Sunlux came out and determined that this particular outage was caused by a failed breaker, not a…read morefailed SolarEdge inverter. Sunlux corrected the breaker problem, and our system is now back online and producing. My concerns with SolarEdge remain. This is the largest of the five solar systems we have purchased, and we have experienced multiple issues with the SolarEdge system over the years. Most importantly, we received no push notification, email, or other warning when the system went offline and stopped communicating. We discovered the problem only after receiving an approximately $800 electric bill. When I called SolarEdge directly, I was told that they could not work with me as the homeowner and that I had to go through the installer. Fortunately, Sunlux ultimately came out and resolved the current problem, but SolarEdge's monitoring should have alerted us immediately that communication or production data had stopped. Our other four systems use Enphase equipment and have been more reliable and better supported. Based on our experience, SolarEdge's quality, monitoring, and direct homeowner support have been disappointing. On any future system, reliable automatic outage and communication-loss notifications will be an absolute requirement. Sunlux's willingness to come out, diagnose the problem, and restore our system has made an otherwise frustrating experience with SolarEdge much more manageable.

I cannot complain about the Service and Integrity of the Staff of Sunlux. There were a few Hiccup's…read morealong the way but were sorted out within a day or two. The support staff were very helpful and would always return your calls. Overall I am very happy with the installation and would highly recommend Sunlux if you are considering going Solar.

Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

Poor communication and project management…read more My project has been underway for 8 weeks and I'm still likely weeks away from having a functional system (despite having paid over $30K out of pocket). I've had to repeatedly chase the team for basic updates with no follow through. Throughout the entire process, I do not believe the team followed up with me directly, I have had to chase every single update since signing the contract. The original system design I agreed to did not fit my roof (despite them measuring on-site before I approved the quote), during install many roof tiles were damaged and replaced with used (very dirty moss covered tiles). Hopefully I have a functioning system sometime soon, but I have been extremely disappointed so far.

We kicked the idea of solar around for two or three years. We finally decided to go with Sunrun…read moreSolar this Spring. No high pressure and I liked that the solar panels came with two batteries so we could enjoy the solar electricity 24 hours a day. The people at Sunrun changed out our electric breaker box, it was forty years old, just before they installed the solar panels and the two batteries. They were quick and efficient. Four installers came just after 7 a.m. Two on the roof and two on the electrical. I was ready to get into solar power! Then came the news that while they completed the installation before the end of July, we couldn't use the solar panels until first the city inspected and then Edison. They told us that could take until the end of September. We were not expecting that. Our monthly electric bill has reached over $400 a month during the Winter and Summer. The Solar was intended to keep our electric bill at just the monthly cost to Sunrun. I worked in the management side of construction for a few years so I'm familiar with how inspectors can really slow down any project. In my time building fast food restaurants and medical centers I learned how a smart contractor can help inspectors choose your job to inspect over another one. We never had to wait more than a day for any inspection. So, hearing Sunrun would take two months to get our solar inspected and running is very disappointing. If I were starting over again, we would very likely spend more time with their competition to find not just quick construction but getting to use the solar panels in more reasonable time. So Sunrun, you went from 5 out of 5 stars to maybe 3. If the solar is turned on early, I'll improve that rating. If it takes longer then it may go to 2 stars.

I can't begin to tell of the frustration and expense Sunrun has been for me. Their customer service…read moreis appalling. I've been lied to repeatedly, put off, delayed, and they even asked me to pay about $20k for something which they finally admitted they KNEW was their responsibility. I cannot speak more poorly about this company.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

I invested in a huge residential system with this company in 2021. I had problems woth what was…read moresold to me and the system never performed up to what it was sold. I had multiple problems after the install and struggled to get this company to take responsibility. Now it turns out they're out of business. Super disappointed and glad I didnt refer my friends to this company.

This review is long overdue. We got our solar panels installed in the middle of Covid in 2021 and…read moreit has been working great since. We initially got quotes from 3 different places and we decided to go with Solar Power Supply because of Rudy's professionalism, what he offered and the fair pricing. Install went smooth and timely as promised. Rudy was easy to work with, very personable and he is not afraid to try new things as he even enjoyed some of my mother's fried banana pastry as we discussed our options :) We are still so glad we chose Solar Power Supply and we would highly recommend Rudy and his team for anyone considering solar. Thanks again Solar Power Supply!

Terrible company. Quick to take your money but terrible customer service. 5 years after solar…read morepanel installation, discovered that solar panel installation had cause a roof leak and reported it to them in November 2025. It's March 2026 and my roof has still not been repaired and I developed toxic mold in the attic. Shame on you Freedom Forever.

Buyer BEWARE!!!!…read more Don't do it. Panels were installed last November with two Tesla batteries. One battery NEVER worked Freedom's own crack crew pointed it out). We are now not connected to solar at all. So on top of the 200 and something dollar a month payment for the panels, we are going to pay more to Edison because of this stupid set up. If they challenge my review because my name is not on it, they are correct. It is my boyfriend's house and if I have it my way, we are going to have all of this removed. Since day one, it is finger pointing. Something doesn't work, they point fingers amongst their installers. Now we are fighting to get the other battery up and running, no one knows what is happening. The best part is, the guy that has been helping us out, is in the same boat as us, and everyone was pointing fingers at each other. Tesla? Freedom? Who cares. Just don't do it. Ready to tell them to get this crap off the roof and our walls, or call a lawyer.

New Day Solar was FANTASTIC! Eric, Tina and Denise were all incredible to work with. Honest quote,…read moreclear communication and easy payment options. I will not recommend anyone else. We had the typical negative experience with another solar company and were quite turned off to the whole idea ..... until we met Eric! Our electrical bills are almost nonexistent now and we couldn't be happier. New Day did a wonderful job. 24 panels and 2 batteries. Happy customers for sure!!!

I had a very disappointing experience with New Day Solar while trying to pursue a solar project…read morecontingent on RSSE/SGIP rebate funding. From the beginning, I was extremely clear that I would only proceed if the rebate covered the full project cost and that I would not pay any non-refundable deposit. Their representative repeatedly assured me in writing that there were "no upfront fees or deposit required" and agreed to prepare contingency language allowing me to cancel without penalty if the funding was insufficient. After months of follow-ups, delays, and waiting for management to finalize the paperwork, I was suddenly informed that the company had implemented a "new process" requiring a non-refundable $1,000 payment before they would process the application, engineering review, or other preliminary work.

For some people that are curious about the process of switching to solar here's a summary of my…read moreexperience. Switching over to solar was on our list of home improvements. One day a salesperson came knocking on our door (they were really respectful) and we decided to set up a date for a consultation. When they came on the set appointment date my salesperson Nicole had everything ready for the presentation. Layout, cost, warranty, etc. the decision to move forward made sense for us since the payment ended up less than our electric bill. About a month and a half later (after the paperwork was ok'ed by the city) the installers George, John, and Adrian came and finished the install in 1 day. The install looks clean, and they did a fantastic job. A day later the inspector came and ok'ed the installers work, and turned on our solar.

Only giving this company 5 stars so people are able to view this review!…read more I have called so many times to try to get some help! I have left voicemails, spoken to staff who say "wel get beck to you" and nothing. The seller was great! The installation was great and everything seemed great. Until recently. Wev had the panels for Approx 3 years now and all of a sudden I get a $2,500 bill from Edison. They tell me it's a "supplemental bill for the year", apparently it's all the energy I used that my solar didn't cover. We check our panels and apparently they haven't been working and they "supposedly" came to service them a year ago. We of course trusted them and now I have this crazy bill; not to mention the monthly payments to Solar and Edison. The service is ridiculous! STAY AWAY from LARSUN & HARNESS POWER!

I wanted to share my recent wonderful experience with my recent service visit with Infinity Solar…read more I purchased my system in 2024 (detailed review also done); during this time, my solar generation has been absolutely wonderful, and sized perfectly by Kay. My electric bill is essentially free over all of 2025 and this year. Some months have a $10 dollar bill, other months negative depending on how sunny each day is. I have had zero issues whatsoever and system works like clockwork. The installation over my tile roof, done through Terrazas roofing, partnered with Solar has also been top notch with zero issues with multiple major storms last year. I would say i was 110% satisfied with my decision to go solar and with Infinity solar. Fast forward to 2026. A series of recent power outages resulted in no power in my home. My initial thinking was that my system should have generated power with a fully charged battery during this outage. After calling Infinity, it was relayed that my system per contract was only set up for load shifting by design, lowering cost which I had decided on. After discussing 2 options to allow for backup power generation, i decided to proceed with the upgrade. Throughout the process, the entire team supported me exceptionally, starting with Sara who stepped in to help speak to me when the service department was not available at the time. As i did'nt understand my contract fully,, i reached out to Kay in sales, whom i did not speak to in 2 years, who really went above and beyond to explain to me in full detail how my system was set up, and options i had to upgrade. Kay treated me like family. I was so appreciative of her kind approach. She helped coordinate a technical call with Joel to fully answer all my technical questions. Once i decided i was comfortable with to proceed with the upgrade, the service team took over, with Vanessa and Brianna helping me schedule my service. Vanessa and Brianna work tremendously well together; super friendly, pleasant, professional and helpful. I requested looking into a couple options which Vanessa followed up on and accommodated without hesitation. A straight forward and exact quote was provided on Thursday. Their service and help was fantastic and greatly appreciated. Upon approving my quote on Thursday, my service was completed on the following Tuesday, much faster than I expected. Upgrade was performed by Ivan, electrician specialist. Ivan also initially setup my system in 2024. His expertise is perhaps, in my view, the finest in the industry. I felt very fortunate and appreciative knowing i hd my system in the best hands. He spent about 3 hours working on my system, explaining all the steps. Work performed was tremendous. Ivan patiently answering all my questions on some of the system parameters forgotten over the past 2 years. System was up and running and verified to work fully with a simulated power outage performed through the fuse box, and through the app. I was thrilled to now have backup power during outages. Billing and final payment was as quoted and super easy. In closing, the real mark of any business is how you are treated after the job is complete. My belief is that Infinity solar lives up to their reputation of being an exceptional 5 star company providing high expertise solar services through all phases of a project; sales, installation, commission, operational life, and post installation services. In a business of fraught with fly by night companies, Infinity Solar is a true gem. Solar done right with integrity, highest expertise, and exceptional, prompt service when called on. Thanks again to the entire Infinity team. 5 Star once again! Dave C

UPDATE: Sadly, changing my original 5-star review to 1 star…read more I'm really disappointed to have to update my original review. When we purchased our solar system from Infinity Solar in 2017, the installation process was great, and we genuinely felt they went above and beyond. We were extremely pleased with our experience and had no hesitation recommending them. Unfortunately, fast-forward several years, and our experience has been completely different. Recently, one of our inverters stopped working. Given that our contract includes a 25-year warranty covering workmanship, labor, and certain equipment, we naturally reached out to Infinity Solar expecting them to stand behind their warranty. Instead, we were told we would have to pay $550 just for someone to come out and assess the problem, followed by additional hourly labor charges for however long the repair would take. When we questioned why we were being charged these fees despite our warranty, the owner, Tim, explained that we lived too far away, that the business wasn't doing well financially, and that it essentially wasn't worth it for him to send someone out. He even mentioned that they were considering closing the business altogether. Needless to say, we were shocked and extremely disappointed by this response. We trusted this company with a significant investment, in part because of the extensive warranties they offered. To now be told that servicing our system isn't worthwhile to them because of their financial situation and our location is incredibly frustrating. Ultimately, we hired another company that came out and repaired our inverter for just $300--less than what Infinity wanted to charge simply to diagnose the problem. It's unfortunate because our initial experience was genuinely positive. However, a company's true commitment to its customers isn't just demonstrated during the sale and installation, but in how it stands behind its products and warranties years later. A 25-year warranty means very little if the company is unwilling to honor it when you actually need service. I sincerely hope Infinity Solar reconsiders how it treats its existing customers. Based on our recent experience, I can no longer recommend them, particularly to anyone placing value on their long-term warranty promises.

Great install by EDDY AND ANGEL friendly professional I…read moregive them 6 STARS and a ABC they did some extra things ABOVE AND BEYOND THE CALL OF DUTY thanks for a great job Bob

My husband and I have had our solar up for several months now and we're already seeing huge savings…read moreon our bills. We are both retired, so our energy consumption is pretty high from being home most days. This experience with Solar Optimum has been such a positive and pleasant one. We ran into a few hiccups along the way, but Hannah from the Quality Assurance department checked in with us regularly and made sure things progressed. It showed us how much they care about their clients.