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Mauldin Allen, MD

3.0 (2 reviews)

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13 years ago

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14 years ago

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Family First Healthcare - Ascension medical group

Family First Healthcare

(45 reviews)

Family first healthcare is an affiliate with the Ascension medical group…read more I chose this medical office because of the ability to make an appointment as a new patient within a timely manner. I got in within two weeks of my phone call. The office is clean and there are lots of seats. Our appointment was with Dr. ALBA. She is a family medical doctor so the type of care she provides is vast. She was superior. She deserves 10 stars. She was knowledgeable, she was kind, she was sufficient, she answered all the questions patiently. She listened to my 85-year, old mother patiently. I'm very happy I chose this doctor. The reason for the four stars instead of the five is because of the front desk and the check-in procedure. It's extensive to the point of being a bit unreasonable. One hour before the appointment time, They emailed me a very large amount of computer work to be done. I had to do it while my husband was driving. When we got there, they gave us the same information again in paper and we had to fill it out in paper. This is not a first time patient procedure. This is an every time procedure. There was people in there, complaining about these procedures verbally at the front desk while I was there. Since I find this medical doctor to be exceptional, I will fill out any papers that I need to every time I bring my mother to this doctor. If you're looking for a great medical doctor, Dr Alba is a good choice, but be ready for the front desk, it's quite a challenge.

Doctor Diallo is amazing! She listens to every concern you have and checks off every box to make…read moresure you are well taken care of. Best doctor I've ever had. However the person who was doing the bloodwork was honestly the worst phlebotomist I've ever had. She was rude. She didn't communicate. Didn't make sure I was good to stand before telling me to do another test. She took several vials without even checking in even though I already felt like passing out. Didn't check in or anything. Zero stars for her. It was the most painful blood draw I've ever had.

Crystal Falls Family Medicine - First visit to Primary Care physician.

Crystal Falls Family Medicine

(24 reviews)

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

Dr. Chikkala was amazing. She was very thorough. She knows her business. The front desk personnel…read morewas also very helpful. The office was clean and organised. Looking forward to seeing her again. I have faith in her.

Mauldin Allen, MD - familydr - Updated May 2026

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