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    Touchstone Imaging Round Rock

    3.5 (45 reviews)
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    2 months ago

    Helpful 3
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    2 days ago

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    9 days ago

    The technician who did my chest cat scan made me feel very comfortable and relaxed. He had a great upbeat attitude.

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    3 days ago

    Staff were professional and friendly. I felt that were professional in their testing. Office staff anwered questions and were helpful

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    30 days ago

    Helpful 1
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    3 months ago

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    1 month ago

    Wonderful staff, from the reception desk to the technician. Each staff member was kind and helpful .

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    1 month ago

    Lisa my xray tech was excellent and personable. Room was very clean, temp was perfect.

    Helpful 1
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    5 months ago

    Nice staff, quick imaging, convenient location, clean facility, great customer service.

    Helpful 1
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    2 months ago

    Helpful 1
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    2 months ago

    Friendly staff and the report you're able to review via a text link to your phone is a nice feature/service provided.

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    4 months ago

    Helpful 1
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    2 months ago

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    4 months ago

    Friendly, professional and sincere staff. Was seen in a timely manner and was able to complete the necessary paperwork ahead of time.

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    4 months ago

    Easy to get to...Plenty of parking...nice atmosphere everyone was very friendly and professional.

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    3 months ago

    Helpful 1
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    3 months ago

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    5 months ago

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    7 months ago

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    3 years ago

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    US Radiology Specialists I.

    Helpful 1
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    2 years ago

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    5 years ago

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    5 years ago

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    Thank you for the positive feedback. We appreciate the kind words.

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    4 years ago

    Helpful 1
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    3 years ago

    Good experience with this company. They were prompt, friendly, and professional. I would recommend them.

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    5 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    14 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Touchstone Imaging Round Rock

    Review Highlights - Touchstone Imaging Round Rock

    I was taken back by Megan, the CT tech, promptly, handled professionally, and given clear instructions about what to do and what to expect.

    Mentioned in 2 reviews

    Read more highlights

    Longhorn Imaging - Coffee bar and waiting area. Waiting area currently blocked off for social distancing.

    Longhorn Imaging

    2.4(16 reviews)
    6.2 mi

    Scheduling system is of poor design. They give you a scheduled time that is not when you need to…read morearrive for some reason. If you show up on time to your appt they will turn you away. If people need to be there at a specific time, why would you not make THAT their appt time?! Staff is unhelpful and lacks compassion for the customer (especially since people getting imaging are typically injured). Canceled my service with them to work with someone who values my time and my business. ** After looking at the text they sent me confirming my time, they sent another text changing the time 30 mins later, making my arrival at the original al planned time that we had scheduled for over a week or two "not early enough" It feels like they went out of their way to mess up a scheduled appt. Frustrating! **

    I had a concerning experience at this imaging center. The radiology report was interpreted by a…read moreDACBR (chiropractic radiologist), but the facility never clearly communicated that a board-certified MD radiologist would not be reading the images. The report included terminology and diagnostic descriptions that were vague, inconsistent with current medical standards, and ultimately contradicted by multiple second opinions from medical radiologists. The interpreting provider mentioned the possibility of a serious medical condition, but at no point was I contacted, advised, or given any urgency of follow-up. When my physician formally requested a reread by an MD radiologist, the center denied it without clear justification. If you are seeking imaging for conditions that may require medical or surgical evaluation, I strongly recommend confirming in advance whether your imaging will be reviewed by a board-certified medical doctor. Transparency, clarity, and accuracy are critical in imaging, and I unfortunately did not feel that those standards were upheld in my case.

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    Longhorn Imaging
    Longhorn Imaging - Waiting area, currently blocked off for social distancing.

    Waiting area, currently blocked off for social distancing.

    Longhorn Imaging

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    Touchstone Imaging North Austin

    Touchstone Imaging North Austin

    3.3(27 reviews)
    5.1 mi
    Available by appointment
    Established in 1991

    The admin staff were very attentive and helpful. it was a pleasure interacting with them…read more The CT equipment seems to be fairly new and kept quite clean. In fact the entire facility seemed knew and clean. The CT tech was an absolute blast! His beside manner is second to non! His instructions felt reasonable and easy to follow. This is my second CT scan by him and he only seems to have gotten better at his craft. Many thanks to Touchstone Imaging for a great experience!

    *wheelchair users beware* The ct scan machine was not wheelchair accessible. They had no plan for…read morehow to assist a wheelchair user to get their scan. This was an important scan that I waited a month to get scheduled for and now I have to wait even longer and suffer the indignity of having to find an accessible CT scan. This felt borderline illegal by Ada law standards for a business. I filled out a lot of previsit paperwork, they paid for an Uber to come get me from my house, all of this had wheelchair user written all over it, yet I get to the room for the scan and I'm asked to stand up from my chair and get on a machine that is shoulder height to me. This was frankly embarrassing to me and the staff who could have told me ahead of time they did not have a way for me to use the machine. After the visit, I had to call up to the business to make sure my deductible was refunded due to no services being able to be performed. The billing g department told me to go back to the office in person to ensure the deductible was refunded. (5-8 business days to get the money back btw). So I called back to the robot line and acted as I needed to reschedule my appointment just to talk to a helpful csr, who was able to confirm my deposit got refunded. So total impact: wasted my time scheduling this place a month out, wasted my day getting embarrassed at their facility, and I get to float a big bill for 5-8 days before I see my money back in my account. Horrible. Just Horrible.

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    Touchstone Imaging North Austin
    Touchstone Imaging North Austin
    Touchstone Imaging North Austin

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    Baylor Scott & White Clinic - Austin Northwest

    Baylor Scott & White Clinic - Austin Northwest

    2.2(21 reviews)
    3.8 mi

    Great care Amazing doctors Through, professional, and knowledgeable…read more I've always got the answers I needed

    I've been to this BSW location a few times, and I've left with mixed feelings each time. I do…read moreappreciate that they're quick. You set an appointment online or via their mobile app, finish all the paperwork online before you arrive, and then check in at the front desk the day of. The first time I went, I met with a doctor who was pushing to prescribe medication that I thought I didn't need. I'm not anti-meds, but I don't want to put unnecessary drugs into my body. I prefer a more natural approach, but OTC is okay, too. The second time I went, I learned that the doctor left unexpectedly, and I was assigned an RN. The RN is cool, but I am also pushed to prescribe random stuff to address whatever symptoms I have. Each time I've met with her, I've had to ask for non-prescription alternatives, which she would then tell me what she recommended. I wish she would start first with the non-prescriptions, then work her way to the prescription meds if the non-prescriptions don't work. I've never had a problem with billing, and I've had lab work done at this location, too. The nurse who draws blood is very good, and I felt no pain during that process. Don't expect a world-class service at this clinic, but it does get the job done if you need to see an RN. They can also provide a doctor's note if you need it for your work.

    Touchstone Imaging Round Rock - radiologists - Updated June 2026

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