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    Lonestar Lab Testing

    5.0 (1 review)

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    6 years ago

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    Clinical Pathology Laboratories - CPL is located inside this building.

    Clinical Pathology Laboratories

    2.7(29 reviews)
    4.7 mi

    My doctor's office is literally across the hall from this lab, so every year after my well woman's…read moreexam I end up there. And somehow... every single year... they magically bill me for something that should've been covered. At first I thought it was just one of those annoying insurance mix-ups. But after spending at least an HOUR every year playing mediator between the doctor, insurance company, and lab, it's starting to feel less like "oops" and more like a seasonal tradition. Usually they eventually fix it after I call enough times. Other times I've honestly just paid it because I value my sanity. This there were two tests I knew insurance wouldn't cover, paid for them upfront with my credit card, had the doctor separate them on a different form, AND asked for a receipt. The receipt only had the amount paid -- no description. Which already felt a little "interesting." Convenient that for some reason they have no way of putting a description what I paid for on this but every time they send me a bill it has a very accurate description of what they are billing me for. It's sad that it comes to me having to cord this interaction to protect myself. So I asked on video: "So these definitely will not be billed to insurance since I'm paying here?" Receptionist: "Yes." Fast forward to this week: guess who just got billed $36 for those exact same tests. At this point I'm not even mad about the money. It's the principle. Because I know a lot of people probably just sigh dramatically, pay the $30, and move on. But no. Not this year. This year I will be returning like a low-budget legal drama with my receipt, my credit card statement, AND my little video clip. Honestly the phlebotomists are sweet, but the front office acts like kindness costs extra. They are shockingly rude! So if this place keeps overbilling you too: fight it. Even if it's annoying. Or save yourself the headache and find a friendlier lab who doesn't routinely try to keep an extra 15- 30 from every visit.

    Good smiles. Friendly. Location is very hard to find. Goto St David's, East Entrance aka Women's…read moreMedical Entrance (lots of construction terrible parking) then from there go up, yes up, to the first floor. Go right down the hall it's on the left. Apple Maps put me in the wrong parking lot all together.

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    Clinical Pathology Laboratories
    Clinical Pathology Laboratories
    Clinical Pathology Laboratories - If you enter from East Entrance, take elevator up to 1st floor

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    If you enter from East Entrance, take elevator up to 1st floor

    Baylor Scott & White Clinic - Pflugerville Central - Empty waiting room with this bs sign in front

    Baylor Scott & White Clinic - Pflugerville Central

    2.2(62 reviews)
    0.2 mi

    I only have great things to say about this clinic! My family has been going here since we moved…read morehere two years ago. My kids see Dr. Shah and I see Dr. Angelelli. Both providers are courteous, caring, professional, and knowledgeable. They take the time to listen to our concerns and answer any questions we may have - and never in a condescending manner. I always feel reassured and at ease when I leave an appt with either doctor. I really appreciate that Dr. Shah can relate to me as a mom of small children and provide recommendations, not only as a medical professional/expert, but also with that momma perspective. As far as after-hours, we had a wonderful experience with Dr. Whited. He was very personable and calmly evaluated our daughter after she fell and hit her head. He concluded that she was fine and sent us home, but told us to call him if we noticed some specific signs throughout the night. The next morning, he called right before he went into surgery just to check on our daughter. That meant so much to me and my husband. He also made sure to communicate with Dr. Shah regarding the incident and she checked in that day as well. Oh, and I cannot write a review without mentioning their AWESOME nurses, Alli and Erin. Both are great at their jobs! My daughter especially adores "Ms. Alli." :) The receptionists/administrative assts are also friendly and helpful (There is one in particular who always brightens our day, but sadly I cannot remember her name! She usually sits on the far right). My only negative thing to say about BSW, in general, is that you cannot reach your clinics directly and have to call the main line every time. For example, if the clinic calls with lab results and you miss it, you must call the main line and the representative has to call the clinic to let them know you called back. Then you have to wait again for them to call. That can be a little frustrating at times. However, this is not the clinic's fault.

    Only came here because it was in-network and close to my house after a fall. They have you sign…read moreforms without givinga chance to read them first, and I had to specifically ask for the paperwork before signing (the audacity for me asking this ) That alone was a huge red flag. The front desk employee was rude ans sarcastic. When you're injured and seeking care, the last thing you need is attitude and poor treatment. Save yourself the frustration. Don't come here.

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    Baylor Scott & White Clinic - Pflugerville Central
    Baylor Scott & White Clinic - Pflugerville Central - Updated walk-in hours

    Updated walk-in hours

    Baylor Scott & White Clinic - Pflugerville Central

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    Lonestar Lab Testing - laboratorytesting - Updated October 2026

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