This optometry has a very unique selection of specialty frames that you can't find in a lot of…read moreplaces. Thier Matsuda collection in particular is quite impressive & extensive. I came in today to get my Matsuda's serviced and Soren did a wonderful job repairing them for me. He was knowledgeable and attentive on every detail that he put into it. I will definitely be back.

We had a very disappointing experience with a LINDBERG product issue and the warranty service at…read moreCentury City Optometry. In short, within only about five months of our original purchase, two LINDBERG frames each developed a crack after approximately two months of normal use, and after the second failure, we were not offered a repair, replacement, or refund for the cracked replacement frame. We purchased a LINDBERG frame with premium lenses here about five months ago. After approximately two months of normal use, we noticed a crack developing on the inner/lens side of the frame. We brought the glasses back to the store, and the frame was replaced under warranty. Unfortunately, after approximately another two months of normal use, we noticed a very similar crack developing on the replacement frame, in essentially the same location on the inner/lens side. The glasses had not been involved in an accident or exposed to unusual heat, and we did not use alcohol wipes on them. We returned to the store and explained what had happened. Given that two separate frames had developed similar cracks in essentially the same location within such a short period, we hoped the repeated issue would be investigated and that a reasonable resolution would be offered. However, we were told that the frame would not be replaced again because it had already been replaced once under warranty. The only solution offered to us was to purchase another new frame ourselves, while the store would cover the cost of new lenses. What makes this experience especially frustrating is that no solution was offered for the cracked replacement frame itself - no repair, no replacement, and no refund. The only option presented to us requires us to pay for another frame, even though our original purchase was made only about five months ago. They did not give any reason of the cracking or offer anything else, except asking us to buy a new frame. What we do know is that two separate LINDBERG frames supplied through Century City Optometry developed very similar cracks in essentially the same location after roughly two months of normal use each. For an expensive LINDBERG frame with premium lenses, this is not the product reliability or after-sales experience we expected.

I went into Eyes of the Marina today because I am shopping for new sunglasses and it's right across…read morethe street from me. There was a great selection of glasses and I was warmly welcomed by Kat. I'm going to go back and purchase glasses from this store. Kat was very helpful and she even fixed my Ray Bans for me that were a little bit loose. I really recommend this store for the excellent customer serice and selection.

Eyes of the Marina is the most incompetently run, not just optometry business, but business period,…read moreI have ever encountered. I went there because I thought with my new EyeMed membership, I would get a good deal on some new glasses. Things started out bad and went downhill from there. I showed up for my appointment to find that they had no record of it, despite that I used the online system they insisted on and received a text telling me the exact day and time to come down. They apologized and eventually saw me anyway. Things continued in this vein, as the office staff was unable to figure out how to use one of the pre-checkup machines, and after 5 attempts which caused me some discomfort, ended up using a different machine. Not sure why they didn't use the machine they knew how to use in the first place. Again, the doctor himself and the checkup all went fine. But once things got back in the office staff's hands, more trouble. About a week later, I got a call saying my contact lenses, which I had also ordered, were ready. I trekked down there only to find that no, there was a mistake, they're not ready, come back next week. I came back the following week, and after taking a while to find them, the woman who was helping me showed up with a bag of about 8 contacts. "Are these all mine, or different prescriptions for me to try out?" She looked through the bag, then just grabbed half of the contacts, took them out, handed me back the bag and said "these are yours." What? Then she asked if I needed any saline solution or a case. I said yes, since I hadn't had contacts in years and didn't have any of that stuff. After making me wait another 20 minutes she came back and said "yeah, sorry, we don't have any of that." Meanwhile, weeks went by with no glasses. Finally I called and they said, "they're here, come in at the end of the day and pick them up." I came down, no glasses. Come back next week. I come back the next week, they first start trying to put my lenses into my frames when I arrive. After 30 minutes to an hour they explain "sorry, they cut the lenses too thin, we can't get them into the frames." We'll call you when they're ready. Couple more weeks go by. I call. "They'll be ready next Thursday. We'll text you." Thursday comes and goes, no text. Another week goes by. I call. "They're not here yet, but I put a rush order on (ha!) and they should be in any day. No text, so I call the following week. "They're here, our person is going to put them in the lenses first thing tomorrow, we'll text you." No text. I call the next day. Again, "you're first on the list, they'll be ready tomorrow." After three days of being "first on the list," I finally got my glasses, which are fine, but far from a perfect fit. On top of all this, not only were they not cheaper than my normal optometrist, they were nearly twice as expensive! Never, ever going back here.

Everyone kept telling me to get my glasses at Costco. It has taken years but I did it and the…read morebest, most professional experience of all time. Very good service and care!!

Had a good experience here. Ended up spending a pretty penny on a pair of glasses. The staff was…read morealways helpful and friendly. Can get busy.

Visiting from out of town and nose rest on my prize Prada glasses fell off. Walked in off the…read morestreet without appointment and asked if they could fix it. They were able to fix while I ate brunch across the street. Amazing job fixing and when asked how much it cost to repair they said "nothing thanks for dropping in". They even politely rejected my tip. Highly recommend this spot for glasses as I noticed a great selection and customer service is top notch.

I recently went into this store looking for sunglasses. I picked out a pair of Ray Ban Wayfarers…read more Unfortunately, they were out. I was told they came in 1 size & no polarization. The next day I went to the Ray Ban store, bought them with polarization, & was told they came in 2 sizes. Caveat Emptor!

Amazing and all aspects. Absolutely love this place. They are very communicative, honest and…read morewonderful.

Excellent people and he was very honest. Went here because my wife's sunglasses needed a soft…read morepadding by the nose and he told us we can just grab on Amazon instead of trying to sell us something pricey. Good honest people are rare but he was one.

I lost my glasses this morning. Dr Irina Yakubin made time to see me same day, and Rebecca, Emelia…read moreand Andy treated me like an old friend. Did not pressure me into buying the most expensive frames, just asked what I wanted and what style and gave me lots of choices and a few recommendations (because I have zero style sense!). I DID end up spending a fair amount of money because (of course) I chose not one but two sets of very nice frames and progressive lenses with tint. They made me one pair of reading glasses while I waitied, and the progressives will take a few days. Don't go anywhere else!

I've been a loyal customer at Montana Eyes for years because their optical team is outstanding…read more Marla and Rebecca offer incredible style advice, flawless frame adjustments, and quick repairs without ever making you feel rushed. They also have an optometrist, Dr. Irina Yakubin, who is by far the best eye doctor I've ever seen. Equipped with modern technology, she shows incredible patience, answers every question, and dialed in a precise prescription as well as offered suggestions on introducing certain foods in my diet to slow down macular degeneration. In addition, she recommended an eye mask for dry eyes, a condition I was unaware I had. I used it today for the first time and it really made a difference. I am so impressed. Between the elite care from Dr. Yakubin and the stellar optical staff, Montana Eyes is an absolute gem. Highest possible recommendation!

They have such an awesome selection of glasses for VSP. Everyone is super nice and helpful. They…read moreare well connected with all of the glasses manufacturers. I highly recommend going here.

This was my second visit to this office and my first time seeing Dr. Trien. My first experience…read morehere was great, which is why I returned but unfortunately, this visit was very different and left me feeling uncomfortable and unsupported. Dr. Truong attitude felt impatient and dismissive throughout the exam. I received unexpected news about my eyes and needed time to process before purchasing frames. Once I said I wouldn't be buying them that day, her demeanor completely shifted, and I felt more like a dollar sign than a patient. I simply asked for copies of my exam and previous prescription, and was questioned and met with clear frustration. It shouldn't be difficult to access your own medical information. Overall, I did not feel supported or cared for, especially during a vulnerable moment. I hope they improve customer service and communication, but I personally will not be returning.

Absolutely first rate service. Helped me pick out frames and advised on glasses to get. Pricing and…read moreturnaround were great. Highly recommended.

I have been a happy customer of colorful, loquacious Arne since 1984. He is an always-lower-cost…read morealternative for the latest contemporary styles - just bring along a star's picture of what you like that you tore from your favorite magazine or snapped with your iPhone on the TV. Arne is the first choice for Hollywood costumers and movie stylists who think of his store as American Rag Cie for eyeglasses. Go see Arne for the newest models at affordable prices - and go see Arne when you are looking for authentic antique frames and eyeglass restorations. Want to restore your rocker uncle's wire rims from 1960s Haight Ashbury or your grandma's Bakelite cat-eye Harlequins from the 1950s? Arne will replace the lenses and match your current prescription when other opticians will give it a pass.