My doctor's office is literally across the hall from this lab, so every year after my well woman's…read moreexam I end up there. And somehow... every single year... they magically bill me for something that should've been covered. At first I thought it was just one of those annoying insurance mix-ups. But after spending at least an HOUR every year playing mediator between the doctor, insurance company, and lab, it's starting to feel less like "oops" and more like a seasonal tradition. Usually they eventually fix it after I call enough times. Other times I've honestly just paid it because I value my sanity. This there were two tests I knew insurance wouldn't cover, paid for them upfront with my credit card, had the doctor separate them on a different form, AND asked for a receipt. The receipt only had the amount paid -- no description. Which already felt a little "interesting." Convenient that for some reason they have no way of putting a description what I paid for on this but every time they send me a bill it has a very accurate description of what they are billing me for. It's sad that it comes to me having to cord this interaction to protect myself. So I asked on video: "So these definitely will not be billed to insurance since I'm paying here?" Receptionist: "Yes." Fast forward to this week: guess who just got billed $36 for those exact same tests. At this point I'm not even mad about the money. It's the principle. Because I know a lot of people probably just sigh dramatically, pay the $30, and move on. But no. Not this year. This year I will be returning like a low-budget legal drama with my receipt, my credit card statement, AND my little video clip. Honestly the phlebotomists are sweet, but the front office acts like kindness costs extra. They are shockingly rude! So if this place keeps overbilling you too: fight it. Even if it's annoying. Or save yourself the headache and find a friendlier lab who doesn't routinely try to keep an extra 15- 30 from every visit.

Good smiles. Friendly. Location is very hard to find. Goto St David's, East Entrance aka Women's…read moreMedical Entrance (lots of construction terrible parking) then from there go up, yes up, to the first floor. Go right down the hall it's on the left. Apple Maps put me in the wrong parking lot all together.

Had an appointment today to check my A1C and was lucky enough to get Raechelle (so sorry if I…read morespelled your name wrong!)...a literally angel. I have severe anxiety about these types of things and was having pretty bad panic before going. She made it a complete judgment-free zone and was beyond kind. Not to mention, the easiest, least painful blood draw I've ever had. She was able to get my bloodwork done so quickly and was so gentle and proficient at her craft! My only hope is that I can get her every time I go...thank you SO much for making today a great experience Raechelle!!! you are appreciated!

Hire people to service demand! There should not be weeks of waiting for a blood draw. This location…read moreused to be an in and out but not anymore. They can't retain employees. I went elsewhere.

Danita is the best! The B12 kilo shot has not only increased my brain function, energy, and…read morestamina. It helps maintain my blood pressure and burns food granny quickly. I love it and I love the quick and incredible service I receive for the price I pay. Highly recommended!

From the owner: Our business does well in We do Blood Work, DOT & NON DOT Physicals,TB Testing ,DNA Testing, and…read moreDrug Testing ( Urine, Hair, Nail ). What stands out about our company is we have competitive rates, clean testing facilities, friendly staff. What are costumers love is our low laboratory pricing.

Completely incompetent. I headed up here for a blood draw and arrived at the hospital at 4:15. I…read morecircled the entire complex looking for a sign that said "Clinical Pathology Laboratory". There was none. So I called and they told me to go in and up to the second floor. I did. There was still no signage, and I asked three people who worked there where it was, and none of them had ever heard of it. One sent me to the only lab they knew of in the hospital, but it was a different lab. I called back and asked where it was and what entrance it was at again. No idea. I asked where this person parked when she went into work. She said it was in the east entrance. Why was that so hard?? She reiterated that all I had to do was to go up to the second floor and it was there. On top of it she was sort of rude, the way people get when asked questions they dont know, but know that they SHOULD know. Ok, I go to the east entrance and the only parking was a gated lot for employees, and a small, full lot that said it was for expectant mothers only. That was the ONLY place to park there, so I did. I entered, went to the second floor, and STILL no signs. I asked an employee who pointed me down the hall to some double doors. The doors were locked with key access only, and an alarm sounded when I tried to open them. Then I asked another person. Remember, this is the FIFTH person who worked there that I asked. She took me down another hall, and pointed, telling me to go to the end, and down the stairs, and that it was down the hall to my right. I told her that CPL told me it was on the second floor, and she told me "the people there dont really know whats going on". Thats for sure. So I did what she said, and sure enough, it was there on the FIRST floor, with only a tiny sign on the glass door. Its now 4:50 and Ive been running around for over half an hour. They close at 5. Of course, the door is locked, the room is dark, and nobody is answering the phone even though they arent supposed to be closed yet. These people are absolutely clueless. Let's reiterate: 1. The people in the office dont know where they themselves work. 2. They dont know even what floor they are on!! 3. They have zero signs, inside or out, except the sign on the door which is only visible when you are standing in the hall directly in front of the door 4. They leave early, locking the door, and not answering the phone even when they know there has been someone looking for them in the building 5. They direct you to enter an entrance where the only parking is a lot for expectant mothers. 6, Apparently even the few people in the hospital who know of CPL's existence, know the place is a lost cause. This place is staffed with shockingly clueless morons, and is too lazy to have a single sign on the large property, and too lazy to work until their hours state they do. I will NEVER go to a CPL again. Go to Austin Regional clinic. They are competent and helpful, know where they work and how to get there, unlike CPL.

Point of view from an insurance agent who submits life insurance and exam one does the parameds. I…read morescheduled my own personal exam about 2 weeks out, the week of the appt, they call and cancel my appointment, I call back to reschedule and they have nothing for 2 weeks and beyond. Look if this company treats the people who submit life cases to them this way, imagine how they will treat you.

Nice, clean, professional service. Staff know what they are doing. The location of ExamOne is…read morebehind the first building that faces wells branch. Turn into the Parking lot and drive past the car wash (left side). It will be in the building to your right.

We had the most beautiful experience finding out the gender of our baby. From the moment we walked…read morein, we felt so comfortable and cared for. Our ultrasound tech, Tammy, was absolutely amazing--so kind, patient, and knowledgeable. She made the entire experience feel special and memorable, and you could truly feel how much she loves what she does. This is a moment we will cherish forever. Thank you Tammy!!

I met tammy for the first time last friday & she was just absolutely amazing. She was so sweet &…read morevery informative/gentle of your feelings. (some of us mamas we are very emotional through this time aka me Lol.) She spoke very well & you can tell she's loves what she does. I will definitely be going back!

Spacious, light, and a clean space. Great opening hours. Friendly, fun and attentive professionals!…read moreAlways an A-plus treatment. Benefits of being a Prime member is exceeding my expectations and their plans offer more than I would think of. Went in for simple ear infections, medicine prescriptions, blood work and full panel lab tests, rapid viral tests, physical exam for sports. The Prime membership also includes sessions with a professional health coach to help you on weight loss journey and health improvement. 100% The best care for me and my kids. My youngest kiddo always wants to come back. I definitely would recommend their care to friends and family and I am glad my school offer these memberships to the staff.

Amazing fast and attentive care. Clean and comfortable office. Definitely recommend. Will be back…read morewhen needing urgent care.

The staff here is awesome. I was greeted warmly as soon as I arrived. Molly, the NP, was…read morepersonable, empathetic and knowledgeable. I came in for my annual and she made the appointment a pleasant one. The office is very clean and well decorated. I felt like I was in someone's home. I parked in the Domain's Purple lot and was able to walk easily to the office.

This is the second review I've left for One Medical, and I normally wouldn't go out of my way to do…read morethat -- but I felt the need to elaborate further because of how unpleasant and unfortunate this experience was. This was one of the most disheartening and discouraging healthcare experiences I've ever had -- and what makes it worse is that it was my first time seeking help for my mental health in over 15 years. I grew up in an environment where asking for help -- especially when it came to medication for mental health -- was seen as a weakness. So it took everything in me to finally overcome that and make an appointment. After a particularly overwhelming six months, I built up the courage to be honest about what I was struggling with and what had worked for me in the past. I wasn't demanding anything -- I was simply trying to communicate openly, hoping for a supportive and respectful conversation about my care. Instead, I was met with judgment and ultimately rejection by Harley Berning. She initially prescribed me a lower dose of the medication I mentioned -- no concerns or hesitation. But after I followed up with a message asking if this was the right plan going forward, everything changed. My prescription was suddenly revoked after it had already been sent in and paid for, and I was told she could no longer continue my care. It felt like I was being punished for being honest. I was mischaracterized, dismissed, and made to feel like I had done something wrong just for asking questions and advocating for myself. That kind of distrust -- especially when someone is finally trying to seek help after years of struggling -- is incredibly damaging. This experience didn't just shake my trust in one provider. It made me question whether I should have ever reached out in the first place. And I imagine I'm not the only one who's walked away from One Medical feeling like this. If you're someone who's anxious, vulnerable, or trying to overcome the stigma of getting mental health care -- be careful. I wanted this to be a step toward healing, and instead it left me feeling worse than when I started.

LOVE! LOVE! LOVE, Ms. Phuong! We were lucky to have been introduced to Ms. Phuong when our first…read morechild required speech therapy. She was such an excellent speech pathologist to our eldest that we simply had to seek her out when our second child needed some help too. She expertly dissects the needs of each child, creates a plan of action, provides helpful tips for continued training at home, and shows a deep care for the kids. Her enthusiasm is through the roof! So much so that my kid absolutely LOVES to go visit Ms. Phuong! He doesn't even think he is going to the doctor, he is going to speech class, where he gets to play and have fun. I don't think a better review can be given to any business than that of a returning client. We are returning clients and she is absolutely the best!

Phuong is AMAZING! She has a gift for working with people of all backgrounds and is able to make…read morethem feel seen and known. Her kindness, generosity of spirit, and empathy are unmatched when it comes to interacting and engaging with our children. She makes learning fun and they love spending time with "Ms. Phuong" - thank you for helping our kids and supporting them on their learning journeys.