I want to express my sincere gratitude to the incredible care teams who looked after me during both…read moreof my hospitalizations this past week. A special thank you to Marcela and Michael during my first hospitalization, and Gwen, Martha, Lauren, Sarah, and Emilio during my second. ( From level 4) After leaving Ascension Seton and experiencing a different level of care during my second hospitalization, I was reminded of just how much attentive, compassionate care matters when you're at your most vulnerable. When you're dealing with serious medical concerns, pain, and uncertainty, being heard, having your concerns taken seriously, and feeling genuinely cared for make all the difference. Thank you all for being so attentive, compassionate, and dedicated to my medical needs during such a difficult and frightening time. The care and kindness you showed me truly made a difference. I'm incredibly grateful to have been cared for by such an amazing team. Sometimes, the difference in care speaks for itself. To each of you who went above and beyond, you are appreciated more than you know. I also want to note, that the hospital food was good and I enjoyed that they had a lot to choose from. This allowed me to make healthy choices for me to eat

I am a medical professional and I appreciate the level of care and communication provided by Dr…read more Ley. I also appreciate being given choices on how to best heal myself. Knowledge is power and I love that I can exercise my power within the bounds of being a patient to an obviously intelligent physician. I am very grateful for his compassionate care. The office staff are also very kind and attentive. Much appreciated!

i've gone to this urgent care over the years. the wait time varies but is often long…read more I appreciate being able to email them my health history and medication list, as both are long & complex. I think my doing that may be why the Dr who saw me took me seriously, (i saw he had printed out my health history and had highlighted things in it) and spent more time with me than others have. I was super anxious, wayyyyg overtired, and experiencing very intense restless leg (and other parts of my body) syndrome with many forceful spasms, all my muscles in my body were tightly clenched and i couldn't get them to relax and I was also in a lot of pain (this was due to a recent medication change, and my having a bad reaction to it), which I told them. So, at first I was disappointed because Dr. Joe told me that they couldn't give me muscle relaxers bc they would amplify the effects of the drug i was on that I was badly reacting to, so I felt like crying because i didn't know what to do, how to get help. Dr. Joe recommended I go back to my original dosage of the medication, and took the time to show me stretches i could do, and recommended that I take pedialyte or coconut water, and use arnica cream. i followed his advice, got the arnica tablets for leg cramps (i took 6) and the arnica cream for arthritic relief, which i rubbed all over myself. i drank coconut water and went back to my usual dosage of the medication, and did stretches and doing these things worked; got a full 8 hrs of sleep and only had a few leg spasms the whole night! my muscles feel relaxed now, and I am super grateful for that. I appreciate Dr. Joe listening and taking me seriously and recommending all he did, bc i am now back to my normal level of poor health, which is so much less bad than it was before Dr. Joe's help. Emailing health histories and med lists really may have made the difference here, i'm always going to do that in the future. Their email: occmed.pr@texasmedclinic.com

Dr was dismissive, forgot to share test results and seemed to forget I had a fever. I took a Covid…read moreand flu test and heard no word if it came back positive or negative. Was referred to a GI doctor for my stomach issues only, even though I complained about a fever I've had for 3 days. I came in around 9pm so it seemed like they wanted to go home as fast as possible. Also no hand soap in the waiting room bathroom? Not even a soap dispenser in sight. Save the time and go to a different urgent care EDIT: Found out I had severe dehydration and a nasty virus that needed attention from the ER. Wish I would have received better care.

I've been going to this location for over a year and overall I am very happy with everyone my other…read morehalf and I have encountered. Our primary care doctor, Dr. Tellez is fabulous. He has a great bed side manner but is also a straight shooter. We have dealt with many different nurses and doctors for randomly walk in visits, or random emergencies that life throws at us and everyone's attitude is always excellent. I do not think we have ever ran into anyone that was cranky or unpleasant to deal with. Same goes for the couple of specialists we have seen across the road at the actual hospital. All I have ever been greeted with are smiles and welcoming attitudes. One of the best things about this place, the women in the lab are ninjas! Seriously, we are the biggest babies when it comes to having blood drawn and we never feel a thing-they're literally done in seconds. The only draw back I've encountered in our over year tenure at this facility is that their phone system is kinda lack luster. Calling to reschedule for specialty appointments can be kind of a pain. I've gotten the run around a couple of times. Other than that everything has been great- we know live further North and I don't mind the drive here at all. Great job and Thank You again to all of the wonderful staff at this location!!

Sujata Jere doesn't listen and said I'm depressed. Everything I mentioned she threw out the window…read moreand wanted me to fill out a questionnaire. I should've ripped it up and left with the nurse!! I don't recommend unless you are depressed, maybe she can help you..???

Here's my latest update: I have been under the excellent care of this company for over 20 years…read moreand I think the services keep getting better. Laurelin Mullins has patiently-patiently-patiently coached me on weight loss, diabetes, septic infections, sleep apnea, and more. I am never rushed, and she carefully listens to all my lame excuses.......AND she actually--somehow--gets me to listen to her recommendations!!! .... I always leave the clinic encouraged, holding a detailed treatment plan that is so easy to follow that even my thick, male, Cro-Magnon brain can understand it ..... The staff are equally skilled and responsive: they remind me of lab visits via telephone, email and text. They even promptly answer crazy questions...... the clinic also has a portal that I can type issues directly to Laurelin and get a quick personal response. In summary, I feel lucky to be working with this highly professional clinic. This definitely feels like a concierge medical practice! ..... MY THANKS To this wonderful, dedicated team, Dave K.

Like a few other, I loved this practice when it was still Balcones Woods Family Medicine. When they…read morewere taken over my Seton, things went downhill. My daughter (15) and I both saw them for primary care. I left after I went in twice for a sinus infection and they refused me antibiotics, which I had not taken in more than a decade. I went to an ENT after that. He was SHOCKED that they didn't prescribe me meds. I ended up on them for much longer than I would have liked for a very common infection. Here was the kicker for me: My daughter liked their nurse practitioner Laurelin Mullins, so I continued taking her there. My daughter has ADHD, for which she was treated at Balcones Woods Family Medicine before it changed hands. On April 1, 2019, her high school sent a form over to confirm my kid's ADHD (so she could get accommodations), the practice did nothing for two weeks. I called and they found the form after much searching. Then NP Mullins refused to sign the form because she hasn't been treated for ADHD since they were taken over by Seton. She didn't attempt to help at all (for example, I have a neuropsych's report etc. that I would have provided to assist; they could have looked at old records, etc.). Regardless of the fact that she was treated at that clinic, they didn't sign the forms. This means my daughter is still waiting for her accommodations at school. The practice should not treat children who need accommodations this way. Even the high school was surprised and they do this all the time. They aren't nearly as caring with patients as they used to be. We won't be going back.

If there was a way to review ADC Round Rock facility and staff separately, I would give the lab…read moretech and reception a 20 out of five, and the physical facility a zero. Reception was friendly and helpful. The lab tech was friendly and extremely helpful. Now to the issue that I find unacceptable: the lab tech is crammed into a room the size of a modest walk in closet, and is by herself. If I had known what the setup was like, I would've avoided this clinic. I was looking for an alternative to BSW Round Rock clinic, but This is not it for me.

I have been here a few times. Customer service was nice but Sujata Jere, M.D. doesnt seem to really…read morewant to listen to you. OK i smoke but that is not what i was there for. But all she kept harping on is me quitting smoking. Hello ..Im an adult! We all have our vices. So round and round we go and she still isn't listening to why im actually there that day. Long story short, find someone else if you can. Or if you like not being listened to she is the one for you!

Dr. Mohammad Shahbazi at ADC North Austin Medical Center, Internal Medicine and Sleep Medicine, is…read moretruly a top-notch doctor. I feel very fortunate and incredibly grateful to have found him. From my very first visit in 2025 through today, I have consistently felt that I am in the hands of a physician who genuinely cares about his patients. Dr. Shahbazi is exceptionally knowledgeable, thorough, attentive, compassionate, and thoughtful in his approach to care. What impresses me most is his wonderful ability to make you feel comfortable, heard, and understood. I have never felt rushed or dismissed, and he consistently went above and beyond. I truly appreciate how patient he was with all my concerns about my sleep and overall health. The entire experience at ADC Clinic has also been excellent. The staff, nurses, and medical team have been courteous, professional, helpful, and efficient. It is clear that ADC has many dedicated healthcare professionals. "I always learn something new from my visits" I highly recommend Dr. Mohammad Shahbazi!

I have a sinus infection. They will not see me unless I wear a mask, due to my "congestion". I…read morepolitely declined and was told to leave.

Very caring, efficient staff in an exceptionally clean environment…read more I had Kidney Stone surgery last week. The pre-op prep, & then my post-op recovery were as pleasant as they could be. The nursing staff were all very kind & compassionate, even though I was beyond anxious. Thanks to the nursing staff I was made as comfortable as possible during my stay. After my surgery I was awakened, given time to come around, then informed on aftercare, & sent home to recover. I was happy with my experience, despite having a several hour delay because my surgeon was running late that day.

The actual surgical center, staff, intake process, etc., and care quality are absolutely excellent…read moreat this facility. I have never had staff treat me so well and so kindly from the time we entered the door to the outpatient surgical clinic until we left. This review's rating is solely about the billing practices at St David's. The only truly negative, and frankly completely unacceptable, part of my experience has been the St. David's billing department. It is atrocious. I would rate it 0/5 stars and strongly advise anyone to avoid St. David's unless they have absolutely no alternative solely for the billing experience and absolute nightmare that results after your procedure. This is despite the completely excellent surgical staff, nurses, etc., plus my amazing OB/GYN and his team. For the level of care and expertise of the staff, again, EXCELLENT. We were required to pay $900 upfront, yet we have since received at least three additional bills--each one different, each one increasing the total cost to almost double the original amount. The billing team also is very sketchy about requiring this $900 upfront - they claim they won't intake you AT ALL unless you pay for your surgery ahead of time. The bills don't even look like they're from the same organization: different paper, different formatting, and even different account numbers. When we call the surgical center to verify whether these bills are legitimate, the billing staff can't provide answers. They can't explain the charges, they hesitate to provide itemized statements, and they seem completely unaware of why multiple bills are being issued. It is infuriating and exhausting, especially for someone recovering from a fertility-related procedure. Our healthcare system is broken, and St. David's billing department exemplifies that failure. Considering my surgery went exactly as planned, there is absolutely no reason we should have received anything beyond the original bill. This process has been a nightmare, and no patient should have to deal with this.

I felt ecstatic to learn that a medical supply office was opening up near me to assist with C Pap…read moresupplies and to send data to my sleep specialist. Allmed was very happy to sell me a new machine and told me to come in with the data card any time for analysis. Well when I returned I was told that they do not handle the data read outs. I would need to send the card to San Antonio! Big disappointment. ..I feel like they really misrepresented their support...Today I tried to stop in and there was an Office Closed sign on the door! This was at 3 o'clock on a normal work day. I cannot recommend this business...

I do not enjoy having sleep apnea. But I do enjoy being able to shop for the supplies I need and…read morebeing greeted and appreciated with great customer service. I have dealt with this company for a couple years now and they have always been top notch.

My PCP and other doctors that I see are between the clinics on Braker Lane and Montopolis. I have…read moreNEVER encountered a situation that couldn't be handled. I have care and doctors are both locations. My referrals have also being the best! I highly recommend any of the 28 clinics that are available.

I take my parents here and it's a great place if you're looking for good customer service and…read morefriendly nurses and doctors. Dr. Mooneyham is very professional and thorough with his assessments. The facility is nice, clean, and comfortable, also very calm and quiet. Some places can feel cold, uneasy, and can be a bit noisy.