I feel truly blessed to have found Dave to repair my laptop. Since I don't drive, the fact that he offered to pick it up was already above and beyond. After I handed it off, he called that same evening to explain in detail what the issue was and what steps he planned to take. The very next day, he delivered it back in excellent condition--and the cost was more than reasonable. I had come across a review where a woman expressed anger over not getting her laptop back immediately. What she failed to mention was that Dave had been hospitalized for two months and was unable to attend to his clients. He explained the situation to her, yet she still went so far as to call the police, accusing him of withholding her laptop. When officers visited the hospital and saw Dave recovering, they clarified everything for her. I'm writing this in case anyone stumbles upon that review. I want people to know that Dave is one of the most honest, professional, and genuinely kind individuals I've met. I highly recommend his services--you won't be disappointed. Maria read more

The most honest genuine person. Bob has reasonable prices. I highly recommend him he explained what was wrong with my laptop and explain I needed more ram read more

Please do not use this business. Your computer and data is not safe with David Contreras. Police report #24-344559. This has been going on for a month, way before he was in the hospital. He has stood me up MULTIPLE times to drop off, and there is no business at this address. This has been weeks of frustration before it came to the point where I had to file a police report and now take him to small claims court. read more

When my laptop started suddenly freezing up on web conferences, I looked around and found Dave at Cinematic. I took a chance and called him. He basically diagnosed my problem over the phone; I needed a new extender! Instead of recommending some high priced item, he sent me a link for a reasonable mesh system, that he thought would work well for me. I bought it from Amazon and notified him when it came in. Today, he came to my house, and, in just and under an hour, set the entire system up in my living room and in two bedrooms. He walked me through everything I needed to do to get going. It works like a charm! He's a great guy who is reliable and knows his stuff! Very reasonable, too! I will definitely call home with any future computer/network needs, read more

David has been our go to for computer issues and repair for 8 years. He always addresses issues we are concerned about and helps to mitigate future problems. And all for very reasonable cost. So great to have a reliable and trustworthy computer expert! Thank you David! read more

I needed to get my Dell desktop checked out because after years of perfect operation it started shutting off by itself. I sent out an open request for quotes and Dave at Cinematic was the first to respond. He msgd me and asked the issues and said he could check it out at no charge for the quote. I selected him because he was the closest (being in Kailua) so I dropped it off the next morning. He called me that afternoon ans told me the bad news that it was an overheating issue and most likely a short circuit in the processor, pretty rare but I guess it happens. He tried several fixes with the heat sink, fan, and power supply but none of them properly fixed the issue. Due to the age of my system he recommended I just transfer the data files to a flash drive or another unit explaining that even if I changed the processor, the rest of the components were still 5 yrs old so prob not worth it. I had a newer laptop so I brought it to him and he transferred all my files to it and gave me the hard drive as well. I let him keep the rest of the parts ans he charged me $75 for the work which was reasonable. Dave is now my go to guy for any computer or software issues I may (will) have in the future. Fast, professional work. Responsive and at a reasonable cost. read more

David is awesome! One of the main reasons why I went with him is because of his responsiveness, and his reviews were good. Then when he told me that he would charge $40 for diagnostics but that he would waive it if we ended up asking him to repair it, I thought that was great. He ended up replacing a bad module in our desktop computer that wouldn't turn on, and in the end he charged us a total of $80 which I was very happy with. Our desktop computer is only two years old, so when it didn't turn on, I was cringed thinking about how much it would cost to fix. The computer turns on and works fine now, and I'm very happy we found him and would definitely recommend him to anyone! Thank you David! read more

Yet another 5 star review for David! I had a stressful night after my computer died on me, and refused to reboot. As I'm due for a new laptop, I was pumped when David said he would be able to recover all of my files for me. He finished the project ahead of schedule (same day) and under the price he originally quoted me. Huge thanks to him for the exceptional service. I highly recommend him, and I'll be a customer for life. Location at Pali Lanes was also super convenient with plenty of shaded parking in the lot. I'm so glad Yelp helped me find this place! I had no idea it was hiding in there. read more

With so many people working from home having your PC/Laptop available and in tip top shape is so imperative. If you have had a PC you purchased from any store here on Oahu you know that taking care of warranty issues is such a hassle. My second visit here and noticed with David at Cinematic you have a locally owned shop that responds quickly to Yelp messages and can quickly help you find out the issues with a free diagnostic! If you are on the Windward side he is conveniently located right outside of Pali Lanes so keep your PC in top shape because it's not just the kids that have that "lost" feeling without our electronics. read more

I've been seeing these guys for the past 8 years for all my computer needs. From retrieving what I thought was lost information when my computer crashed, to building a custom tower, to setting up a network for the company I work for. Pat and Dave have never failed me. One thing I have to warn you is don't be afraid when you walk through their door as it is kind of messy. Then again they say that geniuses are messy people in general. Einstein had papers and notes all over the place. They are located right next to the bowling alley Pali Lanes. When you are walking to the entrance of Pali Lanes from the parking lot, they are in that office on the right hand side. read more

Cinematic Computer - IT Services & Computer Repair Near Me

There's apparently a reason why David is only getting 5-star reviews. He's just great to work with; very easy-going and knowlegable. My desktop was blanking out randomly, and I was concerned that I had been hacked or some malware had gotten in somehow. He came to my home to pick up my computer, and kept it for a few days. He identified the problem; gave me some guidance, and now it's been working fine. He only charged me a diagnosis fee, and did ALL the traveling to pick up and drop off my computer. Thank you David for helping me out, and explaining things in simple terms I could understand. read more

David is the great to work with and really knows his stuff. He goes above and beyond when working with your repairs and will help you beat he can with any issues you have. My computer crashed and he was able to help be get most of my data back and explained everything really well. read more

I was going to use this business to clear up space on my MacBook and the gentleman who owns the business was very kind and honest. He quoted me on a price to clean my Mac. When I showed up I told him I was able to clear enough space but was still having trouble. He could've taken my laptop and charge me his hourly rate, instead he pointed me in the right direction and didn't charge me a dime. If that is t a sign of good character idk what is. Btw my Mac is running great now- it's 7 years old. read more

Cinematic Computer - Computer service - IT Services & Computer Repair Near Me

The guy is doing big time work out of a very small space. Dropped my iMac off to repair my screen and put in a new hard drive and dude did it so fast! I barely even left the parking lot!!! read more

David is a solid guy. My first impression walking into this place was seeing all the computer parts everywhere and saying to myself "the bigger the mess, the greater the masterpiece." I had a good feeling about coming to this place because of the reviews on Yelp. I live on the other side of the island so I can say it's worth the drive to have your computer fixed. He knows what he's doing and is a subject matter expert. He will explain what he plans to do and gives you a reasonable timeline. The whole process is really easy and he even lets you see the work he did once it's fixed. For me, he worked on my 2009 IMac and I wasn't about to buy a new one. Because I love this one so much and I am happy with how he also knew that the newer models are trash compared to what I have. Bottom line, You will not regret using this service especially if you want to save your computer. Support local read more

Bruddah Dave is the best! Its hard to find honest people now days. Dave will not steer you the wrong way. He will carefully explain everything to you in a way that us non computer people can understand. Mahalo Nui Loa! read more

While I was completing my taxes, my five year old desktop computer crashed and despite trying all recommended fixes, it would not reboot. I called David and brought the deceased computer to his repair shop. He QUICKLY examined the computer and confirmed that it wasn't worth reviving. He removed the hard drive and copied all of my files, photos, music, and videos to my portable hard drive and then assisted me remotely when my new computer refused to work with either of my printers. He talked me through the loading of a newly updated Windows 10 operating system which got me connected to both printers. David was prompt, highly communicative and skilled, and affordable. I highly recommend Cinematic Computer to anyone with a computer problem. read more

I contacted David via Yelp because my laptop was powering up but not able to run. He responded immediately and I was able to take it in the next day (Saturday). Very convenient since I live in Kailua. He checked it out and found that the battery was the cause of the problem. Took out the defective battery and now the computer runs fine on AC power only. He said I could replace it if needed, but since I only use it as a desktop, I could just leave it. Now it runs like normal. I would use him if I get any computer problems. He is great to work with and explained everything in layman's terms. Mahalo! read more

The owner is amazing. He repaired my my computer quickly and efficiently. I was absolutely devastated when my computer had severe water damage - however, the owner ordered the parts and fixed my computer. This is an astronomically awesome place to go if you need a technologic item repaired. read more

Fast, efficient computer repairs. Had a laptop that got fried in a recent power surge. Recovered everything including the operating system in under an hour. You can park in the bowling alley parking lot as the entrance to the shop is on the right as you approaching the bowling entrance. read more

David was great. He checked my dead laptop which turned out needing a new motherboard-the most expensive part to replace. He was honest about my choices. He also got back to me same day. When I decided not to replace and shop for a new one he didn't even charge me for the diagnostic check. Will definitely go back for my future needs and tell friends. Thank you David!! read more

Shoutout to Dave for being a great help. He replaced the thermal paste on my graphics card and cleaned out the entire pc for a great price! Will be returning for any future needs read more

I have never had better service from a computer repair shop than I did at cinematic! I called on short notice and asked if he could take a look at my husbands computer, it's a desktop that has been sitting for a year or so not able to turn on. He was gone on deployment and I didn't know how to deal with it, so when he got back and we finally got around to having it looked at, this is the first place we called since we live in Kailua. We asked if we could get a quote and he says we could stop by right as he was closing for the day and drop it off. The next day he called and said it was fixed!! I was so surprised he was so fast and said it wasn't even a big problem, cleaned out some build up, out back some parts the right way and ran a billion updates and finally we could see the display again! Super cheap and easy fix but even if we have bigger problems I would be willing to pay David whatever it takes, I trust him with my computer and he's actually the one I called when my friend broke her phone and he recommended gadget guys! Two amazing repair shops I can't say enough good things about them! They obviously care about their work and their company and genuinely just nice guys! read more

This guy was great!! Only repair place that knew what I was referring to and able to help with retrieving info from my portable hard drive! Hallelujah! read more

First of all, the business owner, Pat was the friendliest and most helpful person I've ever met in any customer service field. He was actually willing to listen to what was wrong and figured out what was wrong with my computer within a few hours and had it ready for me to tale back home. It's a small business and I thought maybe I'd stay local instead of taking my computer to best buy. Best decision I've made in a while. The price was right too, none of that extra stuff. On top of that, he even gave me a free upgrade. But seriously if you're having problems with macs, pcs, even a home theater, look for Pat, down in Kailua. read more

Excellent service; knowledgable; great price for repairs; professional; military-friendly; honest; and very accommodating. I brought two computers in and he fixed the desktop during the diagnostic steps. The laptop I had taken to another computer specialist who told me the computer wasn't worth fixing. I was told exactly opposite from Cinematic Computer-- he gave me his opinion and said, given the age and specs of the computer, he would spend the money to fix it if it were his own. He replaced the hard drive, transferred data, and reloaded Windows. It took only two days for the completion and I walked away with two working computers for less than $300... I also realized after getting home that he gave me a military discount. Thank you! Hopefully my computers don't need work again, but if they do, I know where to go. I appreciated the fast service and the phone calls to update me on the process. I highly recommend!! Thank you! read more

David was able to get my CAC reader for my military ID to work on my Mac. Pain in the ass process, but he exhausted all options and came out fixing it in a timely manner. Really came in clutch for me. Great work. read more

Thanks to Dave he came down ran a diagnostic on my desktop found a hard drive was crashing took it got it back to me in record time Dave is a terrific computer technician read more

Awesome, Honest & Trusted Service!! I highly recommend Dave for all your computer needs. This guy has a big heart! And, his prices are beyond reasonable!! I was taken advantage by a computer repair service in Kailua. Yep, right here in our own backyard!!! Charged $200 to reset my computer due to power surges. Brought it home to find my internet not working (network drive). Took it back the next day and told I needed to pay another diagnostic fee + $400 for the part?!!! What a rip off! Took my puter to Dave, explained my situation, he fixed it and explained what he had done and I was able to pick it up the very next day. Dave you are truly a God-send!! My family and I are grateful to you for helping us out. Hats off to Cinematic Computer, Kailua!! Thank you Dave!!!! P.S. He's a keeper. read more

Took my computer to David as it had died. Left it with him and he called me later the same day to let me know i needed a new hard drive. He let me know my options. We decided what would work best for me and then told me it would be ready tomorrow! Got it back, had a couple program issues that were not David's fault but he happily helped me fix them. Great customer service and prices! Much happier to support a local business! read more

The owner of Cinematic Computer helped me make a copy of an old hard drive full of data that I was not able to access. To some people, the 'data' may just be ones and zeroes, but to me and my family, it was precious memories. The work was completed in a very timely and professional manner. There is no better place in Hawaii to have your computer issues resolved. read more

I came in because my computer was running slow, David was soooooo helpful! He looked at it right then and there. He recommended a couple things and now its running like new! Very Happy Camper:) read more

I was having some issues with my Apple iMac computer and brought it to cinematic to be looked at. Dave was very friendly and within a day let me know that my hard drive was finished - he replaced the hard Drive and reload the operating system all at a very fair price. I am extremely happy with my experience and will definitely return if I have computer problems in the future. read more

My boyfriend's Dell laptop from work died while he was here visiting me from Australia, and as I live in Kailua we called David to make an appointment to get it checked out. I left him a voicemail and he called me right back, letting me know that he had to be out of the office that day but would be in the following morning. He was so accommodating when we dropped off the laptop, and later that afternoon showed us that the problem was a very dead battery, which he had removed. He also pointed out that the computer is under warranty, so we should have the repairs done through Dell. He wouldn't hear of letting us pay him for his time, which was so generous that I am compelled to write this review in support of his business. If you have a computer problem on Oahu, take it to David! And, if Dell's customer service doesn't hurry up and fix this warranty issue, we'll be back! read more

David is FANTASTIC, quick, reliable, trustworthy and knowledgeable. Wouldn't go anywhere else!

David is the real deal. He knows his stuff and always willing to help. You can tell just dealing with him that he's sincere and honest. It's just a plus that his rates are also very reasonable. I will continue to work and support his small business for all my computer repair needs. read more

This guy even makes house calls! In today's throw away culture, "Dave" fixed my laptop by buying a new keyboard. Installed the cost was 60$. I got an extra year so far out of my laptop. He didn't insult me by trying to up-sell stuff I didn't want. This is a good local boy. It's about pride and family with him. I trust him like I trust my gun. My family has used this guy a few times. Oh and he CHARGES WAY LESS for labor than the other guys. read more

I don't usually trust people at companies to tell me the honest truth, but I will definitely return here in the future if I need anything! I came in with a completely black mac computer screen, and He hooked it up to a monitor to test what the problem was and told me how I could get my files off at no charge. He just wants to help you fix your problem and will give you the right information or service! I'm getting a new computer and any issues with it I will take right here. read more

Dave is awesome!! I was having problems with printing from my laptop; even troubleshoot couldn't figure it out. I took my computer to the Windows store too and they couldn't help. I couldn't print for 2 weeks and wanted to cry. Dave worked on my computer for 2 hours and I just watched him do his magic. He was able to troubleshoot and fix my drivers so I could print :D He's super friendly and nice, funny too. I am so happy he was able to fix my printing issue and I didn't need to buy a new printer. I am so thankful and appreciative! read more

AWESOME!!! TYVM for the quick service repairing my laptop & GREAT CUSTOMER SERVICE!!! will deff use this place again!!! give him a call for your computer repair needs or for some advice. read more