If I could give him 10 stars I would. Anyone giving him less than 5 stars is a I*^& with a stupid…read moreax to grind, and probably did not put their trust in him.
Despite changing my Facebook credentials often, it kept being hacked. When I went to delete my Facebook account altogether, it hit the fan, my email got locked, etc.
After losing 10 lbs in three days while freaking out, I reached out to Kahana at Mac Made Easy. He casually said, "Just come by anytime, and I will take care of everything." Being a former New Yorker, I was quite skeptical. I arrived, and instantly, his calm demeanor lowered my blood pressure by 100 points.
I gave him my list of things I wanted him to do with all my iPads, phones, and devices. I.e., full diagnostics, factory resets, security systems, etc., then factory resetting everything. After that, I secured the main device and had him reinstall everything. I was ready and expected to spend thousands of dollars.
He calmly spent a while asking me a bunch of questions. To make a long story short, he told me that he could do everything I asked, but he had a different solution. He started to explain what he wanted to do. I then asked him to talk to me as if I were 10 years old, then realized a 10-year-old knew more than I did, so I told him to speak to me like I was his grandfather.
Again, to make a long story short, he fixed everything and secured my systems, iPads, phones, and devices at literally a tiny fraction of the price I was ready to pay. HE IS MY HERO.
He would not even accept a tip; I had to shove it in his top pocket.
IF YOU EVER NEED APPLE PRODUCTS, REPAIRS, ETC., I 1000% RECOMMEND MAC MADE EASY. KAHANA IS THE BEST.
No more flying to Oahu to buy devices and going to the continent for service.
He also conducts classes and offer any services that I would need,