Truly enjoyed meeting Dr. Arthur and signing up with his practice. I went in for a consult, and am…read moreprobably more prepared then most being in the medical field myself. Dr. Arthur had already completed a in-person consult with both my son and myself. Today, I signed up my family with him. He really takes the time to educate, tells you about the benefits, risks, and EVIDENCE based practices, and stays well informed within his scope of practice. I appreciate the time he spends, the stimulating discussions we have, and the quality healthcare he is providing. This is how medicine should look for everyone!!

I'm honestly very disappointed with my experience at Arthur Direct Care…read more My family and I came here specifically for civil surgeon services as part of our immigration/legalization process--something where accuracy is absolutely critical. While my own medical form was completed correctly, the forms for my family members were not. This mistake led to a Request for Evidence (RFE) from USCIS, which delayed our case by several months. On top of the stress and uncertainty, this error cost us real money. Because of the delays and time pressure, I had to pay over $900 out of pocket for additional rounds of vaccinations at the same clinic just to stay on track. This situation could have been avoided with proper attention to detail. For a service that directly impacts legal status and timelines, I expected a much higher level of care and accuracy. I'm sharing this to raise awareness so future patients can double-check their paperwork carefully and avoid going through a similar experience.

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

Fantastic doctor! This is a wonderful medical practice right in Leander. Dr. Chikkala is fabulous!…read more I am so happy I found this family practice for my husband and me. Here's why this place rocks: 1. It's easy to get appointments that fit in your schedule. You can usually get them within a week or less. If you are sick, you can even get same day appointments! 2. You get seen at your appointment time. Yes, you get called back on time! I can say this with good background too. My husband has been going here for regular routine visits for about 6 months. He has always been called back on time each visit. I have been once so far and was called back on time as well. To date, it has been about 7 visits all on time! 3. Dr. Chikkala comes in to the room within 5 minutes after the nurse completes the triage. No waiting for ages for the doctor. 4. Dr. Chikkala is really professional and spends quality time with you. You don't just feel like a number with her trying to get out of the room as soon as possible. She talks with you and really works to get to the root of the problem that you are having. Once a treatment plan is devised, she goes over with you and really makes sure you understand the medicines and routines you need to do. 5. You truly feel valued here. The front desk people are friendly. The nurses are helpful and have good bedside manner. Dr. Chikkala is super on top of everything as well. This really is a great medical practice. I've been looking for a good doctor near me in Leander and I am so happy to have found Crystal Falls Family Medicine. I would recommend this practice to anyone of any age who needs a fantastic doctor to take care of them.

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

I have much appreciation for Dr. Flint Deshazo. I came from a different Doctor (Kimberly Warfield)…read morethat listened to my symptoms and could not offer me any advice or help. He got to the bottom of it. I feel comfortable that he can take care of me and my health. He is very professional and i feel he has more experience under his belt than most Family Doctors. I recommend him to all my friends and family. I would like to add that Dr Deshazo's Nurse Lindsay is an amazing and extremely caring person. She returns my voicemail very fast and works with me even when I was going through some very hard times (I was laid off and lost my insurance). She always goes above and beyond for me and she never has to. Lindsay is the most amazing person I have ever met in this industry and possibly ever. Rita, the woman answering the phone, is also very caring and great at her job. She does seem very busy but I understand that she needs to take care of a lot in a short period of time. I really do love this place.

Dr Putney is great, he has been my Family and I's doctor for a very long time. Would go to anyone…read moreelse.

This place is great. I have been coming here for about 10 years? and Dr. Lewis is fantastic. If I…read moreneed a last minute appointment, I get it. Dr. Lewis listens to my concerns and takes them seriously. Sometimes my anxiety takes over and I think I have some terrible disease and I really don't. I can't tell you much about the waiting room. I check in, they call me back, weigh me, and I am seeing Dr. Lewis within minutes. Awesome place.

Where do I even begin with this institution. I scheduled my first visit with Dr. Howerton at least…read more4 months in advance after moving from California in early fall. I was scheduled for mid April and the scheduler took down all my contact and insurance information. Well, a few days before my visit I called the office to confirm my appointment and the staff member tells me your appointment is scheduled for April 2023. Who schedules their annual physical a year in advance? When I told the staff the scheduler obviously made a mistake they were able to fit me in for the following week due to a cancellation. Of course, I decided to confirm my appointment a day in advance, especially after my last incident, at which point the staff mentions that Dr Howerton is out of town and that I would be seen by the nurse practitioner instead. I was relieved that despite yet another oversight by this medical office that my health care needs were finally addressed. Fast forward to today, I had a virtual visit scheduled at 7:45 AM with Dr Howerton due to some recent health concerns. The online reminder email told me to sign in 15 minutes prior so I did as suggested. Promptly at 7:45 AM I logged into the tele-health call and waited until 8:00 AM and Dr. Lena Howerton was a no-show. Obviously this institution and its staff has no regard for their patients' time or well-being for that matter.

Dr Wheeler is an exceptional doctor that listens and focuses all of her attention on the patient…read more This is often hard to find elsewhere. Judy S.

Very difficult to get anyone on the phone at this office. When I finally reached someone to…read moreschedule an appointment for a specific issue, I was told I had to book a physical first and schedule two separate appointments--both a month out. I asked if the doctor could address both during the same visit, but the front desk said no and then hung up on me. Very frustrating and unprofessional experience. My complaint is mainly with her front desk staff.

Dr Shallin is a great Doctor. He listens to his patients and is very thorough. He takes notes and…read morefollows through. He has a great demeanor and the overall office experience is very nice. His type of care is hard to get these days.

He didn't diagnose me properly. Didn't follow up. (Major blood clot) Then went on and on blaming me…read morefor covid deaths because I refused the jab. Type of care the worst Quality of care the worst

Dr. Stavinoha is a phenomenal practitioner. He's very patient, genuine and takes his time with you…read more I never feel rushed and he takes his time to answer questions and address your concerns. He diagnosed an issue that I'd had for years that others had missed and I truly appreciate him as my Doctor.

Dr. Stavinoha is an outstanding practitioner, thoughtful, conservative and concerned with helping…read morehis patients.