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Sunrun

1.0 (41 reviews)
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Services - Sunrun

Add to existing system

Add solar panels

Add solar shingles on roof

5 More Services

Solar system installation

Solar rooftop panel installation

Solar shingle installation

Solar system maintenance

Solar system repair

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Recommended Reviews - Sunrun

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3x3 hole in my daughter's bedroom the sunrun has admitted fault to but hasn't done a thing to fix.

SERVICE IS ABSOLUTELY ABYSSMAL!!! I've been waiting over 2 months for one of their contractors to repair our roof and my daughter's bedroom ceiling after inadequate installation allowed a leak to cause a large hole. No one is responsive. One of our 3 bedrooms is cannot be used and Sunrun can't be bothered to return a phone call or email. COMPLETE BS

Their promise!
jennifer v.

Not even four years into solar and our roof/ceiling/beams are damaged from their incompetent installation job! They have admitted fault and our warranty clearly states their promise to fix it and pay for it all! But over a month later still sitting here with a soggy ceiling and ruined roof! They sent an incompetent or say shady contractor who though he'd get away with a patch job lol um NOPE then we were told we could get our own contractor, I went above and beyond taking time from my job and got three bids and still they blowing smoke! The stress is off the charts and the panels off is costing us money! Our damages are over $30k And more rain coming is more damages since they neglected to get the house tarped after panels removed. The first tarp job caused more damages and was done wrong! My life's mission is to make them accountable! I eat, sleep, breathe and defecate this situation!!!!! I will not stop nor go away til my house is back to the way it was!!!!!

Johnny T.

This, by far, has been the most challenging experience working with this company Sun Run. I can't believe Home Depot allows them to market at their stores. If you want under performance system Sun Run If you want a high Bill at the end of the year Sun Run If you want to be ghosted by the company Sun Run If you want your calls to be outbound to another country Sun Run If you want to keep it, your Energy turns off, uses no energy, and freezes in your home. Sun Run Johnny Thompson Verdmont San Bernardino CA this Bull Crap

now a dissatisfied customer without a roof.
Pat S.

Although SunRun solar panels are pretty good. The outfits and personnel are so far out of reality. Frome the start I have not been told the truth at any given time. How long will it take to get my system running? Answer 30 days. Not!!! 4 months. If you need to install a new roof we will come out and remove and install at no charge. Wrong to R & I $5,670. What? Verbal comments are not in the contract. Same set of bullcrap when I got the second set of panels put up. The workers hooked up everything wrong they did not know their job enough to even be employed. now I am trying to get a permit for the roofing but Jurupa Valley City Hall will not give the roofing company the permit because the solar company did not get a permit to remove and install the panels. Now the solar company says they have to have a survey scheduled. letter from Sun Run; Someone will come out and get updated structural measurements of the home so we can update our plans. I'm now waiting for them to provide the site survey form then I'll call to get this scheduled. I asked how long will this take? The answer; The site survey is scheduling a week out. Updating the design plans can take approximately 1-2 months. Permits will take up to 2 weeks. As soon as I receive the site survey form we can start scheduling. Are you kidding me? no roof for a month or two? Why wasn't this done when they scheduled the removal which was already done? I think I need an attorney.

Covering panels.

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9 months ago

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4 months ago

I never had My Roof Leak until SunRun Went up to put up the Solar Panels, Now my Roof Leaks and they are not taking responsability .

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1 year ago

The worst financial decision I ever made. My energy costs more now than before sunrun and all they want to fix it is more money.

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Ask the Community - Sunrun

You might also consider

SunLux - Broken tile fixed with chaulking instead of being replaced.

SunLux

(194 reviews)

I am happy with the solar system I got through Sunlux. In October of 2025, I realized that the IRS…read moresolar credits were set to expire early at the end of the year due to the spending bill congress passed in July. I contacted 4 solar companies, and 3 said they could get the job done in time. Sunlux had the lowest price by $9,000 - $30,000. I liked that Mike Valencia is an owner, so I knew I was not working with a salesperson who might not be with me throughout the process. I purchased a 16 panel, 7.36KW, 2 Powerwall 3 system. From contract signing to Permission To Operate (PTO) took some time, but we got the system up and in service before December 31st. It did take almost 5 months from contract to PTO. Southern California Edison took 2 1/2 months to give us PTO. We did have some issues with communication at first. It turns out there was a key employee who was going through something. Sunlux hired an additional person to help. We then worked things out and communication has been great since. I noticed other reviews that remarked on communication. As far as I can see, that is resolved. I developed a good, friendly working relationship with Michael Valencia, Guillermo Santomauro, and Jessica Delgado. I also got along really well with the installers and technicians who came to my house. The installation and permit process did not go perfectly, but Sunlux took care of everything to my satisfaction, and to the satisfaction of my city (and we had a very particular inspector). If I saw something I did not like, Guillermo worked with me to make sure I was completely satisfied. Sunlux working with me to insure total satisfaction is why I gave them 5 stars. My safisfaction includes the very fair price, a good, safe system, and a company/people I feel confident with going forward. On my first bill reflecting a full billing cycle with solar, my Edison bill was only $10. I won't really know how well my system meets my needs until I have the air conditioning going full force during the summer. If needed, I will have a couple more panels and even another Powerwall added. For now my system produces far more power than I use. The only thing I don't like is having Tesla Powerwalls because Elon Musk's behavior and actions are contrary to my values. Sometimes compromises have to be made. They are good batteries. I feel confident recommending Sunlux, and urge others to consider them in their pursuit of Solar energy.

SunLux successfully completed our solar + battery installation in Fontana, CA, and the entire…read moreprocess was handled professionally from start to PTO. We found Sunlux through outstanding Yelp reviews, which helped us choose them. The project began with an initial meeting with Mike Valencia, followed by smooth design and coordination. Our project management started with Gabriel Benko during the design and operation phase then transitioned to Elizabeth Haygood, then Jessica Delgado, who managed inspections and the final PTO approval with SCE. Despite the handoffs, communication remained clear and consistent. Our system includes an 8.28 kW solar array (18 panels) paired with 1 Tesla Powerwall 3. Pre-installation inspection, installation, city inspection, and utility approval were all completed efficiently. One of the biggest strengths of SunLux is communication. We were kept informed at every stage of the project, and any questions we had were answered promptly and clearly. The technicians were professional, courteous and did quality work. Overall, SunLux delivered a well-coordinated project with strong communication and solid technical execution. Highly recommended. Deserving of 10 Stars.

OC Solar - Maximize your energy storage with the Tesla Powerwall 3. Property also features the sleek design of the Tesla Solar Roof

OC Solar

(450 reviews)

OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

It has been about 8 months since the project was completed so I feel I can write this review fairly…read moreabout my experience. It was pushed to get it in before the credits ended. For the quick summary, there was a mistake in my installation, it was not handled well and the system works well but only have a long struggle. They price match but hard to say if I felt good about the price in the end either. Overall, it is very mediocre. After talking to 4 companies, I decided to go with OC after they honored a price match from a competitor. It was a fairly large system, 15 panels and a Tesla power wall 3 and needed to be added to existing system as my current one was underpowered and required due to new builds in California. Total was about 33k, out the door. It may not have been the cheapest offering but shopping for solar is not my favorite experience and I went with what I felt was at least fair for what I got. I primarily worked with Don from sales and Brooklynn and initially seemed fine and for all intents and purposes, it should have been. I chose to get HOA approval and pay for it myself so it did stall the project through no fault of OC. I dropped the first major deposit of 10k and the installation was scheduled around July 2025. The next part is where the struggle began. The day of installation, the installers tell me the panels cannot fit in the design that they were given. They asked if I wanted to pivot to another part of roof and just install it then and there. I call OC and they admit the design cannot possibly fit my panels on this small area of my roof and I cancel the project and have them redo the plans and for me to go through HOA again. This leads to a very frustrating back and forth with Don and later Brookylnn's superiors as I no longer heard from her. I had about 10 calls or more trying to clarify what to do next and was met with a lot of resistance about what happened. It turns out the plan was actually the original estimate from Don (sales) and for some reason just pushed through their architectural team without consideration of the size. Don's superior Chandler even spoke with me about this and though I can't recall their explanation for this mistake, they spoke as if this was my issue with wanted to go through HOA and that they had no power to stop the project. If I had written this review after this call, I'd recommend no one work with these people. It felt frustrating and at times demeaning, given that they do this all day and I don't know what I'm talking about. After I got my second approval, OC refunded my fee to the HOA approval, but only after I explicitly asked for it. We eventually moved forward with the project and inspection when fine. My guess is had we not had this irresponsible prelimary design provided by Don go through their "architectural" team it would've been fine and none the wiser. As of this writing, the panels are working as intended and I had such a sour experience, I just moved on. But now Don and company requested a review for their internal systems, so here is it and a Yelp one that they did not ask for. In the end, like most of these experiences, it's not the mistake that upsets me, it's the handling of it. Communication started fading when things got more difficult and the lack of empathy or consideration for some dropping this much money on something they will do maybe 2-3 times in their life is disappointing. Much of the time I asked them and myself, how should I know this plan wouldn't work? Sure the HOA can't legally stop me, but I have to live with them, not OC. Whoever may have gotten this far, thank you for hearing my rant. Odds are you will have a fair experience but the truth is, most of these companies are interchangeable. They are all middle men and their strength and differences lie in the customer service and coordination. I didn't expect but solar buying is probably more similar to going to a car dealership. Do your research, advocate for yourself and don't get your hopes too high and it will probably be fine. As for OC, I think in the end they are just mediocre. They're like anyone else you may talk to. The processes are probably similar and I'm glad the system has worked well, which helps my scoring of this review. Maybe they just got lucky with me at the time, as I was getting fed up talking from one salesperson to the next and they price matched. I'm sure others will and can do the same so whoever you go with, as long as you are on top of it, it will go fine.

New Day Solar

New Day Solar

(249 reviews)

New Day Solar installed our home solar back in 2023. That whole experience was great and our solar…read morehas been functioning very will since then. Haven't give SCE a penny since the 3rd month after our system went online (over 2 years now!). The reason I'm writing this review now is that we had a major roof leak back in late November and part of our upstairs ceiling collapsed in. What a nightmare!! We weren't sure where the leak was or if the solar was the cause. We contacted a roofer to address the roof repairs needed and we also called New Day to let them know what was going on and asked that they be involved in determining the source of the leak. They were so responsive and quickly came over to evaluate the situation. After their inspection they didn't feel the leak was due to the solar panels but was rather a roof problem in one of the valleys near the solar panels. They didn't just walk away at that point. They came the day the roofer began the repairs and worked with them to fully evaluate the problems. They removed the solar panels that needed to be removed so the repairs could happen and put them back after. They were correct and the solar was not involved in the problem. Corey the owner went out of his way to make sure he had a crew on-site when the roofer needed them there so that we could get our repairs done as quickly as possible. Corey was up on the roof multiple time to make sure everything was done correctly and we were happy and secure that the problems were resolved. Many other companies would have just said "not our problem" and walked away but that's not how they do business. I would so highly recommend them to everyone for their professionalism, knowledge and follow-up even 2 years after the install!!

Every question we posed was addressed and the coordination details of the project were perfect…read more Just no worries with professional and personable intera. Highly recommend you contact NDS for your solar project.

LarSun Solar - Solar panels

LarSun Solar

(43 reviews)

For some people that are curious about the process of switching to solar here's a summary of my…read moreexperience. Switching over to solar was on our list of home improvements. One day a salesperson came knocking on our door (they were really respectful) and we decided to set up a date for a consultation. When they came on the set appointment date my salesperson Nicole had everything ready for the presentation. Layout, cost, warranty, etc. the decision to move forward made sense for us since the payment ended up less than our electric bill. About a month and a half later (after the paperwork was ok'ed by the city) the installers George, John, and Adrian came and finished the install in 1 day. The install looks clean, and they did a fantastic job. A day later the inspector came and ok'ed the installers work, and turned on our solar.

Only giving this company 5 stars so people are able to view this review!…read more I have called so many times to try to get some help! I have left voicemails, spoken to staff who say "wel get beck to you" and nothing. The seller was great! The installation was great and everything seemed great. Until recently. Wev had the panels for Approx 3 years now and all of a sudden I get a $2,500 bill from Edison. They tell me it's a "supplemental bill for the year", apparently it's all the energy I used that my solar didn't cover. We check our panels and apparently they haven't been working and they "supposedly" came to service them a year ago. We of course trusted them and now I have this crazy bill; not to mention the monthly payments to Solar and Edison. The service is ridiculous! STAY AWAY from LARSUN & HARNESS POWER!

Infinity Solar - Villa Park solar battery system

Infinity Solar

(292 reviews)

I researched many solar companies and asked for recommendations. Infinity Solar was the only one…read morethat came highly recommended by a former customer. We had new construction and solar was required. I contacted Infinity Solar and they walked us through each step of the process, and they were very patient and understanding through our numerous construction delays. I was connected with Nick who was great! Most solar companies only wanted to consult over the phone but Nick was more than happy to come meet with us. He looked at our construction and walked us through the next steps, explained who would handle what portion of the installation. Nick coming out and answering our questions made us feel more comfortable about the process. Sara was also great! She checked in on us periodically to see where we were in the construction process. She understood our delays and never made us feel pressured or rushed. They handled the permit process, kept us apprised of when it was approved and when our equipment was received. Infinity does their own installation which was a huge plus. I heard many stories of solar companies contracting out and not having the work pass inspection and the nightmare to get it corrected through the solar company because they did not do the install. Ivan and his crew came out to install. Ivan was patient, explained what they were going to do and what options we had for placement of the equipment. He was very knowledgeable and professional along with his team. They completed the install in a day. If you are looking for solar and want the process to be stress free and feel confident the work will be done right, I highly recommend Infinity Solar!

Absolutely First-Rate from Start to Finish When the fires…read morehit Southern California and we lost power for two weeks, something changed for me. I remember standing outside one night listening to my neighbor's generator roar to life again. It sounded like a chainsaw tearing through the quiet. Across the street, friends with solar and batteries had their lights on. Their kids were inside watching TV. Life looked normal. Meanwhile, I was packing up my family to leave our home. Rising electricity rates, AI data centers consuming massive amounts of power, and talk of double digit rate increases made going solar the right thing to do. I researched heavily. Built a spreadsheet. Interviewed over a dozen companies. Got bids through Energy Sage, cold called installers, and asked around for referrals. I wasn't looking for a sales pitch. I was looking for people I could trust with my home and my family's security. Infinity Solar felt different from the start. I didn't have to deal with brokers or middlemen to jack up prices. They are family owned, in business over 25 years, BBB A+ rated, and 5 stars on Yelp. Tim, the owner is a C10 licensed contractor, sets the tone for the entire company. His pride and commitment to doing things right shows up in every person on his team. Sara, our project manager, kept everything organized with clear, proactive communication. Blake handled the maze of permitting. If you've dealt with solar permitting in California you know what a mess it is. State, county, city, and fire department all with their own rules. Blake stayed on top of all of it so I didn't have to. Joel made sure the job site ran smoothly. The crew deserves real recognition: electricians Adrian, Ivan, Salvador, and Christian; roof lead Arni; installers Jose, Gabriel, Kieren, Israel, Erik, and Robert; and Deyvis helping with inspection. They showed up on time, worked hard, kept everything clean, and answered my endless questions without ever making me feel like I was in the way. Construction always has bumps. Permits get revised, inspectors want changes. What mattered was how Infinity handled it. Calmly, professionally, and without disappearing. Tim must be a good boss and take care of his people because this is a crew of highly skilled workers who take real pride in what they do. The day the system went live felt like a turning point. Our first outage was December 23rd while setting up for a Christmas party. Power was out over eight hours. The lights never flickered. I only knew because the app alerted me. Tim included a Solar Insure 30 year warranty covering panels, microinverters, wiring, and roof penetrations, including labor. It's backed by an A+ Superior rated third party insurer and is transferable if I sell my home. An installer's warranty is useless if they go out of business, so this gives real peace of mind. Because I verify everything, I called Solar Insure, Enphase, FranklinWH, and REC directly to confirm Infinity is a Premium or Platinum installer with each. They are. I'll break even in 8 years at current rates, sooner when rates keep climbing, and you know they will. But more than savings, it's peace of mind. When the grid goes down, our house doesn't. Infinity Solar gave our family back a sense of stability. I'm grateful we chose them.

Sunrun - solarinstallation - Updated May 2026

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