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    LarSun Solar

    3.5 (44 reviews)
    Open 8:00 am - 5:00 pm

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    I have seen other people complaining about customer service and I have had a similar problem. Calling their phone number for customer support goes straight to voicemail does not even ring. Purchased solar November 2021 was not installed until February 2022 was not operational until April 2022. The sales rep Andrew who I verified is still working with them as of 03/15/2023 Reached out to me asking how Solar has been for the year. I let him know my true up bill was over $5000 and I was not happy after that he never responded to any of my messages. I let the company know and they have not got back in to contact with me. Overall a really bad experience, and I would avoid at all cost.

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    3 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    5 years ago

    Business owner information

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    Erik L.

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    4 years ago

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    Erik L.

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    3 years ago

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    3 years ago

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    Erik L.

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    3 years ago

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    4 years ago

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    4 years ago

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    Erik L.

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    4 years ago

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    Erik L.

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    4 years ago

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    Erik L.

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    5 years ago

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    Erik L.

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    3 years ago

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    8 years ago

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    5 years ago

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    3 years ago

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    6 years ago

    Business owner information

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    Erik L.

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    5 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    8 years ago

    Excelent service! Set up was easy and I'm very pleased with how smooth the process was to get the panels set up. A very happy customer!

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    8 years ago

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    7 years ago

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    8 years ago

    Great company!! They really care about their customers, have very reasonable pricing, and simplify the whole process for you!

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    5 years ago

    Business owner information

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    Erik L.

    Thanks so much for working with us Vincent.

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    6 years ago

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    Page 1 of 2

    Ask the Community - LarSun Solar

    Review Highlights - LarSun Solar

    My uncle is really an impatient person, but Erik was patient enough to deal with him & in the end, everyone was happy.

    Mentioned in 6 reviews

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    SunLux

    SunLux

    3.9
    (204 reviews)

    I am happy with the solar system I got through Sunlux. In October of 2025, I realized that the IRS…read moresolar credits were set to expire early at the end of the year due to the spending bill congress passed in July. I contacted 4 solar companies, and 3 said they could get the job done in time. Sunlux had the lowest price by $9,000 - $30,000. I liked that Mike Valencia is an owner, so I knew I was not working with a salesperson who might not be with me throughout the process. I purchased a 16 panel, 7.36KW, 2 Powerwall 3 system. From contract signing to Permission To Operate (PTO) took some time, but we got the system up and in service before December 31st. It did take almost 5 months from contract to PTO. Southern California Edison took 2 1/2 months to give us PTO. We did have some issues with communication at first. It turns out there was a key employee who was going through something. Sunlux hired an additional person to help. We then worked things out and communication has been great since. I noticed other reviews that remarked on communication. As far as I can see, that is resolved. I developed a good, friendly working relationship with Michael Valencia, Guillermo Santomauro, and Jessica Delgado. I also got along really well with the installers and technicians who came to my house. The installation and permit process did not go perfectly, but Sunlux took care of everything to my satisfaction, and to the satisfaction of my city (and we had a very particular inspector). If I saw something I did not like, Guillermo worked with me to make sure I was completely satisfied. Sunlux working with me to insure total satisfaction is why I gave them 5 stars. My safisfaction includes the very fair price, a good, safe system, and a company/people I feel confident with going forward. On my first bill reflecting a full billing cycle with solar, my Edison bill was only $10. I won't really know how well my system meets my needs until I have the air conditioning going full force during the summer. If needed, I will have a couple more panels and even another Powerwall added. For now my system produces far more power than I use. The only thing I don't like is having Tesla Powerwalls because Elon Musk's behavior and actions are contrary to my values. Sometimes compromises have to be made. They are good batteries. I feel confident recommending Sunlux, and urge others to consider them in their pursuit of Solar energy.

    Honest straight forward. Best numbers over 3 major compedators so far. Haven't pulled the trigger…read morefor contract. Waiting for a 30d represenative billing cycle to complete to help with design decisions. Sunlux is by far the most bottom line no haggle solar company I've experienced to date. Im sharing there numbers to compedators and they are are all the sudden willing to match or come up with an alternative. "Too Late".

    Infinity Solar

    Infinity Solar

    4.8
    (293 reviews)

    Absolutely First-Rate from Start to Finish When the fires…read morehit Southern California and we lost power for two weeks, something changed for me. I remember standing outside one night listening to my neighbor's generator roar to life again. It sounded like a chainsaw tearing through the quiet. Across the street, friends with solar and batteries had their lights on. Their kids were inside watching TV. Life looked normal. Meanwhile, I was packing up my family to leave our home. Rising electricity rates, AI data centers consuming massive amounts of power, and talk of double digit rate increases made going solar the right thing to do. I researched heavily. Built a spreadsheet. Interviewed over a dozen companies. Got bids through Energy Sage, cold called installers, and asked around for referrals. I wasn't looking for a sales pitch. I was looking for people I could trust with my home and my family's security. Infinity Solar felt different from the start. I didn't have to deal with brokers or middlemen to jack up prices. They are family owned, in business over 25 years, BBB A+ rated, and 5 stars on Yelp. Tim, the owner is a C10 licensed contractor, sets the tone for the entire company. His pride and commitment to doing things right shows up in every person on his team. Sara, our project manager, kept everything organized with clear, proactive communication. Blake handled the maze of permitting. If you've dealt with solar permitting in California you know what a mess it is. State, county, city, and fire department all with their own rules. Blake stayed on top of all of it so I didn't have to. Joel made sure the job site ran smoothly. The crew deserves real recognition: electricians Adrian, Ivan, Salvador, and Christian; roof lead Arni; installers Jose, Gabriel, Kieren, Israel, Erik, and Robert; and Deyvis helping with inspection. They showed up on time, worked hard, kept everything clean, and answered my endless questions without ever making me feel like I was in the way. Construction always has bumps. Permits get revised, inspectors want changes. What mattered was how Infinity handled it. Calmly, professionally, and without disappearing. Tim must be a good boss and take care of his people because this is a crew of highly skilled workers who take real pride in what they do. The day the system went live felt like a turning point. Our first outage was December 23rd while setting up for a Christmas party. Power was out over eight hours. The lights never flickered. I only knew because the app alerted me. Tim included a Solar Insure 30 year warranty covering panels, microinverters, wiring, and roof penetrations, including labor. It's backed by an A+ Superior rated third party insurer and is transferable if I sell my home. An installer's warranty is useless if they go out of business, so this gives real peace of mind. Because I verify everything, I called Solar Insure, Enphase, FranklinWH, and REC directly to confirm Infinity is a Premium or Platinum installer with each. They are. I'll break even in 8 years at current rates, sooner when rates keep climbing, and you know they will. But more than savings, it's peace of mind. When the grid goes down, our house doesn't. Infinity Solar gave our family back a sense of stability. I'm grateful we chose them.

    I'm changing my review. They told me I would get referral money. If I found them customers. I…read morereceived 1 referral payment. Nothing after that. So recommending them seems to be a mistake. To bad they did a decent job. But I can't support a business that lies just to cheat you out of a few dollars.I talked to the owner and she cleared up the confusion. Thank you

    Univercity Solar

    Univercity Solar

    4.6
    (66 reviews)

    I do not normally leave negative reviews, but after nearly 10 years, I feel it is important to…read moreshare my experience. Before posting this review, I made every reasonable effort to resolve these issues directly with the company. I sent a formal letter over a year and a half ago outlining my concerns and requesting assistance, but I never received a response. More recently, I sent another detailed email, giving the company 14 days to respond with a plan to address these longstanding issues. That deadline has now passed, and once again, I received no response. This company installed my solar system in 2016. At the time of purchase, I was given expectations regarding the amount of energy the system would produce and the savings it would provide. Unfortunately, those expectations have never been met. In nearly ten years, my system has never produced the level of solar energy that was represented when I made this investment. As a result, I have spent thousands of dollars out of pocket on Southern California Edison bills that I reasonably expected my solar system would significantly reduce. Instead of receiving the savings I was promised, I have continued paying far more for electricity than I ever anticipated. What has been most disappointing is the lack of follow-through. The company has been aware of issues with my system for years, yet they remain unresolved. Despite numerous phone calls and emails over the years, I have received little to no communication, no meaningful updates, and no proactive effort to correct the ongoing problems. There were also issues from the very beginning. When my system was installed in 2016, I was never provided with the monitoring equipment that was supposed to come with it, nor was I informed that there was a monitoring app available. Without those tools, I had no way of monitoring my system's production or knowing that it was consistently underperforming. After years of phone calls and emails to the corporate office, I finally got someone to come out in 2023 to install the monitoring equipment that should have been installed from the beginning. It was only then that I learned there was an app that allowed me to monitor my system. During that same visit, the technician determined that my microinverters needed to be replaced. The replacement microinverters were shipped to my home, and the technician returned to pick them up for installation. However, the work was never completed. The technician left with the new equipment and never returned to finish the job. Despite additional attempts to follow up, I was once again left without answers or a resolution. I understand that mistakes happen and that every company occasionally encounters challenges. However, this is no longer a matter of a simple mistake or a temporary inconvenience. This has been an unresolved issue for nearly a decade. My goal has never been to leave a negative review. My goal has always been to have the solar system I paid for perform as it was represented and to have the company stand behind its product and installation. Unfortunately, after almost ten years, thousands of dollars in unexpected utility costs, years of unanswered phone calls and emails, an incomplete repair, and two formal written requests that went unanswered, I have been left with no meaningful communication and no resolution. I sincerely hope this review encourages the company to finally contact me, complete the repairs that should have been completed years ago, thoroughly evaluate my system, determine why it has consistently failed to meet the promised production, and stand behind the product they sold me. If the company reaches out with a genuine commitment to resolving these issues, I will gladly update this review to reflect that experience. I would much rather write about a company that ultimately made things right than one that chose not to.

    I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

    LarSun Solar - solarinstallation - Updated August 2026

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