Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?

Sonitrol provides excellent service! Always very polite and cooperative and they do their best to…read moreaccommodate their customers.

We never have any problems here at Coca Cola Bottling! Thank you for your continued services.read more

RJ, Patrick and Roger were so great to work with! The cameras and the NVR with the monitor work…read moregreat and they installed my wired doorbell cam that I bought at no extra charge since they were doing everything that same day. They really have gone above and beyond to make sure we were completely happy and satisfied for what we paid for. I highly recommend them to my friends and family!

Great cameras and very reliable. Infrared works well at night. I liked the 8 cameras initially and…read moreprofessionally installed that I decided to add 2 more cameras so that I could get all areas covered around my property. I decided to get a larger monitor so I bought a 42 inch TV to get e better view. The mobile app is very user friendly and I am able to allow a family member to have access to my camera as well. bell. Sometimes it's hard to contact them.

Jim and his team were fantastic. They programmed my existing system into their services without…read morepushing new equipment, and everything worked smoothly. When I later upgraded to new sensors, they came back to reprogram those quickly. They're professional, friendly, and clearly experienced. Onsite, they explained in detail how the screen sensors, hardwired system, and wireless components all work together, which gave me a solid understanding of the setup. Service has always been prompt and easy to schedule. Thus far we've had excellent service from Jim and the crew, and I highly recommend Security Alarm Shop.

I love Jim and his team at Security Alarm Shop. They are knowledgeable and super nice and easy to…read morework with. We have had four different companies service our business for the last 20 plus years. We had the clinic hardwired back when we first opened up, which was like the standard back then. I really love the low maintenance and reliability of a hard wired system. Several years ago I decided to switch companies to someone who could offer more interfaces with my cel phone. I selected Aloha Alarm because of all the great reviews on Yelp. They were great at first and reasonably priced. I like the Alarm.Com interface and was happy. Then the panel started saying that the cel phone interface would need to be upgraded. They said my panel would need to be replaced and quoted me over $2200 for the installation? Seriously we were customers for about 4 years and the new panel was about $400 on Amazon. Plus they wanted another 4 year contract. I then learned that the company was sold and the new mainland based company did not have as much Aloha. I was out of contract so I searched for an alarm company. To my surprise Security Alarm Shop had great reviews. We had used them for years for our pagers. (Yes I know it's old but still loved that thing). Anyway Jim gave me a great deal on the panel (I think it was free, but I can't remember). This was over a year ago and they have been great. They changed the panel and keypads. I had to change to the Honeywell Total Control app which I don't like as much as the Alarm.Com but that was because I wanted a Honeywell panel. I requested service to replace a couple of old glass break and motion sensors which were 20 years old. They charged me just the cost of the equipment and did the service for free. Plus my monthly service rate is really affordable. I really like these guys. I was contemplating using ring security and doing the install and monitoring myself but as this is a business I wanted more of an expert to service and maintain the system. I couldn't be happier. I plan to install ring camera ms to supplement but I know the base system is solid.

Russell of DAT is AMAZING and if you ever need a new alarm system, I definitely recommend giving…read morehim a call! I initially called Russell only to inquire about installing cameras at my home and after helping me purchase an awesome camera system that was on sale, he asked if I wanted to upgrade my 6-year old alarm system. Any sales representative would not spend countless hours talking to or texting their client from 8 am to 9 pm on Saturday and Sunday, but that's exactly what Russell did because I had so many questions about his system. After finding out that my company's "new" service call price was $200 for a minimum of 1 hour, it was a no brainer for me to switch to DAT when they offer $59 service calls and lifetime warranty on standard parts. A big mahalo also to Eddie who installed both the cameras and alarm system. Eddie took the time to point out exactly where the cameras should be placed so we could get the maximum coverage for our home. Eddie's workmanship is the best I've ever seen! I am so fortunate to have found Russell of DAT to protect my home. Mahalo Russell!!!

I had a very weird interaction with Russ - but is what came of it that honestly shows this business…read moreis legit and so very professional. I had just moved into our new home, unfortunately my husband wasn't home, I was in my pjs half asleep at 8 pm. And a gentleman rings my doorbell. While I found it odd, he initially explained he was in the neighborhood for another client and it didn't workout, the conversation was okay but then Russ was speaking very fast and for many reasons that evening I felt slightly pushed. I think I just started being nervous of being alone and slightly sketched out as I began thinking like who does business door to door that late? So I signed a contract to get the conversation over with. Fast forward 24 hours later I couldn't stop thinking of the interaction and regretted not having done my research and feeling more like it was our choice. Thus, I texted Russ and explained my feelings. What a relief and honestly amazing experience to have a businessman so kindly respond understanding completely and apologizing. I sincerely respect that level of professionalism and tact more than anything. He cancelled the contract without penalty and understood where I was coming from. As if that wasn't enough he stopped by our home post conversation to deliver orchids to our family as an apology. I'm beyond impress with this level of care.

We had a huge project which needed to get alot of work done (about 3 1/2 months). The gentleman…read moreChris and his staff James,John and the rest of Ohana were very respectable,dependable and over communicated on the daily happening and dilemmas. Chris shared daily of all happenings in the project. Chris made it very easy to understand the length and type of work to be done daily and the weekly goals.

Poor quality workmanship! Questionable business practices…read more Would not recommend them for fire alarm installations, currently replacing a system installed by ohana 2 yrs ago.

Great guys! Fixed Our AC system up…read moreFast and running good. The team are very good And the quality of repairs is great

They have terrible customer service and didn't troubleshoot our a/c correctly, so when they tried…read moreto install the new part, it got toasted again. It's been a week and they have not followed up with us since. Our a/c is still under warranty, so we're stuck with them. Also, I already paid for their first visit, which was a waste because they didn't figure out the problem at all.

I do not have any experience with the quality of work that Aloha State Refrigeration does, but I do…read moreknow how their employees drive on the road! On 4/20 at 6:45 am, driving north on the H-2, an Aloha State Ref Transit was driving with their hood up my rear bumper. I was already exceeding the speed limit and going 60mph when 719-TVT flew by me the moment I was able to pull to the right-lane. So fast that I could not see the driver. I am involved with contracting HVAC vendors from a few thousand to several hundreds of thousands of dollars and Aloha State Refrigeration & Air Conditioning will not be amongst them.

just had my infinity wine coooler repaired. Conner was excellent in letting me know what he was…read morechecking and what his plan. was for finding the problem and fixing. he determined quickly that it didn't seem to be the compressor and later confirmed there was little refrigerant left. I was lucky in that no other problem was found. He added a valve for future servicing as these coolers aren't made to be serviced. It was difficult for me to find someone who services these large stand up coolers but the task of emptying the cooler and hauling. out the unit and bringing in a new one is daunting, to say the least. I am soo glad to have found this company.