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    On The Go Mobile Detailing

    4.0 (1 review)
    Open Open 24 hours

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    Services - On The Go Mobile Detailing

    Auto bug and sap removal

    Auto paint correction

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    4 months ago

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    Park Place Auto Salon

    Park Place Auto Salon

    4.1
    (181 reviews)

    Great venue for an event. Good parking and convenient location. The cool cars always add a nice…read moretouch to the event going on. I'll definitely be back.

    Pure incompetence and atrocious customer service -- save your time and money!…read more If I could give Park Place Auto Salon zero stars, I would. I dropped my car off at 8:30 AM on 8/4 for what should have been a straightforward process. Instead, I was treated to a masterclass in disorganization, zero internal communication, and passive-aggressive customer service. It starts the second you walk in. The front desk lady (whom I'll call Karen) was standoffish, rude, cold, and completely disorganized. They apparently don't use a scheduling system because I had to give her my full name, phone number, appointment time, and the reason I was there. She had no clue who I was meeting with, so she sent me to a guy at a nearby desk. I then had to repeat everything I had just told Karen to him--even though she was standing ten feet away. He also had no idea who I was. Finally, Howard (the person I actually booked with over the phone) came over from the next table. When I originally set up the appointment on 7/28, I gave them the exact make, model, and year of my vehicle --so they had all the details well in advance. Howard asked if I wanted additional work done while they had it, so I agreed to a full detail, which pushed my pickup to the next day (8/5). Completely fair. What isn't fair is the complete lack of basic automotive foresight. At 9:16 AM, I got a text saying the two tires needed more work than expected. I approved it by 9:31 AM, and they confirmed at 10:11 AM. Then... radio silence until 12:02 PM, when my point of contact texted asking for my wheel lock key. I admitted I didn't know what that was, but here's a thought: wouldn't it behoove a professional auto shop to ask about the vital key required to remove my tires when I booked the appointment on 7/28, or when I dropped the car off at 8:30 AM? So, at 12:30 PM--four hours after drop-off--they hadn't even started on my car. Howard called to ask if he could drive to the local dealership to get a key. Shortly after, he informed me the dealership would have to order the part (3-5 days out). Realizing Park Place Auto Salon is completely incompetent, I decided I was done. I texted Howard the next morning (8/5) letting him know I was cancelling the detail and picking up my car at 8:00 AM. I showed up at 8:00 AM. Howard was late and nowhere to be found. I was left waiting with Karen, who--true to form--was cold, unbothered, and didn't even offer me a seat, water, or coffee while I waited. When Howard finally rolled in, he went to check on the car, came back, and asked me, "Do you need the car today?" ...It's MY car! Why is that even a question?! He pulled the car around and casually mentioned he left the tire caps off so the dealership could see the wheel lock. I had to explicitly ask him to put my car back together and put the caps back on. To top it off, as I was leaving, he had the nerve to ask if I was "even going to go to the dealership." Brother, it doesn't matter what I do next. You messed up, wasted everyone's time, and showed a total lack of professionalism from start to finish. I remained polite through the entire nightmare, but this business is a joke. Avoid Park Place Auto Salon at all costs.

    AutoNation Ford Bellevue

    AutoNation Ford Bellevue

    2.6
    (401 reviews)

    This is going to be kind of an unusual review. I was thinking about getting a good used vehicle and…read moresaw a couple online that I really liked. I was contacted within 30 minutes of my initial inquiry and the young man that contacted me was polite and professional, without being pushy and obnoxious. I let him know that I would like to try to handle as much of the transaction as I could online and he completely understood. He worked very hard on my behalf to get me pretty qualified and even got his sales manager involved to accommodate several of my request requests. In the end, I did not end up getting a new vehicle because I did another breakdown of the cost/benefit and found that it was better to just keep driving what I was in until I paid it off in full Rest assured, when I'm in the market for another vehicle, I will not hesitate to reach out to this dealership. They treated me with professionalism and care, and I did not feel pressured or lied to at any point throughout my dealings with them.

    I recently bought a used Mazda from this location, and the entire team was amazing. They…read morecommunicated clearly, answered all my questions, and were incredibly helpful throughout the process. I especially want to give a shoutout to Pete -- he was the biggest help from start to finish. This was my first time buying a used car, and I was able to complete everything the same day. The whole experience went smoothly and stress-free. I would definitely buy another car here and highly recommend this place to anyone looking for a reliable, honest dealership with great communication and outstanding customer service.l.

    On The Go Mobile Detailing - carwash - Updated August 2026

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