We had a great experience with PV Tech and they helped us through the GEMS program. They were super…read moresupportive and we are excited to have an amazing solar set up. Everyone was helpful, friendly, and knowledgeable. They followed up, checked in on us, and helped us through the process. We have a great system that has been working smoothly. From the planning to the installation, very professional and a pleasure to work with every person on the team.

Extremely great atmosphere to work in. Sid is one of a kind! He's a Great Mentor to us and kind as…read morewell. Canvassing is fun and we help people everyday save money so they can live better lives themselves. We're spreading eco-friendly and a healthy environment. Cameron is the best admin guy out there. He's super-human that guy. Everyone builds each other up and to me that's special and meaningful!

Very responsive to our requests. Got the job done quickly and transparently. The prices are very…read morecompetitive. I have looked at 5 different companies for friends and family and I also recommend Independent Energy.

I was in a bit of a bind as my Tesla Powerall had a system fault and stopped working. To my luck…read morejust as this happened the original installers was undergoing bankruptcy and because my system was paid off it was not purchased by the new company. I was left with no service provider. I called a couple of companies and they either couldn't provide service or the information given was really no help. I called Independent Energy and Sean-Daniel listened to the issue I was facing and provided excellent care. There were a lot of hoops to clear but Sean-Daniel guided me through the whole thing. Then to top it off just as the Tesla battery was finally ready for replacement, my inverter stopped working. Through our communication, I simply asked if that was also something they could help me with also. I simply had to provide some information and they took care of the rest. I was kind of left on my own with the previous company, but Sean-Daniel and Independent Energy really guided me through the replacement process and took care of me even though they were not the original installers. If you ever get into a situation similar to mine or looking to get any kind of solar service, I highly recommend Independent Energy of Hawaii1

Big Mahalo to the guys at HI Power Solar for installing my PV panes. Your crew had my PV panels up…read moreand running on day one, just in time before rebates ended. Shutout to Electrical Forman Rico, Electrical Helper Josh, Roof lead Kaipo E and roof Helper Ezekiel.

A quick shout out to Mr. Cruz Romero of HI POWER and his employees Chance 'um (real name) and…read moreJoshua. My Generac battery was not charging and as soon after I spoke with Mr. Cruz Romero, it took only seven days to diagnose and fix the problem. Chance 'um and Joshua were friendly and professional but most importantly, they were very knowledgeable of their craft - excellent electricians. Thank you HI POWER!

Most recently my PV solar system had an alert that 1 of 2 inverters went down. I previously tried…read moreanother contractor about 1.5yrs ago with the same problem and the inverter was replaced. However, the other contractor had to send their tech out to troubleshoot before determining the problem, then once determined or confirmed it was an inverter issue, it took another 3 weeks to have it shipped and schedule a tech to come back in install. This process took about a month. You can imagine what my HECO bill was for being out of solar operation!! Unfortunately, the same inverter went again and this previous contractor couldn't send a tech out for 2wks. Knowing it would take that long to send a tech out. I decided to call Solar Help as they once replaced my hot water tank. They were extremely responsive and told me I just had to give them administrative rights to view my system from their office which was completed in 1 day! They got approval to order the new inverter and send a tech out within 1.5 weeks. They only needed to send 1 tech to do the job whereas the other contractor would always send 2 techs. Solar Help provided great professional service and saved me a big bill from HECO!!! Since it's been hot, I've had to use my AC system almost all day!! Thanks Solar Help!!

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

We had a great experience working with Julian and the Solartech team here on Oahu. From the start…read moreJulian didn't come across as a typical sales rep at all -- he felt more like a knowledgeable industry expert who offered thoughtful, objective opinions about different technologies and brands. Before meeting him, I spoke with two other solar companies. One rep came on extremely strong and the meeting felt very sales-driven and impersonal, which made it hard to trust the information being presented. The other rep seemed to still be in training and had to run nearly every question through a senior colleague. Working with Julian was a relief. He's clearly experienced and communicates in a smart, casual, and very approachable way. We also had a great experience with Jelly and Brandi from the Solartech administrative team--they were easy to work with and helped keep everything moving smoothly. Solartech's digital quote platform made comparing options and selecting our plan simple and easy to understand. We ultimately decided against Tesla batteries after learning about potential overheating issues, which can be a concern in a place as hot as Hawaii. We went with Enphase we're happy with our choice. The installation team was excellent as well. Nainoa, the lead electrician on our project, is a total pro--easy to talk to, great at problem-solving, and he helped us quickly figure out a battery placement challenge. He completed the electrical work in just a few hours. During the panel installation, the crew accidentally drilled through part of our roof which caused a small leak, but they responded immediately and repaired it right away. Everything was patched up and looks good as new. We really appreciated how quickly they addressed the situation. Post-purchase support has been just as strong. I had some questions about how our system was pulling power from the grid, and Julian took the time to explain everything. It turned out to be more of a settings preference than an issue. He followed up with helpful explainer videos and even called a week later to make sure everything made sense. Overall, we're very happy with the experience and appreciate the professionalism, transparency, and support from the whole Solartech team.

Solar Tech did a phenomenal job on my house and I would highly recommend their services…read more I have been in commercial construction for 20 years and have managed several large projects, so I was a tough critical with every company I interviewed. From the initial quoting process through installation, I was thoroughly impressed with their team! I got quotes from three different, highly-rated vendors... Solar Tech was not only significantly lower, they were the best value. Cisco had a great technical understanding and was a phenomenal communicator, working hard to ensure they were providing a system that best fit our needs. They provided multiple viable solutions for financing the project and did a great job working through permitting in a timely manner. Their install team, Nainoa, Nakoa, Asa, Wes, Kevin and Sean absolutely crushed it on the install. They were professional, knowledgeable and did not mess around... installing a 22 panel system with 2 Tesla Batteries in under 6 hours. I would highly recommend their services for anyone considering solar on your home.

From start to finish the service was professional and timely. The installers were courteous and…read morehard working. Dan in sales was always quick to address all questions and provide documentation needed to claim the tax credits. Site inspectors were also diligent and courteous while doing their work. I highly recommend this company. There is a big difference between them and other solar companies I have worked with.

Devon was super helpful. I was shopping for some panels for a DIY off-grid project and called…read moreeveryone else on the island but nobody wanted to talk with me. One guy even hung up up the phone even though I was ready to spend close to 3 grand. I understand everyone was rushing for the tax credits but some business seem to forget that it's the long run that counts, and even though I'm not familiar with the quality of IPE's workmanship I would definitely send people their way based on their customer service.

What a monopoly you have! I called in to schedule someone to…read moretroubleshoot my pv system. Before anything else can be done, I have to pay for your monitoring system, Envoy,for $1300-$1400! This is the monitoring system YOU installed and it died within the first year. Alternate Energy could not repair it and it hasn't been working since. Why is the consumer responsible for a tool YOU use?! Why can't you connect to my system with a laptop to troubleshoot why my panels are not generating any power? Unfortunately, I choose the wrong company!

This is one of the best companies that I am sadly going to remove from my usual go-to list. I've…read moreused them for many jobs and meant to write praise for them, but it took some frustrating experiences to get me to post this one. Let me start with the praise that is well-deserved: 1) Solar panels and battery storage. My parents used them first, and Alternate Energy briefly monitored their solar panel production to find that one panel was not producing as well as the others - something my parents wouldn't have noticed. Fixed. Leeland was an amazing point of contact for us when we then added solar and batteries to our home. He sized it based on our current usage and didn't fuss when we asked to go bigger, knowing our usage would increase. During the pandemic we contacted Leeland again to ask about maxing out solar panels on our roof and adding another battery to our home - again, all done quickly, and done well. 2) Electric vehicle charger installation. We had one EVSE installed during the solar panel job, done for a very fair price (even by mainland standards). We later asked to have a second EV charger installed. This one had an issue in that it didn't show up in our Tesla's energy tracking. Trevor was amazing for contact and coordination (for this and other projects) - he noted that the technicians who had done the job were newer, and he got it working quickly. He also noted that they had installed the wrong kind of electrical outlet, as they had used an indoor outlet (although with a cover). He swapped it out for an outdoor outlet and fixed some minor damage that had occurred during the installation, all at no extra charge. I appreciated his thoroughness! 3) Solar water heater maintenance. Simple and fine. 4) Home ethernet wiring. This one isn't listed as a service that they do, but their electricians took the job and did an absolutely amazing job of adding ethernet to my rooms based exactly on what I asked for, and to the outdoors for security cameras. They mounted the cameras (I handled the angling) and even tried to fix a cover for one of my air conditioners that keeps sliding down. The cost of this work was significantly less than a "low voltage" installer had quoted. 5) Air conditioning repair. One of my AC units began to struggle, and the technician identified that the condenser unit would need to be replaced. We had some scheduling delays for this one, and I have to give a shout-out to Ginger on the phones and by email, who was empathetic, responsive, and incredibly helpful. After the job was done I noticed a water leak; I tried to trouble-shoot it on my own and eventually determined that the water was coming from behind the unit. The technicians came out, identified that they hadn't fully secured the insulation, and even tried to scrub away some of the water stains on my wall. If you're keeping track, that's a lot of jobs, and while two of them weren't all 100% perfect, the company ultimately identified the issues and made them right. So why the negative? It has to do with the billing. 1) For the ethernet job, we had discussed the quote and then noted in advance that if the job took longer than expected there could be a cost increase. A complication did occur, causing delay. I had received one bill at the start to pay a portion of the job before it started (which is standard), and then the second bill at the job completion seemed to include the added time. However, I was later told that I still had to pay the rest of the first bill. That would mean that the cost overrun was over 50% of what was quoted. It took multiple calls over multiple weeks to get this one resolved. The company ultimately cleared it and said that everything was paid, but that was a lot of time and stress. 2) The air conditioning repair job in which they had to return to fix the insulation and admitted to it being their error? I agreed to pay a service fee, and was given a positive response when I asked if the fee could either be reduced or waived if it was found to be related to the original job. The technicians usually leave a receipt of the work done before the final bill is sent to us, but we didn't get that, nor did we get a final bill to pay. We assumed that they took responsibility for their work and left it at that. 7 months later I received notice that "internal oversight" had occurred and I owed the full $575. I called in, was offered $150 off, and admitted I was unhappy; I said it might be reasonable to pay the time for the technicians, but they admitted it was their error. So the bill was reduced to $250 for the technicians' time, they confirmed I'd get a new bill, and then promptly terminated the call, without so much as a season's greetings or an apology. I won't be so dramatic as to say I'll never use them again, but I've gone from seeing what else I can possibly use them for to making them my last call. Save all invoices and get confirmation of payment completion in writing.

This review is overdue…read more The 5 stars is for the work that was done not the process of the companies who took over. I will be honest and it was or maybe still as the transition from SunPower to SunStrong has not been the smoothest. This transition left those of us with contracts in limbo waiting to find out who does our servicing which in the end went to Sunspear Energy. It took quite a while BUT in the end the work performed was done professionally and well. Much thanks to Zack for taking care of the initial request and getting the panels up to par. Many mahalos to Issac, Issac Jr and Isaiah for the care they took in removing and then reinstalling our panels for roof work. I can't speak for the companies BUT these guys ...Zack, Issac, Issac JR and Isaiah deserve this shout out. It was a pleasure and we were very happy with their work and professionalism. Thank you.

I had been putting off my decision to go solar for some time, but when I came across an ad from…read moreSunspear on Facebook, I couldn't resist the urge to finally make the switch! I'm extremely pleased with the level of professionalism, the quality of service, and the enthusiasm of the entire team--including Anela Havellana (Advisor), Alex Abshire (Project Manager), and David Mcelroy (Installer), along with the rest of the residential installation crew. They guided me through every step of the process, from securing loan approval to managing permits, installation, energizing, and finally getting everything set up for smart export to HECO. It was truly an incredible journey! Now that everything is up and running, I can't help but smile every time I sit back and enjoy the beautifully sleek design of the entire system. If you're still on the fence about going solar, just take the plunge! It's time to go green and help preserve our planet for future generations!

Truly, we can't possibly say enough GOOD things about Dane from RenewHawaii--professional,…read morethorough, meticulous, conscientious--everything that was needed to solve the problem! We were having trouble with our SunBandit hybrid PV Solar Hot water heater--monitor lights indicating that service beyond reset was necessary. Frustrated by the original installers who put the problem back onto the manufacturer and would get back to us. We knew we needed to find a higher quality PV service technician/electrician. A contractor friend suggested we contact RenewHawaii. What a great referral --that is exactly what we found with them: quality work and excellent service! Dane came out and evaluated the hot water PV system, thoroughly inspected and checked everything on the PV side, fixing the issue on that end. The next day he returned to verify all was still good on the PV side. He then took the time and the effort to consult with the manufacturer's service department to troubleshoot the hot water tank setting and make all the required adjustments to ensure everything PV and electrical was working. Mahalo! Going forward in the future for any PV service and maintenance we need, we will contact RenewHawaii. Suffice it to say that we highly and enthusiastically recommend Dane, and RenewHawaii.

From the owner: Our team of seasoning installers have over been through every situation you could think of. feel…read morefree to reach out to us with questions. We are your friendly neighborhood electricians.