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    Foster Steven K, MD

    4.4 (8 reviews)

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    Austin Regional Clinic -  Medical Plaza Specialty - Austin Regional Clinic | Accessible, Reliable, Convenient

    Austin Regional Clinic - Medical Plaza Specialty

    (23 reviews)

    I've been going to Austin regional clinic for years now. I usually go to the round rock location…read morebut it became difficult to get an appointment there. They had no appointments for months out. So I came to this location instead. I also chose to see a nurse practitioner instead of seeing a doctor. I really liked her I thought she was extremely helpful. I've been anemic for over 10 years and none of the doctors I ever saw at ARC round rock have ever done anything to help me. But this doctor was able to get me a some iron transfusions and seen by a hematologist which I feel really help me feel a lot better. Will definitely not go back to the round rock location. Parking is pretty easy here, but the check-in process can be a little tedious. You have to check in on the first floor and then take an elevator to go to the second floor. which I think is a little chaotic.

    The doctor was good, and the care I received was appropriate, but wow, their billing/insurance team…read moreis incompetent. I had a minor procedure done (in August 2025) to relieve itching on a hypertrophic scar, and when I got my EOB, I found that it had been processed as "cosmetic." Because of this, insurance didn't pay for it. I assumed ARC would realize a mistake had been made and resubmit, but they did not. I contacted them when I got the bill, and got sent around and around in circles with various people who seemed very confused. I had to explain to them that I, as the patient, could not submit my own medical records or my own letter of medical necessity, and they needed to do that. After weeks of futile calling and messaging, I finally got a message from someone named Annette M. She said the letter of medical necessity was being sent. This was in October 2025. However, I never saw any indication that the claim had been reprocessed, and ARC kept sending me messages about my outstanding balance. I've sent several messages since then, with no replies. I contacted my insurance company yesterday, and received a reply today saying that they have no record of a letter of medical necessity being sent. The one that was allegedly sent six months ago. I expect that nobody at ARC will ever take responsibility for this, and they will simply continue to send me messages about the money that I "owe" them due to their own incompetence. edit: I finally received a reply today from someone named Natasha, claiming that the letter of medical necessity was sent, and insurance continues to deny. Do they think I don't know how to contact my insurance company and won't know they're lying? edit: still no reply to any of my messages telling them that I know the insurance company never got the letter of medical necessity, and that includes the message I sent with the contact form as recommended by the person who replied to my review. Literally nobody at ARC actually cares.

    Manish M Naik, MD

    Manish M Naik, MD

    (5 reviews)

    Dr. Naik is an excellent doctor. I lived in Austin for 3 years and my husband and I both saw Dr…read more Naik several times at the Austin Regional Clinic. To date, he is the most thorough doctor I've ever been to. After going to several other doctors with no understanding or cure to what was wrong with me, Dr. Naik's recommendations fixed me up quickly. He's the kind of doctor you go to and say things like "Well, no one else mentioned that" and you wonder why you didn't find find him earlier. It's easy to make appointments and the front desk staff is nice and competent. If you need to see a doctor, you can definitely trust Dr. Naik.

    Very disappointing experience with Dr. Naik during my annual physical visit. I was shocked to later…read morefind out that I was charged for three separate office visits from a single appointment, even though I did not ask for any additional consultation or special treatment. During my annual physical on April 29, Dr. Naik simply asked whether there had been any changes in my health. I mentioned that my sleep had not been normal, and a stress-related medication was suggested. There was no separate evaluation, no detailed discussion, and no additional medical service that justified extra office visit charges. Patients should be able to answer basic questions honestly during an annual physical without worrying that every response will generate additional billing charges. The scheduling process is already extremely difficult and time-consuming, which made this experience even more frustrating. Charging a patient three separate office visit fees for a single appointment is simply not fair. I feel this was an unfair and misleading billing practice, and it has completely damaged my trust in this provider.

    Foster Steven K, MD - internalmed - Updated May 2026

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