I can only speak for my care from Dr. Christopher Goddell. I don't go often, but do my…read morecolonoscopy/endoscopy through them. Years ago, I'd gone to a number of gastro docs with ongoing terrible gut pain. Dr. Goddell knew right off what was wrong. We tried several medications to see what worked best so my issue didn't turn into Barrett's. I've now been seeing Dr. Goddell over 25 years. Yes, getting in to see him now takes patience, but it's worth it.

Dr.s are great at what they do, haven't had any dissatisfaction s from the ones I see.read more

I don't have anything good to share about this business. It acts more as a business than…read morehealthcare. Saw Dr Junaid Sadiqqi (sp?) he sat next to me on a chair & asked me a few questions. No exam, no deep questions, just simple ones & only a few before suggesting I get a Endoscopy. It costs $8000 approximately so it makes sense as to why he went straight for the endoscopy. I get it done, find out I have a hiatal hernia by my husband when I was still out for procedure. Put me on Pantaprozole. The end. No call back for follow up or checkin. I had to call for medicine refill after 30 days. I told her let me guess: I need a follow up in order to do that? Answer: yes. Another few hundred bucks! I told them I don't want to see the same doctor again, but after all of that I don't want to do business with them at all! Be warned. Don't be a number

Cancelled my procedure the night before at 6:15 pm after premedication and fasting. Moronic and…read moreunprofessional and that's being kind.

Dr Tiera Franklin was very thorough and professional. I was anxious about this appointment and she…read moremade me feel more relaxed. She explained everything there is to know with my annual OB exam. She was very skillful as well.

They're still lying and dodging! They keep sending me bills and saying that they sent the letter of…read moremedical necessity and BCBS denied the claim again. I contacted BCBS and they have no record of the letter of medical necessity or the claim being reprocessed. I told ARC this and asked for proof of the claim being reprocessed. They just made up a date and lied, saying it was reprocessed and denied on that date. Not how it works! BCBS would know if they reprocessed a claim, and I would see it on my portal. I'm not sure why ARC is doing this. It would have been much easier for all of us if they just did their jobs instead of committing fraud.

There was a long wait on hold. Fine, they could be short-staffed. A rude-sounding lady eventually…read morequestioned me on which doctor I wanted to see although I'm sure I asked about the time it takes to schedule with Dr. Robinson. Plus, this site only mentions Dr. Robinson. She asked if I had been there before. I said no. She asked for my name and D.O.B. I asked why she asked (since I had not been there before I knew she would not find me in their system). She said if I had been to see any doctor in the area they would not be able to see me. She also told me that the first appointment with him was telemedicine. What? So how is that going to help him see what is going on with me physically - like touching my stomach area? I am super disappointed after the wonderful reviews I read.

He's good and his nurse that did my manomentry test was nervous because of a previous tech ripping…read moreout a untangled tube. I told her I could tell she Would be fine because I coukd tell she would at least be aware of the last 2 that were very unpleasant that left a hole in my cartilage throat and I vomited lots of blood . The prior doctor siddique thought it was funny that my hole in throat that whistled at night when I laid down He said " tape it " it will be music to my ears .. Thank God I found Dr Robinson who sent me to the Mayo Hospital In Florida, that's when I met Dr Bowers and they let me work out my own schedule and did tests back to back instead of running around like before to all kinds of doctors . Achalasia was healed but Dr Stephan Bowers forever grateful and when I got home he even supported me to tell the doctors to give me a test when they did not think throwing up blood and screaming the worst pain in my life just by drinking water was valid I got a GI tear and they wanted to send me home even after I showed them pictures of the blood of just one hospital tray but they said I wasn't Anemic from blood test enough ???????? What ? I have a tear ? I called Dr Bowers and he had the brains to tell them give her a endoscopic !! Then my other doctor on call demands who fixed me??? Then says " I can do it today but I want all the doctors eyes on you " Wow , even doctors came in to meet me or show me inventions As a woman in Fremont three one nice doctor out and said" she needs her rest" But he was a Happy Doctor wanting you help out patients in a whole different field . I've seen the Good , very good bed side manners And even doctors showing me how other radiologists have misdiagnosed my xrays That led to serious problems ahead in my life . God Bless you Dr Robinson My life hasn't always been smooth sailing

Left a review on TDDC of 1 star as well. Poor patient…read moreservice. They are a business not a facility for healthcare. They want your money not to help you. Dr only spent maybe 5 minutes with me before deciding I need an $8000 endoscopy. So should you decide to see him, don't be surprised by the quick "diagnosis" for expensive exam!!

I saw Dr Siddiqui for my colonoscopy. His staff scheduled my visit for the procedure within 3…read moreweeks. My insurance was verified prior to coming in. Instructions were given by the nurse. Meds were delivered to my home w clear written instructions. My procedure were done and he met w me prior to leaving and gave me my results. All were a team work w diligently and professionally

I'm so hyper-critical of anything that involves customer service, but in particular when it comes…read moreto patient care! Those of you that know me will understand that. I was absolutely astounded by the excellent care of this ambulatory surgery center. It is only a few miles from my home -no more having to travel into Austin or even Round Rock! I received a call from them a few days prior and they left a detailed message requesting I return the call if I had any questions whatsoever about the prep or my procedures themselves. I did not have to call them back as I did not have any questions since my gastroenterologist gave me an abundance of written directions, both in paper, and on My Chart . CPSC continued to offer me support by sending me reminders where I could reply with an automated alpha reply -so they would know that I had received the information and was confirming that I understood it . Sometimes I feel like this is over done but in this situation because my physician has her own unique processes I really appreciated the support The day of the procedure, I actually arrived a few minutes before my scheduled arrival time. Although I had completed a small novel of paperwork for them online, including a history and physical, there were still some other paperwork that had to be signed. Basically a Surgery consent form, and then the HIPAA forms . I immediately noticed that they had done away with the paper affiliated with these required signatures! They actually had sealed the forms in clear plastic, and then gave me a marker style pen to do the initialing, the signing, and the dating. That way they could just scan in the information and erase it so that when the next patient came along, they could use the same form. Ingenious.!! in fact, anyone concerned with saving the environment and paper i.e.; trees should consider this for any volume of paperwork. Healthcare is not the only area they could benefit from this! All this before I even went back into the patient care area! I was called back a few minutes beyond my scheduled time by a very kind and efficient RN, who requested I do the things necessary to prepare myself. She then started an IV & all the while we chatted, which made me very comfortable. She went out to reception and got the hubby so that he could sit with me waiting on the actual time to go into the Surgery Suite. After he was seated, she proceeded to review the process so that he would know from beginning to end what to expect, and I would as well....after she left my cubicle, I realized that I was pretty nauseous so we asked if I could have something for that& within two minutes, she was back in with me giving me anti-nausea medicine through my IV. It absolutely helped. I have never had such a speedy service when asking for a medication in an inpatient or outpatient environment. Usually there are so many hoops that people have to jump through but Cedar Park Surgical Center has their ducks in a row for sure. Over the next few minutes, I was visited by the Anesthesiologist, the Certified Registered Nurse, Anesthetist, the RN that would be with me in surgery and Dr Nandy. I'm not going to bore you with all the details but, again, some thing I felt was above and beyond --the nurse and the nurse anesthetist stood on either side of me, reassuring me that everything would be fine that everything would go OK, and that they would take good care of me while I went to sleep. I've heard of these techniques because they really do make a difference for the patient encouraging a positive experience. When I woke up an hour later, I was in recovery and the recovery room, nurse introduced herself to me and immediately offered to elevate my head and get me something to drink. I really appreciated this as I was determined to get alert enough to go home as soon as possible. About 30 minutes later, Carmen came in with some paperwork, and explained what the doctor had written related to my procedures, then she offered to assist me in getting dressed, which I would be doing while in my bed, to decrease the risk of falling. When I felt ready, she had me dangle my legs to ensure my steadiness and had a wheelchair locked and ready for me to sit in and be wheeled outside. Hubby had the car waiting in the patient pick up area as pre-instructed. THIS WAS MY MOST-INCREDIBLY POSITIVE EXPERIENCE IN AN OUTPT OR INPT SETTING THAT I HAVE EVER HAD!!! I wouldn't hesitate to recommend the facility along with the team and I hope if I ever have to have something in the future that I can go back there, they treat their patients like GOLD!

When you're a place that does colonoscopies, maybe have better restrooms available. My poor…read morefriend! Only one restroom in lobby and if you've ever had a colonoscopy, you know that's a recipe for disaster. The staff were professional and caring! Procedure was smooth, recovery was easy.

Love Dr. Godell! He is the best doctor and also my favorite doctor ever. He listens to me and I…read morealways feel better after I leave his office! Thank you Dr. Godell!

While going to a gastroenterologist is not the most looked forward to event that anyone has, the…read morestaff here are both patient and welcoming. In particular, Tara Conley, MSN, RN, NP- C has outstanding bedside manner and provides her patients with practical solutions to their concerns. On each visit with Tara she reviewed my treatment plan and laid out the required steps for any future treatment clearly.

Used to go to Northwest Diagnostic for 30 years, but now I will be looking for another office. A…read morecouple appointments ago I was overcharged and when I asked why they said it was a level two. Should've been a level one because I went for a sinus infection. Because the doctor asked me a question about my anxiety the office visit became a level two. Since when can you not chat a little bit with your doctor about other issues if you've been a patient for 30 years. Now they treat you like a cash cow and up charge you. And then the latest visit I was sent for an ex ray and no one has the decency to call back with the results. I did get a notice that my results were available online. I guess I'm old school and I do expect a phone call. The x-ray wound up costing me $275 because they sent me to an out of network x-ray lab, even though when I was there, they said I was in network. This office is causing me to losing faith in the medical community and questioning their transparency.

Do not go here. Period. I just got jerked around with scheduling a physical for my husband, so…read moresomething that should have been simple. We've been going here for primary care for more than a decade, and to be disrespected in this way is absurd. First, they said my husband hadn't been seen recently enough, so he would be considered a new patient. I really don't think that's accurate as he's been there within the last two years for ear infections. Whatever though, fine, gave them all the information again, as they would not just take it from my record as I am a "current" patient. Got the appointment, days go by, and then we get a voice mail today saying the appointment has been canceled. Ok...Called to find out why that would be. Apparently, they scheduled him with a PA that isn't taking "new patients." You'd think they'd have known that at the time I made the appointment originally since they basically assigned him to that PA themselves, but again, whatever I just needed the appointment for him, so I politely asked when the next available appointment, with anyone that is taking "new" patients, would be. I was presented with three choices. 1.) A time that we could make work. 2.) A time he already has another Dr. appointment with a specialist that can't be rescheduled. Or 3.) One that was multiple weeks in the future. (The whole reason we needed this was a at the behest of that other specialist doctor he's already seeing, and it needed to be within two weeks, before his next appointment with them was occurring.) I took the day that would work for us of course, and in the time it took me to say the words "we'll take the 11:15 please" I was then told that slot had already been taken by someone else. Are you kidding me?!? This sounded like compete BS to me, and I was already very stressed out at this point. The other appointments were of course non-starters, so I'm done with this place. They were rude, inconsiderate, and unhelpful. The trifecta of "DO NOT GO HERE." So, if you want to get appointments pulled from you at last minute (canceled Friday, for a Monday appt), and then not helped to rectify that in any way, this is your place. If you don't want to get jerked around, I would implore you to find somewhere else.

One of the best doctors I've dealt with and I've been to more than I can count. I first saw him as…read morethe GI doctor on call in the ER in Cedar Park. He did the procedure I needed. He went out of his way to stop back by the hospital and check in on me. He has been so helpful and caring and compassionate. I know our medical system is messed up but Dr Trivedi doesn't let that get in the way of making his patients feel like they matter and that someone is paying attention to them. I've reached out to him since then and received help that I couldn't get from my other doctors. He truly cares!

Do not see this doctor at the Temple VA. If you are…read moreveteran you have been warned! Doctor lacks compassion and will leave you bleeding from a routine colonoscopy procedure. Temple VA does not care about the veterans only the doctors. You have a choice not to see him.