stage all the way through the 7-hour compliance review, I was so impressed with the people. Even when there were challenges, they never stopped working for us. Hiring smart, responsive and customer -focused employees must be one of their goals. And the product is excellent and I think I got a really good deal. Highly recommend Sunspear! read more

Who? recomended by sun power??? what does it say of sunpower? 4 reviews from realitives dont keep appointments with bullshit excuses waste your time how competent if they cant even keep an appointment? read more