Outstanding Home Security System - Total Peace of Mind I've been incredibly impressed with this home security system from day one. Setup was straightforward, the equipment feels high-quality and durable, and the entire system just works exactly how you'd hope it would. The app is intuitive and easy to use, whether you're checking in while away or managing settings at home. What really stands out is the reliability. Alerts are fast and accurate, and the system provides a strong sense of safety without constant false alarms or glitches. Customer support has also been excellent--responsive, knowledgeable, and genuinely helpful, which makes a huge difference when it comes to something as important as home security. Overall, this system delivers exactly what you want: peace of mind. It's dependable, user-friendly, and clearly designed with real people in mind. I would confidently recommend it to anyone looking for a trustworthy, high-quality home security solution. read more

It looks like we were just a minority in the introduction we experienced with Zmana as this business does look like it provides quality products and services. My poor review comes from a customer service stand point. Long story short, we purchased a home in which Zmana was already integrated into the system. All we had to do was call Zmana directly to set this up. I ended up working with Kevin Aboud and discovered that my husband was put as the main point of contact on the account. We scheduled our standard service not long out and I requested to see what upgraded options would be available. Kevin took my email address down and assured me he would have a technician email BOTH me and my husband a list of upgraded offerings. I let my husband know and we both awaited the email of what could be offered. Fast forward its right before the visit and the technician ends up TEXTING my husband a brief list and total cost to install an additional product for quite a high figure. My husband concerned for the fee asked to cancel the visit for now and we will reschedule as we would be unavailable for some time after that. Here is where things went sour... the tech ends up being confused about the cancelation and ends up CC'ing my husband on an email to Kevin. Kevin then replies back stating my husband "doesn't know what he wants" and I "want it all". Basically claiming we are not on the same page. Well its definitely hard for both of us to be on the same page when Kevin fails to follow through with his promise to have us both given a detailed list of what could be done. Would you not have some concern that you are all of a sudden receiving a shanty quote via text message from a random number? I took this issue to Zmana's customer service and worked with Carly. She was definitely helpful and profusely apologized for this unprofessional behavior. Shockingly, Kevin's title shows as a "Partner" with Zmana. Maybe some additional training wouldn't hurt a higher up? Word of advice, make sure you don't CC your clients/customers when talking smack about them. We ended up forgoing their services. read more

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Kyle Layugan worked with us today! He was very informative and helpful with whatever questions I had. Mahalo!

Kyle was prompt and came before scheduled. Fixed the minor issue easily (garage door sensor), less than 5 minutes of arriving. Suggested another minor issue that I respectfully declined since I could do it myself. He made sure everything was all set before leaving. read more

I had a great experience with ZMANA! Kyle helped me register my doorbell and set up our smart home system. He was very informative and knowledgeable. Highly recommend! Thank you again. read more

I've had the best experience with zmana. Always prompt and professional. Kalai'i in particular has been so efficient. He just installed three new cameras for me. They are perfect. He always communicated with me with any questions. He did a great job as I needed to relocate a camera. Trusting his advice on placement. It came out perfect. He cleaned everything up, as if he was never there. I've had other companies before, but zmana is top notch. Mahalo kalai'i for making everything go smoothly read more

We're new customers with ZMANA. Our very first experience with ZMANA was outstanding! Our service rep was Isaac, and he was awesome! His customer service, knowledge and diagnostic expertise was phenomenal. read more

Zmana is by far the best security company. Prompt, Attentive , Efficient, great products. Company owner Kevin has always been knowledgeable and proactive. Carly's (manager), customer care is always prompt and responsive. Technician David, professional and diligent. read more

Amazing & outstanding service, product & people! The best priced SMART monitoring system w centralized service call center! Efficient & helpful! read more

Zmana is the security company to go to if you want fast, reliable and affordable! The equipment they use are the most newest technology you can get. My family truly feels safe knowing that Zmana is protecting us! Thank you Carly for always answering our questions and fast! Thank you Kyle for the super fast and efficient service you did for us! He knew exactly what we needed and he did it with a smile! Good service is what you'll get with Zmana! read more

We've had such a great experience with ZMANA, their entire team have been so helpful and having system has given us such great peace of mind.. We recently had a water leak situation arise while we were off island and thank god for our smart lock, we were able to provide a temporary code so the repairmen could get into our unit while we were away. It took so much of the stress off of us, can't recommend it more! read more

Great service, great product! They were interested in customizing my security system (cameras, sensors etc ) to fit my unique needs . Highly recommend! read more

Bought a brand new build in 2023 and had Zmana come and install our security camera system with no issues. Our door bell camera started acting up little over a year after install. Tried to diagnose ourselves but to no avail, reached out to Zmana for help. Kyle one of their technicians came and got it figured that the camera itself was no good, came back within a couple days swapped it out with a new one and works awesome now. Much mahalos to Zmana and Kyle for great work and service. read more

Kyle set up my Smart Home system and he was extremely helpful in troubleshooting issues with my panel. He and Carly were incredibly responsive when I had to reschedule service for my system. read more

Kyle was super helpful, effective and knowledgeable on the install and always a pleasure to work with. We were super impressed with his customer service and quality of work! Will definitely recommend Zimana and Kyle for any alarm and home needs services!! Carly was also super helpful and amazing at her organization skills. Thank you Kyle and Zimana! read more

Kyle is very respectful, helpful and provides awesome excellent service! Would recommend to a friend!

Kyle was extremely helpful and professional when he installed my smart switches and door lock. Highly recommended. He assisted me in connecting my smart phone with all my lights and my doors. 5 stars read more

Kyle helped me out by setting up my home's security system and smart switches. He made the process quick and easy and was really helpful with any questions I had. It was also very easy to schedule any follow up appointments with Zmana's office. Would definitely recommend their services! read more

After having tried many different brands and styles, I decided to have professionals consolidate my 2 different systems into 1 brand. After doing.my research and obtaining prices, my final decision went with Zmana. I requested a survey/quote to see how and how much to consolidate into a newer user friendly system. After meeting with Kevin who assured me that their cameras are the best but that I would also be happy with their service. We signed their contract and able to get an install lock date.. They sent Cody, their foreman and am completely happy with the final product!! Cody explained what he'll be doing and will have the wiring installed discreetly since they were installing outdoor cameras. Terrific attitude and excellent customer service. They really do put the customer satisfaction a priority. I would highly recommend them and know why they're ratings is a 5! read more

Kyle was on time and efficient. Service was great! Fast and helpful. Very friendly and problem resolved read more

Shane was amazing! He was able to walk us through the setup and features of our smart home system. We definitely wouldn't have been able to do this on our own. He also set up our home switch. Super friendly and knowledgeable!! Thanks Shane!! read more

ZMANA Residential and Commercial Security Systems - Smart switch and Alexa - Security Systems Near Me - Honolulu, Hawaii

Our ZMANA technician, Kyle, showed up promptly at the scheduled appointment time today. He was very courteous, introduced himself, explained why he was here and provided an estimate on how long it would take. He worked without any hesitation and completed the repair/replacement faster than his estimated time. After which he waited for and validated completion of the software upgrade. He reviewed everything he had done, showed up us the view of the new doorbell camera from our phones and helped set the proper notifications. Afterwards he answered questions regarding possibly adding another camera and ensured us that he would make sure we received an estimate for what we were interested in. Kyle is an excellent technician and is a terrific representative of ZMANA! read more

Had my security system installed by Kyle and David who were very efficient. Zmana provided excellent and fast service from the very beginning. From being introduced to the system, setting up the appointment and the installation, everything went smoothly. Thank you to David and Kyle for listening to my concerns and making the best decisions for the installation. Kyle also did an excellent job in explaining how to use the system. Thank you also to Isaac and Carly for answering all of questions and changing my appointments. read more

New homeowner and ZMANA came out for doorbell and garage install. Kyle was great for both times and helped set up our new smart system. Very nice and professional. happy with the service. read more

It's amazing the installation is fast, the crew work friendly and clean. And now i feel safe, that work so good.

I was originally unsure of the need for a security system but after someone came out to see my house the team at ZMana pointed out some problematic areas on my property. Things I couldnʻt just solve with the system I was about to get from costco. The installers were professional and everything is exactly how I expected. I feel so much better about my equipment I use for work, and the app to check everything is very user friendly. read more

Kyle was very professional and accommodating. He was able to provide excellent service and was flexible with our appointment. Quick and easy set up. I appreciate it! read more

Wanted to come on here thank Shane for coming by and helping my family and I resolve our doorbell camera and garage app issue. Shane was very professional and very nice! Would highly recommend Shane in the future! THANK YOU SHANE GOD BLESS YOU AND YOUR OHANA!!! read more

Kyle at ZMANA has been super knowledgeable and helpful. He made our moving in process so much easier! He was able to answer all of our questions and concerns quickly. Thanks Kyle! read more

Our tech, Kyle was extremely bright, knowledgeable, well-mannered, professional and customer focused. Zmana is very lucky to have such a great employee representing their company. We would highly recommend him to help resolve any issues or install any products. He should be commended for the great job that he does. Thank you Kyle!! read more

Had my security system set up today by Kyle Zmana. After installing the system he walked me through the steps on how to use it and I was very happy he took the time to explain everything. I would highly recommend this company to anyone looking to get a security system for their home. read more

Shane was so fast to help with a service call!! I would definitely recommend zmana! They are helpful with security updates and handling issues! read more

I had Shane come out today for customer support and he was early and was able to fix everything I needed very quickly. Big shout out and thank you to zmana for awesome customer support! read more

I had an outstanding experience with Kyle Layugan. He was incredibly knowledgeable, taking the time to explain every step of the process and making sure I understood how everything worked. His attention to detail and willingness to answer all my questions made the installation seamless. On top of that, his customer service was exceptional--professional, friendly, and responsive. I highly recommend Kyle Layuga and ZMANA Home security solution to anyone looking for smart home system security 8086703932 read more

Kyle was very helpful from beginning to end. He setup everything and even showed me how to install the light switches for future purchases. He showed me how to change hidden batteries and made sure I knew how to use the app. He didn't skip any steps. He also showed me the packages their company offers and wasn't pushy about it. I would definitely recommend services by Zmana. read more

Had our security system set up by Shane and i must say this guy is a class act. He was very friendly, knowledgeable, and patient. Shane walked us through the whole process step by step and was able to answer any questions we may have had without hesitation. Highly recommend this service for all your security needs. read more

Shane was very polite and thorough in explaining everything. He made sure that we understood how our system works and even let us control it to make sure we were doing it correctly. Great friendly service all around! Highly recommended! read more

My new home came setup with install from Zmana. Shane came out the day after I called to get it setup. Setup was efficient and quick. He explained everything super well and showed me all the cool features and even found things that don't always work on all units. He even loved on my pet who would not leave him alone. Great multi tasking lol. Thanks Shawn for a great install! read more

Kyle stopped by today to setup smart home devices. He was very informative and professional. He thoroughly explained all of my smart home features and how they work. Great job Kyle! read more

This is actually my second review of Zmana. My first was written after a couple months of their service and it's now been about a year and half so I can provide a different perspective. As a family we've had a home security 25+ years with maybe 3-5 providers. Until Zmana each provider was a bit sketchy (things like going - out of business with no warning, etc.). But when Zmana came to our home, listened to our needs, shared their approach and available services, I was very optimistic. And since we became Zmana customers that optimism was appropriate. Their entire staff is knowledgeable, professional, and friendly. I've had to contact the office a couple times and each time they've been eager to solve my problem. If you're looking for either a residential or commercial security system consider Zmana. The comfort that's associated with having our home security system managed by Zmana is beyond words. read more