I came in to see Nicole Delgado and she gave me hands down the best medical evaluation that i've…read moreever received. She was so thorough and asked questions to really understand what I'm going through to provide me a recommended plan for my case. She didn't try to do a one size fits all, but she really customized my care to me which is all that I can ask for. I'm not typically someone who goes to the doctor, but after her care today i've already scheduled a follow up and an appointment to get lab work done. We need more Nicole's in this world!!

I can't recommend Dr. Lily highly enough! From the very first session, she brought a level of care,…read moreknowledge, and professionalism that immediately put me at ease. She took the time to listen to my concerns, thoroughly assess my condition, and explain her treatment plan in a way that was easy to understand and gave me confidence in the process. Dr. Lily is the kind of physical therapist who makes you laugh so much, you forget you're actually working. We bonded over our love for reading and somehow turned therapy sessions into plot twists and punchlines. 10/10 would recommend--especially if you like your healing with a side of humor! Thanks to Dr. Lily, I've regained strength, mobility, and hope. She's not only an excellent therapist but also a wonderful person to work with. If you're looking for someone skilled, encouraging, and truly dedicated to your recovery, Dr. Lily is the one.

I was slightly late for an appointment, but the staff lied to me about trying to fit me in, and was…read moreapparently going to make me wait all day in order to punish me. DETAILS: I got there a few minutes before my appointment time and the waiting room was completely full, and the screen said they were running about 40 minutes behind. So I left for just 15 minutes but when I came back the waiting room was somehow suddenly nearly empty and the screen was nearly blank. I'm guessing lots of people couldn't wait any longer when they weren't seen on time so they just left. I explained the above to a female staffer and she said she'd try to get to me after the two people waiting were served. Then for 45 minutes she didn't call *anyone* else. The other two staffers served the two patients who were waiting, and then served several others who came in after, but I never got called. I explained the above to a male staffer and he went to the back and asked the first staffer if she knew anything about me, which I could hear. She came out and said her draw-shift ended 30 minutes ago which is why she didn't call anyone else. I asked, "So if you knew you would *never* call me, why didn't you let me know?" She said she let the other employees know I was waiting. Notice the plural, employees. And there are only two of them. I pointed out to her that the male staffer was unaware of my situation when I explained it to him, so she did *not* let the other staffers know. She then said she had told only the other female staffer. I doubt she really did, since she certainly lied to be about informing that male staffer. That female staffer she supposedly told certainly never set my expectations about how long I would wait, and she called lots of other patients while I was waiting. Although this was a 1-star experience, I had other good experiences there, so I'm averaging this to 3 stars.

My second time visiting a Quest Diagnostics. The first time, I left because my walk in visit was…read moretaking too long. My second visit was an appointment, I arrived at 3:10 pm and left at 5 pm. There are no restrooms in the waiting area and no counter assistant to help with accessing the necessary facilities. There are no blood tests laboratories in downtown Austin. I guess they have a monopoly and they don't have to care about customer service. If you need time from work to visit this location. You better takeoff at least four hours. I don't recommend. The staff were nice.

I've been to this location twice. The first time, I had to wait to receive any kind of direction at…read morethe front desk because the two nurses were too busy flirting with each other. I also asked for an itemized receipt of the blood work I had done and they all but refused. They kept arguing that I wouldn't have to pay anything anyways because the insurance would cover it. Sure enough, I received a bill from CPL a few weeks later. Today I went in to get the same work done only a month after my first visit. They had no record of me ever being there or of any billing. I had to call my doctor to get the same paperwork sent over again for the tests I needed. They also had me fill out an entirely new set of my information. I do not recommend this place. The majority of the employees are very unprofessional.

Did almost a dozen samples for blood testing. Walked in right before lunch (they close for lunch),…read moreI was back in an exam room in less than 10 minutes, 1 poke, many vials of samples, no pain. The faintest of a mark on the arm later. Excellent. Side note. I left my phone in the room. They were locked for lunch but a rapped on the door and a tech quickly brought me my phone. Great group!!!

Arrived at 8:10 am to find 3 other parties waiting for this place to open. It is supposed to…read moreopen at 8am. One woman had to leave to get back to work. Children started arriving from pediatricians' clinics at Dell Medical Center. One family also left. Door finally opened at 8:30. Got blood drawn at 9:10am. Missed meeting at 9am for tax work (tomorrow is the deadline). Woefully understaffed lab, especially with children's hospital right next door. Go somewhere else if you can. Not worth losing a job over.

The hours say it opens at 8, but it did not open until about 8:45. The worker acted as if he was…read morejust passing by and letting us in the suite, when he was the reason it was not open. I got there at 7:59 and was not seen until 9:15. The phlebotomist gave me different numbers when I asked how much blood was drawn. It seemed like she just pulled a random amount and not what the order asked. This is a problem because my daughter has already had a lot of blood drawn and only the necessary amount should have been pulled. I had to pay more for parking because of the time even though it was not my fault it took so long. I hate that this is the only pediatric Labcorp because I do not wish to return here.

I absolutely abhor going to these places but I feel really confident at this location. The staff is…read moreseasoned and has been drawing blood for a long time. The front desk staff is really nice and will get you in and out. Make sure you bring your physical lab orders because they're not always faxed. The technician was super gentle with me and we had easy conversation. Will always return to this location if I have to go to a CPL.

This location is always super quick and friendly. They take great care of patients. Everyone there…read morehas done a good job hitting my vein on the first try, and I'm not an easy stick.

Their team is amazing! Highly rec!…read more Michelle, Brian and Nevee were super helpful! Loved the service and kindness.

Offer amazing shots and testing at affordable rates. Staff is friendly and efficient. Love getting…read morethe multi vitamin B here and have gotten food sensitivity test which offered an array of good information.

I've never stayed here as a patient, but can confirm -- the cafeteria food is pretty good! I've had…read morefamily members be hospitalized here both in the med center and the rehab across the turnaround entrance, and when I come to visit I sometimes pop into the cafeteria to get something before going to see them. They have several parking garages that offer short term parking for free (like 30 min or less), but otherwise unless you have validation, you do have to pay. The spots are kind of small and so are the signs in the parking garage, so pay close attention to make sure you're driving in the right place. Overall though, this is a pretty good med center in my opinion that offers most of the major medical subspecialties you may need for your care. The inpatient rehab is also one of the best in Austin, and they are one of the only facilities that offers a driving test if there's a medical concern for someone's safety re: driving (e.g. in a patient with cognitive impairment/early dementia).

It was the closest near me and the emergency room was a good experience. The guy behind the counter…read morechecked me in quickly and within 10 mins my name got called. Adriane was my first point of contact and he was great through the whole process! These things do take awhile and a lot of people coming. My main doctor was awesome I think her name was Lidnsey but I wish I could make her my primary care doctor she was Amazing.

Just went to Labcorp. I was seen promptly and Hunter took such great care with me. He was so kind…read moreand so skilled. I hope I get Hunter next time. All the stars!

Do not use Labcorp for any important lab works. they claimed the sample cups submitted was missing…read more"identifier" or missing label. that's not possible - I saw labels sticker glued on them with my info, plus paperwork inserted in the bag. did they lose them? peel them off? If you are sick and need the result, I'd avoid using Labcorp they are highly incompetent and unprofessional. the tech working at this location was nice though.

First time coming to this pro metric center and it was a smooth process. It's a nice flat first…read morefloor facility so it's easily accessible and detectable. There are two bathrooms and waiting room with full of lockers. Four big lockers and others are small. During the exam the temperature in the room got slightly hot and you can feel the music from the other facility but it was a small matter. The staffs are nice and let me go and out of the exam rooms easily for my break times. Overall, it was good!

This was my first time here as I was scheduled to sit for a 4.5 hr exam. I was scheduled to take…read morethe exam at 8 AM but showed up around 7:30 AM as it doesn't hurt to give myself some wiggle room. Boy am I glad I did as there were already a few people in front of me and I learned that if you weren't checked in before your exam cutoff time you can actually be denied from testing, yikes! So for those who are scheduled try to show up early if you can. Also, this location is QUITE strict and I found out the hard way that you can't wear any windbreaker material clothing so be sure to wear a cotton based one and preferably without pockets. Unfortunately the only jacket I had was this material but luckily I found an approved jacket in lost in found. Yes, I had to wear a stranger's jacket because otherwise I would be freezing cold without it. Oh and when I say freezing I mean this place is chilly, I think they said they keep the place at like 65. So, if you run cold like me be sure to bundle up in a cotton based sweater and pants. Also, be advised that each time you enter the testing area you will be screened as if you were going through TSA security. Actually they were more strict than TSA because in addition to being scanned by a metal detector, you have to put all pockets inside out, pull up your pants and shirt sleeves, and if you wear glasses they make you take it off to examine. Yeah, this place doesn't mess around when it comes to cheating! Oh and for those who are sensitive to noises, definitely bring some earplugs as the noise cancelling headphones provided didn't seem to block out much for me. This was quite distracting because not only were they tight fitting but I could still hearing my neighbor clacking away! Luckily despite all these snafus I still passed my exam so yay, but I do hope my experience helps some future test takers.

Horrendous system, inefficient, slow. Not well staffed and existing staff don't take you in order…read moreof when you checked in. Even though everything was done including my paperwork & insurance steps, I literally saw five others who came in /checked in/ did paper work after me be called before me. Deeply frustrating. And during a Sat rush they had not enough people in the back to draw blood compounding wait times. This place is the pits and the people have no empathy either. Zero stars.

go here for my blood tests. walk ins accepted and there's always a wait, but not excruciatingly…read morelong. the blood tech person always does a good job and she's fast and doesn't hurt me.