I am not sure why there are so many inferior gastroenterologists in Austin. Nearly all of them…read moreshare the same surgical facilities and, for the most part, they work out of the same location, too. I was even considering going to San Antonio for my next colonoscopy. If you do the research, both on Yelp and Google, you'll understand why. Dr. Sperling appeared on my radar as the only working GE receiving favorable reviews, so I broke down and met with him. He addressed all of my concerns - including acid reflux - with compassion, good judgement, attention to detail, and understandable explanations. Everyone on his team made me feel cared for and supported. The attending nurse, the anesthesiologist, and even the scheduling and billing team did a flawless job. And... I don't have acid reflux anymore.... An imperative health asset if you happen to love Mexican and Indian food! Dr. Sperling, I hope you're feeling the love while I'm enjoying my tacos al pastor!

I hate to give a bad review about a doctor based on his office staff, but this is what you should…read moreexpect: Repeatedly being put on hold for more than 15 minutes, and then suddenly disconnected. No return phone calls from voicemails that are supposedly "returned within 24 hours;" and no response to your appointment requests made online. Heaven forbid you had a more urgent matter -- you will not be able to reach your doctor.

Went there for colonoscopy. Staff was great. Doctor very friendly and knowledgeable. My procedure…read morewas done in a satisfactory manner. I recovered and went home after 2 hours there. Feeling great no problems

To be blunt, I do not like the parking here, the check-in process, or the actual rooms for the…read moredoctor visit. My last appointment left me waiting in the doctor's office for 32 minutes while I heard a bunch of laughter from patients nearby. I worry that the nurses might be talking about the patients too loudly, violating HIPAA laws. All of that being said, I really love my providers and the scheduling staff. Dr. Diddempudi is wonderful and so is her Nurse Practitioner. I have had several procedures with Diddempudi and I trust her with my life. Now...can y'all please remove the tower iPad advertisements in the doctor's offices? They give me so much anxiety and seem like a money grab.

There was a long wait on hold. Fine, they could be short-staffed. A rude-sounding lady eventually…read morequestioned me on which doctor I wanted to see although I'm sure I asked about the time it takes to schedule with Dr. Robinson. Plus, this site only mentions Dr. Robinson. She asked if I had been there before. I said no. She asked for my name and D.O.B. I asked why she asked (since I had not been there before I knew she would not find me in their system). She said if I had been to see any doctor in the area they would not be able to see me. She also told me that the first appointment with him was telemedicine. What? So how is that going to help him see what is going on with me physically - like touching my stomach area? I am super disappointed after the wonderful reviews I read.

He's good and his nurse that did my manomentry test was nervous because of a previous tech ripping…read moreout a untangled tube. I told her I could tell she Would be fine because I coukd tell she would at least be aware of the last 2 that were very unpleasant that left a hole in my cartilage throat and I vomited lots of blood . The prior doctor siddique thought it was funny that my hole in throat that whistled at night when I laid down He said " tape it " it will be music to my ears .. Thank God I found Dr Robinson who sent me to the Mayo Hospital In Florida, that's when I met Dr Bowers and they let me work out my own schedule and did tests back to back instead of running around like before to all kinds of doctors . Achalasia was healed but Dr Stephan Bowers forever grateful and when I got home he even supported me to tell the doctors to give me a test when they did not think throwing up blood and screaming the worst pain in my life just by drinking water was valid I got a GI tear and they wanted to send me home even after I showed them pictures of the blood of just one hospital tray but they said I wasn't Anemic from blood test enough ???????? What ? I have a tear ? I called Dr Bowers and he had the brains to tell them give her a endoscopic !! Then my other doctor on call demands who fixed me??? Then says " I can do it today but I want all the doctors eyes on you " Wow , even doctors came in to meet me or show me inventions As a woman in Fremont three one nice doctor out and said" she needs her rest" But he was a Happy Doctor wanting you help out patients in a whole different field . I've seen the Good , very good bed side manners And even doctors showing me how other radiologists have misdiagnosed my xrays That led to serious problems ahead in my life . God Bless you Dr Robinson My life hasn't always been smooth sailing

Dr.s are great at what they do, haven't had any dissatisfaction s from the ones I see.read more

Altho' my 2 colonoscopies were fine, my attempts to speak to someone, anyone to get the general…read moreemail address we're futile. Entirely futile. I tried all menu options except "Physician", which would be fraud. I attempted to speak to someone and get an answer from Scheduling, Billing, References, PA and went to voice mail in each of 9 attempts. None of the messages have been returned in over 3 hours. Pitiful customer/patient consideration!!

My physician uses this facility for prodcedures. Up bright and early with the building opening at…read more6am, someone comes down to unlock. The lobby is on the second floor and there were two windows for check in. When you were up, they used the loud speaker (too much for 6am and only 2 people in the lobby) to call out your name. Sheesh. Fill out of the forms and tagged for the procedure had to wait to be called back. All the staff were professional and polite with no issue throughout the process. Afterwards, recovery was simple and they walked you out of the building to confirm you were safely in your transportation home.

I took my aunt there sometime last year because she had a cancerous concern that needed to be…read moreevaluated. Her PCP had referred her to another doctor, but since this location was closer, we decided to go there instead. Unfortunately, I will never return. They told her that due to her age, there was nothing they could do and simply sent her home. As someone who works in the medical field, I found this incredibly disheartening. I obtained another referral to the doctor she normally sees, and he has been able to work with her and provide appropriate care. The experience at this location felt dismissive and as though they were unwilling to help.

Let me start by saying that I've known some excellent doctors, and have had a couple of…read moreearth-shatteringly bad experiences as well. Dr. Julie Reardon has surpassed my wildest expectations of what a family physician CAN--and is willing--to do. I think that's in part because she is a phenomenal physician and person, and I suppose the Harvard education and work with Dr. Andrew Weil doesn't hurt. I'll add that all of the folks in her office are equally as competent and caring. If you are contemplating a visit to Dr. Reardon, it's because you haven't been feeling as well as you should--probably for quite some time. Your insurance-covered doctor has run some general tests that haven't shown anything all that extraordinary; and while you may greatly respect your PCP as I do, you realize that time and budget constraints limit the ability to which they can explore your issues. You may have been told that it's your impending menopause, or your weight, or that you perhaps should consider antidepressants. This is the state of medicine in our current era of managed care, and it's nobody's fault. Sometimes it just IS. Know that, if you can afford her services, "Dr. Julie" will leave no stone unturned in helping you find that road to recovery. She's not one of those "vanity doctors" who will hand you creams, diets, and vitamins to make you ageless and extra hot...although feeling better usually makes you look better! She's a serious, science-based physician with an uncanny ability to relate the typically unrelated, and see the "big picture" of your health situation. In our initial visit, she caught on to trending issues I'd never thought of before, including a potential genetic makeup that leaves me prone to certain problems with mood and energy level that are exacerbated by stress...and I've had a year of that! She ran a gamut of tests after explaining the purpose of each one, and uncovered a problem so critical it was a wonder I even had the energy to get out of bed in the morning. I am no less impressed with our follow-up discussions. She has referred to another provider for an area outside of her realm, and also recommended simple vitamin and supplement changes that will do me a world of good. At the same time, she's not that earth-crunchy guru that's going to mandate that that you live on purified air and chants...hers are moderate lifestyle changes for real people living in our everyday world. Dr. Julie doesn't take insurance, but that allows her to spend true quality time with the patients who sign on with her. I will say that, for the fees involved, I feel like it's been a very good choice for my healthcare dollars. I am finally getting some solid answers as to why I've felt HORRIBLE over just this last year, and I finally feel confident knowing someone's got my back while I take steps to get better. I think there are a lot of docs out there who dream of having a practice like Dr. Julie's--and she has made that dream a reality. When I think about how quickly Dr. Julie started "cracking the case", and all the co-pays and labs past that never quite addressed my issue, I realize that I have now SAVED time and money in the long run. What's more...I could have gotten REALLY sick were it not for Dr. Julie and her findings. She very well might have saved my future from being...well, not so bright. Thinking about calling for an appointment with Dr. Julie Reardon? I say go for it...you will NOT regret it, and you have everything to gain.

When a doctor takes an oath to help people, part of that help is billing their insurance. It may be…read moretrue this doctor is one great practitioner, but there is no reason why she should nor be able to bill insurance. Read the oath again and think long and hard who you really help. Only the affluent. Sad state that healthcare is in today due to all the greed. No one is in it to help ALL IN NEED anymore. 11/19/19 Reply to Owner:

I had an appointment with Dr.Nina Nandy today at the Gastroenterologist Offices of Austin Regional…read moreClinics location in Cedar Park Texas. I arrived 10 minutes before my appointment time and was taken back to an exam room with-in 5"!! Christie came & retrieved me, she is one of Dr. Nandy's clinicians. She took a brief history, and we discussed who had referred me and why. After documenting the information, she let Dr. Nina Nandy know-I was available and Dr. Nandy came in and introduced herself, and we began to converse. She is very laid-back, yet very professional, in a comfortable kind of way. She listens very carefully and asks appropriate details. After hearing my history, she agreed with my primary care physician that it would benefit me to have some follow up procedures. We discussed her thoughts. She then told me about the preparation required, and said I would be receiving paperwork that would review everything. I expected her to have me call a scheduler or stop by the front desk to schedule, but she actually went in to the calendar and gave me some available dates and scheduled it herself. I worked in healthcare myself for well over 40 years, so it's so nice when you find physicians that are down to earth. I found that with my new primary care physician and both physicians that she has referred me to!!!!! All have been remarkably nice and caring -yet very professional, and competent . In a time where healthcare feels dictated by insurance and government entities it's great to find such knowledgeable yet human physicians, to provide my care !!

Check in process was fast and easy, my nurse Liz was great! My care was great and procedure went…read moresmooth. My doctor performed an EDG and it went well.

Be careful. Take someone with you who can stay with you and advocate on your behalf…read more I was a patient and had my lung severely damaged and ended up in the ER and hospitalized for days. It turns out upon receiving and reviewing the paperwork that I was rushed out the door in a manner contrary to their established procedures to get another patient in. I was sent home with paperwork saying everything had gone well, however the nurse was admonishing me before wheeling me out because, according to the story they were trying to sell me, I had a blockage that negatively affected the procedure. The truth, revealed at the ER about 30 minutes later, and in the paperwork I obtained from the center after submitting an information request, is that they had aspirated my lung and rushed me out the door and there are even documents from the RN and the CRNA that contradict each other regarding my vitals at the exact same time, suggesting an attempt to falsify records. Before I was discharged, they did not properly check my vitals, which the last time they had been checked were still well below my baseline. My wheezing was audible from across the room to others, but the medical professionals I entrusted with my care were too busy rushing to the next patient to hear and react. Their focus was not on my well-being but rather on their case load. They have admitted these failures since but failed to follow through on promises to ensure this can't happen to others and to communicate to me a proposed resolution. I was told it would take four weeks. Now I'm being told to be patient and wait another 5 weeks (or more) I have lung damage, and I'm weakened after my hospital stay. My family was traumatized by the ordeal. They assured me that they were conducting an investigation and taking action to ensure this doesn't happen to others in the future, but five weeks later, my bills are piling up and the only person involved who seemed to care has been forbidden to speak to me moving forward. My biggest regret in this is that I did not take action to warn others sooner. You might not have a lot of options for where you get your procedure done, but I would strongly caution you to watch these folks like a hawk. Ask them how long you will be monitored after the procedure, and ensure you have returned to your baseline before you let them send you home!

Honestly, why can all doctors and doctor offices be like this one? Dr. Tsai truly cares for his…read morepatients and their families--nothing but praise for him and his staff. My father is 90, and we see a TON of doctors, and only Dr. Tsai listens to all my questions and even asks how I am doing being a caregiver. Thank you, Dr. Tsai. I appreciate you greatly.

Dr. Nicole answered a phone call in the middle of my appointment that I drove 6 and half hours for…read morethat was about an email. Doesn't care about patient safety because I requested for her not to be on her phone while in the OR with me, she said that she was going to. The office admin think I'm crazy for not wanting her to be on her phone while I'm sedated and in vulnerable position.

I can wholeheartedly recommend Dr. Sampath! He is one of the most kind physicians that I have gone…read moreto. He took a lot of time on my consult to explain and drew pictures so I could understand better what has happened to me to cause such an acute emergency situation. He also talked to me at length about a procedure so I would be less nervous. I had a follow up visit 2 weeks later and he again was excellent explaining results, and displayed his wonderful personality. In this day and time and having worked in healthcare almost 40 years, it is very rare to experience this. It reminded me of why I became a nurse and how healthcare should be rendered. Thank you Dr. Sampath!!!

Great experience from the office staff to the people staffing the dreaded colonoscopy center. They…read morewere patient, compassionate and made an uncomfortable procedure so much easier! Dr. Siddiqui was thorough in his explanations, patient and kind. Without hesitation, I recommend this practice!