Good smiles. Friendly. Location is very hard to find. Goto St David's, East Entrance aka Women's…read moreMedical Entrance (lots of construction terrible parking) then from there go up, yes up, to the first floor. Go right down the hall it's on the left. Apple Maps put me in the wrong parking lot all together.

Skip it, they are slow, incompetent, one of the worst experiences with a butterfly blood draw of my…read morelife, my hand still hurts, honestly no clue how someone hurts you with a butterfly, but I guess there is a first for everything. The ladies also stand around talking in back as if they have nothing better to do and that you are literally interrupting their day, it is called work ladies. Total a HBI situation, definitely time to clean house and frankly way too many layoffs and people needing jobs for this sort of BS.

Checked me in, drew my blood, and then told me they could not perform one of the two tests on my…read morelab order (isoPSA). However, when I checked in, the attendant verified with another person that they did perform that test! Now I have to go to a second lab!

I got there at 7:05 for bloodwork and did not get my blood drawn until 8:25. It was not that…read morecrowded and at nobody was called back until at least 7:45. If you open at 7:00 and all you have are people to check you in and nobody to do the actual work then do not open at 7:00.

Completely incompetent. I headed up here for a blood draw and arrived at the hospital at 4:15. I…read morecircled the entire complex looking for a sign that said "Clinical Pathology Laboratory". There was none. So I called and they told me to go in and up to the second floor. I did. There was still no signage, and I asked three people who worked there where it was, and none of them had ever heard of it. One sent me to the only lab they knew of in the hospital, but it was a different lab. I called back and asked where it was and what entrance it was at again. No idea. I asked where this person parked when she went into work. She said it was in the east entrance. Why was that so hard?? She reiterated that all I had to do was to go up to the second floor and it was there. On top of it she was sort of rude, the way people get when asked questions they dont know, but know that they SHOULD know. Ok, I go to the east entrance and the only parking was a gated lot for employees, and a small, full lot that said it was for expectant mothers only. That was the ONLY place to park there, so I did. I entered, went to the second floor, and STILL no signs. I asked an employee who pointed me down the hall to some double doors. The doors were locked with key access only, and an alarm sounded when I tried to open them. Then I asked another person. Remember, this is the FIFTH person who worked there that I asked. She took me down another hall, and pointed, telling me to go to the end, and down the stairs, and that it was down the hall to my right. I told her that CPL told me it was on the second floor, and she told me "the people there dont really know whats going on". Thats for sure. So I did what she said, and sure enough, it was there on the FIRST floor, with only a tiny sign on the glass door. Its now 4:50 and Ive been running around for over half an hour. They close at 5. Of course, the door is locked, the room is dark, and nobody is answering the phone even though they arent supposed to be closed yet. These people are absolutely clueless. Let's reiterate: 1. The people in the office dont know where they themselves work. 2. They dont know even what floor they are on!! 3. They have zero signs, inside or out, except the sign on the door which is only visible when you are standing in the hall directly in front of the door 4. They leave early, locking the door, and not answering the phone even when they know there has been someone looking for them in the building 5. They direct you to enter an entrance where the only parking is a lot for expectant mothers. 6, Apparently even the few people in the hospital who know of CPL's existence, know the place is a lost cause. This place is staffed with shockingly clueless morons, and is too lazy to have a single sign on the large property, and too lazy to work until their hours state they do. I will NEVER go to a CPL again. Go to Austin Regional clinic. They are competent and helpful, know where they work and how to get there, unlike CPL.

This lab is located inside Ascension Building, 3rd Floor, Room 340. Parking can be scarce but I got…read morelucky and got one in a matter of minutes. When I arrived, there was 1 person in front of me but I waited less than 5 minutes. There is only one person work in this lab. The tech was really good in drawing blood. Quick, efficient and painless. I took one star off as there were signs everywhere saying furniture is disinfected after each guest. It doesn't look like it. The tech works alone including being a receptionist. It will be a lot slower if he has to do that too. There is also a sign at the front saying there is a disinfectant for check-in tablet, it's none to be found.

this is a dump. don't go here. technician shows up one hour later. it took them…read more20-25 minutes to take a test

Their team is amazing! Highly rec!…read more Michelle, Brian and Nevee were super helpful! Loved the service and kindness.

Offer amazing shots and testing at affordable rates. Staff is friendly and efficient. Love getting…read morethe multi vitamin B here and have gotten food sensitivity test which offered an array of good information.

Went recently to get some blood drawn and was given terrible service, with both the speed at which…read moreI was seen (took over an hour somehow) and how seemingly bad the doctor was at simply drawing my blood. I've had my blood drawn before and never has it left me in pain for days afterwards, going on a week now. Absolutely insane, please do not come here if you have any other options.

He ruptured my vein on 03/23/23 then sent me to a different quest location. He didn't seem to be…read morehappy to be at work at all

I decided on this location because of it's ease of parking and closeness to my house. I made the…read moremistake of going to the Saint Davids location a couple miles from here and driving endlessly in circles looking for a parking spot till I couldn't take it anymore. I showed up here without an appointment and I was in and out of here in less than eight minutes. This is my go to testing spot from now on.

Arrived at 7:40 for lab work. Front desk personnel was uplifting and patient with every patient. It…read morewasn't overcrowded. I didn't feel the needle prick go in my arm. Great experience. Would recommend this hidden location.

The staff here is awesome. I was greeted warmly as soon as I arrived. Molly, the NP, was…read morepersonable, empathetic and knowledgeable. I came in for my annual and she made the appointment a pleasant one. The office is very clean and well decorated. I felt like I was in someone's home. I parked in the Domain's Purple lot and was able to walk easily to the office.

This is the second review I've left for One Medical, and I normally wouldn't go out of my way to do…read morethat -- but I felt the need to elaborate further because of how unpleasant and unfortunate this experience was. This was one of the most disheartening and discouraging healthcare experiences I've ever had -- and what makes it worse is that it was my first time seeking help for my mental health in over 15 years. I grew up in an environment where asking for help -- especially when it came to medication for mental health -- was seen as a weakness. So it took everything in me to finally overcome that and make an appointment. After a particularly overwhelming six months, I built up the courage to be honest about what I was struggling with and what had worked for me in the past. I wasn't demanding anything -- I was simply trying to communicate openly, hoping for a supportive and respectful conversation about my care. Instead, I was met with judgment and ultimately rejection by Harley Berning. She initially prescribed me a lower dose of the medication I mentioned -- no concerns or hesitation. But after I followed up with a message asking if this was the right plan going forward, everything changed. My prescription was suddenly revoked after it had already been sent in and paid for, and I was told she could no longer continue my care. It felt like I was being punished for being honest. I was mischaracterized, dismissed, and made to feel like I had done something wrong just for asking questions and advocating for myself. That kind of distrust -- especially when someone is finally trying to seek help after years of struggling -- is incredibly damaging. This experience didn't just shake my trust in one provider. It made me question whether I should have ever reached out in the first place. And I imagine I'm not the only one who's walked away from One Medical feeling like this. If you're someone who's anxious, vulnerable, or trying to overcome the stigma of getting mental health care -- be careful. I wanted this to be a step toward healing, and instead it left me feeling worse than when I started.

Profesional. Clean. Experienced and well versed in medicine. There to help you with all your…read moremedical needs.

From the owner: En Clínica Latina, nuestra misión es simple: hacer que se sienta y se mantenga saludable. Ya sea…read moreque venga para un chequeo regular o un tratamiento urgente, nuestro dedicado equipo de profesionales de la salud tiene las habilidades y los recursos para atender sus necesidades. Programe una consulta o venga hoy para ver cómo podemos ayudar.

They schedule appointment a year in advance IF you don't read the fine print…read more They keep calling to schedule an appointment. They send emails that you cannot unsubscribe from.

Staff are professional, kind, and thorough. The environment is quite comfortable and puts patients…read moreat ease.