Ive used many CP locations without issue but this one is bizzare. Usually they are great at getting…read morepeople in and out, so even if busy they are constantly checking someone in, calling people back for blood draws, etc. This location isnt like that. Waiting room is always full, and no one seems to be calling people back for tests. Twice now I signed in, and waited 15-20 minutes without my name even being called to checkin at the front desk. Usually its a few minutes at most. A person was called back to get their blood drawn maybe once every 10-15 minutes...its bizzare. Both times I had to leave after waiting 45+ minutes with no luck- I just couldn't wait all day. I have no clue why this location seems to run like the DMV but I would avoid at all costs. Theres a location in Jollyville not much further thats way better. Go there.

Checked me in, drew my blood, and then told me they could not perform one of the two tests on my…read morelab order (isoPSA). However, when I checked in, the attendant verified with another person that they did perform that test! Now I have to go to a second lab!

Went recently to get some blood drawn and was given terrible service, with both the speed at which…read moreI was seen (took over an hour somehow) and how seemingly bad the doctor was at simply drawing my blood. I've had my blood drawn before and never has it left me in pain for days afterwards, going on a week now. Absolutely insane, please do not come here if you have any other options.

He ruptured my vein on 03/23/23 then sent me to a different quest location. He didn't seem to be…read morehappy to be at work at all

Today I'm in for my annual physical. Now with Baylor Scott & White everything is automated, which…read moreI really enjoy. You can check in the night before with eheckin. Then when you arrive at the office you notify the Baylor, Scott & white system that you have arrived. Easy Peezy... This my third visit since my doctor's location became a Baylor, Scott & White facility. I learned today from office staff that I may have been overbilled my last visit due the inaccurate spelling of my name as it appears my medical card. After reaching out to Blue Cross & Blue Shield, I learned that I was billed correctly based on my unique member ID...a good news story. The pre-exam includes pulse, temperature, blood pressure, height and weight checks. I was hoping to grow a little taller, but no such luck...smile. Passed all those tests with flying colors. I had the standard physical exam procedures including blood work. I have the world's smallest veins, so finger's crossed that I will have only one stick of the needle. Star phlebotomist...yes!!! Now I await my results...

We love Dr. Warfield but BSW is a shitshow. When we try to schedule appointments we are treated…read morelike new patients since the prior provider Dominion switched over to BSW. As a result, we have to go through a call center who has no record of our information even though we have had Dr. Warfield as our PCP since 2018 and have been paying for it. The staff are rude and act like it is no big convenience when they just want us to go away. We'll most likely change providers as a result.

Great experience here all around. The person at reception…read morewas very welcoming. My situation was not dire. The doctor---Dr Huong was knowledgeable, informative, and comforting. A few weeks after the visit, I had to call them by phone to ask them a few follow-up questions about the prescription that the Dr wrote for me. The person who assisted me---her name was Claudia. She went way above and beyond in assisting me with questions and concerns by phone. Outstanding, A-1 employee. You could tell she really cared and was not just trying to just check a box. Thank you! DA

This place is the greatest. Yes from walking in the door and JG greeting you to seeing the doctor…read more Dr. Cretella, was great for putting me at ease ..........so glad I went here to be seen and get my questions answered . Sang the radiology tech, and Shannon B. The nurse all were helpful and sympathetic to my needs..........which happened to be a squirrel bite on the finger............not a every day occurrence. Thank you one and all yes even down to Charlotte the boss for having such a great crew, and a clean welcoming emergency center.

When I arrived, I was assisted thru the paperwork. I was brought back to my room, to get ready for…read morea series of test/ with the use of dye. It did take some time because there was a person ahead of me. It takes time for the dye to get where it's at the right place for pictures. It was reasonable, and there was probably someone that had to wait until mine were done. When the dye was in position...all of the pictures were completed quickly. The staff..from the Doctor to the Peri-Medic made this bearable. Humor and patience can help on both sides...You and the Medical Staff. I hope if they were to have to give feedback on me as a patient, I would get a good rating, too.

This is the worst healthcare provider service I have ever encountered, even after using diagnostic…read moreservices in some very rural areas and in the busiest Metropolitan areas. maybe one out of 10 service and scheduling reps even listens to your issue, but every center will drop your call after waiting on hold for 10 minutes- and I mean at exactly 10 minutes. Their system is programmed to drop you without any concern when you are waiting on hold for a STAT appt or desperate need. Completely insensitive and unhelpful. Their reports are often blurry and illegible even after requesting originals multiple times. They send faxes with blurry streaks and multiple printer lines and marks making them impossible to read. Good luck with your treatment.

My experience was very satisfying, friendly staff everyone from A to Z. Don't understand all the…read morebad reviews. I give place a big thumbs up

The emergency room clerk named Rhonda. Is very rude to the Hispanic community!! Every time a…read moreHispanic shows up she's very rude. Has no sympathy.. Please replace her.

The admin staff were very attentive and helpful. it was a pleasure interacting with them…read more The CT equipment seems to be fairly new and kept quite clean. In fact the entire facility seemed knew and clean. The CT tech was an absolute blast! His beside manner is second to non! His instructions felt reasonable and easy to follow. This is my second CT scan by him and he only seems to have gotten better at his craft. Many thanks to Touchstone Imaging for a great experience!

They got me in the same morning I called for an appointment and I was seen quickly after arrival…read more The person who did the MRI made me very comfortable. All the staff were very nice. The lady on the phone to schedule me was sooooo nice and considerate.

Very responsive and trustworthy. They definitely know what they are doing. Older car needed a new…read morefuel pump, they ordered the part and fixed it as soon as the part arrived. I will be using them again!

For the past few months, my 2014 Chevy Traverse has made sounds which I thought might be engine…read moremounts. I had been reluctant to "take it in" somewhere because I was afraid that it would turn into a huge expense, maybe legitimate and maybe not. After some research I decided to contact Steve's Mobile Repair and I could not be happier with the outcome. Technician Jack came out to our house and in the driveway and with some test driving quickly determined it was two different mounts that needed to be replaced. The two mounts were completely shot. I mean bad. Jack managed to change the mounts in our driveway with just a floor jack to lift the engine. Jack knows what he is doing and does everything fast. Pretty amazing actually. He's professional and knowledgeable with an admirable work ethic. Needless to say, I was very happy with Steve's Mobile Repair and I'm certain I will use Steve's again. I highly recommend them.