made an appointment on a friday for 3 pm just in case it'd be busy, came in early at 2:30 pm. sent…read moreby my physician to get a regular blood draw, so they scanned my paper. it was quick and easy when checking in. i barely had to wait a minute before getting called in to get blood work done! pretty convenient location, super close by!

Ive used many CP locations without issue but this one is bizzare. Usually they are great at getting…read morepeople in and out, so even if busy they are constantly checking someone in, calling people back for blood draws, etc. This location isnt like that. Waiting room is always full, and no one seems to be calling people back for tests. Twice now I signed in, and waited 15-20 minutes without my name even being called to checkin at the front desk. Usually its a few minutes at most. A person was called back to get their blood drawn maybe once every 10-15 minutes...its bizzare. Both times I had to leave after waiting 45+ minutes with no luck- I just couldn't wait all day. I have no clue why this location seems to run like the DMV but I would avoid at all costs. Theres a location in Jollyville not much further thats way better. Go there.

Went recently to get some blood drawn and was given terrible service, with both the speed at which…read moreI was seen (took over an hour somehow) and how seemingly bad the doctor was at simply drawing my blood. I've had my blood drawn before and never has it left me in pain for days afterwards, going on a week now. Absolutely insane, please do not come here if you have any other options.

He ruptured my vein on 03/23/23 then sent me to a different quest location. He didn't seem to be…read morehappy to be at work at all

Today I'm in for my annual physical. Now with Baylor Scott & White everything is automated, which…read moreI really enjoy. You can check in the night before with eheckin. Then when you arrive at the office you notify the Baylor, Scott & white system that you have arrived. Easy Peezy... This my third visit since my doctor's location became a Baylor, Scott & White facility. I learned today from office staff that I may have been overbilled my last visit due the inaccurate spelling of my name as it appears my medical card. After reaching out to Blue Cross & Blue Shield, I learned that I was billed correctly based on my unique member ID...a good news story. The pre-exam includes pulse, temperature, blood pressure, height and weight checks. I was hoping to grow a little taller, but no such luck...smile. Passed all those tests with flying colors. I had the standard physical exam procedures including blood work. I have the world's smallest veins, so finger's crossed that I will have only one stick of the needle. Star phlebotomist...yes!!! Now I await my results...

We love Dr. Warfield but BSW is a shitshow. When we try to schedule appointments we are treated…read morelike new patients since the prior provider Dominion switched over to BSW. As a result, we have to go through a call center who has no record of our information even though we have had Dr. Warfield as our PCP since 2018 and have been paying for it. The staff are rude and act like it is no big convenience when they just want us to go away. We'll most likely change providers as a result.

Great experience here all around. The person at reception…read morewas very welcoming. My situation was not dire. The doctor---Dr Huong was knowledgeable, informative, and comforting. A few weeks after the visit, I had to call them by phone to ask them a few follow-up questions about the prescription that the Dr wrote for me. The person who assisted me---her name was Claudia. She went way above and beyond in assisting me with questions and concerns by phone. Outstanding, A-1 employee. You could tell she really cared and was not just trying to just check a box. Thank you! DA

This place is the greatest. Yes from walking in the door and JG greeting you to seeing the doctor…read more Dr. Cretella, was great for putting me at ease ..........so glad I went here to be seen and get my questions answered . Sang the radiology tech, and Shannon B. The nurse all were helpful and sympathetic to my needs..........which happened to be a squirrel bite on the finger............not a every day occurrence. Thank you one and all yes even down to Charlotte the boss for having such a great crew, and a clean welcoming emergency center.

This is the worst healthcare provider service I have ever encountered, even after using diagnostic…read moreservices in some very rural areas and in the busiest Metropolitan areas. maybe one out of 10 service and scheduling reps even listens to your issue, but every center will drop your call after waiting on hold for 10 minutes- and I mean at exactly 10 minutes. Their system is programmed to drop you without any concern when you are waiting on hold for a STAT appt or desperate need. Completely insensitive and unhelpful. Their reports are often blurry and illegible even after requesting originals multiple times. They send faxes with blurry streaks and multiple printer lines and marks making them impossible to read. Good luck with your treatment.

I needed to have a CT scan done and was able to get an appointment pretty quickly. The address was…read moreeasy to find and there was ample parking. The building is nice with a ramp and automatic doors. Once inside there is good signage and I found my way to the ARA office without any issues. I checked in right away. The waiting room is large with plenty of available seats and a TV. Within 5 minutes they called me up and I had my scan done in ten minutes, maybe less. The staff were so friendly and helpful. The machine was very clean and looked new. They had a knee pillow for me to use without having to ask. Talk about quality of care! I will definitely be coming here for all my imaging needs.

Hospitals have their challenges, but my experience here was better than at most others. Not every…read moretechnician or nurse may excel, and the doctors might have their off moments, but overall, the team is genuinely trying to do its best with the resources it has. My father was admitted over a holiday, which made things even more challenging, but everyone was at least willing to listen--something I can't always say has been my experience elsewhere. I want to highlight a couple of exceptional team members: a nurse named Sabreen and a PT/wound care nurse named Melissa. Both are five-star professionals who deserve raises for their outstanding care. Although this hospital is not located near us, I am grateful we made the drive here, per our doctor's recommendation. Parking is convenient, and there are plenty of nearby dining options. The hospital is undergoing renovations, so noise can be an issue at times, but I understand that such work has to be done eventually.

Nurses have really changed. I was shocked at how unsympathetic they were. Their objective seemed to…read morebe tough love--criticizing me and shaming me for my health problems. One aggressively addressed my "failure." It was very upsetting. The exceptions were, ironically, two male nurses. Unfortunately many people are stuck using Seton Northwest. Good luck to you.

The admin staff were very attentive and helpful. it was a pleasure interacting with them…read more The CT equipment seems to be fairly new and kept quite clean. In fact the entire facility seemed knew and clean. The CT tech was an absolute blast! His beside manner is second to non! His instructions felt reasonable and easy to follow. This is my second CT scan by him and he only seems to have gotten better at his craft. Many thanks to Touchstone Imaging for a great experience!

*wheelchair users beware* The ct scan machine was not wheelchair accessible. They had no plan for…read morehow to assist a wheelchair user to get their scan. This was an important scan that I waited a month to get scheduled for and now I have to wait even longer and suffer the indignity of having to find an accessible CT scan. This felt borderline illegal by Ada law standards for a business. I filled out a lot of previsit paperwork, they paid for an Uber to come get me from my house, all of this had wheelchair user written all over it, yet I get to the room for the scan and I'm asked to stand up from my chair and get on a machine that is shoulder height to me. This was frankly embarrassing to me and the staff who could have told me ahead of time they did not have a way for me to use the machine. After the visit, I had to call up to the business to make sure my deductible was refunded due to no services being able to be performed. The billing g department told me to go back to the office in person to ensure the deductible was refunded. (5-8 business days to get the money back btw). So I called back to the robot line and acted as I needed to reschedule my appointment just to talk to a helpful csr, who was able to confirm my deposit got refunded. So total impact: wasted my time scheduling this place a month out, wasted my day getting embarrassed at their facility, and I get to float a big bill for 5-8 days before I see my money back in my account. Horrible. Just Horrible.

For the past few months, my 2014 Chevy Traverse has made sounds which I thought might be engine…read moremounts. I had been reluctant to "take it in" somewhere because I was afraid that it would turn into a huge expense, maybe legitimate and maybe not. After some research I decided to contact Steve's Mobile Repair and I could not be happier with the outcome. Technician Jack came out to our house and in the driveway and with some test driving quickly determined it was two different mounts that needed to be replaced. The two mounts were completely shot. I mean bad. Jack managed to change the mounts in our driveway with just a floor jack to lift the engine. Jack knows what he is doing and does everything fast. Pretty amazing actually. He's professional and knowledgeable with an admirable work ethic. Needless to say, I was very happy with Steve's Mobile Repair and I'm certain I will use Steve's again. I highly recommend them.

Best, most honest group around and I have checked around. As long as these guys are working I will…read morecall and refer my staff to use them for all car repair needs. There's sooo many dishonest garages out there, these folks are the best. Super greatful to have found them!