Since this location has moved it's been even more of a mess than it was when it was in the hospital. The new office is super nice and clean with one polite person at the front, but that's about all the positives. I went in February for my mammogram and the girl who did it was polite, but she had the worst personal hygiene of any healthcare professional I have ever worked with. When being so close to someone I would think that brushing your teeth and washing your hair would be the bare minimum of expectations, but I must be alone in that. After my test, there was no information given, just a notice that I would receive my results in the mail. That seems a little inappropriate for people waiting to hear if they have cancer.
Scheduling has also been absolutely terrible. I first scheduled online, as indicated in the information I received with my notice that it was time for my mammogram. I was then called and told that the online system isn't something they look at and that I should just call, which is complete nonsense. Then last week, months after my mammogram, I received an after hours voicemail on a Friday that I had an appointment scheduled at the hospital for today, Monday, with no information about where or with whom. After spending hours trying to call the number back with no answer, I finally called the main hospital number. After another hour of runaround, they figured out it was for a mammogram that Solis mistakenly scheduled for me then canceled this morning with absolutely no one even caring to let me know what is going on. These people shouldn't be allowed to manage a coloring contest much less healthcare. read more