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    Labcorp

    2.4 (49 reviews)
    Open • 7:30 am - 12:00 pm, 1:00 PM - 4:00 PM
    Updated a few days ago

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    Alexis W.

    ***URINE DRUG TEST (UDS) IS ONLY MON-FRI FROM 1-3PM.*** Do not be me who came in the morning, checked in, and missed the at least two paper signs (front door and on the check in kiosk) that displays this information. I walked in (for the second time that day) without an appointment and was helped out within 10 minutes. Seems like they only have one person available at the front desk who also is the phlebotomist, so I can imagine it can get busy, even with an appointment. Once it was my turn, he provided clear instructions and was professional. I would consider implementation of a number/ticket system and estimated wait times to help with workflow/customer expectations.

    Building

    Terrible. Upon entering the "fill in" worker said she's done for the day that they stopped lab work at 11:30pm. I told her I had an appointment at 1:30Pm but decided to come early. She then said she can do a manual test and that she's not even supposed to be working here cause she's a fill-in. She didn't know if it was gonna be put into the system and she could do a handwritten screening whatever that means. Then she brings me in the back room to do the handwritten screening and ask me for a registration number. I told her I don't have a registration number and I have a confirmation number. And she said well we're closed anyways and told me to leave. Go to Any Lab Test Now! They're 100% easier and friendlier.

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    1 month ago

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    3 months ago

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    2 months ago

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    6 months ago

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    1 year ago

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    2 years ago

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    1 year ago

    The entire experience was great. They got me in very quickly and I didn't even feel the needle. The technician was wonderful.

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    Reagan R.

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    2 years ago

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    Reagan R.

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    7 years ago

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    8 years ago

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    6 years ago

    My experience at this location was very good. No issues with personnel, treatment, timeliness or professionalism.

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    Page 1 of 2

    Ask the Community - Labcorp

    Review Highlights - Labcorp

    “I was apprehensive to go here after reading reviews, but I was seen ahead of schedule, the technician was nice and capable, and I was out the door fast.”

    Mentioned in 2 reviews

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    HEB Wellness

    HEB Wellness

    4.3(6 reviews)
    1.2 mi•Hancock

    I came in to see Nicole Delgado and she gave me hands down the best medical evaluation that i've…read moreever received. She was so thorough and asked questions to really understand what I'm going through to provide me a recommended plan for my case. She didn't try to do a one size fits all, but she really customized my care to me which is all that I can ask for. I'm not typically someone who goes to the doctor, but after her care today i've already scheduled a follow up and an appointment to get lab work done. We need more Nicole's in this world!!

    I can't recommend Dr. Lily highly enough! From the very first session, she brought a level of care,…read moreknowledge, and professionalism that immediately put me at ease. She took the time to listen to my concerns, thoroughly assess my condition, and explain her treatment plan in a way that was easy to understand and gave me confidence in the process. Dr. Lily is the kind of physical therapist who makes you laugh so much, you forget you're actually working. We bonded over our love for reading and somehow turned therapy sessions into plot twists and punchlines. 10/10 would recommend--especially if you like your healing with a side of humor! Thanks to Dr. Lily, I've regained strength, mobility, and hope. She's not only an excellent therapist but also a wonderful person to work with. If you're looking for someone skilled, encouraging, and truly dedicated to your recovery, Dr. Lily is the one.

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    Quest Diagnostics - Lobby

    Quest Diagnostics

    2.4(64 reviews)
    0.8 mi

    I was slightly late for an appointment, but the staff lied to me about trying to fit me in, and was…read moreapparently going to make me wait all day in order to punish me. DETAILS: I got there a few minutes before my appointment time and the waiting room was completely full, and the screen said they were running about 40 minutes behind. So I left for just 15 minutes but when I came back the waiting room was somehow suddenly nearly empty and the screen was nearly blank. I'm guessing lots of people couldn't wait any longer when they weren't seen on time so they just left. I explained the above to a female staffer and she said she'd try to get to me after the two people waiting were served. Then for 45 minutes she didn't call *anyone* else. The other two staffers served the two patients who were waiting, and then served several others who came in after, but I never got called. I explained the above to a male staffer and he went to the back and asked the first staffer if she knew anything about me, which I could hear. She came out and said her draw-shift ended 30 minutes ago which is why she didn't call anyone else. I asked, "So if you knew you would *never* call me, why didn't you let me know?" She said she let the other employees know I was waiting. Notice the plural, employees. And there are only two of them. I pointed out to her that the male staffer was unaware of my situation when I explained it to him, so she did *not* let the other staffers know. She then said she had told only the other female staffer. I doubt she really did, since she certainly lied to be about informing that male staffer. That female staffer she supposedly told certainly never set my expectations about how long I would wait, and she called lots of other patients while I was waiting. Although this was a 1-star experience, I had other good experiences there, so I'm averaging this to 3 stars.

    My second time visiting a Quest Diagnostics. The first time, I left because my walk in visit was…read moretaking too long. My second visit was an appointment, I arrived at 3:10 pm and left at 5 pm. There are no restrooms in the waiting area and no counter assistant to help with accessing the necessary facilities. There are no blood tests laboratories in downtown Austin. I guess they have a monopoly and they don't have to care about customer service. If you need time from work to visit this location. You better takeoff at least four hours. I don't recommend. The staff were nice.

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    Quest Diagnostics - Lobby

    Lobby

    Quest Diagnostics
    Quest Diagnostics

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    Clinical Pathology Laboratories - CPL is located inside this building.

    Clinical Pathology Laboratories

    2.7(29 reviews)
    7.7 mi

    My doctor's office is literally across the hall from this lab, so every year after my well woman's…read moreexam I end up there. And somehow... every single year... they magically bill me for something that should've been covered. At first I thought it was just one of those annoying insurance mix-ups. But after spending at least an HOUR every year playing mediator between the doctor, insurance company, and lab, it's starting to feel less like "oops" and more like a seasonal tradition. Usually they eventually fix it after I call enough times. Other times I've honestly just paid it because I value my sanity. This there were two tests I knew insurance wouldn't cover, paid for them upfront with my credit card, had the doctor separate them on a different form, AND asked for a receipt. The receipt only had the amount paid -- no description. Which already felt a little "interesting." Convenient that for some reason they have no way of putting a description what I paid for on this but every time they send me a bill it has a very accurate description of what they are billing me for. It's sad that it comes to me having to cord this interaction to protect myself. So I asked on video: "So these definitely will not be billed to insurance since I'm paying here?" Receptionist: "Yes." Fast forward to this week: guess who just got billed $36 for those exact same tests. At this point I'm not even mad about the money. It's the principle. Because I know a lot of people probably just sigh dramatically, pay the $30, and move on. But no. Not this year. This year I will be returning like a low-budget legal drama with my receipt, my credit card statement, AND my little video clip. Honestly the phlebotomists are sweet, but the front office acts like kindness costs extra. They are shockingly rude! So if this place keeps overbilling you too: fight it. Even if it's annoying. Or save yourself the headache and find a friendlier lab who doesn't routinely try to keep an extra 15- 30 from every visit.

    Good smiles. Friendly. Location is very hard to find. Goto St David's, East Entrance aka Women's…read moreMedical Entrance (lots of construction terrible parking) then from there go up, yes up, to the first floor. Go right down the hall it's on the left. Apple Maps put me in the wrong parking lot all together.

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    Clinical Pathology Laboratories
    Clinical Pathology Laboratories
    Clinical Pathology Laboratories - If you enter from East Entrance, take elevator up to 1st floor

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    If you enter from East Entrance, take elevator up to 1st floor

    Clinical Pathology Laboratories - Check in

    Clinical Pathology Laboratories

    3.2(11 reviews)
    3.4 mi•Far West/Northwest Hills

    The COVID protocols are gone, but a mask request is in place due to immuno-compromised patients…read morecoming in. They can provide you with a mask. Service depends, as with all businesses, on the folks who are on staff that day and the volume of patients. Get there on a slow day with the amiable staff, an excellent experience. High volume day with a cranky person, flat experience. I've seen both. I still say this is a good location due to it being hidden--the volume will be lower than other CPLs. But, that doesn't mean it will be low--just lower (if you hit a busy time). I'm increasing my stars because, with my increased visits, I'm finding friendlier phlebotomists.

    When I need labs I make a point of avoiding this location but occasionally the lure of just a 5…read moreminute drive wins out and then I remember why I avoid it. Unhappy employees make for unhappy customers. I almost always have to take a specimen in 2 days in a row. There is no simple "drop off". You have to wait in line but it seems for EVERYBODY'S well-being, you should get out as fast as possible since the reason you're there is because you are sick and being kept in a small room with occasionally, several to many other sick people. When it's your turn They grill you, critique the amount of your specimen and ask for non-existent paperwork. I sent my husband in the first day to take in the first specimen. He came back talking about the mean lady. I went today. She's more than mean she's horrible. In the 3rd window. Not nice, doesn't like her job and doesn't like people. I feel sorry for her. It's not an easy job I wouldn't think but it's made a lot worse by bad management. And I venture to guess the other locations are bad sometimes but you can always count on this location to be ugly.

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    Clinical Pathology Laboratories - Water

    Water

    Clinical Pathology Laboratories - Signage

    Signage

    Clinical Pathology Laboratories

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    Labcorp - laboratorytesting - Updated September 2026

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