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    Austin Gastroenterology

    3.7 (38 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 weeks ago

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    Angela P.

    Gut health is important. With 80% of your immune system located there, when it's out of whack, the consequences can be challenging to correct. My gut condition landed me in Dr. Chad Long's office. He recommended a colonoscopy and my journey to better gut health began. The procedure revealed that I have colitis, and we worked together, along with his nurse, Louise, to get the disease under control. What I like most about Dr. Long (other than the fact that one of his degrees is from the University of Chicago - a top-notch university and everyone knows how much I love this city!) are his professional demeanor and attentive manner. He listens carefully and orders the appropriate tests necessary before making a diagnosis. He prescribed medication based on tests results, not guesses. My body is thankful for this! His medical assistant, April, is diligent, knowledgeable, and simply amazing! I would be remiss if I didn't mention how amazing Louise is, too. I thank both of these ladies for helping me during my journey to healing. Colitis is one of those diseases that takes a long time to go into remission after a flare-up. I'm thankfully almost there. Many thanks to Dr. Long and his team for their help.

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    1 year ago

    Dr.s are great at what they do, haven't had any dissatisfaction s from the ones I see.

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    Caroline K.

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    3 years ago

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    5 years ago

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    Caroline K.

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    2 years ago

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    2 years ago

    Dr Long is an excellent doctor. Very thorough on your needs. He offered me some free samples of medicine for me to try. Excellent

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    Caroline K.

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    7 years ago

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    Caroline K.

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    8 years ago

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    Suzanne M.

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    5 years ago

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    Caroline K.

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    6 years ago

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    Caroline K.

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    8 years ago

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    Suzanne M.

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    8 years ago

    They never answer the phone. I've spent 20-30 minutes on hold three times and eventually just have to hang up because they never answer.

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    Suzanne M.

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    5 years ago

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    11 years ago

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    Suzanne M.

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    5 years ago

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    Caroline K.

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    6 years ago

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    Caroline K.

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    11 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    Suzanne M.

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    8 years ago

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    Suzanne M.

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    9 years ago

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    11 years ago

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    9 years ago

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    7 years ago

    Dr Long is the best! He is knowledgeable, professional and caring. His nurses and staffs are all awesome as well!

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    Suzanne M.

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    9 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    Ask the Community - Austin Gastroenterology

    Review Highlights - Austin Gastroenterology

    Thankfully, I found Dr Long who did his fellowship at UCSF under my former GI Dr.

    Mentioned in 18 reviews

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    Austin Regional Clinic-Medical Plaza Specialty

    Austin Regional Clinic-Medical Plaza Specialty

    5.0(1 review)
    0.0 mi

    I had an appointment with Dr.Nina Nandy today at the Gastroenterologist Offices of Austin Regional…read moreClinics location in Cedar Park Texas. I arrived 10 minutes before my appointment time and was taken back to an exam room with-in 5"!! Christie came & retrieved me, she is one of Dr. Nandy's clinicians. She took a brief history, and we discussed who had referred me and why. After documenting the information, she let Dr. Nina Nandy know-I was available and Dr. Nandy came in and introduced herself, and we began to converse. She is very laid-back, yet very professional, in a comfortable kind of way. She listens very carefully and asks appropriate details. After hearing my history, she agreed with my primary care physician that it would benefit me to have some follow up procedures. We discussed her thoughts. She then told me about the preparation required, and said I would be receiving paperwork that would review everything. I expected her to have me call a scheduler or stop by the front desk to schedule, but she actually went in to the calendar and gave me some available dates and scheduled it herself. I worked in healthcare myself for well over 40 years, so it's so nice when you find physicians that are down to earth. I found that with my new primary care physician and both physicians that she has referred me to!!!!! All have been remarkably nice and caring -yet very professional, and competent . In a time where healthcare feels dictated by insurance and government entities it's great to find such knowledgeable yet human physicians, to provide my care !!

    Robinson Glenn MD

    Robinson Glenn MD

    4.3(7 reviews)
    5.9 mi

    There was a long wait on hold. Fine, they could be short-staffed. A rude-sounding lady eventually…read morequestioned me on which doctor I wanted to see although I'm sure I asked about the time it takes to schedule with Dr. Robinson. Plus, this site only mentions Dr. Robinson. She asked if I had been there before. I said no. She asked for my name and D.O.B. I asked why she asked (since I had not been there before I knew she would not find me in their system). She said if I had been to see any doctor in the area they would not be able to see me. She also told me that the first appointment with him was telemedicine. What? So how is that going to help him see what is going on with me physically - like touching my stomach area? I am super disappointed after the wonderful reviews I read.

    He's good and his nurse that did my manomentry test was nervous because of a previous tech ripping…read moreout a untangled tube. I told her I could tell she Would be fine because I coukd tell she would at least be aware of the last 2 that were very unpleasant that left a hole in my cartilage throat and I vomited lots of blood . The prior doctor siddique thought it was funny that my hole in throat that whistled at night when I laid down He said " tape it " it will be music to my ears .. Thank God I found Dr Robinson who sent me to the Mayo Hospital In Florida, that's when I met Dr Bowers and they let me work out my own schedule and did tests back to back instead of running around like before to all kinds of doctors . Achalasia was healed but Dr Stephan Bowers forever grateful and when I got home he even supported me to tell the doctors to give me a test when they did not think throwing up blood and screaming the worst pain in my life just by drinking water was valid I got a GI tear and they wanted to send me home even after I showed them pictures of the blood of just one hospital tray but they said I wasn't Anemic from blood test enough ???????? What ? I have a tear ? I called Dr Bowers and he had the brains to tell them give her a endoscopic !! Then my other doctor on call demands who fixed me??? Then says " I can do it today but I want all the doctors eyes on you " Wow , even doctors came in to meet me or show me inventions As a woman in Fremont three one nice doctor out and said" she needs her rest" But he was a Happy Doctor wanting you help out patients in a whole different field . I've seen the Good , very good bed side manners And even doctors showing me how other radiologists have misdiagnosed my xrays That led to serious problems ahead in my life . God Bless you Dr Robinson My life hasn't always been smooth sailing

    Northwest Diagnostic Clinic - Waiting area.

    Northwest Diagnostic Clinic

    2.9(37 reviews)
    1.7 mi

    Used to go to Northwest Diagnostic for 30 years, but now I will be looking for another office. A…read morecouple appointments ago I was overcharged and when I asked why they said it was a level two. Should've been a level one because I went for a sinus infection. Because the doctor asked me a question about my anxiety the office visit became a level two. Since when can you not chat a little bit with your doctor about other issues if you've been a patient for 30 years. Now they treat you like a cash cow and up charge you. And then the latest visit I was sent for an ex ray and no one has the decency to call back with the results. I did get a notice that my results were available online. I guess I'm old school and I do expect a phone call. The x-ray wound up costing me $275 because they sent me to an out of network x-ray lab, even though when I was there, they said I was in network. This office is causing me to losing faith in the medical community and questioning their transparency.

    Do not go here. Period. I just got jerked around with scheduling a physical for my husband, so…read moresomething that should have been simple. We've been going here for primary care for more than a decade, and to be disrespected in this way is absurd. First, they said my husband hadn't been seen recently enough, so he would be considered a new patient. I really don't think that's accurate as he's been there within the last two years for ear infections. Whatever though, fine, gave them all the information again, as they would not just take it from my record as I am a "current" patient. Got the appointment, days go by, and then we get a voice mail today saying the appointment has been canceled. Ok...Called to find out why that would be. Apparently, they scheduled him with a PA that isn't taking "new patients." You'd think they'd have known that at the time I made the appointment originally since they basically assigned him to that PA themselves, but again, whatever I just needed the appointment for him, so I politely asked when the next available appointment, with anyone that is taking "new" patients, would be. I was presented with three choices. 1.) A time that we could make work. 2.) A time he already has another Dr. appointment with a specialist that can't be rescheduled. Or 3.) One that was multiple weeks in the future. (The whole reason we needed this was a at the behest of that other specialist doctor he's already seeing, and it needed to be within two weeks, before his next appointment with them was occurring.) I took the day that would work for us of course, and in the time it took me to say the words "we'll take the 11:15 please" I was then told that slot had already been taken by someone else. Are you kidding me?!? This sounded like compete BS to me, and I was already very stressed out at this point. The other appointments were of course non-starters, so I'm done with this place. They were rude, inconsiderate, and unhelpful. The trifecta of "DO NOT GO HERE." So, if you want to get appointments pulled from you at last minute (canceled Friday, for a Monday appt), and then not helped to rectify that in any way, this is your place. If you don't want to get jerked around, I would implore you to find somewhere else.

    Photos
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    Danielle Key, PA-C

    Northwest Diagnostic Clinic - Clinic Entrance

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    Clinic Entrance

    Austin Gastroenterology - gastroenterologist - Updated May 2026

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